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Rapid Collision Center Auto Body Repair and Paint
9816 E Main St, Mesa, AZ 85207, United States
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Rapid Collision Center Auto Body Repair and Paint
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Gr
Review №1

I had my daughters car repaired here after someone hit her driver side doors in a parking lot. We worked with Jeff and he was great to work with, very courteous, professional, knowledgeable and the work was completed in the time frame he quoted. Quality work and the communication was spot on throughout the process. Highly recommend this company!!

Bo
Review №2

Brought in our 2013 Nissan Pathfinder for damage repair on the passenger side door.Nate our customer service representative was extremely helpful and professional. He fully explained the process and delivered the vehicle on time as promised.The work performed was flawless. The car was detailed prior to pickup and was in showroom condition.We highly recommend using Rapid Collision Center for any body repair for your vehicleThanks again Nate and crew for a great experience.Bob & Eva

Ka
Review №3

They did an amazing job on replacing and painting my new bumper! After I was in a car accident. Im very pleased and glad I was recommended to use them. Will definitely recommend them and definitely use them again. Just hope its under better circumstances!

Jo
Review №4

Rapid Collision Center is the best! Jeff you are awesome! They had it finished in 4 days and it looked like new again. My truck is like a family member to me. ( i know weird) Rapid does superb work and puts customer service first. would recommend them to everyone and only them. i have attached before and after pictures. So pleased!

Jo
Review №5

Kurt is very courteous and professional. Did a very good job on several areas of the car. He said his work is guaranteed and I had another car in and he looked at what I thought was a minor problem and realized it was not his but he took care of it anyway. I would recommend his business to anyone that wants a fair price with excellent work.

De
Review №6

Great experience using them for my auto accident. Went out of their way in every situation. Highly recommended.

L
Review №7

Thank you, Jeff and team! It was so refreshing how seamless working with you was! I appreciate the customer appreciation and will be recommending you in the future! My car looks like new and I could not be happier!

Ma
Review №8

Very professional and friendly staff. Never felt rushed or upsold. Explained exactly what they were going to do then did it. Very impressed

St
Review №9

Excellent service, very quick on ordering parts and completing their repairs. Great people to work with! I highly recommend Rapid Collision Center

Eu
Review №10

Been going to Rapid fo 15 years of body work and windshield replacements. Jeff, Jason and Nate are the most honest people Ive ever met in that industry. If you have a problem make your life easier let Rapid fix it for you.

br
Review №11

Went in for qoute... Nate was outstanding!!! Very friendly and knowledgeable. Nice clean office with Hertz rental car on premises

Je
Review №12

Hertz auto rental is inside this place. Great experience and pricing. Will definitely return in near future to rent a car only if I get the great pricings...

Za
Review №13

Process was easy and Nate was a big help. Highly recommend they did a great job on my vehicle.

Ke
Review №14

My dad has been a body man for 30 years, Ive been around body and mechanic shops my whole life. Solid work, fast honest and reasonably priced. They saved me a fair amount of money compared to the dealership. Ten out of ten.

Ma
Review №15

Great guys! They fixed a loose mud flap on the spot and practically did it for almost nothing after bringing in my daughters car. Very nice and accommodating guys.

sa
Review №16

Very friendly people, and quick service!

Ma
Review №17

Body work repair looks great! Excellent customer service w/ Nate.

Mi
Review №18

Only place I will rent a car. They are great!

Vi
Review №19

I just picked up my car today (8/5/2020) from Rapid Collision and it looks fantastic! The staff were very friendly, professional, knowledgeable, courteous and helpful. I dont post too many raving reviews, but they earned this. Any time I called, someone answered right away. I was never on hold. Anyone who answered knew me or how to help me quickly. They ordered the parts in advance to minimize the amount of time I had to rent a car. The car was ready when promised and they detailed it. They even called the rental car company for me to schedule them to come pick up the car so I didnt have to return it to them and get a ride back to Rapid. I cant say enough about my great experience. It was unforgettable. I will certainly use them again if needed. Thanks to Nate & Jeff and all the staff that worked on my car!

Gr
Review №20

Great customer service. I loved that we could have our car towed there, rent a car on site and have the the repair work done at the same location.

An
Review №21

Had the. Replace my bumper and et because I ran into a the freeway we got car back and now AC rattles

Th
Review №22

I just had my Nissan NV2500 repaired here. I was treated like a king. This place took care of everything for me. My van was finished on time and it was better than new. Jeff is who handled my repair and I couldnt recommend them more highly.

T'
Review №23

Jeff was awesome! Their customer service was above excellent.They are proffesional, did a great job on my car and got it done in a timely manner. If you are looking for great customer service and great work ethic this is the place for your car needs.

Je
Review №24

I would recommend this place to everyone.

FA
Review №25

Nice place..nice service..

He
Review №26

Hands down the best place to bring your vehicle after an accident or for any bodywork! Customer service is outstanding! Quick and easy, works great with insurance and has a rental company in the same building making it even better! Thank you so much for fixing car! I couldn’t be happier 😊

Ja
Review №27

I was in an accident and was shopping around for quotes for my insurance claim. I made a Saturday appointment with Nate. I was skeptical about the way I would be treated. I have been to a few body shops before and been treated badly. Nate is awesome! He is Polite and Efficient. He took care of me. Everything was explained to me and Nate helped me understand how things are handled and what options I had. They did an excellent job of restoring the side of my vehicle. I highly recommend this body shop. They went above and beyond in helping me. Big shout out to Nate! You da man!!!Thanks!Janel B.

De
Review №28

Great customer service with fine work.

Th
Review №29

Best place on earth they made my Tahoe look better than when I first bought it. Thanks Jeff and the crew at rapid . You have a customer for life.

Ja
Review №30

My sons 2017 Subi was sent to Rapid Collision for a paint job, due to vandals shooting it with a pellet or BB gun. The car ran beautiful and only had a couple marks.Parts of the paint job look like orange peel. There is actual human hair painted into parts of it. There are dried paint drips on parts of the car. In addition, I believe they pulled the car forward into something, as there is a mark on the front of the car that wasnt there prior, and is bent to the point that it no longer meets the hood properly.When he got it back, the stereo was turned up blasting, the paint job was sub-par, and the engine was knocking. It has been towed home and we are now waiting to have the engine rebuilt.Not only was their paint job an inept, shoddy, piss-poor, unprofessional job...they have damaged the car causing thousands of dollars of work needing to be done.DONT TAKE ANY VEHICLE TO THIS PLACE!!!!

Sa
Review №31

From start to finish, Rapid Collision was very professional and courteous. My truck is good as new and they even washed it! Will recommend them.

Ma
Review №32

I took my suv in to have scratches fixed which resulted in paint. Nate was very quick to communicate with me to set expectations or update me on insurance status. The service and end result was above and beyond what I could have expected. I hope not to need a collision center again but if I do I will go back!

Ju
Review №33

Its never fun to have to take your car in for body work after an accident. Rapid Collision treated me so well and it was so handy to have the Hertz agency right there,so I felt like I was not inconvenienced at all. When I picked up my car today, not only was the body damaged perfectly repaired, but the interior of my car looked better than it has for years!

Mi
Review №34

Let me tell you . If you are looking to be treated well, and get a fair price. You do not need to look any further.I walked in and was skeptical about the way I would be treated. I have been to a few body shops before and been treated badly.Nate was amazing, Polite, and efficient. Parts were ordered same day and put on the car with in a short time frame. I honestly couldnt be happier.You will not regret coming here.Thanks Nate!!

Ma
Review №35

We were in need of some body work after a sideswipe incident and chose Rapid Collision Center after getting three estimates. The estimates were very detailed and within $100 of each other. We chose this shop because the estimate was detailed, Jeff was easy to talk to and it was closer to our house .We were promised that our car would be ready in eight days and we had it back in five. They were friendly, professional and the process with our insurance company was seamless. Our car looked like new when we picked it up. Now for the 5 star rating: the INSIDE of the car looked and smelled like new and thats definitely NOT how I took it in!Also, it was convenient having the car rental in the same room where we dropped off and picked up our car.They have our repeat business.

Da
Review №36

Great fast service. Cant ask for nicer people to work with.

Ly
Review №37

Amazing Service. Superb help.

Re
Review №38

My husbands truck was hit. It was only there for a week. Its an older truck. Made it look amazing. Also they are honest! Money fell out the door and it was given back to my husband. I will be referring people there. Amazing customer service! Thanks! We are beyond satisfied!

nu
Review №39

They fixed my car during the oandemic. Awesome guys. Thanks so much for restoring my pretty car!!!

na
Review №40

Rapid collision is a great place to take your car for repairs, sometimes I think they can work magic when it comes to fixing a car. My Mustang is 16 years old and other people done damage to it both times I had these guys fix it and it came back looking better than it did the day I bought it. It. Was a year old when I bought it. Thanks guys for keeping my car going for me. Nancy

An
Review №41

Love this place! They make getting in a car accident easy. I wouldnt use anyone else. Very satisfied with my repairs! Thanks guys!

Ro
Review №42

The staff was very helpful and very accommodating, they gave us a estimate that was quick and precise I would recommend them to everyone.

da
Review №43

Had 2 cars there . One was totaled and the other was repaired. The one that was repaired, they did an excellent job.

Ch
Review №44

Nate THANK YOU SO MUCH for taking SUCH good care of my baby!!! She looks like new!!! You guys are AMAZING at what you do!!! Im so grateful to you and your staff!!!!!!!6/16/15 quick update...my ac went out a couple of days after picking my car up from these guys. I took it back and they fixed it the same day without any hassle or arguing. When they say they stand by their work they mean it. I sincerely appreciate their integrity and honesty!

Ci
Review №45

I was referred to Rapid Collision Center by a local friend who had received good service. Their quote was reasonable, the work was done exactly on time and as promised, and at the quoted price. I was happy with the quality of the work and the helpfulness of the staff. The convenience of the on-site car rental was terrific and they offered insurance rates and good service as well. I would recommend anyone to stop by for an estimate and have their body repair work done there.

Te
Review №46

Very customer oriented staff. They were relentless in the search for a tail light on a 1998 out of production car. They went out of their way keeping us up to date on the progress of the repair, and made sure we were satisfied with the results. In the end there is no sign that a tree had ever jumped into my path. Could not have asked for more. Would not hesitate to recommend them to others.

R.
Review №47

Great experience at Rapid Collision. Staff very friendly and honest. Repair done quickly and looks great!! Having a rental car service on site was very helpful.

Mi
Review №48

So professional. Treated me so courteously and respectfully. And the results with my car, fantastic. Looks beautiful.Reminder to my self. Stay with our local businesses.

Tr
Review №49

My experience with all of the staff here was wonderful. They were able to get me a replacement car quickly and when I got my van back, it was gorgeous. They went over and above what had to be done to make my entire car look nice. I hope I never need them again but if I did, I wouldnt hesitate to go back. Thanks guys!

MJ
Review №50

Nate at Rapid Collision goes above & beyond to fix an issue. I had extensive body work completed on my vehicle in March 2018 - the communication was excellent, it was completed within the time promised, & all questions were answered up front. In May 2018 I noticed a part of my bumper, which had been previously repaired, was coming apart. Nate quickly ordered the part & had it fixed within 15 minutes, all at no charge. I highly recommend Rapid Collision for any work you may need in your vehicle.

Jo
Review №51

The best after 2 years had a small problem. they fixed it with no problems or questions.

He
Review №52

Nate & the entire staff at Rapid are absolutely amazing!!! I never had to question anything during the entire process, because the minute the insurance company said OK to the various part orders - I was being phoned with an update. The best part was the fact they went above & beyond & brought my car to my job when it was finished & took the rental back. I could not have asked for better treatment. These guys will forever have my recommendation! Thank you again ❤️

Sh
Review №53

Rapid Collision proved to be a great experience for me as I am new to AZ. I found everyone I dealt with there to be knowledgeable, friendly, informative and contentious. They were able to me scheduled in quickly and did a remarkable and wonderful job on my Mazda. They even completely detailed my vehicle!!!! I will recommend them highly to any person or persons needing to have work done.

Be
Review №54

Rapid Collision Center is one of the best companies I have ever worked with since moving to Arizona. Between my daughters and myself all in need of repair work to our cars, we have been to Rapid Collision Center several times. I would never go anywhere else. They are so helpful with everything, from dealing with insurance companies, to rental car needs, to efficiency with getting parts, etc. The work they do on the cars is AMAZING. I have already recommended them to several friends if they ever are in need of car repair work. Go with Rapid Collision Center!

Ve
Review №55

They go above and beyond

V
Review №56

Fantastic service. Nate and the guys in back figured out a quick and easy fix for the damage on my car. They happily went above and beyond what was called for. When it comes to auto body work I wouldnt take my car anywhere else.

Bi
Review №57

My car was struck by a wandering garbage can during a recent monsoon. I brought my car to Rapid Collision to get an estimate, which I subsequently submitted to my insurance company. Even though the insurance company tried to deduct $59 from Rapids estimate, Jeff assured me that my car would be fixed right. Jeff was able to work out the differences with the insurance company and was able to return my car to me, even better than I had left it. My plans were to take it to a local car wash and have them detail the interior; however, my car was already washed and polished inside and out. It looked and smelled brand new.Everything went exactly the way a great repair experience should go: timely access, good updates, excellent repair, delivered on time in great condition. I wholeheartedly recommend Rapid Collision Center and will hopefully never need their services again (but if I do, theyre on the top of my list for ethical and excellent repair.)

Bo
Review №58

This was the 2nd time I have had work done at Rapid Collision. Both times my car came out looking better than new. The car was ready a day earlier than expected (Rapid they are) and saved me a days rental.Nate is professional, courteous and explained everything in detail. Price was very fair. (I did not use insurance.)They have a Hertz car rental center in their office, as well. Sarah is also very pleasant and gave me a great (discounted) rate.Hopefully I wont be dinging my car again, but if I do, I WILL use Rapid Collision.

Aa
Review №59

So far so good. Went there early for my appointment and was seen sooner. Was taken care of immediately. Very friendly. They havent competed my repairs yet so I will let you know once that is complete.

Fr
Review №60

We are thoroughly pleased with the care, courtesy, and professionalism of the entire crew. We have had one of our cars repaired 3 times and have had exceptional service each time. We also have a 1965 Oldsmobile 442 completely restored by them. They did an unbelievable job on the car. We are so very proud.Thank you to each and everyone!Fred and Barbara Rask

Me
Review №61

Awesome Service! I couldnt be more pleased! My vehicle looks great, it only took 2 days and the rental car process was super easy! Thank you Rapid Collision, you were honest, professional and your service was impeccable. You will be my only choice if I ever get in another accident.

pe
Review №62

Customer service is outstanding! My car was in an accident and now looks brand new again. Rapid Collision center saved me money, no hidden charges. Plus car work was completed ahead of schedule.. I feel confident of the work and trust them completely.

Br
Review №63

Came In today when my bumper was about to fall off. The shop down the street said I needed a new bumper these guys took a look at it and in 15 minutes my bumper was back to looking good and not falling off. Cant thank them enough. Great service.

Je
Review №64

Awesome service

De
Review №65

Jeff provided great customer service and was very professional. I also saved over half what the dealer was going to charge! Thank You!

Ji
Review №66

We were referred to Rapid Collision by a neighbor. We had a 2011 Malibu with $2500 damage. Insurance initially wanted to only pay $1300. Rapid negotiated the difference with the insurance and returned the car on time looking better than before. I would highly recommend this company.

Da
Review №67

This past month, my wifes vehicle was rear-ended. I took it to Rapid Collision, in which, Nate and Jeff were very helpful with getting my wife a Rental car and getting all of her repairs completed, and even doing a detail cleaning of her vehicle. Nate, Jeff, and their crew are the best in the East Valley, I will recommend this shop to all of my friends and family!

Ba
Review №68

Extremely fast service, quality work. I expected to be there longer to repair the damage from being rear-ended, but they made it look simple. Highly recommended. Though, they need better music in their office. Still, rating for service, not taste in music.

ke
Review №69

I went in for an estimate and worked with Jeff. He had great customer service and I felt I could trust him to do anything he could to make sure I was taken care of. My car ended up being unrepairable however he informed me prior to bringing it in which I greatly appreciated. If I had taken it anywhere else they wouldve cut first then realized it wasnt repairable and I wouldve been without a car. Thank you Jeff for being a blue collar kind of guy.

Ca
Review №70

I have nothing but great things to say about Rapid Collision. Got our truck back to us one day early, worked with our schedule and provided excellent repairs to our truck and were friendly to boot. Even worked with our insurance company. Thanks guys

no
Review №71

First time I’ve been in a car accident and I’m trying to figure out the insurance coverage. I stopped here for an estimate. They went above and beyond helping me understand how things are handled and what options I had. Unfortunately I didn’t call ahead to set up an appointment. The community trust them and they are busy so call ahead to find out when they can get you in!

Jo
Review №72

Friendly, quick response to questions, show real concern and follow through with all promised. Three times using their services, excellent work. I do recommend, (STRONGLY).

Te
Review №73

They did an extremely good job. My car looked new inside and outside when I picked it up. I will always highly recommend Jeff and Nate for a job well done!

Er
Review №74

Very good customer service!

De
Review №75

Great service delivered when promised, personable and professional. Reasonable prices.

Dy
Review №76

The service at Rapid was one of the best experiences Ive ever had dealing with vehicle repairs. The guys there are very helpful and the vehicle repair process is transparent. Theyve earned my business and Id definitely recommend them to a friend.

Ji
Review №77

I brought my Toyota 4Runner into Rapid Collision after it was involved a hit and run accident. Jeff and his staff were very professional and courteous. They fully explained the process and estimated timeframe of repair. There was a Hertz right on site which was very convenient. Jeff and his staff handled all the correspondence with the insurance company and kept me informed throughout the repair. My 4Runner suffered significant rear end damage, but was returned to me looking as good as new. It was also detailed inside and out. I would definitely recommend Rapid Collision Center and will be returning if the need once again arises. Thank you Jeff

An
Review №78

Nothing less than professional! My experience was outstanding and my vehicle was back on the road much faster than expected. Initially took my vehicle to the recommended service provider and was disappointed when they disassembled the vehicle in places that was not necessary only to wright it up over the insurance threshold for unrelated damages resulting in my vehicle being totaled! These guys turned my desperate situation around and got my vehicle ship shape in no time! Will forever take my vehicle here if ever it is damaged. Thanks again guys!

Am
Review №79

I have had to take my car here 3 times for accidents where I was not at fault. The people who work here are courteous and friendly. They are also really good about keeping me informed about what is going on with my car and how long it will take.

Ji
Review №80

Pick-up Hertz rental car here, very professional, everyone had there masks on,

Jo
Review №81

I had never been in an accident before and went to a couple of shops my insurance company told me about. I was not impressed with any of them so I asked my friends for their recommendations. One told me to go to Rapid Collision. I am so glad I did, they explained the process, put me in a rental car on site, kept me informed about the repairs being completed and finished my car ahead of schedule. All I had to do was drop off the car and put my trust in them. Also hats off to Blake at Mission Auto Glass for installing my windshield while my car was in for repairs. Talk about a one stop shop!

Ja
Review №82

I was absolutely blown away by the service I received at Rapid Collision. A couple days before my appointment, my car got hit by a dust storm. I hadnt gotten around to cleaning it when I brought it in. Also my two little girls made quite a mess in the backseat the day before that I hadnt gotten around to cleaning up either. When I came to pick up my car, I did a walk around and couldnt tell where it had been damaged. Thats when I noticed something strange. My car wasnt covered in dirt. In fact, it was clean, and the tires were shining! They gave it a wash for me! I was impressed. Then I got into the car, and I almost swore I got into the wrong car. The interior had been cleaned and it looked brand new inside too! All I had was a little damage to my rear bumper, but they took the time to clean and detail my car! My lease is up in February, and I was thinking about trading it in, but they made me fall in love with my car all over again. Thank you for going above and beyond!

Da
Review №83

High prices and bad service. Going to be taking my business elsewhere and I would advise others to do the same.

Ja
Review №84

They were awesome. Fixed my truck and detailed washed inside and out

Jo
Review №85

Jeff and Nate are very proffesional and a pleasure to work with. They estimated 10 working days to complete the repair of our vehicle and delivered on the 10th day. Everything is explained, the warranty is awesome and not having to deal with the insurance company, well, you cant put a price on that. I f you want a family owned shop to repair your vehicle give Rapid a chance.

Ph
Review №86

First time customer; very impressed with service and workmanship; rental car right in the showroom; will be back if someone hits my car again.

Sh
Review №87

We took in my husbands vehicle that had been in an accident and Rapid Collision Center went above and beyond helping us get the repairs done the right way. They deffinatly know how to go the distance in customer service. The Hertz Rental Car in their office was really convient as well. The Hertz lady there was super nice and really helpful and got us into an awesome car.

Br
Review №88

I brought in some new parts for prep and paint. Turned out fine.

Ka
Review №89

After 3 weeks of dealing with Otto bodys bullcrap that they pulled, I made the decision of taking it down the street to Rapid Collision and I am so so happy with the choice I made and how things played out. Through the ENTIRE process they kept me up to date, WITH ammmaazing customer service (something otto lacks terribly) and got the job done sooner then expected. I am in shock with how easy they made this process. Thank you to Nate and everyone at the shop! I definitely reccomend this shop and will refer anyone here.

An
Review №90

Most incompetent body shop. Returned our car to us with fast food trash all over the inside and the entire inside of the car was covered in white dust. There is thumping coming from the front drivers side while driving down the road. Front drivers side also is squealing when we push the brakes. I would never recommend this place. Spent several thousand dollars for them to not fix the vehicle properly. Don’t go here. These guys are awful. If I were to repair someone’s A/C unit the way they repaired our car, I would be embarrassed with myself. I will be paying someone else to now finish repairing the vehicle. They also said that they didn’t hear any noises while test driving it after they worked on it. This means they didn’t drive it, because we turned around and brought the vehicle back to them after driving it for less than 1 minute. Dishonest people. Wish we wouldn’t have done business With them.

Je
Review №91

We had to get a rental after the car was totaled in an accident. The hertz rental lady was very pleasant and upbeat which was a nice change in all the stress weve been going through.

Ay
Review №92

Nate and the entire staff was very helpful, they worked very fast returned my car the next day, and they returned it spotless, I would not take my cr anywhere else in the valley. Thank you Nate.

Sa
Review №93

Friend had work done then drove to Bullhead City kept hearing a crazy noise and come to find out they didnt tighten the lug nuts all the way.UPDATE: 8-14-2018 left post 6 months ago and you just replied. The person who owned the vehicle has since passed away and that vehicle is no longer in the family. It was a Kia Sportage Last Name Fest. And Jeff you guys actually did do the work because I was there each time for drop off and pick up.

Br
Review №94

Rapid Collision made the repair process extremely easy and painless. While there were delays caused by dealers; they always made sure to stay in contact to let me know exactly what was happening.

Me
Review №95

Saw a cute guy driving his truck with thus on the side... so going here when I need body work ;) haha

To
Review №96

Was very quick with estimate and to set up work that needed to be done.

se
Review №97

Fast friendly service

PE
Review №98

Excellent place to bring your auto for repairsCustomer friendly

Er
Review №99

Quick and professional service. Right next to a rental car company.

Ar
Review №100

Great service

Information
35 Photos
100 Comments
4.6 Rating
  • Address:9816 E Main St, Mesa, AZ 85207, United States
  • Site:http://rapidcollision.com/
  • Phone:+1 480-984-6961
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto glass shop
  • Car rental agency
Working hours
  • Monday:8AM–5PM
  • Tuesday:9AM–12AM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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