Ma
Maaco
3216 I-30, Mesquite, TX 75150, United States
Comments
Ja
Review β„–1

I want to thank Tanya (consultant) and Chris (manager). They provided me with exceptional customer service experience πŸ€£πŸ˜…. My car was returned 2 days earlier than my estimate bravo πŸ‘ πŸ™Œ. I have been wanting a pink car what seems like forever. I ❀ my 2005 Mitsubishi Eclipse GS 5speed manual transmission vehicle even more. My old car is new again and so vibrant.

Lo
Review β„–2

I cannot say enough good things about Chris! We were in the process of selling our house and had moved into our camper van completely when we got in a wreck the week of closing.We called many shops and no one would work on the camper, and they were all months out. We were so lucky that Chris totally understood our situation and helped us get Louanne back into shape.Not only did Chris and his team do an excellent job of fixing our van, but they were super understanding when we needed to get things out of the van. It took them just two weeks to get us back into our home.If youre in a wreck and need to get your car/truck/van back into shape take it to Maaco in Mesquite.

Co
Review β„–3

This is not an ordinary MAACO! They know what they are doing. They had my truck in and out in a couple of days and it came out way better than I thought it would. There is no overspray, runs, or orange peal. The man who runs this place is awesome to work with and he does a great job!

Be
Review β„–4

Customer for lifeI had a wrecked 07 Grand marquis LS, but Let me start by saying that, this Maaco knows exactly what they’re doing, the customer service I received from Chris who is also the shop manager was second to none, from start to finish, thanks to chris and his team my car is beautiful again, even better than before, I couldn’t be happier with the results, if your looking for expert experience, and great customer service give this Maaco a chance to earn your business.

Ma
Review β„–5

Well I have edit my review. The door ding got fix by a PDR that Chris sent out. But my clear coat is peeling in the door jams . A simple job has been a nightmare. 3 times In the shop and a PDR to my home. This was the worst decision I could of made. Weeks with out my truck and still not right. STIR CLEAR OF THIS PAINT AND BODY SHOP.

Ph
Review β„–6

I went to Maaco with my mother and had an inappropriate and somewhat aggressive experience. We walked in, said hello to Tanya and asked for Chris. It was not more than a 3 minute conversation and when my mother suggested a price, and Chris told us to GET OUT, angrily. I’ve been to Maaco and have had good experiences before, but this is unacceptable. His response and aggressive attitude was uncalled for and quite disturbing. I’m assuming he was having a bad day, but his aggressive attitude towards us was unacceptable. As we walked out, Tanya looked shocked.

Ja
Review β„–7

The manager, Chris, went above and beyond to help me. I was given a little Honda that had lost most of its clear-coat finish and looked hideous. The little car runs fabulous and there is nothing wrong with it mechanically. I decided that since it is not a desirable time to buy a car, I’d just have the paint fixed. I opted to just have a β€œbasic” job done. When I saw the finished car I was shocked. It actually looks good. I’m a happy camper.By the way, Chris helped me with everything that was needed to pull off the job (car rental, etc), and I couldn’t be happier. The price is affordable, the establishment is good, and the service is far above expectation.

Ho
Review β„–8

Chris was amazing to work with because he was a straight shooter. This was the best price out of 6 shops we got estimates for. The job was finished couple days sooner than estimated also. Work was top notch and would highly recommend to others and use again in future if needed.

Is
Review β„–9

Tanya is awesome! She offered great advice about my repair and clearly explained every step of the process. They took care of replacing and painting my fender within a couple of days. It looks great and I would definitely come back here again!

Ed
Review β„–10

Perfect body work, and really good prices on painting. If for any reason there are any small errors, they will take care of you. Highly recommend!

Ch
Review β„–11

I went to this location for an all over repainting on my sedan, and I was very pleased with the results. Very professional and on time. I recommend this Mesquite location for any exterior/ interior services. I think I will make this location my go to shop going forward, thanks guys!

Ju
Review β„–12

I am so so happy I came to this location. Tanya is seriously the absolute best! She was so helpful and knowledgeable and really put my mind at ease with the issues I’m having with the place I purchased the car from. She is an absolute life saver and she helped make me a customer for life! Chris helped with my situation as well and I really appreciate everything they did for me.

Je
Review β„–13

Chris was awesome to work with. He made my experience with Maaco efficient and excellent. Chris took the time to explain their paint services so I can make an informed decision that met my expectation and budget. Thank you Chris for providing excellent service!

Am
Review β„–14

Chris Bethany general manager is a straight shooter. Tells you upfront what to expect and thats exactly what you get. He had my car for 24 hours and finished a day ahead of schedule. If I back into something else (which I hope not to) hell be the first person I call.

Al
Review β„–15

The guys at Maaco got Steiger down to business handling things in a timely manner and staying on top of my insurance company to ensure that I was receiving the best rate.. my car is driving better than it wa me before! I am super please and the customer service all well! Gretas guys l, great company!!

An
Review β„–16

OMG!!! My car looks like I just purchased it off the showroom floor!!! PHILIP, RICHARD, & the rest of this MAACO crew...you guys ROCK! You customized this color I wanted TO THE T!! Its exactly how I pictured it. I will be bringing in my Impala so this team can work its magic! Thank you guys sooooo much!!!!

Ma
Review β„–17

After shopping around getting estimates independently, i came across this company and thankful i did. Brought it in on a saturday, Chris told me he would need it for 5 days, got a call wednesday that it was ready for pickup. Fast, courteous, and exactly what i wanted for a lot less i was quoted from others. Highly recommend.

Al
Review β„–18

Took my 2006 gto for paint and got it back in 3 days, very satisfied, nice clean shop, good customer service πŸ‘πŸ‘Œ!!!!

Mo
Review β„–19

Macco has done a super job! 3rd vehicle I have had painted in past year Great job to the staff!

De
Review β„–20

Jackson was quick and thorough on our estimate for our 2002 Audi A6. He was straight and to the point with his thoughts on what was best for our car. I would definitely recommend this Maaco to a friend or family.

Sc
Review β„–21

Said they couldnt paint part of the car cost more than theyre 499 paint jobSaid that was Poor quality paintbecause I Cost more to paint a third of the carWhat do you do with thatCuz how car use poor quality paintuse poor quality paintPoor quality paint

Ma
Review β„–22

Tanya is amazing, i’m so appreciative of her help. i was daunted to take my car in, as i know nothing at all about cars, and really needed the best job at the best price. As a woman, i fear being taken advantage of at repair shops. Tanya is well aware of these common concerns and immediately made me feel comfortable and helped me to the best of her ability. thank you Tanya! WOMEN, come see Tanya!

C
Review β„–23

Great customer service, great prices, so happy i chose this location. Tanya Couture is very knowledgeable and professional

Ca
Review β„–24

They do a really good job . Fixed my Toyota Tacoma 2004 it looks great

Al
Review β„–25

Had my car repaired here. They were very helpful, handled insurance, and got it fixed fast. Looks brand new again!! Thank you so much!!

SA
Review β„–26

Was really happy with the work they did, would recommend to anyone that need there vehicle painted thank you so much for such a great job

Mu
Review β„–27

Recently had my car repair they them. Same day I got car back I noticed they didn’t clips my fender liner down. Than two days after I noticed that my grill active shutter is completely missing. Besides that they done a great job on my wreck repair & lady at front desk had great customer service.

Gu
Review β„–28

They do a good job and give the car in the promised time, i recommend and i would use again

Ga
Review β„–29

The manager Chris guided me through the whole process. Thank you for making my vehicle look new..

Ha
Review β„–30

Was done quicker than I thought. Done a good job.

Ad
Review β„–31

Tanya Couture is the best! They will do you right!

Cu
Review β„–32

Tanya did a perfect job with everything and the job was done very well our truck looks great

De
Review β„–33

My first time experience with Maaco was very satisfactory. My car paint job was outstanding. Tina and her team did a superb job!

ca
Review β„–34

Maaco told me they only accept business checks. Thats fine, Im paying with a business check. I get there to pay and I was told they dont take business check. Then Richard called the owner, the owner told Richard he could take my business check but wouldnt release the truck until the check cleared. Wow! They charged me $937.71 for a very minor door dent, that by the way you can still see the dent! I told Richard to come look at this you can still see the dent. Richards response was thats what I paid for. if I wanted it perfect they would just replaced the whole door. Maaco didnt offer different levels of repair work. I wished I could give no star.

Ma
Review β„–35

Thank you Chris for making this process as easy as it was. If I ever need Paint and Body work ever done again I will be a returning customer.

Ol
Review β„–36

This location is awesome! I was skeptical about going to a Maaco to get my car fixed up, but it seemed to be my only real option due to money concerns. I did not regret my decision one bit! Richard was awesome and my car looks like new again. Thanks guys!

Sh
Review β„–37

I walked in one morning and was greeted by Tanya Couture. She was awesome, she explained the details to me so that I could understand. I am given her and Maaco an A+.

C
Review β„–38

Recieved great customer services from Richard and Jackson. Richard worked with me on the price for the service, he was willing to give me a price that was quoted from several months ago!! I will be taking my other vehicle for service. Excellent paint and body work!! A+++

Sa
Review β„–39

I had to take my wife’s car in for some body work due to a minor collision and I didn’t want to make an insurance claim. All of my options were explained to me and I was told the range of prices depending on my choice of services. They were able to make it look pretty decent for a fair price and had it done the same day. They also paid for my Lyft rides to and from the shop. I would definitely recommend their services without hesitation.

Sp
Review β„–40

I got an estimate from another Maaco shop, but I decided to come to this one because it looked to have better reviews. The guy just looked at my car and came up with some numbers that were double what I was quoted at the other shop. He made me feel like I was bothering him the moment I walked in

Na
Review β„–41

As a woman not knowing anything about paint or body work I was nervous about having my car worked on,but Tanya C.was super informative and answered all my questions.In the future I won’t do business anywhere but Maaco. The estimate was not only easy and painless, I was made to feel comfortable with the process as well.

Ja
Review β„–42

They were really great. Tanya couture was very helpful and professional. Loved her customer service. Shes the sales manager.

Ad
Review β„–43

Tanya Coutures team did a great job prepping and painting my 1983 Mercedes Benz 300CD Turbodiesel. Thanks Tanya and team!

bo
Review β„–44

Tanyas was extremely helpful and professional I will be getting repairs done here any time I need it thanks to Tanyas great customer service

Sh
Review β„–45

When it comes to customers service,Tanya Couture the sales Manager was so Sweet and helpful and professional,if you need your vehicle repair I do recommend Maaco

Sa
Review β„–46

Tanya Couture was very friendly n helpful n explained everything in detail Wonderful Customer Service...😊😊

Aa
Review β„–47

Had them repaint the hood of my Jeep Wrangler because the clearcoat lifted. They did a fantastic job at a reasonable price and returned it on time when they said they would. A+++ would definitely recommend!

Da
Review β„–48

Our car went into their shop for a repaint and the service ended up taking over a week to finish. After receiving the car and doing a walk around, I found several sections of the car had already chipped and were blotchy.*poor initial quality*not on timeEdit: we have taken our car back into the shop, so my final review will determine the quality of the follow up.Edit 2: Car was returned to us two days later and it’s much better this time. I’m still not happy the initial finished product was not up to standard considering the money we put into it, but at least they fixed it again for us. The paint is wonderful and I am glad we made the choice. I most appreciate when a place tells you a timeline and they either stick to it, or communicate what is happening when they need to run late. Also, when my wife returned home this second time, it was as if we got a new car. BUT it turns out my wife had to take some acetone to a few windows to remove bits of overspray paint (you could see the tape had been removed but not all the paint). I have high standards. Some may give this a 4/5 but I cannot do that in good confidence.

Pa
Review β„–49

These guys did a top notch job on my motorcycle. I’ll definitely use again.

Pe
Review β„–50

I had great customer service from a call to get a quote for a paint job for my truck. And Gill was very nice and talked me through all the different options and explained everything in detail for me. I had a lot of questions about there service that other companies would get irritated with and try to get me off the phone. But she kept a very sweet tone and was extremely patient throughout. I will give another great review when I get my truck painted with them in the future.

Ma
Review β„–51

Fantastic service and reasonable prices. Have used Maaco for several years now. Always pleased with the results.

Gl
Review β„–52

We’ve had several of our company cars painted here at this location and they always does an excellent job.

Sh
Review β„–53

I love this place. They got my car in and out. The manager was so nice and courteous..

Jo
Review β„–54

Chris is the best....

Ac
Review β„–55

Per the norm my daughter got in a finder bender. The team at this location were honest and did great work... IF she decides to run into something again this is where we will be taking her car.... Two thumbs up!!!

Ni
Review β„–56

Terrible customer service didnt know what they were doing and damage my car, overpriced me. In addition, to over spraying my rims, brake calibers. My paint job is already reflecting scratches. I was also lied to about warranty. If I could give them 0 stars I would. DONT GO HERE PLEASE SAVE YOUR MONEY.

Je
Review β„–57

They did a great job

Ti
Review β„–58

My car looks completely different! I love it and will be a repeat customer. Richard took care of us and I am so grateful.

MI
Review β„–59

This company Rocks!!! Thanks toTyler who was very helpful as well as knowledgeable. He took the time to explain all the painting options. It was my very first full body car painting and this company made this process smooth. Thanks to Phil also for making sure I got to my destination to pick up my rental upon my arrival. My car looks like it just came right off the showroom floor. Cant wait to bring in my second car. Thanks Maaco for your exceptional service!! If youre looking for a place to get a phenomenal paint job, this is the place!

Al
Review β„–60

Brought in our 2010 Crown Vic for a change of color paint job and they did a fantastic job, looks like a totally different car. Richard and his guys were very helpful.

Ka
Review β„–61

We had a slight problem, but they more than made it right. They went the extra mile. Richard and the crew were all great to work with. Thanks!

Ka
Review β„–62

This place is the best! I went in there on Friday to have some minor damage to my car estimated. Not only did Richard Lovell look at the damage he and the technician popped my bumper back in place and didnt even charge me!Richard gave me a very reasonable estimate if I need the bumper replaced and paint touched up in the future. I will certainly take my business to MAACO.

Fa
Review β„–63

Jackson & Richard provided me with very outstanding customer service ! I brought in one of my vehicles due to someone messing up my paint job & I was very surprised how they were able to fix it and had it looking brand new. Most definitely will be bringing my other cars back !

BI
Review β„–64

Amazing job. Looks brand new!

Ch
Review β„–65

I absolutely love this place now. We recently went in to have extreme dents removed from our car, and to have it re-painted and the results were beyond great. If you are looking to have your car taken care of, come here and see Richard!

Br
Review β„–66

I had my back bumper repaired at the mesquite maaco location this week. Richard and Tyler were very helpful. The work done was quality and the paint matched perfectly. When I picked up my car on Sat, I was coming from out of town and ran into unexpected traffic. Richard went above and beyond and stayed over after the shop closed to make sure I got my car. Thank you very much Richard. I have used this Maaco 3 times and would recommend it to everyone.

ca
Review β„–67

Good job

Fe
Review β„–68

Super quality at reasonable prices. Ive taken my second car to them and they are fantastic. Great communication, very fair pricing and the most important item, they have great auto body skills. Paint is factory matched 100%, no signs of repairs at all. I highly recommend them

Th
Review β„–69

Good discounts have recommended to friends

Jo
Review β„–70

Was very happy with how my car turned out. Richard was very nice and his customer service is outstanding. Would recommend to anyone!

An
Review β„–71

Ive used this location twice now, and the staff has always been friendly and helpful and the work has exceeded my expectations. I felt well-informed and taken care of through the whole process.

Ja
Review β„–72

If the only factor for this rating was the end result to my vehicles repairs, I would give 5 stars without hesitation. However, I cannot award anything higher than 2 stars when considering every aspect to my whole overall experience. The lack of communication and poor customer service, combined with the fact that it took approximately two months for all repairs/work to be completed on my vehicle, are the problematic issues I personally experienced. All of which, in my opinion, is completely unacceptable, and exactly why I cannot and will not recommend this place to anyone I know.

Ve
Review β„–73

They were very nice when we walked in, but when we received the car it was a different story. First of all there was a cup full of change and when we got the car back over half of the change was gone. They didnt paint a part of the car that we had asked for. On top of that there were parts that were not put on. We literally had to tell them to put the parts back on. I would not ever go back. If this is how Macco does things I wouldnt even consider going to another one.

Li
Review β„–74

Guys painted my 2006 Chrysler 300 SRT to a all black Really high gloss and I LOVE IT I have never had such a big smile on my face since my daughter was born lol I will DEFINITELY be going back to Philip and Richard when it’s time for a touch up ✊🏾✊🏾

Lu
Review β„–75

Great experience! Brought my 2011 BMW 535 here to have a dent fixed and fender/bumper repainted. Car came out looking new and paint matches perfectly. Much more reasonably priced than the dealership with better service and communication too!

Ro
Review β„–76

I have to give a huge SHOUTOUT to Tyler, Richard & Service Techs at MAACO in Mesquite, for their Friendly, Professional, Timely, Quality & very Affordable Service on our Chrysler 300! THANK YOU! Quality job & matched the factory paint, perfectly! You owe it to yourself to include them in your Bid/Quote process. πŸ‘ŒπŸ½

Jo
Review β„–77

Great service, outstanding work !

Ac
Review β„–78

Richard and Tyler were very helpful. I’ll be coming back again here. Great customer service.

De
Review β„–79

Tyler was very professional from start to finish helping me get my car painted. Thank you again for a great product!

Ch
Review β„–80

Unfortunately Maacos website was not able to help me find out specific information I was looking for as a large portion of it gave me a 404 Error message. I tried back throughout the day and still no luck, I hope someone lets their IT team know about this soon.

A
Review β„–81

They painted my silver car to metallic black and it came out perfect definitely recommend this place

Ms
Review β„–82

Precise on giving an estimate

Ba
Review β„–83

I sent my Car to Maaco for painting work. They were very friendly and were ready and willing to work with me. They gave me a very reasonable price and were able to complete the work on time. They really exceeded my expectations!!! I will highly recommend Maaco auto painting at Mesquite.

De
Review β„–84

Richard took great care of me and my car! I would recommend this detail shop to anyone ! The best one in Dallas

Jo
Review β„–85

$500 paint job was acceptable. Drivers side door is now not flush with body.

Pa
Review β„–86

Very good place to go to, and get a really nice paint job. Tyler took care of me, giving me a quote and going through all the details of what they would do on my Honda.Very recommend it, and delivery time is awesome they had it done sooner of what I was expecting.

Br
Review β„–87

Richard did amazing job helped me out so muchTyler did amazing on actually fixing my truck thanks guys

St
Review β„–88

Customer service was awesome! I bought the middle grade paint job, and was blown away when I saw the finished work. The body work and paint made my old car look brand new. I have a four year warranty and am hopeful that the paint will hold up over time.

Ma
Review β„–89

Beware. I went in for an estimate which was over priced. Another employee Philip told me that he knew of a different shop that would do it for cheaper. He is the owner of the location.

Ch
Review β„–90

Great service, great quality, great prices and great timeframe for completion. Tyler was very helpful throughout the whole process. Highly recommended

Er
Review β„–91

Just a little mess up but they fixed it with no problems. I will most definitely recommend maaco to my friends and family

Ar
Review β„–92

Best experience yet with car paint and body repair. They were awesome. Went above and beyond and kept me posted all the time. Thanks for the awesome experience MAACO.

Ch
Review β„–93

How Much For A 2010 Nissan whole body different color ?

Ro
Review β„–94

They did a good job on my widebody 350z if you have a custom car And want it painted they will leave you with good hands just for 500 dollars not bad at all Thanks to Richard he helped me out alot if you looking for anyone with good customer service ask for Richard

Pr
Review β„–95

Not the best but its paint

Mi
Review β„–96

Richard Lovell and Tyler we’re very helpful

Ed
Review β„–97

This is a pretty good place to have your paint @ body work done.

Pa
Review β„–98

Great guys...very nice & extremely helpful.

Ge
Review β„–99

Great customer service! Repair was beautifully done.

Te
Review β„–100

Good people work there and they really help

Information
100 Comments
Rating
  • Address:3216 I-30, Mesquite, TX 75150, United States
  • Site:http://freeautoestimates.com/
  • Phone:+1 214-954-7433
Categories
  • Auto repair shop
Accessibility
  • Wheelchair accessible entrance:Yes
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