Cesar was very knowledgeable and was helpful in directing us to options thatt met our needs, as described by my wife and I. He gave us options that fit our budget. We were invited to lay down and find our comfort mattress choice. We take delivery in a few days. Good experience and fair price.

Mike was so helpful and answered all our questions. He is a professional and knows his stuff. He made the bed-buying experience so easy. This is a great place to shop when looking for a mattress. Huge selection!

Dale was very knowledgeable and professional.I am on a strict budget. I told him my needs and concerns and he kept me in my price range with quality product. I am excited to get the new mattress and hoping it fixes my lower back issues. I am a Marine and appreciate honesty and facts. Thanks Dale for all your help.

Cesar the store manager helped me and was fantastic. He took his time never made me feel like a burden even though I probably tried every bed they had in the store until I found the one I wanted. Never pressured me to buy anything. Very friendly and would recommend

We been coming to this store to purchase our beds for us and our kids. We really enjoy the staff as they are always friendly, knowledgeable, and patient. When we need a new bed for our growing boy, we definitely will be back to purchase a new bed.

Fantastic service and information from *Edgar* at the Apache Junction store in Arizona. He helped us choose the best mattress for us, was kind, knowledgeable and patient. I like the prices and selection at Mattress Firm, too.

We came in looking for a mattress, no rush as we have one, but it was damaged in our move and is now causing some issues due to that.We were engaged by Cesar and he took great care of us. He was very knowledgeable about the mattresses, answered all of our questions, and did not push us to make a sale.In the end we did decide to go ahead and purchase, and Cesar took great care of us. We received a more than fair deal and left very satisfied.Thank you Cesar for helping us today!

VERY SATISFIED WITH THE SERVICE THAT I RECEIVED. WOULD RECOMMEND MATTRESS FIRM FOR YOUR NEXT PURCHASE OF A NEW MATTRESS.

Knowledgeable, friendly and helpful. Did not feel pressured into purchasing. Was given choices and each explained very professionally so we understood.

Dale was very helpful and professional. He cared that I would get exactly what I wanted.

Buying a mattress can be a very confusing and stressful process. So glad we ended up with Mattress Firm to help make the process easier. Also the delivery guys were excellent.

Shopping at Mattress Firm in Mesa was a wonderful experience. We dreaded the process, but Dale was fantastic. He asked all the right questions to determine the mattress that was perfect for us. He was extremely knowledgeable, helpful, and professional. I would highly recommend Dale and the Signal Butte Mattress Firm location.

Cesar was awesome! Super attentive to all of our questions! Very personable. This was one of the best experiences Ive ever had trying to purchase a new bed!

Walked in & purchased a mattress in less than 15 minutes. Brooks Bingham was top notch! Inventory was high quality & available…we had been looking for a mattress for a week. Every where else was going to take 3-5 weeks to deliver. Thanks Mattress Firm

Manager di s great job of explaining the differences between mattresses and help us as much as possible when we mentioned cost was a factor in buying a new mattress.

Salesman was knowledgeable, friendly and patient while I decided which mattress I wanted. I told him what I was looking for and my budget, and he searched until he found the perfect mattress for me. It is to be delivered this week, so I am hoping delivery will be just as painless and the buying process!

Great service. I had a nice experience buying my mattress. My saleswoman was kind and knowledgeable.

Wife and I went in was greeted by Cesar, very helpful. Showed us many options without high pressure sales approach. He was very knowledgeable and we bought a mattress box springs and mattress cover. Would definitely recommend this location as Cesar made our shopping experience a pleasure.

So far so good! There was a lot to choose from. Edgar was very helpful! Scheduled for delivery next week… so can’t comment on the bed yet 👍😉

We purchased a mattress this past weekend. Upon delivery today, the driver asked me to even look at it before drop of as they were surprised when they loaded it that it was dirty! We spent a decent amount and expected a clean and sanitized mattress. The plastic was ripped everywhere, and there was a stain on the middle of the mattress and the edges looked like they had been dragged through dirt. After calling the location we purchased it from, our only choices were to get a refund or to wait for another one to be made available! Are you kidding me?!?! We were told the mattress would be clean and sanitized. We didn’t pay for a mattress that was dirty and looked like it had been rolled in the dirt. Just a complete lack of customer care!

Professional and great customer service.. Dale was very helpful and recommended the best options that suits my budget..

I want to recognize our sales representative Ceasar Ortiz. He went above and beyond any anyone else would have to make sure we were taken care of and satisfied. Mattress Firm was has always been good to us but Ceasar went above anyone else to compensate us for a delivery problem we had. He is an excellent representative for Mattress Firm and I think his supervisors should recognize him and realize what an asset he is to their company. He will surely keep us coming back.

Great customer service with very knowledgeable staff. Was at a loss of where to start in searching for a great mattress and Dale made the search very easy and answered all our questions. Definitely recommend to anyone looking for a new comfortable bed.

Dale was very attentive and personable! He helped us through every phase and answered all of our questions and concerns about the variety of mattresses. I highly recommend you seek out Dale should you need a new mattress 😁

The delivery driver did not ask if I needed help putting the mattress on the bed. They also hit and knocked over and damaged my garbage can. Didn’t bother to pick it up and let trash fly around the entire street.

The staff was very helpful in helping us make the best choice for our new bed. Im looking forward to getting the bed.

I highly recommend this location. I really appreciate the great customer service I received from DALE today. I felt he genuinely cared about my situation, and helped me find a solution. I haven’t picked up the mattress yet, but I’m confident it’s going to be a great experience also!

Salesmen we’re very helpful and knowledgeable on the mattress and didn’t push us to buy

The gentleman who took care of us was very knowledgeable and helpful in helping us understand all the differences in the product. He didnt try to push anything on us. I will definitely shop there again.

Cesar was a huge help! We walked in not too sure of what we wanted to get but he helped walk us through each option & we definitely left satisfied! I wasn’t too confident in even leaving with a mattress that would fit our budget but thanks to Cesar we did!

Our salesman, Dale, spent an immense amount of time and patience answering all our questions. He was extremely knowledgeable which allowed us to make an informed decision on our purchase.

Due to covid delivery problems, we got a different great deal with the option of trading when the originally ordered ones come in.

Sales staff was very friendly and knew their product. Answered all questions thoroughly. No pressure! Competitive pricing.

Not much to say. Great mattress, great price, great service.

Dale was extremely informative and helpful. Overall great experience!

Cesar Ortiz was very Thorough on explaining the items they had for sale very professional and took his time with us I’m very happy we went there and dealt with Mr. Ortiz great customer service I’m very satisfied customer and can’t wait for my bed to arrive thank you Cesar

This is my 3rd purchase from Mattress Firm and as always I was treated very well. Dale my sales professional was knowledgeable and very easy to work with. The only downside (with no fault by Dale or Mattress Firm) is the mattress I wanted is on back order. I’m looking forward to receiving it and I expect the delivery process to be as professional and great as I have previously experienced.

Jesse was extremely energetic, friendly, and helpful. He found us the mattress we loved at a deal that made sense for us. Would definitely refer this store and Jesse to others in the future.

My wife and I went to Mattress Firm off Signal Butte in mesa to check out Purple mattress. We were promptly greeted by Nicholas in a very friendly and welcoming manner. Weve heard a lot about Purple but wanted to see one in person before making a purchase. Nicholas was very patient and answered all of our questions and showed us different Mattresses to make sure we would be happy. We ended up purchasing the mattress. I would highly recommend this store and ask for Nicholas!

The salesman made my mattress exchange easy. Thank you

Very helpful and very pleasant people definitely have my business in the future.

My sales rep was extremely helpful and enthusiastic. Kathy Baggot was able to get my husband and I a great deal on a new king size bed. Cannot wait for it to be delivered! Would highly recommend!

Super friendly and helpful staff. They were welcoming and answered all our questions plus gave us great advice on mattresses.

The salesman, Dale, was very knowledgeable, patient and helpful. I felt like he understood our needs and found the right product for us.

Thank you Edgar for getting us a great deal on a bed and frame!

The service we received from Cesar was excellent. He answered all of our questions several times over (at our requests) and helped us get the right Matteress.Thank YouJohn & Kathy O

Geo he was my sales person and he was veryKnowledgeable and put a deal together for me.He has good follow up skill pls and man withYou ntigeirty. Thanks. Go see aGeorge at superstitionSprings mall

He was quick to go for what I needed in my price range. He even loaded up my truck and secured my mattresses down. He was on top of the job. I wish I could remember his name., thank you for a good experience

Nicholas was a tremendous help! Professional, kind, knowledgeable, and he went the extra mile to answer questions. He also provided info on comparable products and made it easy to make a smart decision. He genuinely listened and didnt try to sell something beyond what we needed. Definitely recommend taking to him if you need help buying your next mattress!

Cesar was great. I went in with a preapproval for a bed. He quickly got out the two beds I was debating, helped me with sheets and got every settled so quickly. Highly recommend going here. Cesar is the manager and is super understanding and to the point.

Great experience! Cesar and Cathy were great and really helped us to find the best mattress and frame for our needs at a very reasonable price. Highly recommended and will shop here again.

Excellent service from knowledgeable staff member. Knows his products and integrated in the information graphics expertly. Customer oriented. An exemplar for what Mattress Firm expects from its staff.

Dale was great 👍 its rare that we buy mattresses but I was pleased with the knowledge and great customer service . I will shop here again thank you

Manager was super nice and helpful, 5 stars if there were an extra salesman

Friendly staff who wasnt pushy abs very helpful working with our budget

Amazing shopping experience for a mattress. We tried almost every mattress in the store and we were not rushed at all. Nicholas LeClair was patient and helped us find what suited our sleeping styles while keeping our budget in mind.

Thank you Dave for a great experience at your store. In and out quick and were treated very well even though we were not shopping for a top of the line mattress.

I came to mattress firm because of their memorial day sale. Ive been needing a new mattress for awhile now and have been having quite the amount of backaches. When u arrived with my family, I was greeted by Nicholas who was so personable and friendly! Not only that, but he was so honest and open which is hard to find nowadays, and he was very knowledgeable about the beds in the store! I was scared to lock into a payment right now, because with everything going on, I am still trying to get back on my feet! I was actually contemplating on waiting... But Nicholas went above and beyond to help me find the best bed for me and also hooked me up with the best deals!!!he was so amazing and did his absolute best to make sure I was happy from the time I got there till the time I left!! I would definitely recommend this location to anyone looking for a bed!! The guys here willtake such good care of you just like they did for me!! Definite 10 stars for sure !

Sales staff were very helpful & courteous !

Very good staff who really know their products. Price was fair and inline with the competition. Thanks Mattress Firm

Our salesman Dale was absolutely five-star he explain everything very nicely to us

Highly recommend Mattress Firm to anyone looking to purchase a mattress! Christian was extremely helpful and went above and beyond! Both him and the store manager were knowledgeable and answered all of my questions. These guys are super professional, laid-back, and don’t have that “salesman” vibe at all. Very happy with my experience!

Cesar was very helpful ! That was really easy getting a box spring ordered

The manager Cesar was so helpful!! He took the time to find a mattress to fit my back since I do have back problems and he was just so nice about everything! Him and his staff were so nice. I’m very happy I came to this location and I bought a bed within 20mins of being there all thanks to Cesar!!! Definitely recommend coming here

How knowledgeable on beds and the overall benefits of one vs the other, no other store was as knowledgeable and the prices were the best compared to other stores.

Cesar is extremely helpful and knowledgeable. He helped me choose an amazing bed and was very attentive and answered all my questions. He paid attention to my price point and made the decision easy. I’m not a paid reviewer! Just an honest review :) it was a really good experience.

Absolutely phenomenal customer service by Dale and the woman he was working with on Sunday 1-10, very pleased to see they are following CDC guidelines. Dale made sure to show us all aspects of The zero gravity base.

Salesman was informative and helped me pick the best choice of mattress and base to fit the exact budget I had.

They were very helpful and fair

The Mgr. Was helpful!

Great experience! Helpful staff

Salesman very knowledgeable and patient as we discussed the options he did a great job

The salesman very very nice let you look around and when you needed help they were there for you it was a joyful experience

Wonderful experience!! The gentleman that helped us was very informational and helpful! We were able to pick it the perfect bed thanks to all his help! :)

The salesman, Dale, was very informative patient and found a mattress that fit my budget and my sleep needs with no pressure

Enjoyed Caesar. He was patient with me and gave me data I needed in order to make my choice. Thank you.

Had to get a box spring replaced, it was under warranty and they had even extended it due to the virus. The staff members were helpful and kind. We will continue to get our mattress needs met through them.

Great customer service. Came into look at a mattress I saw online not only did the associate suggest show me the mattress but he suggested a better one because of my build and actually helped with my back problems, also showed me a mattress the was within my budget. Great spot!

Enjoyed the experience at Mattress Firm today, the associate was very helpful and took the time to help us choose the correct mattress for our needs.

Knowledgeable staff. Friendly. Not pushy. Had a great experience there.

They have always been courteous and no pressure

Sales person was very helpful. He didnt try or encourage us to purchase more expensive frame/mattress etc.We are sure we will be well satisfied with our purchase

Cesar was very friendly. He was COVID conscious and gave me multiple good options to choose from. He also let me know how long the delivery of each option would take.

Great experience!! Andrew was amazing! He asked about our specific needs and wants then guided use to the specific products to match. We cant wait to receive our new bed!!

The salesman, Nicholas, was very knowledgeable about the product we specifically went in to try out, which was a Purple mattress. He helped us stay within our budget but also meet our needs. He was nice and we are excited to receive our mattress.

I went in looking for a new mattress for my mom and I. Nicholas was very helpful and careful to keep me within my budget. We were able to set up a quick delivery and removal time. I am looking forward to sleeping on my new matress tomorrow night.

Very knowledgeable staff took the time to assess my specific needs and guides expertly to just what I wanted.

Very good customer service,and quick delivery.Thanks

Salespeople were friendly, knowledgeable, and I was able to make my purchase swiftly. Happy!

Great experience! The store manager, Cesar, keeps it low-key. He listened to the problems I had with my old bed, educated me on different options based on my preferences, was mindful of my price point, and was knowledgeable about different companies and what kind of bed is needed for different sleepers. No pressure to buy anything which made it a really positive experience.

Christian and Cesso were very helpful and answered all our questions. Very friendly, knowledgeable service. If you need a great bed at an even better price go talk to them for all your needs! Thanks Mattress Firm!

This place was the best while we were looking for what we wanted!!! They helped so much to get everything we needed!! it was amazing!! We appreciate everything they did for us!! They helped get us an amazing deal and they were so kind and honest with us!! Thank you for everything Cesar!!!

Ive visted three different sites today but every site I went to was clean and above all the staff helped me every step of the way and went out of there way to make sure I got my things ASAP. Thank you guys so much for the help and pateniance.

The salesperson Joyce was very helpful and did her best to assist me. I was in a rush but she was able to help me choose a firm mattress.

Matress shopping is so stressful. Thankfully, Nick was extremely helpful. We walked in, he guided us where we needed to be. He was not pushy, he was aware of what the benefits and negatives were to each option we were looking at. He got us an affordable bed, that will suit both of our sleeping habits. And helped us get beds for our children. He has the best deal in town!

Very Knowledgeable. Great product.

Great customer servers. Cesar knows what he is doing and advised me with patience and excellence. I am a repeat customer and will be a customer for life.

Very easy to shop and select. Explained to the merchant what I was looking for and what my budget was. He guided me to a selection of mattresses in my price range, then some above and below. One by one I was able to test mattress with special covers in place for no contamination. (Covid-19) I chose my matress in under 15 minutes within my budget.

Customer Service is excellent and AWESOME! Including the mattress!

Cesar was very knowledgeable and informative. Great experience. We knew options available .