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Quality Furniture & Appliance
500 N Galloway Ave #160, Mesquite, TX 75149, United States
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Quality Furniture & Appliance
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Am
Review №1

Love this place! My family has shopped here for years! Always great service and great quality! Amazing selection of furniture and other things! Will continue to shop here for years to come! Staff is very welcoming and knows what they are selling!

Ze
Review №2

This store had what I was looking for. The representative was very knowledgeable and nice and gave me a discount that was a good way to get my attention. I visited a couple of other stores before stopping glad I stopped.

El
Review №3

We have purchased several items and the Quality is good. We recently purchased another item for our home. Pablo is honest, knowledgable and will answer any questions or concerns you may have. I would recommend them. Thank you!(Frank N. & Elisa E.)

Ed
Review №4

I recently made a purchase for a new bed mattress and bed frame. Salesperson (Edwin Lazaro) was really helpful and went above and beyond in helping me find exactly what I was looking for. Overall the experience was fast and good. I would definitely recommend this store.

La
Review №5

Pablo did a great job helping me with the furniture selection process. I got exactly what I needed for a great price! Its been a few months since my purchase and the furniture is still holding up great!

Ma
Review №6

Fast and Professional service. Sam was so much help from my inquiry to the purchase. She always returned my questions asked and I had a lot. She explained to me the mattresses that I had no clue about. I’m old school so never knew about the new stuff but I am sure to sleep so much better with the new mattresses. Thank you Sam & Quality Furniture.

St
Review №7

Quality Furniture has been my go place for everything, they are friendly, honest and will work with what ever obstacles you may have in the way. Pablo has been wonderful to work with!

Ma
Review №8

Edwin was a huge help! Thank you for the amazing service!

be
Review №9

This is my third purchase and I love this store. Everyone is always so nice. I brought my sister family and they also my a purchase. No need to go to Room Store or any other furniture store quality furniture has better quality and prices.

Sh
Review №10

Very helpful sail men got a nice discount on my order i like the item Edwin was so helpful thank you

Te
Review №11

Had a Very Good Experiance with this Family Owned Business. The Sales Agent Sam was awesome... Would recommend Individuals to pay them a Visit

Te
Review №12

These guys make it so easy on you love shopping at Quality and the name speaks for itself. From the furniture to the employees!! Would rather shop here than anywhere else !

Li
Review №13

This place is great. Jordan helped me, and was able to get my large order bought, delivered and installed quickly. When there was an issue that the manufacturer really should have covered, they sent their people back to my house to fix it (new washer needed a new motherboard). Great place, will definitely shop here again.

Ka
Review №14

Ordered new living room furniture online, dealt with salesperson Sam. She was great, got all information I needed and never had to go to store. I have been buying all my furniture from Quality Furniture in Mesquite, Tx for almost 20 years and have never had a bad experience!

Do
Review №15

Edwin and Pablo great customer service. Thank you for a great deal.

Ch
Review №16

This place will take care of all your furniture needs! I worked with Sam, and she was a joy to work with! Highly recommend!

Ji
Review №17

Great staff. Willing to help anyway they can.

Ma
Review №18

Always a great experience Ive had an account with them over 20 years Charles and Pablo helped me out great folks,and Stan Pickett the owner treats people like family

Mi
Review №19

Quality Furniture and I have had an excellent relationship. My experience has been very accommodating..I have made multiple purchases over nearly 4 years and I am satisfied and appreciative. Good service, understanding, caring.

Re
Review №20

Quality Furniture always have great deals. I’ve been dealing with them for years. They have great customer service and the quality of professionalism is always awesome! The furniture is always what you see or want. If there is a problem they fix it right way.

Ma
Review №21

Been going to this store about over 8 yrs now, I started out with Pablo just getting a $300 bed and later worked my way up on the credit line. they are great I wouldnt go anywhere where is. This is the place to be. They are very honest about the merchandise they carry and will always make sure you are satisfied.

Li
Review №22

Friendly service, great prices

Sh
Review №23

Awesome Experience very Quick and easy The Salesman’s was Really Nice and Gave Multiple options to fit my budget

Ka
Review №24

Sam was very helpful and had all the answers...

Ho
Review №25

Great customer service .... love that Pablo!!! He tolerated my indecisiveness and was very patient. Explained everything. Spun the wheel after I Purchased a new bedroom suit and adjustable bed and WON!!! I got my furniture for free!! Besides all that I would still recommend them. I have purchased here before and had great service with Beau also! ❤️

Je
Review №26

Wow! It’s really hard to impress me! Customer service is a huge thing for me and these guys did not disappoint! Pablo and Victor treat you like family and do not try to push sales on you! They respect their customers! My 10 year old daughter was choosing a bed and they treated her like a queen, too! Love this place!

Cr
Review №27

The staff is very friendly and helpful. They worked with on an issue and helped me feel.better about it.

Ma
Review №28

Thanks you Ricardo for all your help. Very attentive and respectful. Always appreciate the Customer Service with y’all at Quality Furniture.

Pa
Review №29

Went in looking to get new dining chairs salesman wasnt pushy gave us the best price they could. In and out of store in less than 30 minutes with the chairs we wanted. If you want good service and honest pricing see these people. They are my go to place for furniture

Ja
Review №30

Pablo & Ricardo super awesome guys they helped me find what I needed and had a good laugh! 😃 awesome service!I really recommend this place

Re
Review №31

Have to say I bought a Fridge a NICE one from yall and there has been a small problem with the doors being level. I have reached out to everyone and so has my Daughter in Law... We have gotten very little help. When we finally got someone to come out. We were told he didnt have the correct tool and would be back Monday ....NOTHING we have not seen anyone..when my Daughter in Law reached out to them the man says he was out of office and didnt know what happened... The price yall charge and I have made payments I would think we would get better service.

Ta
Review №32

Victor had great customer service. Its nice to do business with a company who realizes youre a person who knows what you want. Treated me respectfully and fairly. Victor focus to help me make a decision items I actually asked about. Even the manager checked in to make sure everything was going well.

Jo
Review №33

Pablo helped us so much we were able to get a variety of furniture for an amazing price. I went in the store worried we wouldn’t come out with anything but it was completely the opposite. I would definitely go back again. Thank you so much for your amazing help pablo.

Ve
Review №34

Pablo is a great he makes us laugh makes us feel comfortable and always gives us amazing deals. My house is furnished by Quality Furniture. I highly recommend this place. Thanks Pablo!!

Co
Review №35

Ive been dealing with them for quite sometime now. I go in with 1 thing in mind and come out with something completely different. I love this store. I leave here happy every time.

Ki
Review №36

Good people work there. Offered me a deal that I could not refuse. I definitely would recommend them to anyone.

Te
Review №37

My salesperson, Beau, was very patient. Listened to my needs and concerns and helped me find exactly what I needed.

Ki
Review №38

Great service. Beau was very helpful and polite. We will definitely be back.

Ru
Review №39

Thanks for everything we like our chairs as n will shop there again

Sa
Review №40

The people were friendly. They knew what they were doing good prices. Very pretty furniture lots to choose from living rooms bed rooms tv washer/dryer etc.

Tr
Review №41

Too expensive. Go to a real furniture store.

Da
Review №42

Very helpful friendly people. 5 star furniture good prices

Ci
Review №43

Quality service with great prices. The sales team of Beau and Pablo cant get any better! Thanks guys.

Be
Review №44

We purchased a couch with recliners from Quality Furniture Monday, March 1 and were told we would be receiving a phone call when it would be delivered. We received the call on Wednesday that it would be delivered on Friday, March 5 between 11 and 1.Friday, March 5, Quality Furniture truck delivered the couch about 11:45 AM and the 2 men came in and set it up and showed us how it worked and they cleaned up the plastic and took it to the truck and they were gone by 12 noon. The 2 gentlemen were very knowledgable about the couch and I am sorry I failed to get their names.Thank you Stan Pickett for the excellent service in the store and also from the delivery personnel.2 Happy Retirees enjoying their new recliner couch.George and Bennye Rice

bi
Review №45

They worked with us and we got our dream sectional. I love this place. They have the best customer service. I highly recommend that you go here. Great quality furniture at great prices. Go there now!!!

Mr
Review №46

Sam was great she helped me find the right Reclining loveseat

Su
Review №47

Great place to shop. Friendly service great prices, if they don’t have it they will find it.

Pa
Review №48

Every time that I have done business with Quality it has been a great experience. The staff has always made me feel good from the time I entered the door until the moment I walk out. Quality staff always makes sure I stay abreast of ant sales or promotions.

Sh
Review №49

The team at quality furniture were so concerned about essential workers during this pandemic that they offered free mattresses. My daughter is a single parent and was very grateful for the kind gesture of a nice firm mattress. Thank you Pablo and Victor for your excellent customer service! We ended up buying a few extra items LOL!Mrs. Rogers

St
Review №50

Always have a great experience with Quality Furniture,Pablo takes really good care of us.

Ir
Review №51

Ive been coming here for a long long time. Custom Service is always the Best. They are like my Family. I highly recommend this place. Thanks you Pablo and the rest of your Team!!

Re
Review №52

They were very nice and went out of there way to help me with what I was looking for. I will never go anywhere else when I am looking for anything. I have been going there for several years. They are very honest

To
Review №53

Very neat and the staff is fabulous. I would refer them. Sam is such a great saleswoman; she is very understanding to your wants and needs. Their just not my furniture store theyre family.❤❤❤❤

Je
Review №54

Quality Furniture is one of those places where you receive remarkably good customer service, that stands out amongst even the most top-notch businesses. I recently purchased a sectional for my new house, and the team made the process fun and easy. Beau, Pablo and Stan are awesome! If you are needing new furniture, a new mattress or appliances, dont hesitate to shop at Quality.

La
Review №55

Had a very pleasant experience and friendly environment.

Ad
Review №56

I was satisfied with the product ! I went through progressive leasing to do payment plan,they are awesome but I took a chance on quality furniture After the sales rep advised me that they have their own credit leasing and that I could still do payment plan and that they report to credit bureaus. So I agreed.I agreed to set up autopay!!!!which was a big mistake ! I made my last payment and I have gotten charge 3 additional times totaling 300 the same day and next day . Even after I spoke to rep for refund my card was then charged again afterwards. I’m still waiting on refunds that are pending due to their company’s mistake .I will never lease from them again

Ca
Review №57

We always receive star treatment from Quality Furniture. Thank you so much!

CE
Review №58

Best furniture, mattress and bedding, appliance, dining room retail sales in the Metroplex. High quality products, superior customer service (Victor and Pablo, especially) and just great associates. Been a customer for five years with multiple purchases. Highly recommend.

Ca
Review №59

Very good place to but things. Very nice place. Friendly and staff is helpful

Ja
Review №60

When we first walked in we were greeted with a wonderful smile. JB helped us and he did an amazing job. We went in to look and came out with a whole bedroom suite for a very affordable price. I also can’t forget about Pablo, he was super nice and a really funny guy. I will definitely be coming back for more! These guys are great at what they do!

Ro
Review №61

I got approves fast and I love my furniture I got it for my wife for Mother Day

El
Review №62

My salesman was great. Friendly and processed my sales fast. Professional, polite and respectful.

Da
Review №63

Have always had a good experience with Quality Furniture they do whatever they can to help you and their customer service is A1 they go above and beyond to get you what you need

Va
Review №64

Very friendly, knowledgeable. 👍 experience. Good price.

Lo
Review №65

Great experience! Been a customer for probably 20+ years. They always make what I need happen. Pablo is absolutely THE BEST! He never fails to see things through and make them as easy as can be. I’ve had great credit and horrible credit through the years, and I always shop Quality Furniture in Mesquite first! Thanks again to Pablo for making my newest purchase so awesome! He is a blessing!

Bi
Review №66

The BEST place to go to get your furniture. They have a wide selection and catalogues you can also look at. Theyre very good with financing and are more than willing to help. I am very pleased with their service! Definitely recommend! Pablo and Beau made our visit comfortable and easy. They will help you find what youre looking for.

Ma
Review №67

Pablo always gets the best deal

Je
Review №68

Victor was awesome. We were looking for a new mattress set and browsing for potential living room set. He was extremely patient with us and answered all our questions. We tried several set on both. We left with a new mattress set and a new love seat. We will definitely be back for all our furniture needs and appliances too. Thank you so much.Great place and great people.

Ea
Review №69

Quality Furniture is definitely a good place to buy furniture from. I have brought furniture from there on several occasions and it has lasted years and it is good quality furniture. And the people that work there are also very good to talk with and work with. The gentleman that helped us today was very knowledgeable and very helpful. His name was JB. Thank you Quality Furniture for having such great customer service.

Di
Review №70

Love quality furniture ! Great place to purchase good quality furniture. The customer service is awesome..the salesman and the cashiers are just great...I give them 5 stars...

Kr
Review №71

I have been a customer here for 20 years and nothing but the best in customer service, big shout out to Pablo and Chris for always being so helpful

Ja
Review №72

Victor was such a great person to work with! Got my wonderful, beautiful rocker recliners & matching Love seat... WOO HOO!!! ❤❤❤

Cy
Review №73

Victor and Pablo are amazing! They bent over backwards to assist us with everything we wanted. I will definitely purchase from here again. Shopping local is so important & you just dont get AMAZING service like we received, from a big box store! Thank you so much for helping us find the most comfortable living room furniture ever! Thank you for being so relatable & taking a sincere interest in our needs and wants. We WILL be back for any future furniture needs we have! This place is amazing & I HIGHLY RECOMMEND!Signed 2 very satisfied customers,Josh & Cyndi Campbell

Je
Review №74

I had a great experience in this store! Victor and Pablo were very helpful and friendly from the minute we walked in. They have a wide selection of furniture and great deals, and I was able to find a bedroom set in no time. I also love that they deliver if you are unable to take the furniture with you. I would definitely recommend this store for any furniture needs!

De
Review №75

Do not buy mattresses made from them. We’ve had one basically collapse. They replaced it with a new one of the same model, and it’s doing the same thing! The said it was a manufacturing default??? I’m not getting them to replace this one again! It’s too much hassle to work with them since we went through a third party finance. We’ve been a customer of quality furniture for over 20 years, but this is my last purchase!

Ka
Review №76

Amazing customer service! 5 star service for sure!

Br
Review №77

I have used Quality Furniture for years, and will continue to always purchase my furniture from them! Pablo has been such a huge help. He is our familys go to for help when In the store. All the sell team member greet you when you walk in, the delivery people are always nice and get things put together fast! Even down to the lady in the office who takes payment is awesome!Stacy H.

Sh
Review №78

Victor was fantastic! He was available to answer all of my questions and was a big help. He made my furniture shopping experience memorable.

Jo
Review №79

These guys are always polite and friendly, patient with my pickiness and knowledgeable about their work and honest! Go see them, cheaper than and better than rental to buy

Do
Review №80

They are the best place to get what you want and need. Best customer service ever. Prices are perfect. They will make sure you are happy.

Le
Review №81

I had to order my mattress on the phone because I can’t go in. But they are just kind people like family. And they helped me to get what I needed. I will defiantly order with them soon. They always look out for the best interest of there customers. Thank you to all the staff at Quality Furniture

Ka
Review №82

It was okay except the little card they send you in the mail for sales are not really something you would want They have some nice things but they cost a little more than that stuff you see on their mail out sales cards.

Ma
Review №83

Love this place. Never have issues!

gu
Review №84

Thank you Pablo you made things easy we appreciate you and we will return again.

ke
Review №85

Quality furniture is the best place in Texas! They have great customer service and everyone treats you like family. So go ahead and check them out. Tell them Kenny sent you and they will do there best to fit your needs and concerns!

Su
Review №86

The manager Pablo was amazing! He was super friendly and very kind. He was quick and efficient, I was able to leave happy with everything that I needed. The associate that helped us was really nice too. He answered every question and was very informative.

Be
Review №87

I went into Quality Furniture for the first time ever today, they were shown online as a dealer for Southern Motion reclining sofas and I noticed their 4.9 rating based on their reviews. Now that I have been there I totally understand the great rating. Beau and Pablo helped me and I told Beau that it was a pleasant experience coming into Quality Furniture, great prices and very friendly and patient staff!

Ke
Review №88

They are very friendly and work with you.

Br
Review №89

They are always glad to greet me answers all my questions and end up selling me what I want

cc
Review №90

Great way of getting great prices. Lot of quality furniture. *****TOP AAAA to do Business with.. Stress free shopping.... Wonderful staff...

Te
Review №91

Ive been using the Mesquite branch since 2016. The people in this store are so very awesome. Ive never been treated any less than family since I first opened my account. The three main people that I have dealt with are Pablo, Victor and Terri. The accounting department has Chris who has never duned me for a payment. He has gone above and beyond to be helpful and worked with me to save my account during my hospital stay.If you need appliances or furniture QUALITY FURNITURE AND APPLIANCE is bar none the best place to do business with.

Je
Review №92

Very nice and professional and not forceful.

Sm
Review №93

Great place to shop and buy furniture. Very family oriented atmosphere and people. They know their customers by first name basis. Will definitely start buying all my household needs from here. No pressure sales and very informative. Thanks for everything Pablo!

Ho
Review №94

Always great service. Friendly staff and willing to go above and beyond to find what you want/need.

Sh
Review №95

Ignacio and Francisco delivered a 4 piece living room set to our home today. Even though it was raining, these two young men we just as happy as can be. They were very respectful and they got their job done in a timely fashion. They make sure to not damage anything when bringing in furniture! This is the second delivery for Beverley Kemp and if there is another delivery, she would prefer these two young men. They get a thumbs up and five stars. They are very proud of the work they do and have great attitudes standing behind Quality Furniture. They deserve a pat on the back. Thank you, Beverley Kemp!

De
Review №96

I have been shopping with Quality Furniture for 20 years. The staff is wonderful and the furniture and appliances are great quality. I highly recommend them.

St
Review №97

We originally purchased a sectional and when it got delivered we discovered that it was to big for our living room. We called and spoke with Pablo the sales manager and he told us that they will pick it up and had us come back up there and pick out something else for an even exchange. He even upgraded the sofa to a sleeper at no extra charge. I would definitely recommend this place to anyone looking to buy new furniture.

Fa
Review №98

Pablo was very funny for one 😂. I advise everyone to shop here.. they actually care how you want your house decoration to be fit to your needs.. Awsome. Awesome customer service.

Sa
Review №99

CMB helped me find the perfect couch! I came back and upgraded to a bigger couch and added some awesome nightstands! Pablo was also super helpful both times! They have me a great deal i couldnt pass up! Im super excited to have my new living room set delivered! Im so picky, and they made it easy! Thanks!

Ke
Review №100

Pablo was awesome!! He explained all the possibilities and helped us make an informed decision. Danny is a great sales person and extremely helpful.Ignacio and Francisco just delivered our couches today. They were both so friendly and kind. It was raining yet they brought in the furniture dry and in great shape. I will definitely recommend Quality Furniture Appliance Mesquite again and again!!

Information
23 Photos
100 Comments
4.8 Rating
  • Address:500 N Galloway Ave #160, Mesquite, TX 75149, United States
  • Site:http://qfurniture.com/
  • Phone:+1 972-288-9322
Categories
  • Appliance store
  • Furniture store
  • Bedroom furniture store
  • Electronics store
  • Mattress store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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