The owner Steve, goes far above and beyond to assist his customers w/ any issues or questions they are having.Hes quick to give out his personal cell phone number and insists on calling anytime if needed.For instance: I ran into a jumper problem on a wring issue w/ a Century irrigation pump that I have never encountered before around 6pm last Friday, I sent a pic along with my question to his cell phone and he got right back to me and walked me through it. He saved the day and my customer was extremely happy!No matter if youre a first time or longtime customer, Steve will always treat you with respect and honesty and go the distance to ensure optimum customer satisfaction!I recommend Island pump to anyone who needs a pump rebuilt or replaced because he stands firmly behind his products.- Eddie Wheat (Merritt Island)
Heed the 5 star reviews! Steve was very helpful and considerate taking the time to talk me over the phone on what to look for, and what to do, so I could bring in my pump for repair. He kept his promise and fixed the pump the same day. He also ensured I understood how to reassemble the pump upon my departure. Great service! I highly recommend Island Pump & Electric Motor Repair for your pool pump service needs. Im confident the same can be said for sprinkler pumps and all other services offered. Job well done.
Steve is amazing! He knows everything about motors and pumps and has been a tremendous resource for me and all that come to him. He is straight forward and honest, and charges fair prices!!
So far great. Just dropped our pump off. Said it was repairable. So glad to find to find a company that is honest. Thanks
Steve is extremely knowledgeable and professional. He takes great pride in his craft as well as the service he provides. Ive never known him to have anything but Integrity in his work. Great resource to have. Thanks for looking out for RSI.
Quick turnaround time.Also Steve helped me take care of an installation issue.Thanks Steve!
My AC motor went out.. Dropped it off and had it back in just a cpl hours... Great service very helpful staff. Thanks Steve my AC works better than it ever has... Highly recommend
Great service really knew what he was talking about friendly and Id highly recommend it
Steve got my pump working within a couple days. He even helped me with the installation on a Sunday. I highly recommend this company.
Great service. Steve had the replacement condenser fan motor I was looking for in stock!! When I arrived at the shop I knew immediately I was dealing with the right guy. He went out of his way to make sure I knew exactly how to complete the installation of the motor. He also dose pool pumps and electric motor repair.I highly recommend you give him a call and do business with him .
Thought I needed a new capacitor for my a/c (which he had in stock, much faster than online ordering), but he wanted to make sure he was getting me the right part, asked a few questions, and had me bring my old fan motor back to the shop. Fan was bad, and he showed me why. New fan was in stock, which he made plug-and-play with new connectors and explained the new wiring. Two Thumbs Up - much better service than online DYI videos! House is cool, and wife is happy :-)
Honest reliable and always professional and friendly thank you Steve from island pump
Island Pump & Electric saved my sanity. We had our pump at D & E Pump in Titusville for 2 weeks. They put our pump repair off 1 Day too long! I called Steve at Island Pump & Electric and explained my situation, he said he could get to our pump that same day & have an answer for us. D&E has lost our business for good! I will only take my pump issues to Island Pump from this day forward. Thank you for all your help! You really know how to treat your customers!
I highly recommend these guys. I have used them for repairing my pool pump and my irrigation pump. Steve provides customer service that is rare in this day and age! Superb workmanship, great customer service all at a fair price. These are the go to guys for any pump repair issues you may have.
Steve is very knowledgeable and knows his trade. Hes not a here, but this and that or replace it all kind a guy. He really takes the time to listen to your problem and look at your system to see what the best and economical way to solve your problem.I brought a very old (probably 10 years old) and rusty pump from the previous owner of our house thats making a lot of noise. After taking a long look at it, and after all the options have been weighed, we decided that replacing the pump would be more economical than repairing it. Plus, its no longer being manufactured. So he told me to come back to pick it up. I expected to pick up a used, beat up, refurbished one for the price, but when I came to the shop, it was like a brand new pump. It was completely whisper quiet. It was so quiet in my back yard that I can actually hear the wind rustling through the trees.My next visit was for a cracked housing on the suction side due to overheating when my son ran the pump with no water flowing through it for about 12 hours. Now the pump is sucking air through the crack. Since its no longer being manufactured, instead of trying to sell me completely new pump, he advised me to put epoxy on the crack while the pump is running to let it get sucked into the cracks. I did that and added a hose clamp to keep the crack from growing further. That did the job! Should be good enough for several years until its time to get a whole new pump.I also like the fact you can text Steve pictures and videos so he can give you advise even before bringing your pump or while you work whatever equipment you get from him.
Great experience here! Not only did Steve do a great rebuild on my pool pump motor the took the time to show how to properly reinstall it and even provided the needed gasket grease for free! Highly recommended!
Everyone was friendly and very helpful for a home handyman with zero experience. They had my sprinkler pump in stock and gave me step by step instructions on proper installation. I ran into a little snag and Steve walked me through over the phone to complete the job. “Thumbs Up” Thanks.
Great place. Steve is incredibly helpful with helping diagnose and repair pump issues. Also very responsive-you can send pictures back and forth and hell work with you until everything is up and running again. Also youll pay a lot less here. Highly recommended.
Had pool motor fixed excellent job would use again
Excellent service, actually suggested something over the phone, before I brought pump in. It worked. When I need somethings that is where I will go.
Very knowledgeable and professional. Great to deal with!!
My pool motor was extremely loud & bothering my neighbors for months when it would come on for hours! We did research & found Island Pump highly recommend! We traveled miles for the amazing service!! Great customer service, professional & kept us informed of the problem. Thank you Island Pump for taking care of us! We highly recommend Island Pump for all motor needs!
OUTSTANDING TECHNICAL SUPPORT! My boat lift quit working and both motors had a humming noise. I called Island Pump and Motor Repair and Steve took the time to help me troubleshoot the problem. He had me send him pictures of the motors, switch, and wiring. After a couple of discussions and following Steves troubleshooting steps, he suggested bringing in the switch instead of disassembling the motors from the boat lift. After a couple hours, Steve called me and said the switch was the culprit. He found me a replacement switch within an hour and after wiring up the new switch, my boat lift was back in business! I was so impressed that someone actually took the time to help me troubleshoot rather than refer me to an electrician or boat lift company. ISLAND PUMP & MOTOR SAVED ME HUNDREDS OF DOLLARS!!!! Thanks, Steve! Awesome technical support!
Island Pump is amazing! Steve has been incredibly helpful with the problems on my pool pump. He worked on my pump, trying the little things first, and was completely honest every step of the way. He helped me trouble shoot the issues and really went above and beyond to help me. Every time I have called with a question, he has patiently explained and answered every question. I started out knowing absolutely zero about pool pumps, and through Steves help, I am now at least able to troubleshoot and fix the do-it-yourself part myself! (As long as I stay outside of the pump itself, lol). If there was a 10 star option, he would get 12!!!
I called talking to owner telling him what my irritation pump was doing and told him I was told by a coworker and I even looked on line and both said it sounded like my capacitor. Owner said it sounded like a motor issue to take it all apart and bring everything except where it was attached to PVC. When he called saying it was fixed I asked what the problem was Lord and behold it was exactly what I told him.So a $10.49 part and way less tune cost my over $52.00. When I went to pick up pump and stressed again how disappointed I was that I told him and could have fixed it for $40 less and less time all he did was say that will be $52 and some change. He could care less.You would think he would have apologized and charged me less but I did not get either of those.Not professional, just a scammer to make money
Took my pump off and brought into the shop for the first time. New to the pool world. They fixed it same day for a great price. Thanks guys.
Always the right part at the right price, very helpful and professional. Thank you for everything Steve.
I brought in a failed pool pump motor on Saturday morning and by Monday morning Mr. Welch was calling me with the test results. My four year pump had burned out and had to be rebuilt. Mr. Welch had the pump ready for me to pickup that Monday evening. The pump runs like new. I appreciated the quick turn-around time specially on a pool pump.
The very best timely service that Ive ever had. great place! you have to go here first.
My AC went out and I needed help. These guys spent 30 min on the phone with me helping me trouble shoot my problem. The ly were very patient and understanding of my lack of knowledge with electric motors.Will be call these guys back for help on the future
He is just the man to go to if you need a motor for anything he will give you step-by-step instructions even after youre out the door. thanks my brother for being there by the way I got a motor for my air conditioner condenser fan from him on a Saturday . dont bother with eBay go to Steve
Installed a replacement pump myself and was having trouble. Traded text photos and Steve showed me the problem right away. He was a great help.
He is wonderful! My pump wasnt working and he talked me through it via text messages. I never had to leave my house and bring it to the store. He is fantastic!
This is a great place. Reasonably prices and great customer support.
Took an absolutely brand new pump in to have an impeller placed on it....that I bought. They told me they rebuilt the pump for me to the tune of 189.00 dollars! BRAND NEW PUMP! Feeling totally ripped off.
Good service. Reasonable price.
Call about a problem and Steve asked what was happening and I told him. He walked me through a few thing and what he said worked. Not many people will work with customers and help them, they would just take there money. Island pump didnt totally honest. Thank you
Steve is the best motor man on the Space Coast. Very helpful and resourceful.
STAY AWAY FROM HERE!!! Steve is a ripoff artist. If you decide not to heed my warning then make sure you get a written estimate from this guy! And include a note that the estimate amount cannot be exceeded without your written consent. He WILL NOT stick to a verbal estimate.
Had a great experience