user
Big Lots
3737 Gus Thomasson Rd, Mesquite, TX 75150, United States
Appearance
Big Lots
Comments
Ro
Review №1

I walked in and was greeted. They have some really nice couches. Will be purchasing online.

Li
Review №2

I dont know what it is about this place. I dont go here often but when I do its just so relaxing shopping here. Everything is clean everything is organized not crowded. It smells clean it looks clean. The customer service is great! Checking out is a breeze, super sweet customer service, very concerned of how your shopping was if you found everything just makes you feel at ease here. Thank you!

To
Review №3

The Christmas Decor ...I love...So much too choose from...Great Prices!

Da
Review №4

If you ever need any place to get some quick groceries, buy a couch, and detergent all at once, come here. Its a nice, get-something-quick type of environment with friendly customer service reps. 5 stars

BE
Review №5

This is such a nice place to go shopping and pick up some much needed items. I went today 3-9-2020 to get some toothpaste and mouthwash because I had a cash back deal from my bank. To say that the employees were nice and helpful is not even giving it justice. They were so kind and helpful that I was blown away. When I was at the register I noticed the nicest gazebo and I asked the cashier about it and she told me about it. I was in somewhat of a hurry so I didnt go over and look closer but it is definitely worth looking at if you need something in your backyard. They also sell furniture and it all looked very nice to me and very well priced. Overall I would highly RECOMMEND this place to anyone and I will definitely be back to shop here. Thank you again to every employee that offered me help and just said hi and if you need anything please let us know. ( They even have a rewards program so that could be very beneficial)

Me
Review №6

Not bad. Prices are great. They have everything u didnt think they had. Got a pool there. Not bad. We like it. So easy to set up.

Ar
Review №7

I love Big Lots, and I visit at least 1 or more every week. Well I visited this one to bring back some swiffer pads that rung up incorrectly. Well the first guy (Osato) was nice and said that another lady just had the same problem. So he calls for the mgr to come and do an override. An older white man comes up, and from jump was just negative and condescending. Not just to me, but the worker as well. I have no interest to visit this location again! I think its deplorable for a mgr to be nasty to a worker in front of customers!!! I can address the disrespect and move on, but that person has to worry about losing their job!!!

Gi
Review №8

The Best experience and The Best service I have ever had with Big Lots was had at this visit. Thank you very much and I will be referring all of my friends and family.

Ch
Review №9

Prices are all over the place. Quality of product is so so. Toys are dollar store knockoffs and furniture is bottom tier. Fun to walk through.

D
Review №10

Team members were very helpful when making our purchase. Didnt have enough team members for the rush of customers that came in all at once.

Sa
Review №11

Big Lots has changed a lot from the old days but I still find some decent bargains on sometimes name brands. Theyve opened up the floor plan and the store is usually in good order and clean even though it is ancient.

Su
Review №12

Almost all of the customers wore masks, they have partitions for protection, very good prices and a great assortment of merchandise.

Da
Review №13

I loved it! Everyone there was extremely thoughtful and helpful. That place had great customer service especially the girl behind the counter at the register. Everything was so much cheaper than I thought it was going to be. I definitely got my retail fix today! lol

Ya
Review №14

Love coming here for household items, they’re so cheap and good quality!

Ti
Review №15

First time to visit this store in years. I was impressed with how clean and organized the store was. I will return soon!

Ba
Review №16

Everything was great, my check-out lady was very sweet.

Hu
Review №17

I have bought some of the furniture in tha past, but I came looking for a spring box full size and couldnt get help nowhere, workers were busy sitting on the couch,,pulling up there cellphones, finally red bearded guy havno choice to help me when I asked for the spring box mattress, he said let me check in the back,,then 20 minutes went by I got tired waiting so I sat down, he probably thought I was going and came back NOT LOOKING FOR ME ready to do hes job (NOTHING) so I got up and asked him Do you find out anything about my springs box? He replied theres no spring box available at the moment I hope this review brings up attention to the GM if there is one DISAPPOINTED experience

De
Review №18

Beautifully remodel . Nice place . But they done have most of the stuff they use carry. They more focus on furniture

Sa
Review №19

There was too many people working at this location not to be able to get the help I needed because the people I asked for him from on certain items said that they didnt carry what I was needing in that store. I went ahead and looked and found everything that they told me that they didnt carry. Of course I called out for a associate with Big Lots and showed them that they did carry what I was looking for. I will not be shopping at Big Lots ANYMORE! There were other issues regarding my Big Lots card but I am not going into that. Numbs down big-time!!

Li
Review №20

Really nice stuff they really have upgraded . Furniture, home goods, decors,everything for your home really nice . I was very amazed

Le
Review №21

They had good items at reasonable prices

ca
Review №22

Lots of furniture on stock in the store! Also a good amount of home essentials

Sa
Review №23

I came already 2 times and have got no service there’s about 4 workers 2 of the in the register and the other 2 just walking around I told them I want to buy a sofa I was ready just said it will take a couple of minutes..... I believe they need more help ......

li
Review №24

Love going shopping in big lots

La
Review №25

The lady was nice and directed me to where I needed to be and they had what I needed in stock

ax
Review №26

Been going to this establishment since 1996. Things have changed. Its getting better. You still cant beat the chicken! I dont know how they do it, but me (and folks at my job) love this place! If you are new to Dallas, give them a visit.

Lo
Review №27

I was given a gift for my birthday from my grandson but i couldnt use it so I returned it but because I didnt have the receipt they kept a percentage of the return. I spent the entire amount in the store so I feel like I was robbed by them. Im very unhappy with them. I wont be shopping there anymore. Im an elderly crippled lady it seems they discriminated against me.

Ge
Review №28

Bought above ground 18 ft pool family and friends are having a ball

Ma
Review №29

Shopping was great I save a lot of money and the cashier was nice and check me right away no long wait.

Ca
Review №30

Found so much great stuff, going back soon

De
Review №31

This Store is the one on Forest Lane. Very Nice Store. Great cashiers. very nice inventory and great prices. I will Definitely Shop here again.

S
Review №32

Theyve remodeled since my last visit and I really liked the more spacious layout. The checkout lane was crowded (too narrow) with everyone trying to stay with their baskets. That and NO cart wipes are my only complaints.

Le
Review №33

Only issue is they did not have what I wanted and had to go to another store.

Ka
Review №34

The staff was friendly but the item I needed was broken and the system said there was 9 in stocks but not on the floor. Disappointed 😫😫

T
Review №35

This has always been my favorite locationFriendly staff, store airways well stocked

Br
Review №36

Great store. Cashier was Amazing!!

so
Review №37

Pretty cool place and friendly customer service

Ju
Review №38

Very clean store and the cashier at this particular location was very helpful and friendly!

li
Review №39

Great finds and great prices!

As
Review №40

Everything is changed around i was actually impressed, it looks nothing like the way it used to 👍

ka
Review №41

I went in there looking for furniture. And the so call “manager” that’s doesn’t act like a manager was “helping” me. And I asked about a couple couches and she said we don’t have any of them all rude and left. I had more questions about other furniture so my mom went to the front to get help. Then “the manager” yelled at us because she said she couldn’t help us anymore because she was called to the front. I wish I would of got her name so I could of reported her but she was really rude and should not be working in retail if she doesnt know how to talk to people. Needless to say I took my business elsewhere and I am never going to the store again and I will be telling everyone I know to not go as well.

Ra
Review №42

Save you alot lol

An
Review №43

Big Lots has always been a good store. Wish they would bring a store back to Paris, TX.

Jo
Review №44

The manger. Went above and beyond. To help. You need to put some good personnel around her to make that store even better.. her name Michelle Johnson. Great........

De
Review №45

Regular Big Lots, cashier was nice and helped us out with purchases since Im on crutches and Moms 79.

Sh
Review №46

Its not the Big Lots I remember and the prices are a lot higher. It seems more high class, Ill give it that. However, I loved the food section the old way. Not sure Ill shop there as much anymore

Me
Review №47

All Im going to say is that the store is arranged neatly and they are still ordering the True North Chocolate Crunch that I love, and that makes me happy!

Ro
Review №48

Everything was good, store was very clean. The only issue is they usually only have 1 cashier working on the weekend so you have to wait in the long lines for 30 to 45 mins. But everything else great

JT
Review №49

This store is aways out of product, shelves empty, No floor help.

Rh
Review №50

Big Lots has to much to see in side the Store. I Love the new look and set up. And you do have employees on the floor to help customers out a lot of other places I shop do not have that.

Do
Review №51

I buy there all the time but dont expect any store help if you need one. Been going for years find goodies all the time. Store never gets old for me.

Br
Review №52

Just went in since a year ago this place has changed wow looking good with newer and nicer things big difrence even employees were helpful in good vibes

To
Review №53

Very clean store and very nice workers today! Seemed to be fully stocked!

Na
Review №54

Very nice and has great things to buy

Le
Review №55

Great store, clean, organized, and helpful employees working there. Ive actually avoided most BigLots for a few years but I will be going to this one regularly now. Lots of bargains if you have time to spend looking for them.

Fr
Review №56

Very friendly, knowledgeable. Easy shopping.

Mi
Review №57

I always love going to big lots! They have pretty much everything you need for your home ( decor, bedding, bath, furniture,groceries).

Mo
Review №58

Like this big lots, service is always so nice. We bought a bedroom set here and pick up was really easy. We loved it.

Br
Review №59

I havent been since they changed the store around. The lay out works well. It was clean & stocked well.

Li
Review №60

This store is ready for the holidays.Can count on great prices.Must try home brand fabric softener.Plant based product delivering on their best.

Ri
Review №61

Had what I wanted in some extra things

Co
Review №62

We always find good deals, but they never have enough cashiers at the registers, and they are VERY strict with their closing time. Clean and reasonably organized, but the aisles have become a little smaller to walk through.

Lu
Review №63

Great selection of pretty much everything. I came in search of Christmas Cards. HUGE MUST for my Christmas. The staff were very accommodating. I was really impressed by that. People were just cool. Great prices...even greater at the register. I was thinking that I needed to come here (my 1st trip to this location) because the BIG W_____T had some SAD LOOKING as well as EXPENSIVE & the SMALLEST, TRASHIEST Christmas Card selection EVER. Thank God I swung by. Im a low budget chic with an eye for No freaking way style that I can usually get .....but this year whoa! Thanks Big Lots....Im happy.

R
Review №64

Great for odd finds, furniture looks nice too.

Ge
Review №65

Always low prices and good sales and discounts... didnt have the 2 items I specifically went for but I still managed to spend $200... go figure... lol anyway, store is clean, employees are helpful and polite... I really like it...

De
Review №66

Great store ! My first time going there .I will be back .

tr
Review №67

Decent store needs more cashiers

Ja
Review №68

Prices to high did not have any plastic clothes hangers looking for ones with out hooks on top

Th
Review №69

Its much nicer since they remodeled. I was not able to find but I went for and sadly while I was shopping I picked up a bottle of nail polish and someone had loosen the lid and the Polish spilled all over me. I went and told one of the associates and all they said was Im sorry and went on their way to clean it up off the floor.

Je
Review №70

Great place to go cashier and other workers are great friendly perfect experience thank you

GL
Review №71

They have a large Christmas stuff selection. Clean and stocked store. Good customer service

Ge
Review №72

This Super Shopping Center it very amazing atmosphere to shop at., the products that you need are always there customer service is number one. You have sence of freedom to shop in a save zone.

Ol
Review №73

It was easy to shop there very shopper friendly

Sy
Review №74

Clean and nice items!

An
Review №75

What you expect. Great inventory and prices. Parking is tough (to get in and out).

St
Review №76

Customer service was wonderful!!

Gl
Review №77

Ordered my 60in. fireplace from here and delivery was great and the fireplace looks amazing👏!

Sh
Review №78

The male managers are rude. Items not in the right places or no price available. They are always out of essential items . I’m thinking these other reviews have to be don’t by employees or paid partners because, ITS A NO FOR ME WITH THIS LOCATION!

Jo
Review №79

This store was amazing, they had just about everything you would need at any other store in one.

Es
Review №80

Went to get out of the house but found something I had looked for so bought it. Big Lots surprizes me with things I find there.

Ti
Review №81

Nice helping staff

ja
Review №82

Always have good deals..

Ka
Review №83

Excellent service David went above and beyond the call of duty. Awesome renovations good clean atmosphere.

Po
Review №84

Little stocking stuffers 👍

La
Review №85

Its nicer and cleaner than the garland store. Has a good vsriety

J.
Review №86

This store has gone downhill.Some many items are not priced at all.Poorly stocked.

Sa
Review №87

YOU CAN FIND WHAT YOURE LOOKING FOR 😉.

Be
Review №88

Always find unique items at great prices

Ro
Review №89

The cashier was very friendly

La
Review №90

Nice and clean as well as you would be able to get items at a reasonable price than other stores.

Jo
Review №91

Had trouble finding all of what I needed. Water was on sale, but none of that water........

Ci
Review №92

Love the remodel! The store looked beautiful, had a great variety and some good after Christmas sales. Restroom was sparkly clean and nice.

Ma
Review №93

No waiting. Super friendly patient customer service.

Te
Review №94

My only issue there was two ladies working and they was both working one register. The customer they was checking out was taking forever. Finally as the the line became long the one clerk decided to check us out.

Da
Review №95

Great day,heavy lifting but had alot of help.Thanks to the guys at Big Lots.

Ca
Review №96

Who doesnt love big lots?! But the staff here is always super helpful and kind.

Ho
Review №97

Clean,,clean...clean friendly reasonable ppl wear mask 6away new to da neighborhood this is my store⭐💯😷🖐🤚👍

Ko
Review №98

I like Big Lots. If youre a bargain hunter - this can be fun. I did find my patio cover there. Great price. I have it up! I LOVE it. Its better than what I was finding at the Lowes and Home Depot. Even the internet. Im happy.

Da
Review №99

New layout in the store, looks great. Product buys are improving.

Sy
Review №100

Aisles are wide and neat. I was just looking today for nothing in particular. I spent about an hour looking around and ended up buying a pillow, house shoes and a few other items. Of course all Christmas decorations, paper and ribbon is 50% off!

Information
100 Photos
100 Comments
4.1 Rating
  • Address:3737 Gus Thomasson Rd, Mesquite, TX 75150, United States
  • Site:https://local.biglots.com/tx/mesquite/1106?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib
  • Phone:+1 972-613-2455
Categories
  • Discount store
  • Furniture store
  • Grocery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:9AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations