user
Automotive Solutions
1021 Neville Ct, Mesquite, TX 75150, United States
Appearance
Automotive Solutions
Comments
Ti
Review №1

Went and got great service didnt hesitate to do the job thats what I like accuracy and Tell Me 2 hours less than an hour I was out of there happy are satisfied will be bringing all my business see you soon

Ro
Review №2

I honestly have nothing but nice and positive things to say about this establishment. Everyone I dealt with was kind and helpful. I was able to get my vehicle repaired and back to me the same day. Prices are honest and reasonable. I will definitely be back for any future repairs and refer them to my family and friends.

Je
Review №3

As always, Dustin was very helpful. I needed a power window switch replaced . He called me to let me know the problem, that part had to be ordered, and approximately how much the repair would cost. All of the employees, Richard, Dustin, and Cole are great. They listen and provide their expertise in solving the problem. I will always come back to them should I need repairs.

Bi
Review №4

I’ve been using these folks for many years and ALWAYS been satisfied with their work, prices, and professionalism. Based on my recommendation, family members and friends have used them and have always been pleased with their experiences with Automotive Solutions.

Wa
Review №5

Love working with Dustin, Cole and the crew. They never disappoint. Friendly, knowledgeable always keeps us updated on progress and goes out of their way to make us comfortable. We highly recommend using Auto Solutions. Long time customer and will continue to do business there.

Ca
Review №6

I paid my car off in March and per usual I started having issues, I took my car to two different places with no help and automotive solutions was the third and like they say third time is a charm, this place had truly been my lucky charm, super nice, professional and helpful! I will not take my car any where! Thank you Dustin

S
Review №7

My car broke down on the way back from out of town on Memorial Day. I had AAA tow my car to one of their AAA Approved Repair Facilities. I got a call first thing in the Tuesday morning for Automotive Solutions stating they had my car and would take a look at it. Long story short, they diagnosed the issue (a faulty fuel relay) and had it repaired and I was able to pick up that same day! Dustin was amazing and kept me informed with everything going on with my vehicle and even followed up with me afterwards. I highly recommend this shop! The custom service was amazing and very reasonably priced.

Sh
Review №8

I always get good service here. No being bent over! Highly recommend.

ba
Review №9

Nice to have someone who listens, and goes the mile. Thanks Guys

Da
Review №10

My family members have been using Auto Solutions for a good while now, and this is my first time taking my truck after my brakes locking up after another mechanic failed to check them. Dustin helped out and was on top of everything, making sure I was in the know of what was going on with the truck. Very please and will keep coming back for sure.

Le
Review №11

Thanks guys, for keeping me posted as to what was done and for providing me with visual evidence of all the issues.

So
Review №12

NO WORDS, JUST TEARS! Dustin, thanks for showing me your I Q. I get my car back WITH the engine light still on and a horrible vibration in the front of car. I asked u to test drive it, y would my car b given back to me with these issues. The incompetence is unbelievable.

Ca
Review №13

EXCELLENT EXCELLENT EXCELLENT CUSTOMER SERVICE!! THANK GOD FOR THESE GUYS!! RECOMMEND THEM HIGHLY 👌

pa
Review №14

They couldnt fix it but sent me to chris murphy automotive, where they were able to fix it and they are both great! great customer service, great interactin with customer, me! Highly recommend both places to get your hybrid fixed.

Na
Review №15

I use Automotive Solutions to service my 2004 minivan. It is one of a very few auto service centers that is open on Saturday.They were recommended by AAA, and Ive found them to do excellent work. Recently it was my air conditioner. It has not cooled this well in years. What I thought was a door problem in the A/C was not. The unit was low on Freon due to a leak, which was repaired. The A/C has not been this cool in many years!

Il
Review №16

AAA recommended this place to us. We are happy with the professionalism and quality of service. We definitely will recommended to others

Tr
Review №17

Great value and service and super easy to work with-highly recommend!

Ja
Review №18

Went there to get an alignment after I had new tires put on. I was in and out of there in under 45 minutes. Extremely professional! Has earned a repeat customer!

Jo
Review №19

These guys are the best. I will go to them about my CAR always they are the best 😊God Bless

pa
Review №20

Reliable service..GREAT SERVICE..GREAT PEOPLE ..YOU CAN COUNT ON THEM TO DO THE BEST JOB 👌 😉 😏 😘

Ro
Review №21

The work performed was in a timely matter and done to my satisfaction. I would definitely use them again!

Ja
Review №22

The guys were great help and got me taken care of right away! Did a great job and I will definitely be going back! Thanks dustin, hope you got your whataburger....

Je
Review №23

Automotive Solutions comes through again - quick turnaround - a $100 less than expected bill - they consistently use creativity and keep you informed on the solution they deliver. These guys are my car fix guys for pretty much anything that is wrong with my vehicles whether they have 350k miles or 5k miles on them.

Su
Review №24

Automotive Solutions is a great auto shop. I have had major repairs completed to my satisfaction. I have also left my SUV in thier care for a week with no issues. I would recommend Automotive Solutions to my family and friends.

Ge
Review №25

They worked on my 1971 Camaro, easy to make the appointment, they kept me appraised of the work and what they found needed to be addressed, and all was done quickly and professionally.If you have a classic car that needs attention, this is the place.

Ve
Review №26

My Altima recently had the starter die. I was able to get it towed via AAA at roughly 1PM, and they had it ready to go by 5PM. They also identified an exhaust leak and fixed that while they were working on it. This is the second car Ive taken there, and Ill continue to take my cars there if its something I cant fix myself.

De
Review №27

Very thorough and very professional. Had previous work done at the dealership and Dus exposed to me that it wasnt done. These guys are awesome.

Ga
Review №28

Honest, professional, quality work done with integrity, they stand behind their parts and services. Been a customer for many years.

Ch
Review №29

This is the first mechanical issue Ive ever dealt with and really thought it was a goner. David found a new engine - and checked all he could on this car that had 180,000 and had died running hot (VERY HOT). He gave me his honest opinion and thought it could be saved. We did it and I will never go to anyone else again. He even told us to bring it back in 500 miles so he could check somethings. How many repair shops would do that? Thank you David and your team at Automotive Solutions for you kindness and honesty.

Ki
Review №30

They place a major amount of focus on making sure you understand what’s wrong with your car, why it needs to be fixed, the exact costs. They don’t hide costs and I really appreciate the honesty I can expect here. I recommend to anyone I can in the area. It’s just a really good and honest shop which are hard to find nowadays.

ch
Review №31

These guys are awesome any time i go they always take care of me with grade A services so to the point I live in Fort Worth have for years and always take my cars to them. You want it done and done right these are the guys to go to. Prices are reasonable as well.

Re
Review №32

Dustin was extremely helpful and answered all my questions. Did the work necessary and quickly. Nothing was done without my being notified

Th
Review №33

Dustin is an Angel, one of those who will exceed human expectation, he was kindly honest and upfront. He could have charged me over 300 to change an alternator because I have been told by several sources thats what my car needed, instead he run tests and finds nothing wrong, then he shares the information with me.Reliable, professional and honest business is what you will find at this place, highly recommend.

Rh
Review №34

Love the service cant do better than this

De
Review №35

Lovely staff amazing fixed up my car in a flash

Ca
Review №36

I wouldn’t recommend any business that don’t have cameras outside. The price for repair was overly high. About 1k over priced. And so I turned down service and got my truck towed home only to find out that a thief stole my battery, my tool box, my 3 ton jack, my range bag, and my sub woofer speakers. When I turned down service my truck was left outside of the shop unsecured and unlocked. The repair man (I mean thieves) only took tools and my can of Lysol. They vandalized my lights inside I guess to make it look like a break in.

Pa
Review №37

Great staff and mechanics

Je
Review №38

I Highly recommend them. They diagnose vehicles and explain problems in detail.They give the consumer clear options to solve your automotive needs! ✊✌

Ch
Review №39

They did good work

Br
Review №40

I would definitely recommend this mechanic shop!! I’m a single mom and they have made getting my car fixed easier on me!! Everyone is incredibly nice ! And very hard working !!

An
Review №41

Great wonderful service highly experienced Automotive techs prices of reasonable would recommend this business to someone else

Sc
Review №42

I just want to give high praise to this shop. I had my car towed here to have them look at it. Depending on what they found wrong with it since it was an older car that I had already put a lot of money into, I wasnt sure if I would have it fixed. I expected I would be charged for them to look at it, as most auto shops do now a days. After finding the problem was too expensive to fix, I asked them what I owed and they said nothing, even said I could keep the car on their lot until I could arrange for a charitable organization to pick it up. Definitely will use the guys in the future!!!

Za
Review №43

Fair and honest people. Theyve treated my mom really well when shes had any car issues. Highly recommended.

R
Review №44

Always a great customer experience. We have several cars and wouldnt take them anywhere else for service. Weve used them for years. Ive had dealers tell me I need this and that while they are doing a Free oil change only to have Automotive Solutions check my car out and assure me most of the dealer recommended services are not necessary at this time. And they were right. They could easily have taken advantage of me but didnt. I recommend them to my family and friends. All those Ive sent over have been happy with the service.

M
Review №45

Staff was very honest and friendly. They repaired a busted intake hose on my suv for a reasonable price.

fa
Review №46

Richard and his crew were very professional and straight forward with the diagnosis of my car, and no surprises ! We were reliant on Automotive Solutions to repair in a timely manner due to life changes and in need of this vehicle running and driving. Richard understood this as well as budget constraints. Thanks fellas A-plus customer service !!!

Ea
Review №47

First time in and wont be the last. Everyone friendly, staff very knowledgeable and professional. All work done explained in detail. I highly recommend this service station.

Re
Review №48

The best and most honest shop that I know of and I know of many of them. I work on cars myself and I am not just a shade tree mechanic. I have a personal shop with my own lift and more tools than than you could imagine. I do it as a hobby so I buy and sell lots of cars and fix all of my family, friends and people from Church cars for just the price of the parts. When I get overwhelmed and can keep or just need a front end alignment (that is one thing I cant do because I justify buying one of those machines just for the dozen or so I do a year) I only send people to Automotive Solutions. They only fix the actual problem and dont give you the line that most other places do well if this part is broken then this other one is about to break so you need to fix it too. If a shop tells you that RUN! They are just trying to get more money out of you.Bottom line is they are the best and fairest shop I have ever found! A+++++

Gl
Review №49

I have always had great service and great pricing. Nissan was going to charge me $1200 and Automotive Solutions only charged me under $500. David always keeps me laughing, a bonus!

pe
Review №50

They arr the best mechanic. They are cheapand very friendly. I would recommend these people to anyone

Ro
Review №51

My brakes needed some improvements so I have tell you about their honesty they were 1/7th of the quote of Ford motor company,poor people cant waste money that you dont have.

Jo
Review №52

Great service, good prices

Gr
Review №53

If you are looking for a honest shop that wont take advantage of you do not take your vehicle here. My daughters car broke down on the highway so she had to call AAA. The tow truck driver told her of the nearest shop. I got the address of the shop headed up there on my lunch break told the guy in the office Im sure all it was is that she ran out of gas, so can you put gas in it before you do anything I was told yes after running tests on it they found out all they needed was to add gas and charge me $45 for half hour worth of service. Sincerely stay away.

Mr
Review №54

Wonderful customer services and empathetic to unforeseen situations. Seek 2nd opinion before paying quote here is the only recommendation.

Be
Review №55

I went to a jack leg mechanic once and he messed up my fuel pump, that joker charged me twice as much as AutoSolutions did. They are honest, experienced and very friendly. I will always take my cars here.

Ka
Review №56

This place is great,makes you want to bring your car back,they have worked on both of my vehicles and they are fast

Do
Review №57

This was the most incompetent inexperience i have every had at a repair shop. My car was near undrivable due to the rotors on the front being warped. I took it in and left it with them to assess the condition and replace the rotors. After their assessment they said nothing was wrong with the rotors are brakes. Any sane person could have driven the car and notice the violent shaking of the steering wheel when applying the brakes. I called and told them they did not check the rotors cause the violent shaking is still present. He said there was nothing wrong with the rotors and would not accept responsibility of nothing getting done or checked. You have a 50 50 chance of getting it done correctly. I do not recommend them.

Al
Review №58

Good service

St
Review №59

We had our car towed here. Took them three days to do a diagnosis of the car didnt even diagnose the right thing she wasted a hundred bucks for nothing never ever will she ever go back to this shop again .i rented a car for three days for nothing, nothing was even done went to a better shop got what was needed done in under three hours . Never again will I ever go here.

FR
Review №60

All ways there. Correct mistakes made with explanation

Ja
Review №61

My son in law and daughter and there kids broke down in mesquite and they went above and beyond helping them out to get back going what a amazing shop thank yall so much j Pickens

El
Review №62

He always does a great job for a great price.

Ke
Review №63

Worst auto repair experience ever.I used to call Automotive Solutions my mechanic. For almost a whole year, I was constantly taking my car to this shop, getting repairs made. I always trusted them. Always did as they recommended, as to what repairs to make first, and what they considered to be normal. But in the end, they robbed me blind. My initial repair was for the A/C. They repaired it will no problem. They were quick. They were friendly. Charged me more than I had expected, but the A/C still works great to this day. Then we moved on to bigger repairs. They did a Tune up did a transmission fluid change.. This was where things turned ugly. My car ran GREAT before they did these two repairs.. Called me up saying, Hey, got your car all ready to go. Come to pick it up.. My engine was stuttering HARD and my transmission? Was also stuttering hard. Solution? A Fuel Pump. So. We replace the fuel pump. My engine was running better.. But not fixed. And the transmission hardly worked at all anymore.. So I have them replace the transmission. As usual, they give it back to me claiming that it is working perfectly.. I drive it down the street. That replacement transmission is kicking. Kicking real hard too. But according to the shop. They ALL do that when you first put them in. And it will get better after a few weeks. If not. They said theyd fix it. So.. I start driving the car daily again. Fill up the tank.. Its leaking gasoline.. Turns out that the shop put in a defective seal So we had that replaced. Next? My transmission is not only kicking. But leaking. Yet another defective seal and some more apologies from the shop. After all this, I took it somewhere else. Had the suspension and oil leaks fixed for not even half of the price that Automotive Solutions wanted for the work. And got it back in record time. (Versus my normal wait from Automotive Solutions.) Anyways, after all that was said and done. It had been a little over 2 months since they put in the kicking transmission. And when I come back to have them fix it? They refuse. Its normal they said. They have already added some additives to try and help it. (Which was news to me) And did I forget to mention that when they gave me the receipt for the transmission that they messed up the mileage all of a sudden and according to the receipt it was already out of warranty? Yeah.. Real honest and dependable. I wouldnt give this shop another dime of my money. Id rather pay the dealership then pay these guys. Ive moved over to Mikes Auto Shop in Balch Springs Texas. He does much better work for less than half of the price. And he is quicker too. Not to mention a genuinely honest mechanic. Take my advice. Dont make the same mistake I did. Dont use this shop for your auto repair needs. They will charge you more than double and have you coming back for more. Seriously.

ya
Review №64

Great deal

Mo
Review №65

Quick and efficient

Information
7 Photos
65 Comments
4.3 Rating
  • Address:1021 Neville Ct, Mesquite, TX 75150, United States
  • Site:https://myautosolution.com/
  • Phone:+1 972-285-4566
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Diesel fuel supplier
  • Truck repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Similar organizations