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Mesa TV & Appliance
456 W Main St, Mesa, AZ 85201, United States
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Mesa TV & Appliance
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Rh
Review №1

Great customer service! They werent pushy salesmen and were able to explain different features and items without bias. Fair prices overall and they offer delivery and installation. Would recommend!

Ch
Review №2

How refreshing to deal with a collective group of decent people and professionalism. Casual. Helpful. Great initial pricing far exceeded other ‘chain’ stores. Accurate facts. Honest time lines. On and on. Brian has been on top of our multiple orders and any other staff I spoke with out exception was wonderful.Delivery and install was worth every penny and the guy who came was top notch. Multiple items ordered so far. Many more to come.

Ri
Review №3

Love this place! They had the refrigerator that I had searched the entire country for!! Great people and excellent service.

Rh
Review №4

Bought a GE washer and dryer and GE fridge. They were delivered the next day. Easy process. Friendly Sales Staff and Delivery crew. Thanks Matthew! Glad I was able to support a local business. Saved money too!

Es
Review №5

Brian was very helpful. Is clean store fast and friendly service. Answered my questions and helped me decide on my purchase. It was fast and easy. Ill recommend it to anyone.

Ca
Review №6

Fantastic place! So genuine and helpful. Purchased fridge, washer, dryer, and water softener for our new build. Going to go back for an upright freezer for the garage. Also great being able to support a local business and not big box stores.

Ly
Review №7

Our 1st experience was wonderful. 2nd experience wasnt good. We went in picked a counter depth refrigerator explained our urgency because of my health and medicines was told it would be delivered on Friday we didnt receive call so my husband called. The floor manager forgot to put our delivery in so have to wait till Monday. He did give us a discount of 200.00. But still bad business when something is needed for medical issues not just upgrading......

Hi
Review №8

Matt was very helpful, showed us what we needed and fridge, washer and dryer were in stock. The appliances were delivered 6/1and this is where everything went south. Fridge door was scratched, no water or ice dispensed and washer leaked (took 3 visits to determine needed new hose) and washer had a big scratch. Technician came back 3 times. He used appliance paint to fix scratch rather than waiting 3 months for another set. New fridge door was ordered. GE due to come out today and wasnt instructed to order new door by Mesa TV and Appliance. He ordered door but it takes several weeks to receive. I paid for extended warranty. No type of restitution was offered for sub par appliances which looked like scratch and dent instead of new.

Pr
Review №9

Helpful no nonsense place. Bought appliances from them twice both times knowing exactly what I want. Gave me a great deal no bs both times. Will be returningnwhen one of my other appliances bites the dust.

ir
Review №10

The guys at the front desk are awesome, just as customer service is supposed to be.

an
Review №11

Customer service was great. Will be back!

Al
Review №12

Had the best service, and most experience, and knowledgable salesman Brian Richardson. This guy knows his stuff. Thanks again for your help.

sa
Review №13

Mathew is awesome. No pressure. Just info. Set me up for my needs. Other guys were cool too. All around friendly guys.

Em
Review №14

This place was great I bought a fridge, microwave, dish washer and oven and was $1200 cheaper then Spencer’s for the same thing. Jordan provided us with great service and wasn’t a pushy salesmen. Thank you Jordan

so
Review №15

Genuine, awesome, cannot say enough good things. Matt took care of us, David, the owner, was just as pleasant and was just as proactive making sure we were satisfied.

Is
Review №16

Great service, products and prices. Best deals on appliance packages in the valley.

Ry
Review №17

I bought a Bosch in March. Appliance store said a couple weeks. I thought that was great because all other appliance stores told me 45 days because of backorder and Covid. Now come to find out on April 26, Bosch has shut down due to Covid according to Brian. Shut down? They dont have a clue whats going on and will not inform you when your product is on backorder or the plant has shutdown! Btw I dont believe him when he says the plant has shut down. Seemed like nice people but the dishonesty and lack of transparency is not acceptable when spending over 1k on a fsihway.

Pa
Review №18

My boyfriend Dave went to 3 different places looking for a dishwasher. Out of the 3, one Sales Rep guided him toward a Kitchen-Aide. The price was a little high when she added, delivery, install and removal of the old appliance. He walked out came home. I turned on my laptop, GOOGLED, Appliance Stores near me. Mesa TV & Appliance first popped up. We checked out the website, saw exactly what we were looking for. We placed a call, asked a few questions, and ordered the dishwasher. Jordan provided us with the costs, of installation, removal of previous appliance and the hoses that were needed. He also stated that he could get us delivery next day after looking at their schedule. We received a phone call the following morning and we were told that delivery would take place between 3-5 pm. Delivery was received prior to 5pm with 2 guys who came in removed the old appliance, installed the new disherwasher and checked to make sure everything worked. Both gentleman had masks, very cordial and made sure they answered any questions we may have had. Thank you Mesa TV and Appliance, we loved doing business with you. If we need another appliance, we wil be coming back. Thank you for being a small business. YOU made the biggest difference.

To
Review №19

Great prices and great service would highly recommend!!!!!

Ce
Review №20

Right from the start, Great staff! Got me a great price on appliances! Thank you for everything!

Jo
Review №21

These guys are the real deal. Friendly, reliable and just happy to serve the community. Would 10/10 times recommend them to friends and family. I even had a sleeping baby in the car and they took extra care when quietly loading my freezer into my car. Very happy with their service.

Cr
Review №22

Amazing service! The attention to detail the owners provide is incomparable. They are so considerate, they make the whole experience seamless. They literally treated me like family!

Ja
Review №23

Outstanding! Matt Olson, our salesman, was very knowledgeable and focused more on answering our questions than just trying to forcing a sale (which ultimately led to us buying a fridge, washer and dryer from him). We had to exchange the fridge we bought because of some bad measurements on our part and Matt made it a very easy process. The delivery guy, Brandon, was also very friendly and professional.Skip the big box stores and buy from these guys. Youll be glad you did. Great price, great service.

Zh
Review №24

I loved the personal care and attention we got at Mesa TV store. We needed a quick replacement for our microwave with non-standard dimensions. The store also has a great installation service - we would not be able to get the microwave in without the help!

Ju
Review №25

Man I work for Mesa TV & appliance

j
Review №26

Ive tried to buy a $1300 washing machine from them twice now, and they cant even call back. Just go the spencers and dont waist your time.

Am
Review №27

I purchased a whirlpool fridge in Feb of this year and it broke last week. When I received the fridge there were scratches on the front. I emailed the sales person about it twice and he never responded. This week the fridge broke. I purchased a warranty through Mesa TV and appliance but it will not cover the cost of the dry ice I have to purchase. The fridge is still not fixed. I called and emailed twice to Mesa TV & Appliance and they have not responded. It is so frustrating. I will not purchase another whirlpool product nor another product with this company. I have to go to the grocery store every day during a pandemic to get dry ice and have lost a lot of food.

Sk
Review №28

Hands down the best price and the best service. I went to best buy, Lowes, Home depot, Spencers and Sears. We literally saved hundreds on a new fridge buying from Mesa TV and appliance. The best price is going to be on the showroom floor. We worked with Mathew Olson who is an AWESOME sales person. Never felt rushed or pressure to buy. It was the first time I felt a sales person was genuinely nice and cared about our needs. Fridge was delivered first thing in the morning buy two gentlemen who made the install quick but carefully. Hats off to Mesa TV and appliance for providing great customer service and unbeatable prices !

Ci
Review №29

Nice people, good prices and family owned.

Sa
Review №30

We have bought from them several times, and they always have great prices and go above and beyond with their customer service. Not pushy in any way during the shopping experience; nothing but helpful. Weve had great experiences with them, even when there were small issues we needed help resolving. I highly recommend this place!

D
Review №31

Walked into store found refrigerator I’d looked days for and 100.00 cheaper than anywhere else. Delivery date was in two days not two weeks like other stores. Was in and out within 30 minutes. Beautiful store large variety.

Da
Review №32

They take their online advertising right out of a car dealerships playbook. You have to physically call for a price (I assume because the prices are SO LOW they will get in trouble for posting them publicly!). It was after 11pm, so my only option was the online contact form, which I used despite having to enter first name, last name, phone #, and email (no anonymous price checks!). In my email I asked for the total price on a specific refrigerator. This was on 11/27/17, and I received an immediate email response stating an associate will follow up with you as soon as possible. I never heard back, so I bought from Sears.To be fair, I didnt put my real phone # in the contact form (its none of their business), but they clearly had my email and never even attempted to reach out. Maybe some people like the nostalgia of having to place a call or provide personal information to obtain appliance prices, but Ill stick with sites that simply list their prices online. I dont have the patience to deal with car salesmen when I only need a refrigerator.***Update -- in response to your comment, it was after 11 pm, so I couldnt call for the best price. Instead, I clicked on request a quote.Nobody responded with my quote. If calling in is the only way to get a price, you should remove the request a quote button. As to your refusal to post prices online, now I understand -- Best Buy, Lowes, and Home Depot are constantly scanning the Mesa TV & Appliance website so they can undermine you.

Di
Review №33

We got a refrigerator delivered within one day when ours died! The service is excellent. Helpful staff. Will definitely buy our next appliances from Mesa TV & Appliance.

Be
Review №34

My refrigerator freezer broke down on a Friday. I was in desperate need to get one that fit the opening, special size. I called and talked to Matt and explained my situation. Gave him the measurements and he came back to the phone telling me had one in their scatch and dent area that was the appropriate size and color I was looking for. It was delivered first thing this morning. I have been a customer of Mesa TV and Appliance in the past and will continue to work with them.

MO
Review №35

I called and asked about a washing machine.I was called back within 30 minutes. In less than 24 hours I am washing clothes. I will absolutely recommend this company to everyone I talk to in the market for appliances. Name brand Products with the best prices in town. Thank you Mesa TV & Appliance. Sincerely, Derek

Ma
Review №36

Nice people

AJ
Review №37

Terrific service from start to finish. Pricing plus working with Matthew make Mesa TV & Appliances a no-brainer. Forget the big-box stores and go see these guys.

Be
Review №38

Excellent experience from first phone call to install. Highly recommend and will be using them for any future appliance purchases.

Sc
Review №39

Awesome experience for the second time. Our experience buying a washer and dryer set led us to see them first when looking for a refrigerator. Expert knowledge and professional and friendly customer service. We felt honestly delt with and gave us a great deal and new what was American made as that is what we wanted to buy. No song and dance to get help or pressure and lies to make a sale.

Om
Review №40

Great people...great prices..huge variety...Appliances..cabinets..TVs................mattresses..this place has the lowest prices in Maricopa county!!!! A must see if you are in the market for the items I mentioned...you wont be disappointed!!! I almost forgot..they also sell scratch and dent appliances.

Mi
Review №41

These guys have been in town since I was a wee lad and probably before. Theyve seen it all and they have it all. I didnt tell them why I was in their store on a Saturday, but I let them know I wanted a fridge and what features I needed. We all know you dont casually shop for a fridge. Mine was broken. Without any prompting, Matt showed me all the options at breakneck speed, said they can deliver and haul away next business day, and gave me the same deal they just gave their corporate client. They gave them a deal on a floor model, but mine is new in box. Its no contest. Your business belongs here. Stay out of the big box stores.

Cu
Review №42

Helpful sales personnel. We found the washer and dryer we were looking for (Speed Queen) and the salesman showed us all the popular options so we could feel comfortable with our purchase. Delivery and installation was quick, professional, and accommodated my schedule. Will certainly recommend them to my friends for washer and dryer purchases.

Ja
Review №43

It was a good place to buy my new refrigerator

DE
Review №44

Had been a customer myself and referred friends also. Louis is a great person to get discounts on good quality Appliances. They work with you to give you the best deal always lower than Lowest Market Price..

No
Review №45

Louie is the best. Very knowledgeable. Definitely recommend this place to my friends.

Ed
Review №46

I have never had their discounted appliance prices and services beat! I have referred dozens of customers from several of our Kitchen Remodeling showrooms throughout the valley, from Phoenix, Glendale, Mesa, Chandler and Scottsdale, Fast reliable and honest, the staff is well versed on their major name brands and their close-outs are a definite benefit on top of it all. Great place for home owners, builders,multi dwelling and investors, flippers and contractors in general.

Ta
Review №47

Great customer service is hard to come by but when I see it, I definitely appreciate it! I was very impressed with the sales and delivery staff when I bought my new washer and dryer. They were extremely knowledgeable and helpful. Ive had no problems since.

An
Review №48

By far the best prices in town. We did a lot of shopping around and they beat them all! And mostly, outstanding customer service!

Li
Review №49

This is a dishonest business! Please stay AWAY. Shop for your appliances somewhere else.

Pa
Review №50

Showed up over a hour late, dentted in front, light cover missing, and it was unboxed and over priced.

Ca
Review №51

I bought all my appliances from Mesa TV and appliances. They are very helpful and knowledgeable. They have great customer service. Thank you so much Louie.

sa
Review №52

Very polite and attentive will be back for a stove top

Ly
Review №53

Bought a kitchen full of appliances here from Brian. Its been 6 months now and I couldnt be happier with all my purchases.

CI
Review №54

Bought a scratch and dent fridge and was called said was too damaged to sell went back Monday got a new matte finish with a $200 discount. Thank you will definitely go back to buy stove and dishwasher.

Ro
Review №55

Wonderful place to do business with!

Jb
Review №56

Sales guy was helpful and prices were really good

st
Review №57

Knowledgeable, professional, no pressure, quick delivery, and a great delivery guy. Why go anywhere else.

We
Review №58

Great service, great prices and most importantly, great sales staff and knowledge of products.

Ja
Review №59

Salesman really knows the product!

Ma
Review №60

Best prices around!! We looked at Best Buy, Spencers, Home Depot, Lowes. Came back to Mesa TV & Appliance. There friendly, honest!Definetly would recomend them.

Mi
Review №61

Mesa TV and Appliance has great prices and good customer service. I was referred to them by Abigail at Kitchen AZ. The combination is impossible to beat.

Sc
Review №62

These guys are great. No upsell or B.S. lowest prices in town and a comfortable working mans atmosphere

Me
Review №63

10/10! would definitely recommend going!

De
Review №64

Had a little rough start, but Brian act quickly to resolve our issue of having the wrong refrig delivered. He let us keep the refrig until the new upgraded refrig was ordered & delivered. He also saw to it that this next refrig was purchased at a reduced price. When the next refrig was delivered, it was making ice but none came out although it make noise like it should come. Again Brian saw to it that one of his people came over to check it out. Ray figured out the problem in a short time & all is working fine. We bought 4 kitchen Maytag & Speed Queen washer/dryer.Once we figured out how the microwave rotating plate works, we find we could embrace it, although different from the turn table style accustom to.We appreciate Brian working with us to resolve issues as they occurred. It was a very positive experience.

Wa
Review №65

Gave my mother-in-law a great deal on a new fridge. Other stores were over $500 more!

Ce
Review №66

Hands down the best customer service! in and out in a jiffy!

To
Review №67

Needed a refrigerator Home Depot and Lowes wanted $1709 with a 10% discount, Mesa tv and appliance $1199, they do charge a $35 delivery fee, but considering the vast price difference, a great price their extended warranty was $59 dollars less than HD. Home depot delivery after 9/8, Lowes delivery 10/21. Mesa tv and appliance has their own warehouse and delivery tomorrow, Yay!!!!

Th
Review №68

I had a issue with a scratch on my new refrigerator and they are in the process of correcting the problem.

ro
Review №69

The owners are idiots, feel bad for people who work there or buy from them.

Li
Review №70

Closed early, drove down after work and everyone was gone.

Ke
Review №71

Good people and selection

Ma
Review №72

Good prices.

An
Review №73

Very nice and helpful

Ca
Review №74

Great experience!

Information
62 Photos
74 Comments
4.5 Rating
  • Address:456 W Main St, Mesa, AZ 85201, United States
  • Site:https://mesatvappliance.com/index.html
  • Phone:+1 480-969-2971
Categories
  • Appliance store
  • Electronics store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store shopping:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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