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Merritt Island Air & Heat
625 Cypress Dr, Merritt Island, FL 32952, United States
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Merritt Island Air & Heat
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Review №1

Merritt Island Air & Heat are my super heroes! Our AC stopped working and with temps soaring close to 100 degrees they worked as fast as they could to get us back up and running and were reasonably priced! Ryan was amazing and explained the issues and how to work with our warranty! Kathy, from the office, kept us informed every step of the way with regards to scheduling and was able to get parts within 2 days! With parts limited and often taking weeks to find, this was amazing!! I highly recommend working Merritt Island Air & Heat!

El
Review №2

We had an AC emergency where entire unit needed to be replaced, same week. Merritt Island Air & Heat not only went out of their way to come, inspect and give us a quote the same day (even though they were booked for a week) but did the installation the next day. Crew was professional, on time, cleaned after themselves, simply pleasure to work with.

Ja
Review №3

I needed to completely replace my heating and A/C. Eddie Wylie and the entire team were very thoughtful and professional. They arrived on time or a little early for the in-home quote and install, answered all of my questions, and were careful around my home when performing the installation. Very good value for a great quality system. Highly recommend!

Li
Review №4

MI AC went above and beyond our expectations to replace a piece of ductwork that had been missed on the initial replacement. Eddie was SUPER responsive to all my questions. The work crew was super friendly and completed work quickly and cleaned up beautifully. I highly recommend this business.

Jo
Review №5

Ryan from Merritt Island air and heat came and services my ac unit on Friday 3/26/21 and he was by far the most honest ac heat technician Ive ever dealt with. Very knowledgeable and good at what he does. I would highly recommend him and this company in the future. Thanks again Ryan. -John Dembosky

Ma
Review №6

We have used Merritt Island Air and Heat for many years at my house and my 88 yo Mother’s house. Each time they have always been very attentive in providing excellent service. Ryan is the latest Technician we had and he did not disappoint. Ryan rocks! Thanks!

To
Review №7

Installed a TRANE XV18 Variable Speed Heat Pump system, did an exceptional job. Would highly recommend them for any A/C work.

Ro
Review №8

I noticed that my heater and air conditioning fan inside the house stopped working Sunday morning. I called Merritt Island air and heat Monday morning to see about having it serviced. Ryan was at my house within a couple of hours after the phone call. It was extremely fast to have same day service. Ryan diagnosed the problem with the motor in the air handler. He had to order the part from Trane. He returned the next day with the new motor and fixed the problem. Ryan was nice and very professional to work with. I would recommend Ryan and Merritt Island Air and Heat because they have been the best company I’ve had service with on my unit that I didn’t even buy from them.

Mi
Review №9

This was the nicest, most professional and thorough group of guys around! Excellent and timely business. They communicated to the very end and had everything buttoned up with no issues. I have been recommending Merritt Island Air & Heat to EVERYONE!

Fr
Review №10

They replaced my entire A/C System. They did a great job. All done in less than a day. Awesome work. 👌

Bi
Review №11

Ryan just finished replacing EEV valve on new 5 ton Trane system. Ryan was a pleasure to talk too and explain all he was doing. Pulled good vacuum on system for freon fill. System working great now. Thanks Ryan and thanks installers for doing a great job. Would recommend Mer Isl Air & Heat to anyone who needs AC system

Br
Review №12

My a/c quit working over the past weekend so I called Merritt Island Air and Heat to come out and repair it since they installed it 3 years ago. Ryan showed up and started working on my unit. After about an hour he hands me the bill and tells me there is nothing wrong with my unit. Keep in mind it went into shutdown mode since the weekend. I asked him what the codes meant that were on the air handler display? He told me there weren’t any codes. After I explained to him that I took pictures of these codes he seemed to get very upset. I wanted to know why it went into shut down mode and didn’t want this problem to repeat itself in the future. Now he wants to argue that there wasn’t any codes when he arrived and there was nothing else he was going to do. Not wanting to argue in my house in front of my 11 year old child I asked him the name of his manager which he told me was Mark Matlock.I called Merritt Island Air and Heat and left message for Mark to call me. A short time later er Mark called and I explained the situation. He stated that the codes couldn’t have reset themselves and that Ryan must of reset it. Mark explained that he needed to figure out what codes meant and would call me back after further investigation.It’s sad I had to call the manager to get him to try and figure out problem with my a/c. I had a VERY BAD EXPERIENCE WITH MERRITT ISLAND AIR AND HEAT and would think twice before using there services.SincerelyBrian Mac

Th
Review №13

We had been out of town for a while, and upon returning found that the AC wasn’t functioning. We called for help and a few hours later Ryan showed up. He found the problem within minutes and had us back up and running in no time at all. We really appreciated the prompt and professional service we received. Ryan was fantastic and is our hero for the weekend.I would very much recommend him and this company.

Da
Review №14

Your tech Ryan just left our home on a call that I made today about our A/C and I have to say he did a tremendous job. Very professional!!!!!!! Answered all questions ( asked a lot ) and did a great job. Will recommend you company to anyone that I know that needs A/C or Heater work

Ro
Review №15

The technician Ben was awesome. He did a thorough job servicing my A/C unit and air handler. He was very knowledgeable, professional and courteous. I highly recommend this company. My A/C is spinning like a top again. Thank you Ben !

Da
Review №16

Had a new air conditioning system installed about a year ago and were very pleased with the service, Yesterday we had the Reme Halo air purification system installed by Ryan. We had been reading about the benefits and were convinced that it would be good for killing bacteria, viruses, air pollution. My wife has allergies that cause her to sneeze every morning and have an itchy nose. This morning for the first time she had no sneezing. We would highly recommend this system. Ryan was prompt. knowledgeable, and answered all of our questions.

Li
Review №17

The tech was friendly but did not do much to find the problem, stating that her had recently hurt his back. We called another company who readily found the problem by going in the attic!

Ni
Review №18

Calling and asking for someone to come out was easy . Ryan found and fixed the issue he was Friendly and patient.

Ci
Review №19

The guys just finished installing a new unit and air handler. The job was done well with integrity, professionalism, and courtesy. I highly recommend this company!

ph
Review №20

Installed new ac unit and air handler did a great job. Everything works great. Workers were very professional and explained everything very well.

Er
Review №21

Absolutely recommend this company. Professional and timely. Thomas has been my technician and he is awesome. Thomas goes into detail with any problems or issues and gives suggestions on how to take care of the system. I would highly recommend this guy for any job that needed to be done.

Da
Review №22

From our estimate with Eddy to our install with Sean and Dave everyone was professional, knowledgable and personable. Eddy discussed our options after listening to us discuss our home and our needs. Sean and Dave clearly know their trade and did a fabulous install despite several problems they found with existing HVAC system. Everyone knew their job and did it seamlessly...... from the office staff to the sales and install staff it was a pleasure doing business with them. We highly recommend this business for any HVAC needs and would give them 10 stars if that was an option!

Th
Review №23

The team of Shawn and Billy showed up at 8:30am and worked diligently until 7:45 at night to install our new 5 ton unit! They were courteous, kept everything tidy during installation, and Shawn was knowledgeable and professional in explaining and showing us how to operate our new system. They both went above and beyond to make sure we were completely satisfied with their work. Also Eddie, the Rep that sold us the unit, was courteous, professional and knowledgeable and made sure we got the best unit suited for our household. We highly recommend this company and thank them for their honesty and commitment to customer satisfaction! Thank you for a job well done!!

Lo
Review №24

Every bit of our experience with MIAH was exceptional! Thank you for the great service!

Ke
Review №25

Excellent installation team. Took them about 6 hours to remove old system and install new system (compressor heat pump, air handler heat strip and thermostat). Meticulous clean up. I love the new system.

Ji
Review №26

Corey was my technician. Very professional and courteous. Meticulous in performing the maintenance of our unit. Well organized, explained what he was doing. Recommend Ellington to anyone with AC needs.

J
Review №27

This was the first time that I had service with the company. They responded immediately.The technician name Dalton was great and and well experience. I would use their service in the future. Very satisfy.

Br
Review №28

Ryan came by today and what I thought was going to take up my whole day only took him a little while. He got right in and fixed everything up and now I have heat again!. He was professional and cool at the same time. Great experience.

Ja
Review №29

Outstanding company, my trane I purchased from Merritt island air & heat lasted over 20 yrsI would highly recommend them and be sure to go with the extended warranty

Pe
Review №30

My system quit. I called Merritt Island Air & Heat for a quote for a new system. Eddie Wylie was great!! He came right out and provided a quote that same day. Sean and Frank the install crew called me upon arrival on the date of the promised install. Both were on time and professional. They completed the install and provided excellent customer service. They cleaned up everything and explained the system operation to me.This Trane system is the best I have ever owned!!THANK YOU AGAIN TO THE GREAT GUYS (EDDIE, SEAN, FRANK) AT MERRITT ISLAND AIR & HEAT.KEEP UP THE GREAT AND EXCELLENT WORK YOU PROVIDE!!

Bo
Review №31

Great sales, business an installation folks. Very professional. Old system presented significant challenges that were never right and made more complicated over the years. They designed and installed solutions to existing system problems and installed new equipment properly. Extreme attention to detail with performed with care. Total responsiveness to my questions and needs

Ja
Review №32

Thank you Ryan at Merritt Island Air & Heat. Thank you Kathy and Hayden too. We bought our home in Cocoa Beach in 2018. The summer of 2019, the hottest one on record, our AC decided it was going to have problems. Luckily, Kathy helped make sure we were still covered under the warranty for the unit that was installed by a local, defunct competitor in 2015. Ryan and Hayden serviced and tested the unit a couple of times (plugged drain lines, tested for a small coolant leak), before we finally had to replace the leaky coil. Ryan removed the oil coil from the air handler, and husband reworked the plenum and the return air box below the air handler. Ryan came back and did a fabulous job of reinstalling a new coil, reattaching the lines, charging the unit and did such a neat and complete job. Ryan, Kathy and Hayden are all professional and courteous every time we have interfaced with them. I highly recommend the Merritt Island Air & Heat.

ma
Review №33

Merritt Island Air and Heat, Inc installed my air conditioning and heating system 8 years ago. I have been very satisfied with the system and the service. Today I had a general check on the system. Our service technician, Ryan, did a great job. He took the time to communicate the condition of all aspects of my system. He even took pictures of the unit for me since I live in a condo and the unit is on the roof. Thanks, Ryan and Merritt Island Air and Heat for providing me with such great service.

St
Review №34

Thank you Merritt Island Air & Heat. And thank you Ryan for installing the Apco lights and cleaning the housing. You were very professional and explained how the lights work and what to look for. I also appreciated that you called back a few days later and checked to make sure everything was working. If we have any other problems I will definitely ask for Ryan. From: Julia

2
Review №35

I always go to Merritt Island Air and Heat for all my issues with my home air conditioner. Their prices are very fair and I noticed that they don’t try to sell me something I don’t need. I really appreciate that.I recently had a new air conditioning unit installed. The price was fair and the workmanship was excellent. Even the county inspector who came to inspect the installation said it was excellent.

Fe
Review №36

Had a great experience with Merritt Island AIr & Heat. I got quotes from two other 5 star AC companies and Merritt Island Air & Heat had the best prices by far. Their rep Eddie Wylie was great at providing me quotes for different configuration scenarios. And also answering my constant calls to ask different questions regarding AC usage and efficiency

Ma
Review №37

In late August my old AC died and service tech Ryan came right out to troubleshoot the problem, then Eddie came a couple of hours later to determine the cost of replacing the AC. The next morning 2 installers were here with my new Trane system and had it installed and running beautifully that same day. I have used this company since 2001 and everyone including schedulers, service techs, sales, and installers have always gone the extra mile to take care of my AC issues as quickly as possible. This is a quality company and absolutely deserves 5 stars !

Mi
Review №38

Ryan did a great job on annual PM for my 2004 Merritt Island AC Trane unit. Attentive to detail and explained things clearly. Thanks Ryan!

Ch
Review №39

Honest service with a smile! Prompt service and fair prices! Would highly recommend!!!

Da
Review №40

Sean and Frank were prompt, professional, knowledgeable and worked super hard all day...job well done!!! I would highly recommend Merritt Island Air & Heat.

Mi
Review №41

We want to send a huge shout out to Mark Matlock, the service coordinator there at Merritt Island Air and heat. He helped coordinate with our tech to help cure our infected a/c unit. Ryan was our technician. Ryan was fantastic. He communicated the issues with our system, what was wrong, what needed to be addressed. Most techs Ive come in contact with, really dont care about communicating with their clients. This is where Ryan was the difference and excelled by volumes. When someone knows there biz and can share his knowledge and comfort a stressed client, you have a winner. None of us are cool when trouble strikes with a broken a/c unit a day before the 4th. Ryan and Mark made it that much easier on us. If your looking for a local company who treats you right, with respect, this is your company.

Is
Review №42

My AC was not cooling as well as it used to. I called and scheduled a technician to come out. He was able to come out the next day. My system was diagnosed quite quickly as a leaky Accumulator. He was able to give me an estimate on the spot to look over. I decided for them to order the parts for the repair. When the parts came in they called to arrange for the replacement. The technician came out and while replacing the accumulator, ran into some trouble due to the age of the unit. The tech had to run back to the shop a couple of times. There were additional parts that were needed to repair the issue. The company covered the cost and kept the work order at the quoted amount. I will definately be continuing to use their dependable service.

Ma
Review №43

Just had Merritt Island Air & Heat come out for a service call. Always leary of AC guys, but I saw many good reviews and thought I would give them a try. Couldnt be happier!!! It was a minor repair, relatively inexpensive as AC repairs go. He easily could have upsold me. They have earned a loyal customer for life now that I know I can trust them. Many thanks to the tech (Thomas) and the scheduler (Cathy?) for all their help!UPDATE** Just had to call Merritt Island Air & Heat out for a second repair. Once again, EXCEPTIONAL service! Cathy handled a scheduling miscommunication with exceptional customer service. We were lucky enough to have Thomas come out as our tech again, and he found just a minor breaker problem. Could not be happier to have found an AC repair company I trust 100%! Many thanks!!

Ku
Review №44

Outstanding service!!! Lightning strike took out our AC Sunday night.Called Merritt Island Air & Heat first thing Monday morning and they sent their technician Ryan out. He quickly diagnosed the problem, explained our options, acquired the replacement parts and had our AC operating by the afternoon! His actions went above and beyond the norm. They will be my first call for all HVAC issues in the future. Thank you.

Do
Review №45

Service for commercial ac unit didnt call me back to set anything up even after 2 calls in to the receptionist over a 4 day span. Got to at least let people know whats up.

Ro
Review №46

MI A&H performed a Blue Ribbon Maintainance service on our Trane AC unit recently. The technician, Ryan, was very professional and thorough. He took the time to provide us with a comprehensive explanation of steps we can take ourselves to keep the unit operating most efficiently.

Cy
Review №47

Super installers, efficient, clean, easy to work with. Highly recommend Merritt Island Air & Heat!

Th
Review №48

They did a fantastic job doing the install....we got a complete system - inside and out.....very, very satisfied

Ri
Review №49

Very professional and courteous and cleaned up after they completed the job.

Sc
Review №50

Drivers need to learn to slow down in neighborhoods!!! Driver was racing down my street in Indian Harbour Beach. Hit a kid and this company wont exist anymore!

Ci
Review №51

One word “ RUDE”The worst customer service I’ve EVER had.If you want to waste your money call this company.

Information
5 Photos
51 Comments
4.7 Rating
  • Address:625 Cypress Dr, Merritt Island, FL 32952, United States
  • Site:https://miacfl.com/
  • Phone:+1 321-392-6564
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Air conditioning store
  • Air conditioning system supplier
  • Air duct cleaning service
  • Air filter supplier
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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