I recently purchased an Amazon fire stick that was jailbroken from this business. I absolutely love my fire stick, cuz I was able to watch the Pay-Per-View fight and Im looking forward to watching all the football games and new movies that are coming out soon. They definitely stand behind their product because I was told of anything goes wrong to just bring it back or call them over the phone to troubleshoot. Lucas help me and he was very hospitable and accommodating. I would definitely do business with these guys if the chance arose again in the future

I am happy that I found this place. The service was friendly, professional, and they went above and beyond to answer my questions and provided live demonstration. I’m sending many referrals they’re way!

Get customer service. They know how to fix and take care of all your needs. Worth the drive.

Been coming here for years, best customer service I ever experienced. Check out their ads on Craigslist electronics.

Didn’t actually come inside the store. A friend of mine picked up one of the 4k sticks for me and I’m really impressed with how well it operates. Top notch quality.

These guys are awesome. sent some friends there way too and very pleased

Ive been here around 5 times too update my fire stick or to re program a new one and they nothing but the best!

Very helpful. Good price on the product purchased. Easy to find.

JOHN has been available anytime i have asked for help. My kids erase programs and critical Technology Services puts them back on. Better programs and movies every time. He has saved me a lot of time and money. My kids and I have movie night once a week. Thank you for being consistent. No down time!!

Great company small and very personal. They are very tech savvy and very helpful. They stand behind thr product 100%

They are awesome very friendly and know what theyre doing best investment if you love to watch movies:)

They were very nice and also waiting for me when I was running late when they close at 6pm. I will definitely go back!

I was in here last week to get a Fire Stick. They were super helpful and answered all my questions. Im not the greatest customer, but they were really patient with me. I love the device that I got and would highly recommend these guys to anyone.

This place was very helpful we went there for a fire stick and the gentleman gave us a quick how to do on the TV. Just a heads up two people in the store at a time and you have to have your mask and be safe the place was clean and the guy was super helpful and very nice.

This is my 2nd time doing business with this company..My 1st time was 2 yrs ago. I was very pleasedwith the service back then & received great service today. Lucas was outstanding. Go see these guys.Thanks

Critical Technology Services has helped me out so many times. Great products and service. Theyre my go-to and happily refer people to them on the regular. Keep up the great work!!

Great service very professional

The Firestick works amazing. I got one for each TV, and my whole family enjoy it. I refer this to everyone I know. I highly recommend getting one! Im very happy with my purchase!

They have mad skills there. I would highly recommend for firesticks.

The Firestick works well. I found what I wanted, but there is so much more to on it. I am very happy, so glad my friends told me about this place. Ill be sure to spread the word around.

AWESOME SERVICE AND PRODUCT CARLOS ANSWERED ALL MY QUESTIONS. NOT PUSHY AT ALL. For 59 BUCKS THIS FIRESTICK IS A STEAL GUYS. I COULDNT GET IT TO ACCEPT MY IP ADDRESS, SO OWNER JOHN CAME OUT TO MY HOUSE AND FIXED IT FOR FREE. HOW MANY COMPANIES WOULD COME OUT TO YOUR HOUSE FOR FREE FOR A 59 DOLLAR SALE. I WOULD FOR SURE DO A LOT MORE BUSINESS WITH THESE GUYS BECAUSE THEY REALLY HAVE A GREAT PRODUCT AND FANTASTIC SERVICE

Always take care of my Firestick

Very informative, helpful staff.

These people have always stood behind their product! They have taken care of anything we have ever bought there. I take my computer there when it isnt working fast or properly, they actually made it faster than it was when I first purchase the laptop! They always go out of their way! It you need assistance with something technical, they always fix it and explain it to you in a way you can understand, and they dont talk down to you! This is your computer shop! Fix, repair, or replace you have come to the right place!!!!!!!!!!!!!!!

I got the Fire Stick from here. These guys are great and always answer any questions that I have. I also used them when my computer went on the fritz. They fixed it fast and were really reasonable with their prices.

Ive been going to critical technology services for IT help for a couple years. Everything from random issues with networking, to virus removal. Its always a great experience, with top notch customer service and reasonable pricing.

This guy will do what it takes to make the customer happy. I can’t wait for my new 4K firestick to arrive!!

I brought 2 of my fire sticks back here to be updated and didn’t realize that one of my fire sticks was not bought from CTS.. Now when I picked them up they kindly suggested that one of them was not purchased from them and I insisted they both were. They said no worries.. we updated both anyways with no charge..When we returned home my wife found in history on amazon that we bought from there. So I want to apologize to CTS for my ignorance and again thank you for satisfying your customer.. I honestly thought we had purchased both from you.. you guys provide a great product and excellent customer service.. I sincerely apologize again

John David at Critical Technologies Services wrote a custom database for my business in early 2016. I have 2400 customers and was having a very difficult time managing them . With the custom system I now have all my customers info at my finger tips. No more fumbling around when a customer calls. Great vision and execution all the way around. Thanks John.

I have been there several times.They are alwats able to fix what ever issue that I have.Tgey get the job done in a timely manner.They are also very curtious and understanding.

Awesome guys. Family own place think small yes but they REALLY know what there doing. I will refer everyone I know. Thanks for all your help today.

Two very cool Brothers working here help me with everything and I live an hour and a half away they went above and beyond to help critical technology Services thank you very much man

Good product. Good service.

Firestick works great! Friendly guy explained how to use it, and its been wonderful! I recommend this shop to everyone to save some bucks on cable.

I drove over 30 miles to buy 2 sticks. 1st your employer was over 15mins late for opening. Yelled at me, called me a liar and asked to leave. Waste of my time driving over 2 hours and gas. People save you money buy chromecast and download the apps yourself. Youll save yourself 30 n have useful app that are useful. This place is a total RIP off

I bought my firestick from this place about 6 months ago and Ive had issues with it buffering since I bought it. I called back to speak with someone and the guy I spoke with didnt seem to care about my issue. He stated that my internet spped was probably too slow. Umm nooo, my sister and niece use it for gaming and streaming and the speed is more than enough. So it is my thinking that theyre just out to sell their product but once its out the door its no longer their problem. Buyer beware right...

Don’t waste your money on their fire stick! They won’t give your money back or acknowledge their product don’t work well.

Scammers. Gave me a fire TV Box, and when I used it I got warning from Court and FBI and my cable provider. I am under deep trouble by using the Software that these guys have given me. When I complained, they denied that they ever sold me the Fire TV box. Learn from my bad experience and save yourself time and hassle.

East to access some apps do not work but you have the a huge variety I like it👍🏼

Awesome customer service great company

Bought a Firestick stick its so amazing. Will be buying more!

Hello again, I would like to give it another chance, but with a different salesman, because this one was really rude and not friendly at all, when I asked for a demonstration, he said he had other things to do, seem like he didn’t have time for us.. Thanks

Wow, dealing with this store possibly was the worst experience I have ever had. For starters the real store is a hole in the wall, dark, dusty, dirty, uncomfortable place. I wish I would have read some of their reviews before I went there and bought their firestick, which was already outdated by the time I got it. I wish I could give them 0 stars or they would give me a refund, but live and learn I guess

John helped me clean my computer from a nasty virus. He saved the day! After he fixed this he also helped set up a back up system to prevent data loss. He drove all the way from Phoenix to Mesa. His next appointment after me was in Tempe. Happy he goes the extra mile!

Awesome service! Swapped out when there was a problem no hassle! Would recommend to others!

These people are very unprofessional. They claim to give you free movies and tv with their kodi stick. the issue is that this is illegal and very grey market. i got a copyright notice from my ISP after using their stick which is very over priced. stay away from this company, what they offer is illegal.

Great guy took the time to explain everything went WAY above and beyond and was super competitively priced I would go back in a heart beat

Great service! Helped me with some major PC issues. Thank you so much!

Visit there yesterday great place

Why doesnt it let me add ADD ONS to my firestick

Drove over a hour, and this place is a JOKE, the kid was RUDE wanted us to hurry are selfs.. Don’t waist your time here!!!!!😡 0 STARS😡

Top notch I like .

Amazing service !!

These guys are legit. I couldnt be more happy. The Firestick is the bomb!

I have used critical technology for my computer problems since they opened I Appreciate the help and support for my work i have hadhad and . Thanks for being there every time I needed you

Amazing service, best device ever!

Great service and product

Very awsome and friendly service

Best purchase ever!

Crooks and Jerks. Sold me a refurbished Fire Stick that does not work because it is defective. Would not refund my $ or exchange it. DO NOT GO HERE!!!!!!!!

Good customer service!