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Desert Wind Harley-Davidson
922 S Country Club Dr, Mesa, AZ 85210, United States
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Desert Wind Harley-Davidson
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Ja
Review №1

I cannot say enough good things about this place. I was traveling from OKC to San Diego when I showed up on a Friday evening at 5pm with a broken shift lever on my 2010 bike. Many Harley Dealerships will not touch a bike over 10 years old. Not only did they have the part in stock, but they immediately took my bike in and made the repair. They even washed all the bugs off the bike for me. Kevin and Lou were outstanding, and I dont know who the mechanic was that made the repair, but it was done and out the door in less than an hour. The shop is beautiful and was very busy, but Kevin and Lou made me feel like my trip was the most important thing going on and gave me first class attention. Thanks to the whole team at Desert Wind Harley-Davidson.

Je
Review №2

We bought our very first Harley this weekend and couldnt be happier. Ray and Marcus made our experience easy and fun. The rest of our Ticket to Ride team was supportive and so helpful. We recommend this store and these guys and will be back often!

Ma
Review №3

Sea bass and Johnny made this mans dreams come true these guys and this company is amazing to work with they definitely have a lifetime customer from this guy thank you guys again

Ed
Review №4

Absolutely love it. Employees are awesome and very down to earth and of course they know their stuff. I always wanted to learn how to ride and I knew about the riders course but never got the nerve until I met Ray and he convinced me and not only did I sign up for a class, he helped me along with the rest of the Harley team get a new 2021 softtail slim bike and shes beautiful. Best decision Ive ever made. I cant say enough great things about Ray and the Harley team. You guys are amazing and Thank you so much love you guys.

Ly
Review №5

Worked with a couple sales people over the last several months, all being awesome. Last week we stopped in and met with Ray. We had a great visit and appreciated him tuning into out special needs and circumstance. He set up another meeting on the weekend to allow us to come in and test ride a TriGlide. It went better than expected and eventually walked out owning a 2021 TriGlide!!!! Ray was very professional, not pushy and again really understood out situation and made sure that we were comfortable with our decision. I would highly recommend anyone just thinking about upgrading or buying new to contact Ray and make an appt. Hes a great guy. Hell set you up and guide you through everything, step by step. Hell get you where you want to be.

An
Review №6

I had the pleasure of working with Derrek for the purchase of my new Harley Sportster. I really loved his approach he wasnt pushy or try to strong-arm you into a deal. I really appreciated his personality and how you treated me. The whole entire experience was absolutely wonderful. Ive never had so much fun oh, it was really nice to be able to chat with him and ask questions. His manager Marcus who I also had the pleasure of dealing with really took such a wonderful care of me. His presence Amplified the experience. I greatly appreciate them staying late to make sure that our insurance and paperwork was in order. Overall went above and beyond to make the whole entire experience well worth it. Thank you so much for making my first time purchasing a motorcycle an experience Ill never forget.

An
Review №7

I was looking to buy my first bike. Everyone was very friendly, the process was super easy. Reno was the sales guy I worked with, hes even been extremely helpful after the sale. I had a concern about my bike and he arranged a pickup from my place of work. When it was all checked out and clear the service guys delivered it back to me.Overall great experience. 👍🏻

ma
Review №8

Had the best experience here I would highly recommend working with steve as he really helps you with the best fit for you. Steve took the time to talk with me and listen to what I wanted out of a bike and all roads directed me to my new street glide snake venom.

La
Review №9

Steve is an great guy who not only talked to me about the model I wanted but everything I wanted to do to it and exactly how I could make owning and modifying my bike a reality. On top of that Johnny went above and beyond to find what I wanted and make the deal happen for exactly what I needed out of it. Awesome experience and if you have a chance to work with these two take it.

Al
Review №10

Had a great experience at Desert Wind Harley-Davidson! Worked with Steve M. and he was amazing! Make sure to ask for him anytime you come here! He is a very personable and professional worker that makes sure you get what you’re looking for. I highly recommend this place!!

ni
Review №11

Desert Wind HD is a great place to buy a bike. In my opinion, buying the bike is the easy part. Having the bike serviced and maintained is the difficult part, this is where DWHD comes through. The guys in the service dept. are prompt and communicative. I also love that they recognize me when I come in, and the lady who answers the phones is always professional and kind. Would give them 11/10 if I could. My man Curtis Mills is laid back, and obviously takes his work seriously - a great salesman for HD. Also appreciate Lou, Kevin and Adam in the service department - keep up the great customer service!! Thank you!

Ja
Review №12

Dont be a Kevin.Bought a brand new bike last year from here. This week I was told that Harley took care of me before and its just no longer the case with service. Was going to cost me $500 to get my oil changed and serviced..I asked why it was so high and Kevin was a huge help and just waved me goodbye. Literally told me word for word they used to take care of me and now its just not the case lolWent to Superstition Harley and got a full service and warranty parts handled for $380... saved over 100$ doing nothing different.I would honestly be worried to let Desert Wind work on my bike after the way Kevin conducted business. Wouldnt you?

Sg
Review №13

Love the events they host there. Friendly people and awesome atmosphere! You become part of the family here. Big thanks go out to TC and G for making every event memorable!

ze
Review №14

My boyfriend, Francisco and I came to “window shop” and thanks to our awesome salesman, Jerry who was very knowledgeable & helpful without the high pressure, made it ez to actually purchase a 2021! I also want to thank other staff members Marcus and Justin who helped us thru the process. Of course I love Kimberly and the other girls in Motor Clothes as well!! We are truly excited about our new purchase!!

Ni
Review №15

Both Kevin and Lou in the service department have been amazing. They’ve been able to get my bike in quickly and fix any problem that comes up on it. Drew the pickup driver has been awesome picking up my bike each time something happens with it. Love the customer service! Everything has been great!

Ta
Review №16

Ray Helped me find the perfect bike. highly recommend desert wind if youre looking at harleys.

Je
Review №17

I just bought my first Harley and had a great experience with the entire staff. Garrett Smith was my sales guy and did a great job getting me into the right bike. I made many visits to Desert Winds and every time the staff was there to greet me by name. I was impressed.The whole process was great. Did a riders course to refresh after 25 years. The course and instructors are great. From there got a chance to test ride what I wanted and picked the Slim.Great experience all around. Go in a see Garrett, he’s a great dude and wants to help you get the right bike for what you need.I can’t end without mentioning Joe in finance, Dustin, and all the others that helped me out,. Thank you!

Br
Review №18

Ray and Marcus were awesome. Great deals and made the buying experience fun. Would recommend highly Desert Winds Harley Davidson.

Da
Review №19

Drew picked up my bike today to haul it in for service. He was not only professional but a joy to visit with. Very friendly and a fun person to be around. In a competitive business such as I am sure the Harley dealership is with so many in the valley, people like Drew are what brings customers back time and time again. Thank you Drew hope to see you again down the road.

Lo
Review №20

I almost lost hope in buying a bike until JC stopped me from walking out. Thank you JC for helping me get my fist bike. Come see JC and the crew they will treat you right and work with you and stay past closing hours to get you what you want!

Br
Review №21

This is my wifes Google account but my name is Keoki Enlow and I would like to share my displeasure with this dealership. After reading several reviews seems Im not the only one that doesnt like to be forced to co.e to the dealership to get a price on a bike. Especially the attitude you know our policy its up to you. If I pay more, I will do it gladly if I get treated right. Clearly their self proclaimed number 1 dealership in AZ means they set the rules, no flexibility. Thanks Marcin for at least telling it like it is and sticking to your guns. Whats the loss of 1 customer anyway.

Na
Review №22

I been talking to Steve Mattfeld. He is a great guy, I wouldnt call him a salesman. He actually cares. As a first rider, Im not sure what to get. Steve didnt try to put me on any bike just to make a sale. He actually cares about the bike that I get as a first rider. I give Steve 100% recommendation. Any other salesman wouldnt care if Im a first rider or not But Steve actually does care.

Dy
Review №23

Had a great buying experience with Jerry and overall I am pleased with the bike and the service i received. Also had a great delivery experience with Drew.

bi
Review №24

John the only John there did an exceptional job of showing his professional sales approach and getting me into the bike I desired, Justin in finance did an awesome job as I have dealt with him on previous bike purchases always the real deal! Carlos in parts pleasure to deal with and have been buying parts from him for over 10+ years always acknowledges your presence and makes you feel welcome! Finally Drew he needs a raise very friendly delivery guy and never seemed rushed even after hours we still talked for a minute in my garage! Believe me Im not the easiest guy to deal with, I appreciate the commitment of the above mentioned to getting it done.

Ry
Review №25

Just bought my first Harley, and my first new bike in general. I went in just wanting info, but Andres & Marcus really made me feel comfortable in such a new and somewhat overwhelming experience. Same with Justin, explaining thoroughly the process of everything in the paperwork side of things. Very good crew, including DREW who delivered my bike to my house when it was dark outside already. Ill be in again soon to say whats up to everyone!

Me
Review №26

I want to give Drew a big shout out and thank you for bringing my husbands bike home safely. He even took the time to show my how to start and shut off the bike and where to plug in the battery tender. He was patient with me since I don’t know anything about motorcycles but understood I needed to care for the bike until my husband returns from deployment. Bless Drew and his family. Thank you HD for outstanding customer service!

Na
Review №27

Absolutely love it here. The staff is amazing. The events that they have here are so much fun. The environment here is so welcoming come here enough they treat you like family. Thanks to TC and G for a great events and at Ray helping us find the right bike for us and the awesome service.

Au
Review №28

Kobe and Jose and Johnny were great, they really assisted with all of the technology on the Pan Am. Don even stopped by to say hi and Brent the sales manager was eating a banana. Justin F was an absolute blessing, he even stapled my folder together for me after my purchase. Carlos ordered a few parts for me and TC made sure to schedule my delivery. Smooth as ever, such a fun place to spend money in! Thank you guys! Everyone made this day amazing!

Ry
Review №29

By far, hands down the best purchasing experience that I have had. The sales team went above and beyond all expectations. I would 100% recommend this team to sell you your next Harley Davidson!

Jo
Review №30

I was having a minor issue with my Harley and needed it to be looked at. The dealer was friendly and they said they would drive down and pick it up on the tow truck. They sent Drew down to pick up my bike. This guy was great. He answered all of my questions and was very personable. He was super careful on my bike and knew exactly what to do to get it loaded safely. I hope if I ever need my bike to be picked up again that they send Drew…

Au
Review №31

Best dealership I have ever been to. I came in with no hope of walking out with a brand new Harley, and was just shopping around and thanks to Ray and Marcus I was able to walk out with a 2021 Harley softail. It was a great and easy experience. Thank you very much Ray and Marcus!

Ja
Review №32

I love motorcycles and I spend a lot of time in different dealerships. I have been stopping in at Desert Wind for years. I bought a Heritage Softail Classic there a couple of days ago. Michael was my salesmen. He did a great job! I have been looking for this particular style and color of bike for a long time. Michael has taken the time to keep in touch about events and inventory to help me find the bike of my dreams! Michael worked hard to get me though the process and make the deal happen. When it came to financing I worked with Justin and Kobe. I have to say without a doubt, this was the best experience I have ever had in any kind of dealership anywhere! These guys are great! They took wonderful care of me! I highly recommend them! If you are looking for a Harley, head on down to Desert Wind. Michael, Kobe and Justin will help your dreams come true! Thanks again guys! Your customer for life!

Ma
Review №33

The only reason this dealership got one star is because they don’t have a lower one. Total bait and switch operation. Looked into their ( pay retail deal, and got a quote from them. Told them that it was way below NADA and Kelley BB. Sand I wasn’t interested. Salesman called and said the quote was computer generated and set up an appointment for an “ appraisal “. That “ appraisal “ consisted of taking a picture of the VIN number and asking the mileage. Came back with the most insulting offer. Wholesale at best. The bike in question is in immaculate shape, dealer maintained, 2 years left on extended warranty, and they offered less than computer generated quote. Waste of my time and gas and will never deal with or recommend them again. Total low class dealership.

Ca
Review №34

I purchased my first Harley and it’s used. Before I purchased it I was needing some guidance and some questions answered. I called 2 Harley dealerships and they made me feel I was wasting their time, I then called the service department at Desert Wind and spoke to Mike. He was great! He was very patient and answered all my questions and told me what to expect. I highly recommend them!

Am
Review №35

I was visiting Mesa, Arizona from North Carolina and had to make sure I got a Harley Davidson t-shirt....it’s tradition. I’ve recently realized I NEED A BIKE! We were greeted with friendly faces from every single employee in the store but Ray was amazing! I have little knowledge on bikes or riding them and in just 20 minutes he helped me narrow it down to exactly what I needed in one and had me feeling confident for when I’m ready to purchase. Thank you so much! I might just have to make a special trip back to Arizona to get my Harley and drive it back home to NC

Wa
Review №36

I absolutely love this place. The riders course was great. The instructors and staff were very helpful and friendly.

da
Review №37

Total bait and switch. Said they had a summer event with 0% down and o% apr. I went in and wanted to look at new bikes and really liked a couple they had on the floor but was told that I didn’t want those ones and that they rode funny and my best option was a new bike. So I settled with that and low and behold they need a down payment. Totally unhappy and if when I do get paid and have my down payment I’ll be going to either local shops or superstition Harley. I will not be going there again. Curtis was cool. That’s about it.

Mi
Review №38

I had one of my best buying experiences at desert wind Harley-Davidson in Mesa. They made it simple everybody was well informed. They made me feel very welcome it was one of my best buying experiences in my 62 years.

Ri
Review №39

My bad for not watching the liars at the table, never again. Ill never buy another motorcycle from them. Absolutely liars, smoke and mirrors. They charged my 1k to pick up my trade and deliver my bike when I told them I would bring it but no, that wasnt disclosed. Watch your backs because they will stick it to you. Once again my bad but never again and Ill be a beacon against it.

Bo
Review №40

WOW!! This place is incredible and Ray R. provided outstanding customer service. I was visiting the area for the first time so I stopped in just to pick up a shirt and chip, Ray greeted me in the parking lot and recognized I had not been there before. He explained how they do business and walked me around the dealership. I am from the PNW and we dont have anything like this dealership. I couldnt believe that Ray took the time to walk me around knowing I was there for a shirt and chip. One thing he informed of, if I purchased a bike from them, they would ship it to my house and pick up my trade for free. Again I live 1,500 miles away, I will defiantly be purchasing my next bike from Ray! Thank you for a wonderful HD dealership experience. Harley Davidson should take notes from Desert Wind as the standard of service throughout the HD brand.

Ja
Review №41

Ray helped me purchase my first Harley motorcycle and made it the easiest experience ever. I am so excited to be riding on a badass motorcycle now and definitely will come back in the future to trade in for another. Thanks Ray, you’re the man!!

Er
Review №42

Thanks to Drew for a smooth delivery. Great customer service.

Pi
Review №43

This place is awesome. 5 out 5. The people are always welcoming, friendly, and have great energy. Shout out to TC and G.

AZ
Review №44

Everyone is super friendly and helpful!

Ne
Review №45

We recently purchased a new bike and Michael and Marcus were amazing. Walking us through the whole process, from trading in our old bike to financing the new one, the entire situation was completely painless. I would recommend Michael and Marcus at Desert Wind Harley to anyone looking for a motorcycle.

Da
Review №46

Even though i did not buy the bike(yet), fit specialist Michael Griffin treated me with respect and made me want to come back. We demoed two bikes and had a Hoot.

Sh
Review №47

I was in the riding academy here. The instructors are awesome. They are beyond patient with everyone and still find a way to make it safe and fun! I went in never riding a day in my life (except on the back) and I came out with my motorcycle license endorsement. They are fair with the grading and wont just pass anyone just because... I highly recommend them to anyone contemplating getting their motorcycle license. Special shout-out to my coaches, Andy and Albert!! You guys are awesome and I appreciate everything you both did for us all!?The staff inside the dealership and the store was more than helpful and friendly! Thanks for all my great merchandise and Ill be back soon for my bike!!

Mi
Review №48

We wanted to do a shout out to Drew who just delivered Knightmans new trike. He was awesome. Thank you so much

Mi
Review №49

Desert Wind HD is in my opinion, the best place on earth, next to Disneyland. But seriously though, they have an amazing crew and exciting environment to visit. Beautiful motorclothes store, great sales team, helpful parts staff and amazing service dept. You cant go wrong spending a moment to get to know Desert Wind HD.

Bi
Review №50

Nice dealership with knowledgeable staff. They have a great selection of New & used rides. They also have a riders safety course which I suggest any new rider take.

Ji
Review №51

I appreciate Carlos in the parts dept. Helped me to reset my turn signals after I purchased Arlen Ness Starfire signal lights.

Gr
Review №52

Carlos in parts was awesome! When I called he had me do some more diagnostics and was able to figure out the issue. When I arrived at Desert Wind Harley, Carlos had all my parts ready and waiting. He also answered service related questions. I know who I will be asking for from now on. Thanks Carlos!

To
Review №53

I bought my first new Harley(iron 883). Kenny is an awesome dude. He helped get me a great deal on an awesome bike. When It comes time to trade in I will definitely be going back. Thank you to everyone at desert wind

Bi
Review №54

Wow. Lot of nice machines in here. Sales people were great. Thanks

ch
Review №55

Staff is always friendly and helpful. Rented a bike, it was a good value and a great ride. Plenty of selection and competitive pricing.

Ed
Review №56

Drew was very pleasant while picking up my 2016 Heritage. He was cautious in handling my bike and, very informative.Thank you Drew as well as the Desert Wind service department.

Ol
Review №57

I just had my Night Train Delivered by Drew and Travis. Great job both very friendly, very professional. great guys

Ji
Review №58

Drew did a great job picking up my bike for repair.Total professional! We made small talk and he was very knowledgeable and friendly.Thanks Desert Wind!

An
Review №59

If I could give 10 starts I would. From top to bottom, sales associate to desk manager, I could not be happier with how I was treated AND the deal I got on my Iron. They took in my KTM Duke which I was flipped completely upside down on and turned it into my dream bike. I truly felt like the staff was working FOR me and not looking to just make their cut on the sale. Honorable mention to Michael, Ray and Marcus. Ill never buy or service a bike anywhere else!!! Sending business your way!

Th
Review №60

Drew delivered my bike in a timely manner. My Harley made it here safe and sound to include being clean. Drew was pleasant! Thank you Drew.

Mi
Review №61

Great service! Ernie picked up my 2020 Street Glide that was blowing oil. Bryce coordinated the service and kept me informed. Jeff replaced the head gasket which had been sucked into the cylinder! Drew brought my baby back, safe and sound! VIP service is a thing a Desert Wind Harley.

Mi
Review №62

Michael Griffin, Marcus white, Sebastian and the BM Justin helped me see it was time for an update on my bike. Plus the tires for life is an amazing factor. Best dealership ive been in.

Da
Review №63

Awesome place. Everyone was super nice and helpful. Thank you so much for all you did to help my sister today. One of top best Harley Davidson shops in my book. God Bless All of you for being there for Rhino 🦏 and my sister!¡

Mi
Review №64

My parents bought one of there Harleys here in 06 when it was Chesters. Just got to the point where I wanted a brand new vehicle. Joe the Sales Representative was very knowledgeable about pricing and accessories for all the models I was interested in. He was helpful the whole time and made sure I was happy with everything before I went to go sign papers.

Gi
Review №65

I went in to buy a couple t-shirts cuz Im visiting from SC and they wouldnt let me without me giving my name, address and email.. sorry you lost a perfectly good sale but requiring personal info to buy merch is ridiculous.

Ca
Review №66

Friendly staff. love Andreanne and Kathy in motorclothes who are very helpful!

Ja
Review №67

Want to give a HUGE shout out to Kathy S in Motorclothes. My dad was down at Desert Wind Harley-Davidson from the Seattle area and regretted NOT purchasing a shirt. She was kind enough to talk me through the different designs on the shirts and shipping them up to me so I could surprise him.She definitely went above and beyond in my opinion to help me and I am very grateful for her!

Ry
Review №68

Came to Desert Wind Harley after a bad experience with a sales manager at Chandler. As soon as I got there I was greeted by Will Picker. He was great to work with. From the start he was super helpful, patient, and just cared about one thing.... Getting me on my beautiful bike! He was super easy to work with and answered all of my questions. His team was rocked. Got me a smoking deal on a 2021 Road Glide Special! If you are shopping for a Harley see my guy Will! He will take care of you. He even called me the next week to just see how everything was. Service was excellent!

Ma
Review №69

I had Michael help me out today & he answered/helped me with all my questions. He even gave me a tour of the place which was very cool! Everyone I came in contact with was very friendly….very well ran business. Thanks for your Micheal! I’ll definitely be back!

Yv
Review №70

Just had stage two done on my bike. Adam, Matt and guys in service gave my bike the performance and sound I was looking for. Carlos in parts was most helpful in getting the parts needed for the job. Thank you to all of these guys who had a hand in upgrading my motorcycle.Pepper

Ev
Review №71

Kathy does a great job in helping us find what we need in Motor-clothes.

an
Review №72

My wife and I went in to just look at a bike. We were greeted by Ray. From the minute we started talking to him he felt like a brother to me. Then he introduced us to Marcus.. Both of them were amazing. Then we meet Joe and that guy is great as well.. Joe thank you for your service in blue.Ande and Karla

Je
Review №73

Traded in my 2014 Fatboy Lo for a 2021 Electra Glide Standard. Kenny was awesome. Made the time there quick and enjoyable. Even as the night got late Kenny helped me get everything I needed to get me feeling relaxed and comfortable and on my way with my new ride.

un
Review №74

The first write up wasnt positive at all not even deserving 1 star. I bought a Indian scout from dealership. I was charged for service that wasnt done and informed after purchase. After reaching back out to the sales manager explaining the unsafe condition that was created and being extremely displeased paying for what i did not get, management stepped up and fully reimbursed the disputed charge. No company is perfect as mistakes happen even with the best, how a company acknowledges a mistake and fixes it is equally important for good service.

Ro
Review №75

I had a great experience. I am new to riding and wanted to do the Jump start program. My instructor is very knowledgeable and was very patient with me and my son. Was quite impressed with the sales staff. Will go back when Im ready to buy a motorcycle.

da
Review №76

Ray Rascon was very knowledgeable and helpful. He helped me through the process of buying my first bike. I also appreciate drew delivering my bike to me

Br
Review №77

Just called to get a price on a pre-owned bike. Marcus, the salesman I spoke to, answered by asking me another question: How far away do you live? I answered, and he asked me if I could come in. I said probably tomorrow and once again asked once again for the price. He refused and said that theyre the number one Harley dealership in the state and that they wouldnt get the price wrong, but that I need to be there to talk numbers. Ive got no use for disingenuous sales tactics like that. Ill take my business elsewhere.

ke
Review №78

This place is ASOME! The service department is first rate! I was from out of town and they really went out of their way to get my bike towed and up and running the same day! A big thanks to Drew for taking such great care in towing my bike! Desert Wind is a must stop if your in Phoenix. Their store has a great selection and their people are great!

ji
Review №79

I usually give these guys good marks but in this situation I could not due to the fact that I scheduled a appointment two weeks in advance to have tires put on. I was assured that the tires were in stock when I made the appointment. When I arrived at 9 am on the schedule day I was told by Kevin who was assisting me that day that they did not have the tires, who by the way was not the person I spoke with on the phone when I made the appointment. I did appreciate Kevin for putting in the effort to locate my tires and personally going to another dealer to pick up the back tire but I still ended up spending 5 hours at the dealer waiting for tires to be put on. Very disappointing.

je
Review №80

Gabriel was able to get me on the exact bike wanted and made the experience worth it. Would recommend him for your next new or used Harley. Super cool store.

Be
Review №81

Ray Rascon was so humble, went to the chicano pride ride and my dad beat us there and he welcomed him and us once we rode in with open arms like we knew him for years. Thank you Ray for the hospitality

Er
Review №82

I checked into this dealership to test ride an iron 883 and everything went well until I got to the purchasing experience.I was happy at first when they offered the free tires for life, as that seemed like a great deal. We agreed on price and everything was going well but here is where I was mislead. First the free tires are ONLY if you perform every service through them. The first service quoted around $600 and $400 there after. They told me if I did any of the services myself it would void the warranty. Not true under the Magnuson Moss Warranty Act!I wish I took my business to Harley Davidson of Scottsdale as they were much closer to my location, and offered a better otd price.I was attempting to get back into riding after a previous motorcycle accident, but it turned out to be quite uncomfortable.The customer service is horrible! I informed them of my riding struggles and asked if theyd offer a price to buy the bike back. The first call made it into the dealership, then after that I wasnt able to get past the receptionist, every time I was told they will call back later with a price. None of the phone calls were returned.I later traded the motorcycle into a chevy dealer, due to the employee pricing and extra incentives for the trade.

Hu
Review №83

Great people here at desert wind highly recommend this dealership they have a huge selections of bikes

Ca
Review №84

Best dealership in valley always ready to take care of you and make you feel welcome, love you guys

Th
Review №85

Very large dealership, all kinds of room. They have a training area for motorcycles. Thats mine on the right.....

Em
Review №86

Logan and Jonny made my day...it was an easy decision to buy from desert wind because of they way they made me feel valued.I really appreciate Drew dropping of my new 883 Sportster at my front door so I didnt have to leave my vehicle there! Thank you so much Drew!

Kr
Review №87

Bryan is totally AEWSOME!! I cant say enough good things about this guy. Hes there when you have questions and was never pushy. He believes in no pressure sales because, buying a bike is a luxury, not a necessity. So come on down and make him salesmen of the month by purchasing your next Harley Davidson! Tell him I sent you. -Side note my 1st ever brand new sporty. Last 6 Ive owned have always been used. (EXCITED!!!)

Se
Review №88

Called to ask if a specific model/stock# was available and the price. They confirmed it was there, but gave me a range of price. No biggie, I want to see and test drive the bike anyhow. They lied. Bike was not there. Horrible experience.

Ja
Review №89

Awe let me tell you these guys are great. Johnny is a great guy and helpful. The GM is so friendly. All staff is friendly and not the harassing type. They will help of you need it but let you browse without someone over your shoulder. Great place

Er
Review №90

Excellent atmosphere and Johnny and Curtis will take good care of your needs.

Ca
Review №91

Beautiful store. Very friendly employees. Definitely will return for more shopping, next trip to AZ from Montana

Jo
Review №92

Worst experience I have ever had with any type of dealership. One star is too high, but that is as low as I can go. I found 3 bikes that I was interested in on their website. I called and was told that they were indeed available. I tried to make a deal over the phone because I live 3 hours away and wanted to make sure that it would still be there when I got there. I explained to the internet sales manager that I wanted to make sure that I didnt drive down for nothing. He assured me that if I came down the next day, that they would make it worth my time. I loaded my trade in in my truck and drove down the next morning. Upon my arrival, I was greeted by a salesman. I told him what I was there for and he told me that that bike had not been there for days. It was a classic bait and switch. They knew they didnt have the bike when I called and told me they did so that I would drive down and they could try to sell me a different bike. I dont enjoy being catfished.

To
Review №93

I came in today to meet with Logan to check out bikes. He helped me along side with Jose and Captain America to educate me since I am fairly new to the motorcycle industry. They were knowledgeable and answered all the questions I could throw at them. Definitely was a good experience during my visit.Back in June of 2019 I attended a license endorsement academy at this location. Andy, and Albert were my instructors during the course and they were amazing. The ensured that everyone was fairly attended to so nobody fell behind. They coached each individual to improve each riders skill level and always had a positive attitude and created a fun learning environment.Thank you Desert Wind for always making each time I come a great experience with your friendly staff!

Ge
Review №94

They really are #1 offered my alot great deals for my first bike. They even delivered it for free to my door. Delivery guy Drewwas awesome too.

La
Review №95

Drew just picked up my bike super awesome and helpful thank you

Mi
Review №96

The dealership was clean and welcoming with a large selection of new and used bikes. Andres was an amazing help in picking out the exact bike I wanted and was extremely friendly the entire time through despite me showing up so late. Drew was also very helpful delivering my new bike and picking up my trade in so late at night.

Ma
Review №97

Ray and Marcus are a great team!! I would recommend them to anyone. Very patient with us!!

Ze
Review №98

Super nice dudes. Cool awning covered bike parking area. Helped in the heat to keep everything cool.

Al
Review №99

Great Customer Service from Drew who came to pick up my husband’s bike for repairs. He took great care of the bike and was extremely courteous and professional.

Tr
Review №100

Salesmen couldnt even let me get through the door, I understand thats what they do, but sometimes people just want a simple hey welcome to HD, let me know if I can help you at all (looking for 2nd bike to cruise long trips) I wanted to walk myself around and spend my own time looking at what I wanted... I got leashed around and told what I should look at. The 2 stars shares alongside my previous visit, not sure Ill give them a 3rd chance. Plenty of other places to buy. Thanks but no thanks...

Information
100 Photos
100 Comments
4.6 Rating
  • Address:922 S Country Club Dr, Mesa, AZ 85210, United States
  • Site:https://desertwindharley.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB
  • Phone:+1 480-894-0404
Categories
  • Harley-Davidson dealer
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
  • Used motorcycle dealer
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:9AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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