user
Metro by T-Mobile
6014 Broadway, Merrillville, IN 46410, United States
Appearance
Metro by T-Mobile
Comments
Ve
Review №1

Soledad did such a great job in getting me a brand new tablet, me and my wife are very thankful for her shes always so sweet to her customers and she deserves a raise!

Av
Review №2

Soledad does such a great job there. She helps everyone. Thank you!

Va
Review №3

Everytime I go there there are new employees. No one seem to stay employed there.

Br
Review №4

Caroline from metro by tmobile helped me out alot today i lost my phone being a working man cant go to long without it business calls and such went in explained the situation she set me up with an upgraded phone had me in and out of the store in less then thirty minutes very nice and professional will continue business with metro thanks to her

Ka
Review №5

Jordan and chloe did great

Je
Review №6

Nice friendly staff, was a much better experience than my old provider for sure 5 star

Va
Review №7

Im getting rid of this metro PCs phone. I got this phone last year and within one year time. Ive replaced the charger 6 times. Last charger I will buy. Getting rid of this phone. There chargers are no good. Or the phones are no good. They break easy.

De
Review №8

Soledad was very helpful, was able to get my phone set up very quickly, would highly recommend Metro PCS not only that but going to this store in specific, above and beyond service.

Ti
Review №9

Terrible experience. Took two withdrawals from my account. Told me I had to wait 72 hrs. Money ws never refunded. Had to go over there head and found out they never put it in to get refunded. Never gave me a case I’d number, just ghetto at its best. Very unprofessional!

S
Review №10

Soledad is The Best Cell Phone Associate Ever She’s Bomb Will Hook You Up Down To The Phone Case, She Needs A Raise.!

Au
Review №11

Excellent Fast service, Great prices, highly recommend this location

er
Review №12

Really good store to go to, I could go closer to home but, since Ive been coming here for over a year, and the service is always great I drive the extra 10 min to come here

Ti
Review №13

Soledad and Jovana always give the best customer service they are always very friendly and always have a smile on their face😁

La
Review №14

Great friendly service, excellent prices very satisfied!

Jo
Review №15

Great customer service! Also they are cheaper than all the other Metros they dont charge full taxes and have good prices on accessories also.

An
Review №16

I really enjoy going to this cellphone Store all the time

Vi
Review №17

Very excellent service with Soledad and Darniese on the 6014 Broadway location....my mother in law had trouble with her phone at a different location ..they made her factory reset her phone ..do a claim when she didnt have....but the this ladies fast and do friendly and professional...rretrieved her stuff back for her..tHanks again ladies

De
Review №18

Nice costomer service and very knowledgeable...Soledad is great and very helpful.

Pa
Review №19

Rudest customer service! We stopped in to get help. They said we needed to call the 800 number. 800 number said we need to speak to an ASR representative in a store. We called back to the store to see when one was available. They proceeded to ask me who was calling. I am the customer looking for help. Why are you asking whos calling! And then they guy at the store just hung up on me! Never again will we fart around with metropcs! Thank god we are back to at&t where we actually get coverage in places and customer service!

St
Review №20

I had a wonderful experience at this Metro by T mobile store with Alma and Soledad with their great customer service. Helped me with the entire process!!😃

te
Review №21

The employees here are very nice and helpful Metro PC is by far the best prepaid phone service in my area!!

Si
Review №22

Very good and helpful service!

Ki
Review №23

Told my guy Aj one of rhe sales reps i would give a shout out for his excellent service and help setting up my new phone. Very hwlpfulb very knowledgeable i recommend this store fersure.

Lo
Review №24

I had such bad experiences at the us 30 store with false information and attitudes it was great to get someone like Soledad who cared and had compassion for my situation . You rock doll and I appreciate you .

Ch
Review №25

Went to pay my bill. It was quick and easy.

Ib
Review №26

Best customer service you can find!

Sh
Review №27

The girl that worked there was rude at times but overall its a good place to go with special when you need Metro and the Merrillville Indiana area

Ma
Review №28

Had to let them go. Bye bye

An
Review №29

Poor customer service; to rate had to give a star

As
Review №30

This ZTE phone is the first time that it came out so it had a lot of problems when I took it to the office and Gary Indiana I asked them to exchange the phone they would not he did something and reprogrammed it but I was under warranty so should have replace my phone and they did not so I still have lots of problems with this phone because by the time I got it back to the store that I bought it from the year had expired in the purchase

Kr
Review №31

These people pray on mildly mentally handicapped kids they n steal also from handicap kids

Lu
Review №32

Great Customer Service!!

As
Review №33

JOVANA WILL RIP YOU OFF CHECK PRICES ELSE WHERE BEFORE PURCHASING ANYTHING !!!!! I AM VERY UPSET WITH ALL MY PURCHASES THAT CANT BE RETURNED WHEN I SPENT 399 IN THEIR STORE

Sh
Review №34

Soledad rocks!

Sa
Review №35

Friendly service

Le
Review №36

Very helpful!!!!

Information
13 Photos
36 Comments
4.2 Rating
  • Address:6014 Broadway, Merrillville, IN 46410, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 219-979-8151
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–5PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–7PM
Service options
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Similar organizations