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AutoZone Auto Parts
675 N Courtenay Pkwy, Merritt Island, FL 32953, United States
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AutoZone Auto Parts
Comments
H.
Review №1

Becky F. Helped me find a great deal on a Battery for my Chevy Tahoe, What a great staff & everyone was so quick to help out each other. Becky happened to be the Locations GM & got me up and running in less than 30 minutes after having to jump my truck for 3 days. Great Staff & Excellent Customer Service

Ka
Review №2

They were awesome. They checked and replaced my battery. They were knowledgeable and courteous!

Su
Review №3

The young man that helped us was great everything I needed for my Chevy equinox 2011 he went above and beyond thank you

Ke
Review №4

Great visit today. Had car problems. I took it to them to analyze. Turned out it was a weak battery. Quick change and one way.

An
Review №5

Thank you Daniel and the folks at your location. My husband was in with his late sisters BMW. You guys went above and beyond to help us with her battery at a very difficult time.You were our angels and it was greatly appreciated.

Th
Review №6

I cannot say enough good things about this store and the Personnel working there I needed a alternator for my car late yesterday evening one phone call at the pot was waiting on the counter for me when I walk through the door.Also while on the phone they confirmed my diagnosis which proved to be correct on both parts. These young men would clearly be years younger than me but were knowledgeable, polite and courteous

Ed
Review №7

Auto zone usually have all the parts I need

Mi
Review №8

I had to replace windshield wipers on two cars today. The young man helped me select the correct wipers for each car. (requiring 4 different wiper blades) after the purchase he offered to install them on my cars. Not only did he accomplish this far faster than I would have struggled with. He was very friendly and Courteous. Great customer service. Thanks.

Jo
Review №9

I had bought an item here before not but a month or two prior. I return to buy it again only this time a different salesperson was there. The last time the salesperson had got the item for me so I asked this person where they were located. She didnt know. Sage said she had never heard of them there before. She didnt bother to look them up or anything. I went to OReilly Auto Parts. They too at first had never heard of them, BUT they looked them up in their computer and found the item for me. Sometimes you just have to go a little further. Btw, the hall who didnt follow through at AutoZone claimed she had worked there quite some time.

Ch
Review №10

Rick and Charles are amazing! Went above and beyond to help me out.

be
Review №11

This is a great experience if you need Auto Parts come to AutoZone theyre very helpful Im at the manager he offered to help me at any time I needed it without solicitation thats good service

te
Review №12

My 3rd time here today and now Im waiting for a tow but I could not thank the autozone enough for their expertise, help and kindness even when they were super busy. And this isnt the first time they saved me from a headache.

Ta
Review №13

Fantastic service! Lance the manager is amazing. He knows his inventory and is willing to source what customers need.

Zo
Review №14

The person that did our battery 10/10 recommend she was amazing and very nice, place was very helpful for our case and we will definitely be returning soon. thank you

ha
Review №15

Very good service and very nice people, 100% recommend coming here

Da
Review №16

I have been managing auto service centers here in Merritt Island for 26 years now. I have experienced every parts dealer in the area, and this autozone has by far the best knowledge, customer service, and friendliest staff around. Susan, Becky, Tyler, and the rest of the staff always strive for perfection and go above and beyond. I make one phone call, if they dont have it they will find it. They understand that we are committed to providing excellent and efficient service to our clients, and as a true business partner, they share in our passion and enthusiasm to be the best. We could not do what we do without a partner like this. To be a successful manager you must surround yourself with the best talent that you can, and that includes our suppliers. The leadership at this location is a great reflection of this, whether it be the retail or commercial side, they are the best! Thank you autozone for building such a great team!

Ro
Review №17

Good people, they had what I needed at a good price too.

El
Review №18

Excellent, professional service. Becky service agent friendly, knowledgeable and extremely helpful. I have been recommending Auto Zone to all my frinds.

Je
Review №19

Stopped in from out of town for help with some codes. Becky was super nice and helpful. Highly recommend, great experience. Thank you so much!

Ra
Review №20

GREAT and FANTASTIC! PLEASE SHOP HERE! The store manager will go above and beyond to help ALL his customers. They do not pick and choose who to help here even if it means correcting another shop’s error, and I love it. Got my car running 5min later:-)

co
Review №21

Super Helpful - Always. Really nice bunch of people.

gi
Review №22

Becky is super helpful and knowledgeable! Thank you for changing out my windshield wipers today.

Su
Review №23

Great customer service I didnt give a 5 star cause of their high prices

Bo
Review №24

The employees are very nice ask need any help

Ro
Review №25

AutoZone said it had good voltage so the battery is good. I asked what about cranking amps. To which the manager in training replied. It is a good battery. It has good voltage 😕Advanced tested cranking amps. Which were low. Battery needs to be replaced.

Ve
Review №26

Good selection and very helpful.

Jo
Review №27

Susan, Becky and Tyler do an AWESOME JOB. I have over 40 years of experience managing auto repair shops, and they are some of the BEST parts people I have ever dealt with.

ca
Review №28

This is my go to place for parts and so many other automotive accessories.

Mi
Review №29

Thank you guys for helping me solving my problem with my car after going around looking for help, you work until late and were there to help me, thank you Rick and all your team! Keep the kindness and great job 🙏

Ch
Review №30

Really nice people

Wi
Review №31

Good parts at a reasonable price but as with most chain stores try to have an idea of what youre looking for and dont ask for too much advice because most of these guys dont really have any real experience in repairs so when you ask them their opinion about it theyre telling you things theyve heard not things theyve experienced which is really not a good thing when it comes to getting advice and spending money on expensive parts all in all its a good place so theyve got a lot in stock being that it is a hub store or warehouse store as they call it

Jo
Review №32

Always great service and quality parts!

Sh
Review №33

Employees are super nice they dont keep enough stuff in stock but other than that great place

Ka
Review №34

Thank you to Rodger for being experienced and knowledgeable about my battery issue, helpful with actually replacing it, and also friendly!

Ca
Review №35

Great experience at this AutoZone. Nate immediately acknowledged my existence and after explaining my slight dilemma he was able to resolve it for me. I am very impressed with his professional attitude and demeanor. Highly recommended. Thanks again Nate!

Li
Review №36

Had what we needed. Very nice folks.

Jo
Review №37

Courteous staff got exactly what I needed

NT
Review №38

Got new wiper blades and had difficulty installing rear wiper. Staff came out and handled it.

Ja
Review №39

Great people !

Ma
Review №40

Thanks for your advice and help with my engine light diagnostic assessment. How ever it was wrong. Should I do another diagnostic test?

Ma
Review №41

Car heaven

35
Review №42

Great service.

vi
Review №43

Excellent service and parts availability

La
Review №44

Always perfect service

Ba
Review №45

Friendly, helpful and Knowledgable. Prices were as good or better than my other choices.

Ch
Review №46

A clean friendly well stocked auto parts store where the sales reps are just eager to help a auto parts store the stands behind the word when they sell you a lifetime warranty its a lifetime warranty the competitor Discount Auto Part their lifetime warranty its only 2 years for six months depending on when they free up space on the computers so I would say job well done to store manager Steve and the AutoZone family job well done keep up the good work putting customers first

Ka
Review №47

What awesome guys. Changed out my battery even though it was raining! Thank you!

j
Review №48

Love going to autozone! They have everything I need and I only have to spend 20% extra and get to wait in line behind two people for 35 minutes. Also, they have air fresheners, who doesnt like air fresheners!? Get in the zone, just make sure you have 45+ mins to spend

Mi
Review №49

NEVER AGAIN. I just spent nearly $40 on wiper blades. When I went out to the lot to install them, an adapter on one of the blades was broken and would not allow for a snug connection. Thinking they would replace the defective blade adapter, I was shocked when the technician accused me of breaking the adapter. Even after I explained that it was defective in the package, he stuck to his claim that I broke it and refused to replace the defective part. I should have just asked for a refund. Instead I was falsely accused and now have a broken wiper blade. Simply terrible customer service and business practices. Word of warning: if you buy anything there, empty the contents on the counter before leaving the store. Unbelievable.

Vi
Review №50

Good service

Lo
Review №51

Great Service

Sh
Review №52

They had everything I needed and the service was quick. But employees need more experience because i had bought everything for a oil change. Then had to go back and get everything again for a oil change. Cause they didnt realize that mustangs only used one certain oil filter and oil.

Er
Review №53

One of the best out of the rest imo. They are very helpful and parts prices are reasonable. Obviously they can be cheaper online. But youll have to wait for part to arrive. They try the best to give advice and parts with sometimes the limited info a customer has to give them. If people would be better informed about their vehicle things will go much smoother.

Ch
Review №54

Great service! Went in to have my battery checked & eventually replaced. Richard went above & beyond. Thank you for your awesome customer service Richard!!!

Br
Review №55

I was having troubles with starting my truck and the entire team here was super helpful. They were able to test my starter (which I originally thought was the problem), and the starter was actually good. They helped me troubleshoot and we narrowed down the problem to a simple battery replacement. This was way easier than what I envisioned and I owe it to them because they helped me figure out where the problem was from. Roger went above and beyond to make sure my truck was fixed and running like it should. By the time we found the solution, it was about 10 minutes after closing time. Even so, he helped me in the parking lot and even took time to clean my battery terminals and help with a loose connection. By the time we were done, it was 35 minutes past closing time. Never once did he complain or make me feel rushed. Roger is the reason I will keep coming back. Kudos and thanks to the entire staff for your help!!

Gr
Review №56

Nice guys. I needed a battery for my car and they installed it and I was back on the road in less than 15 minutes.

Ba
Review №57

Great staff at this location! Very personable and professional.

Ma
Review №58

Very nice people working there Asked me right away If they could help me find something but I knew what I wanted and where it was in the store. Cashier was awesome.

St
Review №59

Very friendly knowledgeable staff. I had a check engine light. The woman that helped me (I didnt get her name) came right out, hooked up the diagnostic tool and was able to tell me what i needed to know.

co
Review №60

Bought the headlight bulb I needed head clerk in the store and install it for me but it didnt work and then when I was getting ready to leave he shut the hood of my car for me but it didnt latch right so I have a ball that doesnt work and the hood of my car doesnt latch so Im driving home with my car hood not latched properly good customer service but I needed a bulb that work and I need it installed I cant drive around with no headlights

Al
Review №61

Great service and customer support

Tr
Review №62

Helpful

me
Review №63

Great service... Great customer service 👍

Sh
Review №64

The staff is very helpful and knowledgeable. Just yesterday I bought new wiper blades and they even installed them for me. We have a few autoparts stores on the island but this is the only one I will use.

An
Review №65

Very informative! Extremely happy to help me determine what the the check engine code light determined and helped me figure out the best and easiest way to fix it. Thanks Roger!

Co
Review №66

Amazing and friendly

Sc
Review №67

I have a 1977 boat with a Ford 460 in it. They always have time to find the right part for me. If they are out of stock most time I can get it around 8:30 the next morning. Great Job Guys!

Gu
Review №68

This is my go to place for my automotive parts and questions. Koty is a great guy has helped me solve a numerous problems, in the past. I would definitely recommend stopping there for automotive needs. Needs which you may not need to go to the dealership about.

jo
Review №69

Nice

Sc
Review №70

Been to autozone several times. Always had the parts I needed. Never had any problems with them. Surprisingly the parts are cheap for our car. Overall good service. Also had them check out charging system, and even looked at other issues we had with our car at no charge. Awesome!

Mi
Review №71

Generally never have a problem at this location, it tends to be quite popular every time I go. The most recent visit I asked for my military discount as always and the manner walked up saying hes been in here write a bit and never said he was military. Other than that this is my second favor auto zone lol

Sh
Review №72

I waited in this store for 15 minutes while three different employees told me they were busy and would get someone to help me, I was the only person in the store. I went across the street to advanced and they helped me right away.

Ed
Review №73

Just what youd expect. Good

Ma
Review №74

AMAZING experience I came in with my mom to get some parts for my honda civic RICHARD was super friendly helped me out with everything and awesome customer service ill for sure come back to this location cause of him !

Da
Review №75

Good job, and fast service.

An
Review №76

We got the wrong belt when we ordered online but when we went in they fixed it no questions asked.

Lu
Review №77

Staff was rude to my wife then refused to install the battery they told her they would install when they did it to her. Also, unlike every other store Ive been to including the far superior one across the street, they require you to wait for an attendant and take your personal information before depositing used oil.

sa
Review №78

Get in the zone

Jo
Review №79

Richard and Susan are freaking awesome and super wicked amazing how much knowledge and expertise they both show

Ry
Review №80

Love this AutoZone. Dont forget about the veterans discount. I appreciate them for that.

Je
Review №81

Very helpful and fast will be my parts store forever thanks auto zone

Gr
Review №82

We had some battery problem and stopped by to get it checked out. After getting a free battery inspection, we found that we needed a new battery. Free battery installation and disposal of the bad battery. Customer service was outstanding! In and out in less than 15 minutes!!

Bl
Review №83

Guy that was helping me (older gentleman) didnt seem like he had a clue

Di
Review №84

They always have what I need,even when I dont know what I need.

J&
Review №85

Use to be my number one choice but lately it seems like advanced Auto is better

Bl
Review №86

Went to Autozone for a new battery and the installer hooked the connections up backwards. Fried one of the electrical components. The manager was kind enough to take care of the repairs and the replacement parts but the bott line is that it never should have happened in the first place. I will NEVER go back to Autozone. The insult to injury is that I cant get them to stop emailing promotional garbage on a daily basis.

Ca
Review №87

Needs to carry motorcycle and scooter oil. Needs people with better knowledge of this.

Ch
Review №88

Great service friendly Associates always eager to help job well done AutoZone

Fr
Review №89

Friendly reasonable good selection instock.

Jo
Review №90

Its never crowded, so theres usually someone available to help you find something you need.

jo
Review №91

Go here at least once a week to work on my classic cars they have or can get anything you need for a newer or older car. Staff is always very helpful.

Ja
Review №92

Great service. Parts unavailable though

Li
Review №93

Bought new windshield wipers and the guy helped me figure out exactly what I needed and installed them.

Ty
Review №94

Well there is three auto shops on this corner so I choose AutoZone if I am going south if Im going north I go to advance discount Auto or OReillys just opened

Ja
Review №95

They are always very helpful.

Co
Review №96

Great service good people this is where I get my parts for my vehicle

Jo
Review №97

Easy in easy out the guys behind the counters are great

Ra
Review №98

Nice clean Store, Great Staff

Je
Review №99

I have shopped here for fiberglass finishing materials, RV wiring parts, batteries, etc. The employes are very helpful knowledgeable.

Ga
Review №100

Very helpful and knowledgeable service members

Information
18 Photos
100 Comments
4.4 Rating
  • Address:675 N Courtenay Pkwy, Merritt Island, FL 32953, United States
  • Site:https://autozone.com/locations/fl/merritt-island/675-n-courtenay-pkwy.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A3801&y_source=1_MjQ3MDU5NS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 321-453-4877
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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