Terrible customer service. Takes forever to get someone on phone and to get responses to emails.Where is management that allows this????After several back and forth on a CZC A01 LD Rail, they finally provided a quote, I informed them that I wanted to order the gun, but they had missed a couple of minor things, I was told that someone would be calling me to process the order and full payment.Five days later and no one has called. They must be real busy with lots of business, or they just dont care!If they act like this prior to taking my $3500 for a pistol, how will they act if I have any issues with the gun?

These guys are the real deal, their prices are a little more expensive but they do super solid work. People complain that theyre rude, perhaps, I think theyre just only interested in business. They dont have a huge CZ lineup but they do have a solid selection of high end custom tuned guns, as well as some cheaper p10cs and whatnot. They do milling, and they are also a Dan Wesson dealer. A legit shop worth checking out

If you own a CZ firearm this is the place to have it worked on. I had upgrades done to my P-01 and the work was flawless. excellent people to deal with as well, thanks guys.

Stuart is great to deal with, Great work on my TSO slide cut

Impossible to reach over the phone BUT if you email Stuart directly hes very responsive. Ive ordered many parts from them and run a CZC milled Shadow 2 in Carry Optics. They did a fantastic job on the milled slide and shipping is always very quick on the parts. Plus the RDS red dot mounting system is very cool and flexible vs other custom milled solutions. Parts prices close to or less than most other online retailers that carry similar parts (e.g. Steeger pro shop).The CZC follower and spring combo for CZ75 mags (with TTI +4 mag extensions) has ran 23 rounds flawlessly during comps even while dirty in my Shadow 2. And it costs less than grams. Just a great product.These guys are hyper-focused on CZ and the IPSC/USPSA community so kudos to them for that but they could probably use a little more focus on CS. Still one of my favorite shops for all things CZ.

Best place to go, if you know the best guns, these guys know guns .I wish all gun stores can do this type of work. Keep up the good guys. Thx Anthony

A bless if you live in Phoenix and love CZ.First time going to the range i was amazed by the 75 BULL SHADOW by CZ Custom.But when shopping around for my 1st pistol i was taught a lot by the staff at the shop about pistol functions and mechanism and things to consider when choose what is right for you.Since then has multiple trips to the shop, from purchasing stock (SP01 SHADOW) to bunch of upgrade parts.Terrell has been extremely helpful and we had a lot of great conversations about different customs and what might be the ideal next upgrade.I am a true CZ / CZ custom fan now.You can tell the people at the shop got their minds around the custom job and working on their firearms and their passion. Just keep in mind they are extremely busy and almost always backed up, so be patient.If you love CZ and have not stopped by the shop, then you are definitely missing out.

Experts in their field, masters of all things CZ. If you need work done or are looking for a custom CZ, this is the place. Customer service is top notch and they stand behind their products 100%!

Very nice pistols, I absolutely love mine. However, customer service is terrible. Im not sure theyre even still in business. Everything is out of stock and no one has answered the phone in over a week.Between the two I prefer CGW, much better attitude and service.

Absolutely awesome service coordinated by Stuart for me. Proof of solid customer commitment.

Great customer service. Very helpful. The shop is in an industrial area, so it’s a little weird driving to it. But very satisfied with our experience. Purchased a brand new P10-C.

Had quality service from Stuart! Left home with a T-Shirt and a firearm. Shop has superior quality and great custom guns and work! Highly recommend and I will definitely come back! 🙂

I love the work these guys do and I would use them again. However, they damaged my original grips and never provided a replacement after asking several times. Additionally, I asked them to change out the safety selector and never did.

Purchased a P10c from this shop as they were the only ones in town who had one and these guys clearly dont care much about their customers and rely on being the only game in town for CZ.Example one: When I purchased I asked about adding some of their own after market sights. I asked if theyd install and they said they would but it may be several days before they could get around to it. Several days to install simple handgun sights.....Example two: Found out they were selling an aftermarket trigger for the P10 and after seeing they were sold out, called to see when they were expecting a restock. I spoke to the same guy who sold me my gun (thick New York accent) and he said they were sold out. I asked when they were expecting more in and he said he wasnt sure with a very indifferent tone. I asked if it would be a couple weeks vs couple months and he said yeah maybe one of those.The dude is just a dick.I dont know if they are so busy they dont have to care but I will gladly send my CZ guns out of state for service rather than ever deal with someone who cares so little about earning/retaining my business.

I have purchased several custom items and had some custom work done on my Shadow 2. Robert and Stuart are both great to deal with, very helpful. Love my CZ pistol, I highly recommend CZ Custom shop, Thanks.

The quality of the work is simply fantastic, milled by Accu Shadow slide for a new Trijicon SRO optic, perfectly done. If only you could get someone to answer emails, or phone messages as well, the system would be perfect. Either way thanks for a fantastic job on my Accu Shadow

Quality is top notch. These guys are always busy, but its well worth the wait to have it done right. They do great work on 1911s and Hi Powers, too.

I have the good fortune to reside in this wonderful city of Mesa, AZ. Also in which Ghost Products CZ custom Shop is located. This is where I will enlist their talents in helping me customize my new CZ75 D COMPACT PCR 9MM. Ive included a before picture of my current pistol. However they will get my NIB untouched of the same model to transform.

I have been dealing with the CZ Custom Shop for about 2 years now. My first interaction was with Robert. Robert and I hit it off right away away since we both come from Brooklyn. He was very patient and answered all my questions as I made my purchase of my CZ SP01 Accu Shadow. I also got to know Stuart who I have also found very helpful and informative. This season I had some rear sight issues and dealt with Tyrell. He handled my issue with 100% customer satisfaction. Every time I go into the shop I feel like a valued customer and will continue to deal with them.

Best gun shop in the US for your CZ. If you run a CZ, you shouldn’t even consider going anywhere else.

Wont answer the phone or email. Not sure they are even in business any more. CZ should not let them use their name. Very poor.

Eric Zinn at the CZ Custom Shop in Mesa AZ is one of the most reliable, perfectionist, and reasonable smith in my area. I have had 6 pistols worked on by Eric and all exceeded my expectations. I have referred many of my friends in my gun club to Eric for work and all were satisfied and said they would return for other work. 1911/2011s am of course CZs are his specialty.

Great Customer service and phenomenal quality. These guys are experts at what they do.

Staff (well guy from NY anyway) was a total jerk on the phone when I asked about my order. After they had my CZ for a month and had still not did the $351 trigger job, when they said 3 weeks. I said look I live 4 miles away can I have a place holder so I can at least shoot it this weekend. Long story short...horrible experience. I will get it done somewhere else and when I buy a scorpion evo 3 and a shadow that will be somewhere else also. Very disappointing for a business not to be squared away.

The webstore, gunsmithing and products on offer are very strong!The brick and mortar isnt worth a visit unless youre picking something up - it has a garage FFL vibe, doesnt match the CZ branding.

Just ordered my CZ97BD Accu Comp Tac from Rob at CZ Custom, he was extremely helpful and being the owner of a CZ75SP01 shadow I know there work is impeccable.

Very knowledgeable staff who were happy to walk me through the gun selection even though they knew I wasnt buying. When Im in the market for a CZ Ill be back.

Local CZ Firearms speciality shop. Friendly staff and affordable prices on the polymer CZ pistols.

No call back or email response after 15 days. Cant make contact for warranty on a $1000+ pistol. The worst firearm CS Ive seen in 30 years. Completely unacceptable, and CZ USA couldnt care less.

Things are looking better, good customer service

Advertises products that dont have and cant get, eg, cz 453

Great work and friendly staff.

Awesome service for an excellent product

The very best

Great costumer service!!!

Great place