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Southlake Nissan
4201 E Lincoln Hwy, Merrillville, IN 46410, United States
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Southlake Nissan
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do
Review №1

Cody was excellent to deal with and we highly recommend him. Very good salesman! Even more, D the manager is someone who we would work with again and we highly recommend. Not only were they friendly, but they were genuine and trustworthy!

To
Review №2

Salesman, Zack was amazing. I walked in with a specific budget & he was able to find me the perfect vehicle, for my budget. Quick fast & easy. Awesome service.

Ar
Review №3

As a consumer I often dread going into the dealership car searching. Well all that changed on Today. Audrey at Southlake Nissan was hands down the best car salesperson Ive ever encountered.. I highly recommend this place . Especially Audrey!! Shes awesome

Do
Review №4

Went to Southlake Nissan to check on a Rogue that was newly listed. Zach came out to meet us and showed us the vehicle. We inquired about other options on the lot and he was incredibly knowledgeable and insightful about other cars. We fell for a Santa Fe, and he was able to meet our budget and get us a fantastic deal. We will definitely be back here for our next vehicle. Great experience!!!

Sa
Review №5

Southlake Nissan has always been great with service.My intention was to buy my lease, and I well, right now, am walking out with a great deal on a new Maxima Platinum. Zach Handley is a no frills, low key, helpful, conscientious, and caring salesman. And Pat Sullivan in finance is the best!Overall smooth transaction with fantastic service. I am a forever loyal customer!!

Ch
Review №6

Dee was AMAZING at finding me the perfect car. Couldnt be happier with my purchase.

Mi
Review №7

Excellent service by the department. I love the guys at the counter, Brian and Ryan people there so helpful pleasant and kind. Ryan kept me updated on the progress and we got everything accomplishedAlso this is the only dealership service department that I have regularly used. I also take my Subaru to this Nissan dealership. The department has high service and quality. The manager, Randy, is always pleasant. Actually I ran into him at a fundraiser a couple years ago and he came up and created me by name. He wasn’t previously familiar with this nonprofit but based on a Conversation with a customer he came to the fundraiser to support a women’s shelter. I think that the quality and high level of service is a product of good leadership. I regularly recommend this service department to people I am in contact with.

Da
Review №8

I got in a nail in my tire (2022 pathfinder, 1,500 miles) called in for some early morning assistance and Randy and his team got me right in. Took care of me and treated me like a valued long time customer. I was able to make it to work on time and still have time to get a coffee. Excellent job to Randy and his team. I will be back

Ca
Review №9

Zack was amazing to work with. He took the time to explain everything about my new car in detail. We had an issue with our insurance card but he got everything squared away. Would highly recommend working with Zack in the future.

Me
Review №10

Audrey Love was very helpful in our search for a new vehicle. She was able get us what we were looking for within our budget. If youre in the market for a new car go see her!

Ti
Review №11

Will Broughton was very helpful today & made sure that I had a positive experience purchasing my very first vehicle. I am so happy with my new suv. thank you!

DA
Review №12

Very Nice place. Very Helpful. They Work with you to get the best deal.

Sy
Review №13

Dave was great! Easily the best car buying experience I’ve ever had. He took his time with me and explained everything to a T! I couldn’t be more thankful.You’re awesome Dave!

Me
Review №14

Love my new car..Thank to Troy for all his help n all the great ppl at south Lake Nissan for making it possible 😁😊

Vi
Review №15

Adam was very kind, and excited for me when trading my 2018 Nissan Kicks for the newer 2021. I enjoy the make and model, because the gas mileage is perfect for a busy bee like me. Not only did I get the vehicle that suited me, but with patience and doing my part of keeping good credit, I was finally relieved of my co signer! I highly appreciated it, thank you ☺

Er
Review №16

I had intentions to buy a Nissan Kicks car and Dave helped me with looking for my next new car. He let me take the car for test drive. It was a great experience getting to learn more about the car before I bought the Nissan Kicks. Dave is a very great salesman.

Kr
Review №17

If you are looking for a pleasant car shopping experience, go see John Vayo at south lake Nissan! He really listened to what I was looking for and made it happen. He wasn’t pushy and was very polite. I will definitely send people his way!!

Ch
Review №18

My transmission went out and they were able to take me in right away and get started on the warranty repair. Randy and the service guys were very helpful and were able to make sure i had transportation for work. I always feel taken care of at Southlake

Ke
Review №19

****SERVICE DEPARTMENT***I was so impressed with NICK BARRETT when I went to get repairs done on my vehicle. He was very knowledgeable and was able to answer my questions without hesitation. I did not feel like I was being pressured or taken advantage of. The repairs were done correctly and quickly. Service Manager Randy was also awesome and manages a highly talented team of individuals. I wont go anywhere else for service.

Va
Review №20

Cody was fabulous with his customer service and did a great job helping out with finding a car.

De
Review №21

Thank you Dave and Pat!!! This experience was scary at the start but you were able to quickly get me what I needed right at the price I needed. If you are thinking about getting a new car they are the BEST in the MIDWEST!!! Thank you again

Jo
Review №22

I came in here with no expectation that I would walk out with a Nissan 2021 Sentra! I only planned on scouting for cars at other dealers and when I explained to Zack, wonder guy with lots of heart, about my budget and credit score and he hooked me up with an unbeatable deal!10/10 would recommend people looking for a car to come here and ask to speak with Zack!

os
Review №23

I was warmly greeted the moment I walked inside. Id spoken with Dixie prior to arrival, and upon arrival was met by Dave. BOTH were immensely helpful and made my experience a great one!! Will definitely look forward to future business with Southlake Nissan

Ca
Review №24

Dave Whelan is the best bought two Nissans from him, he made me a very happy customer!

Sh
Review №25

Troy was very helpful through out the car buying process. I came in when there were no cars on the lot. He took my information and texted me as soon as one arrived. He took the time to go over all of the car features and when he didn’t know an answer, he would admit it and find out the right answer instead of just telling me what he thought I would want to hear. I also appreciate that he helped program all of the radio stations and reviewed features on the day I picked it up.

De
Review №26

Dave Whelan was amazing. Made the whole car buying process super simple easy put me in a vehicle I love and would highly recommend to anyone looking for a car to go to Dave

Er
Review №27

I worked with Audrey Love to purchase my new car. Audrey went above and beyond to find my desired trim and color combination. It was a pleasure to work with Audrey and I recommend seeking her out if you’re in the market for a new car.

La
Review №28

This was my first time buying a car and Zack helped walk me through it. He was very patient, kind, and extremely helpful! He definitely got me an awesome deal!

Tr
Review №29

Will Broughton was the best salesman ever. He was very friendly and answered all my questions.

Er
Review №30

Excellent experience here from service to sales! Troy in sales was awesome! No pressure sales. Helped me right away and provided an excellent offer for my trade in. I was very pleased! Would highly recommend Troy if you are in the market for a car. And Randy in service always delivered excellent customer service. Overall, a great dealership!

Al
Review №31

I took my aunt to purchase a new Nissan Centra today. Will Broughton, was our salesman. He and the rest of the staff were awesome! Will was very knowledgeable about all of the cars features and made sure we knew how everything works before we left the dealership. Service was very efficient. It was a pleasure doing business at Southlake Nissan. When you visit ask for Will as your sales person.

Am
Review №32

We worked with John Vayo and he did a nice job helping us find a vehicle that would work well for our family. He was easy to work with and didn’t pressure us to buy. We visited a few dealerships and felt most comfortable with John. Great experience and are very happy with our new suv.

De
Review №33

Buying my new Nissan Rogue was a great experience! John V., I knew exactly what car I wanted and how much I expected from my trade-in and thats exactly what I got! No hassles and no pressure even when I said I wanted to think about! The sales person John was very knowledgeable about the vehicle and very friendly and helpful! I love my new car. Thank you Southlake Nissan!

Ca
Review №34

Im not a big fan of car dealerships but Zack went above and beyond for me to get into my new car. Love the fact that the whole process was relaxed and he didnt just treat me like a number. They really make you feel like family

De
Review №35

Great experience was due to sales person. Dee Taylor took his time with my mom. Answered all her questions and did not try to up sale or talk her into anything. He worked with her budget and got her into the car she wanted. Then took time to go over all the functions her new 2021 Rogue has. I have been a Southlake Nissan Customer since 2013. I am glad that they have continued to have great customer service and great sales people.

Um
Review №36

We had a fantastic experience at this Nissan dealership. Zack was a fantastic salesman. Very transparent, personable, and kind. We ended up buying our vehicle here after visiting multiple dealerships because they had the nicest salespeople and the best deal. Definitely recommend coming here!

Ke
Review №37

I had Audrey and she was such a delight. What a lovely lady she was. Very kind and caring. Made buying a car experience a 10/5. I would recommend her to everyone I know.

Aa
Review №38

I had a very good experience purchasing my vehicle today at Southlake Nissan. Troy was very patient, friendly, and informative while assisting me in my purchase. The service was nothing less than exemplary. I would most definitely recommend Southlake Nissan to anyone who is in the market for a new car. I am very pleased.

He
Review №39

Audrey like always was the best with knowledge no pushy tactics. Bough a second car from her and will never go to anyone else. Service department are also great.

Mi
Review №40

With over 1,500 minivans for sale in Michigan and 600 car dealerships to choose from just how far would you be willing to travel for the right sales experience? How about 228 miles from home? Southlake Nissan in Merrillville IN, provides great cars and an amazing customer experience. From the moment you arrive and are greeted by the friendly sales team to the moment you walk through the door to wait in line for your turn to see Audrey you will not be disappointed! Southlake Nissan and Audrey thank you for our new Grand Caravan!

Ma
Review №41

THAD and Audrey are the best they took care of everything. Great people!!! Please see them for your next car purchase!!

Ca
Review №42

We were looking for a 2021 Rogue in a specific color for both interior and exterior. Other dealers were unwilling to trade cars with other dealers to find what we wanted. Audrey listened, said she would work on it and get right back. She found exactly what we wanted! Audrey is incredibly helpful and responsive. Highly recommend working with her!

Kr
Review №43

Will is the most amazing person to help me with my cars. This is my THIRD vehicle that he has gotten me into. I absolutely love him and Southlake auto mall ♡♡♡♡♡

La
Review №44

I had a great experience with Will Broughton. He was patient, listened and worked with me and my husband. He got us a great deal on the Nissan. I am so HAPPY!!!!!!!!

La
Review №45

Matt Hart was great, landed me on a 2018 Rouge. Very trustworthy and honest. Ill be back. Ask for Matt

Ni
Review №46

I just want to thank Dave at Southlake Nissan for helping me and my husband with the purchase of our 2011 Rogue. He is very knowledgeable and professional. I was looking for a vehicle to get in and out of easily because I had hip surgery due to cancer spreading to my bones. This vehicle is so roomy and I can easily get in and out. This will be perfect to take me to my appointments and I have plenty of room in the back to easily get my walker out if I need it. I have never had an SUV and I see what I have truly been missing. We bought a Nissan Altima there back in the early 2000s and we had that car for a long time. Im happy I finally have a vehicle I can enjoy and drive with ease. My husband and I live in south Porter county but going to Southlake Nissan is worth the drive!

An
Review №47

I use to have my car serviced at Ziegler in Orland Park. But I decided to try out a location closer to home. I am pleased so far.

Ga
Review №48

From the second we stepped on the lot and entered the building we experienced nothing but professional assistance.Thank you to DeAson Dee Taylor for going above and beyond by not only finding the truck we wanted and brought to their location but also getting us the deal we wanted. No games were played and we didnt have to jump through any hoops. Thank you to Patrick Sullivan as well and the rest of the Southlake Nissan staff. Looking forward to meeting and receiving the same professionalism from the service department as well.

my
Review №49

He is very nice and explain a lot . His name is will. If you want to buy car go to find him. We are really like him. Thanks.

De
Review №50

Audrey was great!! Very friendly and helpful. Would definitely recommend her to family and friends.

si
Review №51

Excellent auto dealer. Troy Carrington was our salesmen and let me tell you he made purchasing a car a delight. We purchased a Nissan murano and when we came up to get it Zack was very helpful in getting the paper work squared away. Nissan are such nice cars and they have a plant right here in the United States where they are made. I would definitely recommend this auto dealer and the Nissan brand just a great car. Thanks again Troy.

Ab
Review №52

I have been looking for an opportunity to upgrade my Wifes vehicle for something new, and the opportunity was presented. ZACK from start to finish was able to work with me for what I was looking for! Not only did he go over a few options of vehicle, but also discussed different financing plans that was a huge help. This is the 3rd vehicle I have went to Southlake for, and this type of customer service is the reason why we continue to come here. From sales, to financial department to the service department, there is 0 let down on if something will be covered. Want a New Vehicle or used, ASK FOR ZACK!

Ev
Review №53

Dee was very helpful knowledgeable and friendly. He helped make everything go so smoothly. Would definitely buy a vehicle from him again in the future!

Wa
Review №54

Zach was a great salesman and worked diligently to ensure I was happy with my purchase. Thank you Zach :) You have earned a repeat customer. New car, here I come....hahaha

Kr
Review №55

Will Broughton was the best sale person to deal with. He answered all of our questions. Very polite and personable. Would definitely buy a car from him again.

Ap
Review №56

Will gave me the deal of a lifetime! He was very friendly, knowledgeable, and he was FOR the customer if you know what I mean! I would recommend him to anyone!!

Ja
Review №57

Had my oil changed. Service writer was very nice and explained everything to me.

ro
Review №58

The salesman did an excellent job. Very knowledgeable, personable. We will recommend this dealership to our friends and family

Ap
Review №59

Zack was a very nice young man, he’s the best sales person I’ve ever had. Such a pleasant personality

Ka
Review №60

Matt Hartt was helpful and an overall good guy. However he did misunderstand and I feel he needs more training and will be good.

Ro
Review №61

Matt Hart helped us truly to get my girlfriend in the car she like the most. Much appreciated.

si
Review №62

Troy was quick and gave us all the details on our new vehicle that we needed

do
Review №63

I had a good experience at Southlake Nissan. I saw the vehicle that I eventually purchased online on Facebook marketplace. I needed a large passenger van and saw one was available. The car was not completely ready but it was what I need so I purchased the van which was simple and quick. John V worked with me to all my requirement met such as the tires fixed and the brakes replaced. (These were issues found by the dealership and repaired) since the repairs would take a while and I live outside of the local area (I drove 2 1/2 hours) they are delivering the vehicle to me so I don’t have make the long drive again. I am very pleased with the experience working with Southlake Nissan .

Mi
Review №64

My boyfriend and I were helped by Audrey Love. She was amazing, she went above and beyond to ensure we left with the perfect car for us. We are very pleased with our experience today!

Sc
Review №65

Sarah made buying my Nissan Rogue the most pleasant car buying experience I’ve ever had. She was so nice and knowledgeable, completely putting my car buying anxiety at ease. Her ability to answer questions and find the exact car I was looking for was really impressive. I would certainly come here again.

Xa
Review №66

Dave and Pat with Southlake Nissan were wonderful. It was my first time ever participating in a dealership purchase and they did well by us. Dave talked us out of our apprehensions and Pat helped lower out interest rate for financing. We came home with a gorgeous vehicle at a great deal. Great business with knowledgeable employees. Highly recommend Southlake Nissan.

Li
Review №67

Troy was absolutely wonderful! So friendly and helpful. Management was also very helpful in getting us the payment we were looking for. Thanks to all! Great experience!

El
Review №68

The service was very professional. Brian knows my name when I come in, which makes my visits especially delightful. He is a wonderful asset to the team.

Ro
Review №69

Great place to buy a car! Staff is very pleasant and welcoming. Will Broughton was the very best helpful and friendly salesman, made the whole experience nice and smooth.

Ma
Review №70

John vayo is the guy to go to he got me in and out with a new car same day less then 2 hours amazing low rates I’m just lost for words he was great

Ty
Review №71

Will was the best salesman I’ve ever had the pleasure of dealing with! If you want a great deal, hands down, go and see Will.

Ni
Review №72

David Whelan was an amazing salesman. He was very kind, considerate, and thorough. It was an enjoyable experience.

Ja
Review №73

Long story short I had gotten a brand new car somewhere else but it got totaled, my boyfriend & I were searching endlessly for the same car & came across Southlake Nissan who had the same car, same color, brand new 2021, we were assisted by Audrey who was nothing short of amazing, we told her what had happened & she was constantly checking in on us & doing her best to meet our price which is where Chris came in, he worked some numbers & helped us get the car we wanted for the price we wanted. We couldn’t be anymore happier with our experience & our new car!!

M
Review №74

David Whelan was great and very helpful during the purchasing process. Would definitely recommend him!

Ja
Review №75

Have never bought a car at a dealership but my sales consultant Audrey Love, made the entire process easy and worry-free. Got a great car and a great deal and the perfect car for me. 5 stars.

jo
Review №76

This is a wonderful place to look for a car, and if you go i recommend asking for Zack. He’s a great salesperson, very helpful, very nice, and he just made the buying process go by very smoothly

re
Review №77

Troy was really great to deal with! Friendly, new his stuff. Made the buying process enjoyable and easy! Highly recommend coming here and using Troy!

Ka
Review №78

I needed a new transmission and the service team provided a great service. Customer service and the work done to my vehicle was absolutely impeccable. I am grateful for your team.

As
Review №79

My sales representative is ambitious, knowledgeable, and has a great spirit. No pressure. She is very patient and ensures that my time there went smoothly. The staff that I meet are respectful and very understanding. My first car was a Nissan and I had another. So happy to be back and a part of the Nissan family.Thank Ms. Audrey Love for everything. I love my vehicle.

Si
Review №80

Today I bought my first car at Southlake Nissan and could not be more excited. I worked with Robert Fischer that was very helpful in making this big purchase. He was very willing to show me all of the cars I was interested in until I found the right fit. Robert demonstrated excellent customer service. He went above and beyond to make sure that I was comfortable by answering all of my questions. If you are looking to buy a vehicle he is your go to guy! Thank you Robert Fischer for such a great experience.

Ta
Review №81

Will Broughton was amazing. He was patient. Best salesman Ive ever had.

je
Review №82

Zack is amazing, very friendly very professional and worked his magic and got me a awesome deal!!! Im a very happy customer

Am
Review №83

This place is amazing. Ever single person we interacted with was kind, personable and professional along with being fun! Troy, Dixie and Pat…you guys rock!

Ca
Review №84

Zack was amazing!! Super patient and friendly. Went above and beyond today. I will be recommending. Thanks guys!!!!

E.
Review №85

Originally I just went for some regular scheduled maintenance, but I guess the universe had other plans! Zach was my salesman, and not only was he courteous and respectful he was honest! And thats all you want so because of him Ive gotten out of a 2019 Altima S AWD, now into a 2021 Altima SL!!!! I appreciate you for everything brother......now gimmie my keys😐😂

An
Review №86

Dee was an excellent and professional salesman. I would definitely recommend him and Nissan to others.

Ga
Review №87

This service team is the best. From management to the techs, a professional team.

Ke
Review №88

Troy provided fantastic service from beginning to end. His knowledge of the vehicle I came in for was comprehensive, and informative. I would absolutely recommend him and the Nissan dealership overall.

Ca
Review №89

I bought my Kia from Audrey Love at Nissan Southlake. She was very attentive without being pushy. It was important to her that she know my specific needs in what I wanted in a vehicle. Tom Vicari in the Kia finance department made my purchase as easy as possible. Audrey and Tom are great at what they do. It was a hassle free experience. I highly recommend Southlake Nissan and Southlake Kia!

sh
Review №90

Will Broughton as our salesman. did a great job. Need vehicle see him

St
Review №91

Was satisfied with the promptness of the service and the explanation of the problems. Randy made sure that I understood the need for the repairs and how it was to be done.

No
Review №92

Troy was a fantastic help and was very patient.

Ka
Review №93

We had a great experience with our salesman Troy. He got use a great value on our trade and got us a good deal on a bigger vehicle for our growing family. Would highly recommend.

Ro
Review №94

Very honest Dealership. No tricks. Everything up front. I got a great deal. No pressure. 2021 Rogue with everything. All tens for Will.I will refer anyone who wants a car to Southlake Nissan. Ask for Will!!!

Am
Review №95

Dave Whelan helped us out & was super friendly, quick and informative.He worked with us on what we could do, needed to do and even our schedule. We were in & out in no time and happy with our new Kia! Great service!

Ja
Review №96

Troy was excellent helping me and my husband with the beautiful Nissan Sentra. Mike was extremely helpful with finance. Thank you so much! Definitely be back in future!

Ma
Review №97

Zack Handley was very helpful. Showed me all the ins and out of my new Rogue. Thanks Zack.

De
Review №98

Zack Handley reached out to my mom (Daphne Carter) on a Tuesday and we scheduled to meet with him on that Friday. My mom said that she have never been called by a salesman to make her an offer without it being a catch to it. That was not the case with Zack. He put my daughter (Destinee Burks) in a new car, Not only did he make a promise, he delivered on that promise. He was very professional at his job and also very patient and informative. Where they had questions, he answered and explained everything they needed to know. In the end, my daughter loved her new car and I can say we all are very happy with the result.

Ky
Review №99

I came here to trade in my car and Zack helped me upgrade to a 2018 Ford Fusion. He went out of his way to help me lower my monthly payments as much as possible. I would buy another car from him in the future and definitely recommend coming to see him!

Jo
Review №100

Zach was friendly and got me a great deal on the car I’ve been wanting! Thank you Zach when i go back I will be going straight to you!

Information
36 Photos
100 Comments
4.5 Rating
  • Address:4201 E Lincoln Hwy, Merrillville, IN 46410, United States
  • Site:https://southlakenissan.com/?utm_source=google&utm_medium=organic&utm_campaign=southlake_nissan_gmb
  • Phone:+1 219-947-1600
Categories
  • Auto parts store
  • Auto body shop
  • Nissan dealer
  • Auto repair shop
  • Car dealer
  • Car repair and maintenance
  • Car service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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