They came out to clean my windows. The glass part of the windows looks mostly clean, but wow did they make a mess of the windowsills, the interior paint around the windows, and the floors all throughout the house. The windowsills, which actually were clean before they came, were covered in tons of leaves, bugs, and other debris. I understand that cleaning may cause things to get dislodged from somewhere, but they said prior to service that my service included windowsill wipe downs (but not scrubbing), so I certainly would have thought wiping away the mess they made would be included. And really theres no excuse for the black water left inside my house. They even got a massive amount of water in between a wooden cabinet and its glass cover, and they didnt think it necessary to tell me they did this; if I hadnt noticed within a short time after them leaving, it could have permanently warped the wood. When I called them to ask why it was left like this, the woman on the phone told me to email them photos and said someone would be out later that day to fix it, and after I emailed them photos they just never responded. Very oddly unprofessional. Ive used them for several years. They had generally been ok in the past, except for other instances of poor communication, but this is a step too far.
The phone staff and window cleaner were both helpful and friendly. Both make a business successful. The company offered me a fall special. What a plus! My windows were cleaned within one hour. 👍
They were excellent but mapquest sent them to the house. Mapquest has put my house in the wrong place or something
They did an amazing job on the windows on my house. They cleaned the inside on a rainy day and came back to complete the outside later that week. The windows look so clean - in fact I thought one was left open as it was so clean. The workers were very professional and courteous.
I had a putrid experience with scheduling.When I called on a Monday to schedule a gutter cleaning, I was told the service would be completed that week.I did not receive any communication and when I called on Friday for an update, I was told I was still scheduled for it to be completed by the end of the week.The following Monday arrived, and I did not receive any communication. I called back and was told it would be completed by the end of this new week (sounds familiar huh). That Friday rolled around, and I still hadn’t received any word on what is going on!Right when I was about to cancel, I finally got a text saying they will complete it on that Sunday. That Sunday the worker came over and serviced the gutters. The service was great, affordable, and the worker was polite.It wasnt the time frame that upset me, it was the fact there was almost NO communication and the little communication there was, I had to initiate. It is ridiculous that your business can run with this lack of communication - it completely astounds me.I will not be using your services again.
When I pay for a service or good I expect professionalism and a great customer experience. I love, love, love Rigdon! They came out to clean my many windows, inside and out, and did an amazing job! They are super professional, skilled, good communicators and friendly. I will hire them again in the Fall, and if need be, for other projects. I would highly recommend Rigdon!
Jacob was very professional and wore a mask. I appreciated that. He did a good job. We
Zach did a great job cleaning my windows. He was professional, and very thorough. Zack did a great job!
The young man who cleaned our gutters was thorough and efficient. We appreciated his professionalism. Thank you
They came yesterday on time and very professional. Answered every question I asked and was done in a timely manner. They cleaned up after themselves and the windows and mirrors look great. Would absolutely recommend this company to my best friend.
Our Rigdon experience was instigated by a Groupon. We are very glad we bought that deal, because our tech was very thorough and the quality of work was great. VERY much recommend this company, particularly when a discount is involved. We will use them again!
Excellent work, quality work done quickly. The price was very reasonable. I plan to set up another appointment to have them pressure wash my house.
I’ve used Rigdon for window cleaning services for several years. They always do a lovely and thorough job. They have great discounts throughout the year which I try to take advantage of. I highly recommend Rigdon.
First time gutter cleaning, no problems, cleaned up everything that came down the spouts. Second time we added window cleaning, he missed some of our windows. Then not sure he cleaned all of the gutters, I didn’t see him do the front gutters. We had all kinds of debris left in the splash guard area, now two months later we have a downspout completely clogged, no water down the spout at all! When my husband called he got, “well we’ve had a lot of rain”.
We were 100% satisfied with Rigdon. When I called for a quote it was delivered in a thorough, understandable and clear manner. The technician was professional and efficient and willing to answer all of my questions. We would recommend them highly
Great Value, excellent work, very professional and punctual. Highly recommend them
Rigdon staff is courteous, does excellent work and communicates well with customer. Highly recommend. Will definitely hire again.
They were so professional. They did a walk through to be sure my order was correct. They left the windows looking beautiful. I will use Rigdon in the future.
Super friendly, reliable and professional. I needed our gutters cleaned and aluminum gutter guards that I bought installed. They got the job done and seemed like a contractor that can be trusted. Shout out to our technician, Raul, for a job well done. There were a couple hiccups (no fault of theirs), and he went the extra mile.
They cleaned up the windows and the outside. They also sealed the deck. They did a great job for a reasonable price.
Jacob was on time, extremely friendly and professional. He did an excellent job cleaning my windows. I would highly recommend this service.
I’ve used Rigdon twice now. Both times they have done an excellent job. Showed up when they said they would. Professional staff each time. No hassles. Just hard, efficient workers.
Weve used Rigdon as needed for the past 10+ years. I just had them out today to clean the gutters & windows and was reminded what an awesome company they are. Always professional and they always do a great job.
Three employees came at the promised time. They were courteous and did a great job on our windows. Will call them again.
Great experience. The work has been done quickly and with superior quality. Try Groupon to get a best deal.
This is the only group we found with experience using the environmentally beneficial floor product called Marmoleum.Their team is great on the installation details.
Had my windows cleaned by Jacob and he did a great job.The windows sparkled. I will definitely try to get him the next time my windows need cleaning.
Outstanding service cleaning windows. Our technician was on time, he did very good job cleaning inside and outside windows and did 20 windows in nick of time. Definitely we will use them in the future and hopefully they will run promo through Groupon again.
Great job and efficient. Will and have recommended to everyone. Will definitely use again!
Rigdon just finished cleaning 20 windows for us. Outstanding job, quickly done, and now I can see the beautiful views from our windows. Highly recommend them.
We have used Rigdon several times for window cleaning. They always do a great job, are professional, and punctual. I also like that I have the option for only the exterior windows.
Fabulous job. My windows sparkle! they were on time, professional, courteous
Very pleased with the gutter cleaning and impressed with the staff (Luis?). It was incredibly so hot that day that we were worried about him!
It was my first time hiring a company to clean my outside windows!! It was amazingI I would absolutely recommend Rigdon and will no doubt use them in the future....
They were easy to schedule and accommodated for weather change. They came on time, very professional, finished on time and did not hassle us for any thing other than contract
Wonderful experience jerzon and Alex were great Courteous clean and very professional I highly recommend them
My realtor Linda Anderson with Platnium Realty, recommended this company for cleaning my windows after closing and let me tel you was worth every penny! the amount of light coming into my house is a huge difference! Jacob Cobb who was performing the service did a great job and was very personable and efficient! 10/10 would recommend!
Top notch window cleaning services and gutter cleaning.
Outstanding service! They did a fantastic job on cleaning our windows. Excellent service technician!
I can honestly say the owner of the company would make hiring Rigdon worth it. I hired Rigdon to clean the gutters (first time hiring anyone) and had a small issue come up during service. Working with a person with Rigdon (she is incredibly helpful) the issue finally found its way to the owner who stepped in and made things right. Most companies would have said tough luck and deal with it, but Rigdon addressed the issue.I believe Rigdon is a company with integrity that stands by their work and fixes issues that arise. I highly recommend Rigdon.
Had them out to clean the gutters and add a downspout. Got a quote and agreed to it. They came out four times and on the forth time had to finish cleaning the gutters someone who they sent out didn’t finish a few days earlier. On the fourth trip they started the downspout but never finished it. They wanted to charge an additional $65 to paint it but that should’ve been part of the quote. Now the gutter pieces for the new downspout are laying on the back patio and the work still isn’t done. They advised they would come back the next and never did. I also had them fix some plumbing issues and the guy they sent had no idea what he was doing and he was watching YouTube videos while he was there to try and figure it out. Same guy worked on the shower handle and couldn’t fix it. He should me the problem and when I looked at it he had the shower handle upside down. Once he fixed that the problem went away. Again still don’t have the downspout installed or painted and they didn’t come back the next day like they said they would. I wouldn’t advise using them.
Dependable, conscientious.
Always prompt and courteous. Ive used them for both gutter cleaning and Window Cleaning. Would recommend.
He did a great job!
Thanks Cody for the wonderful service today! The gutters are gleaming! I’ll definitely use Rigdon in the future! Appreciate the cleanup and on-time service, too. Also, thank you to Jacob for making all the windows sparkle! You all do great work!
Horrible business practice! They showed up and added upcharge to what has already been quoted while cleaning our windows for excessive grime If you are going to up charge at least inspect and let the customer know before you start the work. I did not see the cleaner scrub the excessive grime because there is no excessive grime This is a total scam to take money from you.
Great company for cleaning windows
My gutters were long overdue to be cleaned. They got the job done. Now Im excited for some rain and my gutters to not pour over the side.
Service was on time and clarified exactly what I wanted cleaned. Very professional!
Rigdon Window Cleaning (gutters, power washing etc) expanded to Austin Texas from Kansas and they are awesome!Super thorough, polite, on time, and great value considering how much time they spent here. Highly recommend
Also writing it up here, just in case employees can somehow a cess the message system and delete my voicemails. One of your trucks with a passenger thought it would be hilarious to peel out and speed down my street. Just to let the passenger out to go into their house to get some snacks. I could hear them cheering and CLAPPING at their success. THEN they didnt even STOP for the stop sign when they left. I have pictures and video, so dont worry. When I learn this has been resolved Ill change and/or remove this review.
We had Rigdon out to clean our gutters in January as we thought we might be in for a harsh winter. I didnt want icicles hanging from my gutters and damaging them. They arrived on time, completed the job and left everything clean. I really appreciated that because Ive had other gutter cleaning companies out that didnt clean up the debris from the gutters, instead leaving it on the ground for me to pick up. If I had a ladder, I would get up there and show how clean my gutters are, too! I will certainly call Rigdon for gutter cleaning again.
We recently had gutter guards installed on our home in a heavily wooded lot. Andrew showed us why the old guards we had in place would eventually let debris in and were not great for our location.They were able to come out two days later to complete the install. The installer was beyond professional and worked past dark installing our new guards. He even re-leveled the gutter on the back side of our home.I promised I would leave a review after our first good rain, and after the storm last week, we are blown away. Our gutters no longer overflow anywhere on our home and we are blown away.You get what you pay for!! We highly recommend the services and professionalism of Rigdon Inc!!!
Amazing window cleaning company. Very polite staff and great prices. Chris B is one of the most professional service tech. He was very thorough and quick! Definitely recommend this company.
We had a fantastic experience with Rigdon! Mike and Andrew did a great job cleaning our exterior and interior windows as well as a chandelier and ceiling fan. The pricing was reasonable, and getting a quote and scheduling the work was super easy.
I just want to say what a GREAT job Angel and Pasqual did, inspecting and cleaning my gutters today!I had called Rigdon because wed had new gutters installed with our new roof (not done by Rigdon) but kept the gutter guards Rigdon had provided us. I wanted to be sure the gutters were working properly and that the guards were in place.Angel and Pasqual arrived promptly at the appointed time, and Angel walked my property as I showed him all our downspouts--some of which were flowing freer than others. He and Pasqual inspected the gutter guards and the downspouts, and cleaned the gutters thoroughly. Afterward, Angel gave me a report: the gutters looked good, and the downspouts were clear, and the gutter guards were in place. The reason that some downspouts were flowing freer than others was because there was a very slight angle in the gutters, directing the water flow to one side of the house more than another--most probably, to allow the water to drain down the driveway and into the storm drain.I appreciate both gentlemen taking the time to listen to my concerns, provide a thorough cleaning and inspection, and answer all my questions. They are another reason why Im a satisfied customer of Rigdon!
Very professional. Their attention to detail is second to none. Very happy
I used Rigdon to install gutter covers on my gutters and I also bought a special for window cleaning. Both projects went well. The gutter covers were installed as promised and look great. My windows look new after they were cleaned and I will be using them again to clean in the spring.
I paid $850 for Christmas lights to be custom hung on my house. I had no idea they are not your lights when taken down. This is the worst ripoff ever!!! Do not have Christmas lights hung. I even paid more for LED lights that arent my lights!!! Never again with Rigdon!
We used Rigdon to clean our exterior windows. Jacob arrived on schedule., he was very professional and friendly. He did a great job, the windows are cleaner than when new. We will definitely use them again.Thanks, Jacob and Rigdon.
Great people on the phones and performing the service work. Good at communicating before, during and after the job is done. Ive used them for years and will likely continue to do so. Keep it up.
Very professional and quick response for our gutter cleaning work.
Rigdon is wonderful!
Very responsive & professional company. They have cleaned our gutters for several years now. Their price is fair & the work was to my expectations. We will continue to use them and would highly recommend them to our neighbors.
We have used Rigdon repeatedly. They do a GREAT job on the windows. They sparkle. A technician left muddy drips and they immediately sent a supervisor to pretreat the spots, then sent the best carpet cleaners in the city to shampoo the entire room! Thank you, Rigdon!
They are great at cleaning windows, blinds, gutters,etc. great customer Service. I use them regularly
Have used this company for years. Great customer service and great cleaners
I seldom write reviews, but these guys earned this one. On time, polite, professional in vehicle and personal appearance, efficient, fast, great job with no streaks, no mess, cheerfully helped with some of the furniture, and last but not least was the incredible low price. One window is one window with Brigdon, inside and out including screen cleaning (with their top The Works package). Many other companies call one single glass pane a window, turning one window into 4 (or more). Our recent painting company wanted $20 per individual glass pane, for external cleaning only. Brigdon was a fraction of that price and they did everything and did it well. HIGHLY recommended!! Look no further. Would give 10 stars if I could!
Bought home with completely clogged gutters. Contacted Rigdon and scheduled cleaning. Charles and Alexis were promp and thoroughly cleaned the gutters to my 100% satisfaction. Then they used the blower and hose to clean the fascia, trim, and driveway that were now covered in dirt and debris. Great job and reasonably priced. Will definitely use them again. Perhaps I’ll have them clean my windows next!
Texted me (the wrong person) about cleaning windows and i responded saying “what” because i didn’t ask for anyone’s services and he responds super unprofessionally saying “exactly what i said” like who responds like that towards someone you think is your customer.
I cannot say enough good things about Rigdon. The entire experience from start to finish is amazing. The office staff is incredibly nice and very helpful, all the workers Ive had come out always do a fantastic job and go above & beyond, and they even call to follow-up after the work is complete. If you need any of the services they provide, look no further! (I dont often write reviews...maybe I would if more companies did business like Rigdon!)
Culture Shock. Okay, they did a fine job cleaning my gutters, but my NY home was twice the size of my home here and professional gutter cleaning was a flat $75 - $115, depending on who you called.Rigdons fee was $99 for the first 100 feet. Not realizing how much gutter I had I said go ahead. The bill came to $186, which was accurate for the total feet. When I discussed my upset, they did re bill me at a lower rate that was recently offered. Still $161.Maybe that is the norm in the greater KC area, but it wont work for me.
Cheap window washing
Used them a lot