El
Elevated Nissan
6960 W Frontage Rd, Merriam, KS 66203, United States
Comments
ka
Review №1

My car buying experience was very enjoyable! Reggie and the whole team were extremely helpful, not pushy, honest and patient. I love everything about my new car and know I made the right choice! I appreciated the congratulatory flowers they sent to my home, too!

Su
Review №2

First experience at Elevated and I was very impressed by the efficiency, speedyness and organization of the whole process of getting my car serviced. Service writers were very nice and professional too. Liked that they checked entire vehicle to let me know what its going to need and when, the quality of the diagnostic report was awesome, and even offered a car wash. Also achieved my daily fruit intake requirement in the waiting area with a complimentary tangerine, banana and apple. Not to mention the cappuccino. Great experience! Thanks!

Mi
Review №3

We met Ryan Rowley this past Saturday (0ct. 23) while visiting Elevated Nissan in Merriam, KS. Friendly, helpful and knowledgeable, Ryan made the difference in our coming back to buy a new Nissan Kicks vehicle here. We had visited several dealerships but encountered nobody like Mr. Rowley who made our purchase painless and stress free. Highly recommend Ryan and Elevated.

Ro
Review №4

This place is absolutely the best place to go if you’re looking for a vehicle. The customer service goes way beyond expectations! Every team member worked with me to make sure I was getting what I wanted. Randy Robinson was my sales representative and was great! Was patient, friendly, informative, and showed me every option that was available to me. I would and am recommending him and this dealership to all my friends and family. I drove all the way from Topeka, KS to purchase a vehicle from the dealership. I will do it again when looking for another vehicle! Keep up the great work guys🙌🏽

Je
Review №5

Randy Robinson is an outstanding sales person. He is fun and professional at the same time. He made sure we got not one, but the two cars we wanted for the price we wanted. We highly recommend Elevated Nissan. We will be back in the spring for a third car.

Jo
Review №6

Never have found buying a car easier. Tim Doolittle, the salesman, was the complete opposite of high pressure. He showed me the cars I wanted to see/drive and explained how the cars would fit with what I wanted. He explained their differences and let me make my own decision. Every one at Elevated was pleasant and helpful! Certainly the best experience Ive had buying a car and Ive bought several!

Ha
Review №7

Joseph Reed was very friendly and helped us through the process. He was very patient with us. He made us feel very comfortable and welcome. Exceptional customer service. Thank you, Joseph and Elevated Nissan. I also want to thank Randy and the entire team too. Also, thanks for the flowers too. That was lovely!! That was beyond our expectations. I really love my car.

Th
Review №8

Friendly car buying experience. The whole team was helpful, especially Ryan and Joe. They were not pushy and helped clear obstacles for my purchase. I travelled far and visited many dealerships before finding Elevated Nissan. Im glad I did.

La
Review №9

Tim Doolittle made buying my Nissan Sentra easy and hassle free. Was there for all my questions before & after. I would recommending seeing him if looking for a new car!

Pi
Review №10

Absolutely love my new Nissan Sentra very smooth and reliable car. I had a good experience there and my car sales person Poula was great and made sure I was getting all the information I needed and was very welcoming! :) Would highly recommend Poula if you are ever there and need to look at cars he would definitely make sure you pick the perfect car! Very satisfied overall ☺

Am
Review №11

I absolutely love my new Nissan Kicks!! My sales rep Ramez was awesome. He is very knowledgeable and explained in detail how the car and its features worked. I couldnt have asked for a better car buying experience! I will definitely let all of my friends and family know this is the place to go.

Ca
Review №12

Ethan was SO helpful with the purchase of my new car! He was extremely knowledgeable about the car and was able to guide me through the process of purchasing my first car. Everyone at the dealership from sales, management, and finance were a delight to work with!

Ta
Review №13

I purchased a Nissan certified 2015 Nissan Rogue from Hendrick Nissan in 2017. They have since migrated to Elevated. I took my car in to both Hendrick and Nissan for the same problems that no one can seem to fix. When it rains my car gets water on the front driver side floor board. After about my 3rd visit I did find that I was missing the drivers side cowl that is supposed to block water from getting into the car. But again, that was nothing THEY found. It did not fix the problem. Just slowed down the amount of water getting into the car. They cant figure out what the problem is. My A/C has also been in for service a few times because it blows cool (not cold) and then blows warm. I have also seen it switch the way the air is being blown into the cabin. They changed my cabin air filter and charged the A/C. It blew cold for about a week. Now its back to blowing warm. I purchased an extended warranty when I got the car, but it seems to be no good. No one has answers. I keep being charged to bring it in and Im not getting any fixes. At this point I feel my a/c compressor is probably going out and they dont want to replace it. There are no leaks, Ive been told. I wouldnt care if it were a piece of junk car, but I paid for a certified vehicle and have had nothing but problems.

Se
Review №14

Reggie and his manager (i forget his name, so sorry!!) made my experience getting my first new car a breeze. They understood it was my first car that would be brand new and cost a lot more than my previous. (first girl girl car if you will) and that that came with limitations. They made it happen for me!! And today i got the most beautiful flowers from them, so kind! I LOVE my new nissan kicks!

Ca
Review №15

I worked w/salesman Reuben Cross and ended up buying a Nissan Rogue Sport that met all my needs! This dealership has many more vehicles to pick from vs other dealerships I had gone to, which is what led me to their location.He was extremely knowledgeable about cars and very patient and friendly while assisting me. I hate buying cars, but he genuinely wanted me to find the “right” car, not just sell me any car! Everything after finding the vehicle through working with the finance office was a breeze! Great experience and would definitely recommend Reuben if you are looking for a car!!

Ri
Review №16

Ask for Randy Robinson, he is the best! He is amazing and makes the process really smooth. He is very thorough and knowledgeable. He goes above and beyond for his customers and tries to help as much as possible. Great service from him!

Am
Review №17

I would highly recommend Elevated Nissan. Ethan worked with me to find the perfect car to fit all my needs. (Nissan Rogue SV Premium) Hes even got me sold on my next car in a few years. Great experience all around!

Er
Review №18

Our salesman Ethan was great! Very knowledgeable and friendly. Would definitely buy a car there again! All other staff including the managers and finance guys were awesome! Very fast and smooth process.

St
Review №19

Poula Faye was great. Very helpful and professional.

Ja
Review №20

I have had my car serviced there for years, and the service is so great I decided that would be the only place I would buy my next vehicle. Joe Reed has been great throughout the process. No hard-sell pressure and no games here. Highly recommend.

Bi
Review №21

Normal oil change was provided. Also, while there the technician informed us that there is a current recall on our year and model. There was not enough time to perform the repair; so that has been scheduled in the near future.

Ke
Review №22

Very friendly dealership, Ryan was very good to work with, very knowledgeable and professional.

Zy
Review №23

Vernell was wonderful. I didnt think my credit would allow me to get a brand new car, but with his help I just bought my first brand new car yesterday. Im so exited and Elevated Nissan is the best!!

Ta
Review №24

I bought a 2021 Rogue from Elevated with the help of Ramez. The process was easy and Ramez made sure I had everything I needed and that all of my questions were answered. It was an incredibly easy process and I’m glad I got the chance to work with Ramez. Highly recommend Elevated!

Je
Review №25

Randy Robinson was an amazing sales person, he was able to work with us and get us an amazing vehicle to fit our needs and budget! I will go back to him and his team for any future needs! Robb in financing is just as amazing and patient with us as we had a hiccup! Absolutely impressed with the customer service!

Al
Review №26

Every time I visit this location not only are they friendly but my car is always smelling fresh ! Thank you Nicholas for helping me and thank you Spence for rescheduling my appointment

Ka
Review №27

My car buying experience was very enjoyable! Reggie and the whole team were extremely helpful, not pushy, honest and patient. I love everything about my new car and know I made the right choice! I appreciated the congratulatory flowers they sent to my home, too! I would recommend car shopping and buying here.

Ra
Review №28

From the time we walked in it was a positive experience. No pressure and answered all our questions. The salesman, Tim, was very helpful and even had the service manager answer some questions for us. 5 STARS

Pr
Review №29

I just bought a car from Poula. He is very knowledgeable and was very helpful answered all my questions and concerns. I would definitely recommend him. He was polite.

Me
Review №30

Ramez helped me find my dream car this weekend. Exceptional service and support throughout the entire buying experience. If anyone is looking for a no-pressure, white glove approach to customer service, check out this Infiniti dealership and ask for Ramez!

Jo
Review №31

Brenden was a true professional that completely changed my mind about what dealership to work with going forward. I’d recommend he is recognized for the great work he’s doing there.

Si
Review №32

My salesperson, Ramez, was wonderful! He was very thorough, kind, and worked very hard to make my dream car affordable.

Gu
Review №33

Thanks to Poula for hooking me up with this amazing car. It was a great experience and overall an easy one at that.

Ge
Review №34

Great service and staff was very professional.

Jo
Review №35

Very helpful. Friendly staff. Great car buying experience

Tu
Review №36

Poula Fayek helped me pick out a Nissan Rogue Sport and I’m very pleased with my purchase. If you’re looking for a Nissan or Infinity, you’ll want to work with him. He knows his stuff.

Ch
Review №37

Went in for routine oil change and came away with a cleaned car inside and out !! Also, some recommended maintenance areas.

Au
Review №38

Worked with Chef Tim and had the easiest car buying experience that I have ever had. Everything from start to finish was great!

Sh
Review №39

I had the best experience at this dealership. I received prompt responses to all my queries and questions and when I went in to make my purchase it was fast and efficient. Sales staff and manager was there with me step by step. I would recommend them to enyone who wants to make a purchase. Super affordable and I love my new Nissan Versa 😍🤩

Va
Review №40

Poula is the sale professional that you are looking for. He is friendly and enthusiasm. He will go over everything with you and get the car you want with a reasonable price. Dont hesitate to ask him questions, because he will make sure and be willing to clarify those information.

Ju
Review №41

I recently bought my 2021 Rogue from this dealership and had a very good experience. Ramez was my agent. He explained everything very clearly. The sales manager also helped apply for a discount to get a lower price that was closer to my budget. Overall, I found it was a reliable and helpful dealership to purchase a vehicle!

Kr
Review №42

We purchased a 2021 Rouge from Ramez at Elevated Nissan. We could not be happier with the experience. Ramez extremely professional and very knowledgeable about the vehicle.Ramez was helpful throughout the process. I never felt pressured during the process. The entire staff we dealt with was friendly and down to earth. We will definitely give them the opportunity for our business in the future.

Jo
Review №43

Thank you Ramez Zaky for the great customer service and for helping me get my new car!

Ma
Review №44

We bought not one, but two 2022 Nissan Pathfinders from Ramez here. The experience was incredible. Ramezs communication, consideration and consistent interaction was such a driving force towards this buying decision. He was personable and so focused on ensuring that we got what we wanted. I couldnt be happier with his service and dedication to making my wife and I happy Nissan owners. Thank you, Ramez!

Ma
Review №45

Jeffrey was wonderful. He kept me updated on the progress and helped me understand everything that needed to be done. Service was superb. Definitely the best experience Ive ever had getting my car repaired. Thanks Jeffrey!

Ma
Review №46

First time there was a very positive experience. Liked the 1:1 f/u with service rep. Waiting area is exceptional !!! Appreciated the fact that when I email a service rep before coming someone got back with me !!! Helpful explanation about what was found . thank you . My husband and I will both be back !!!

He
Review №47

Had a great experience buying my dream car! The staff were very helpful and friendly. They went above and beyond to get what I wanted. I recommend working with Randy Robinson, he was down to earth and easy to work with! Happy Easter to you all!

To
Review №48

Great customer service and advise on tire replacement. Did not push me into the most expensive options even though they made sense. Overall just a great customer experience

Ha
Review №49

Poula was very helpful throughout the process. I was an out of town customer, but he made the process extremely easy. All of my questions were addressed promptly.

Ki
Review №50

This was the best vehicle purchase anyone could pray for. My Salesman Mr. VC Carter went above and beyond to ensure all of my needs and concerns were addressed.

Da
Review №51

Poula got me the exact car I wanted, and at the right price! He worked with me and my budget for days and helped me EVEN MORE when my APR didn’t turn out exactly how I wanted! Thank you Elevated Nissan and Poula for getting me into my new car!

Ra
Review №52

Great Experience. Beyond my expectations. Salesperson, Sales Manager and Finance were all very personable and pleasant. I could not be more pleased.

Em
Review №53

I was greeted promptly by Reggie when I arrived, and he provided great service throughout my entire car buying experience. He went above and beyond to make sure buying a new car went smoothly, and even helped drive my old car back to my home.

Br
Review №54

Poula was GREAT!! I found the car I wanted online and was able to do everything over the phone. Elevated Nissan is 4 hours away from where I live, and Poula drove 2 hours to meet me half way. Thank you for going above and beyond to serve your customers!

Br
Review №55

I brought my vehicle in without a appointment they told me that most likely might take a couple of days. However the very next day they said they had everything resolved. Everything was fixed complete and to my expectation.

Su
Review №56

The shopping Experience was good. Saleserson Ramez Zaky was very nice and co-operative and was very helpful

Ja
Review №57

Jan and I are very happy with our recent purchase of a Nissan Versa and our thanks to Koltan Schaaf who made the experience most pleasurable.

J
Review №58

Their prices and service are the best in the area, especially when compared to State Line. You need to ask for Randy. He’s all about customer service and made the process of leasing my new Rogue absolutely painless. He doesn’t play games and does what it takes to make you comfortable.

Me
Review №59

Brenden was professional and friendly, the repair work was done in a timely manner and I will look forward to returning as the area I waited with most comfortable.

He
Review №60

As a recent college graduate buying a car was my first big purchase. Hendrick Nissan ensured that my process was a breeze, I had spent my time making spreadsheets and visiting different dealerships. But when it came down to it Hendricks Nissan came out on top. Luis Saenz was extremely helpful as my direct sales rep, he turned a painful process into a very easy one. I was also helped out by Jimmy the manager, James the financing guy, and Tim another sales rep. Overall I had a great experience here at Hendricks Nissan!

Br
Review №61

Worked with Ramez Zaky. Ramez was very professional and thorough. Great experience.

Ti
Review №62

Preston was AWESOME! Communication was impeccable considering yall are the experts & Im trusting your knowledge and/or recommendations....my brother worked for Infiniti years ago & recommended I take my car to be serviced at your location specifically because he trusted the mechanics and knew Spencer who also assisted me with confirming that my brother wouldve advised and/or recommended same as Preston had. Thank you ALL and looking forward to getting my AWD error corrected once approved thru my insurance!!

Li
Review №63

I had the best experience at Elevated Nissan! Poula is the best sales person. Kind, attentive, personable and made my experience fun and enjoyable! I highly recommend anyone looking for a new vehicle, to go and see him and the greatest sales team at Elevated Nissan! Thanks Poula and Robb!!

An
Review №64

Brenden Shaw was excellent. The check-in was quick with the use of his tablet. He explained all details in a manner which I could understand. He reviewed the multi point/vehicle inspection report. He directed me to the work stations within the waiting area, so I felt safe while waiting, and offered hi speed wi fi.The offer of complimentary car wash was icing on the cake!I will request his assistance next trip.

Br
Review №65

My wife and I needed a car and Poula was able to show us one we loved and worked with us to get it more affordable. We will definitely go back!

Je
Review №66

Had a great experience leasing my first car here! Poula made sure I understood the process and that everything was done in a timely manner. 5/5 stars!

Re
Review №67

Got my car in early. Offered a car wash! It was finished in less time than we were quoted. Brendon immediately came out of his office when we arrived and addressed me by my name although he had never met me. He explained what they did, tested and the results to me. Brendon took great car of me and my car. He gets 10 stars!

Er
Review №68

Salesman Todd was amazing and catering to all of our needs. Great, fast & easy experience. LOVE the Sentra! Thanks again.

Ba
Review №69

I love this dealership! They were the first in KC to get the exact Nissan Rogue I’d been waiting months for in stock! We worked with Ramzi and he was great. Very friendly, honest, and was not pushy as most salesmen tend to be. He made our buying experience very stress free and mentioned several times that anything we needed at all he would be there for. We also really liked the financial person they have, blanking on his name, but he was awesome! All of the staff that work there are super friendly and I can’t wait to work with them again in the future!

Da
Review №70

If you are in the KC area and looking to buy a new car you need to go to Elevated Nissan. If you are looking to get a Nissan or an Infinity this is the dealership to go to. Be sure to ask for VC, Vernill Carter. I really do not like going thru the hassle of purchasing a new car. I am here to tell you that VC was the best person to deal with!!!!!! He took care of any questions we had and even took the time to make sure our phones were set up with the car. Again if you go to Elevated dealership be sure to ask for VC you will not regret it!!!!!!

Gr
Review №71

Last oil change the oil filter was not tight so it leaked oil until I crawled under and tightened it. This trip the air filter cage was not put on correctly so there was a loud rattle from under the hood. I replaced the air filter as well while I was fixing the issue as it was black as night. The facility is great and the service reps are freindly and courteous. The attention to detail in the shop is lacking. Paying $89 for an oil change Id expect the basics to be flawless.

Do
Review №72

I brought my 2015 Nissan Murano in for a routine oil and filter change and tire rotation. Mr. Douglas met me almost as soon as I exited my car and already new who I was and why I was there, no explanations necessary. As my car was being serviced, he came into the waiting area to give me an estimate of the charges with an outline of the services performed. He said the car would be ready shortly. The car was ready about 20 minutes later. I went into his office where he explained the benefits of purchasing a multi-oil change package, of which I did so. I paid for the services rendered and departed in a freshly washed car. Mr. Douglas was extremely courteous, professional, and helpful. I was very pleased with my visit to Elevated Nissan.

Ja
Review №73

Preston the service advisor saved our vacation. We were having trouble with the trailer plug and he said we could come right away. I drove there with the trailer. When we got there we disconnected the trailer and they began working on it right away getting us out of there in about three hours. Preston’s calm and accommodating attitude really helped keep us all relaxed while the issue with the truck was taken care of. I for sure will be taking my truck to you for all my service and maintenance needs

Br
Review №74

Great experience working with this dealership! Randy was awesome and we appreciate all he did to make this a great experience leasing our first vehicle. We do not live in the KC area; however, he was willing to meet us half way to deliver the vehicle. Definitely recommend this dealership; excellent customer service.

An
Review №75

Poula Fayek and the team at Elevated Automative / Infiniti KC were absolutely awesome to work with! Poulas knowledge, patience and ability to allow his customers space to feel comfortable in their decision making was refreshing. We purchased our vehicle just before closing and the team at Elevated stuck with us, with patience and smiles, and went above and beyond to make sure we had a top notch car buying experience! We will continue to refer! Thank you so much!

Ha
Review №76

Poula was absolutely great. I just bought a new Rogue 2021 today with my family, and we were all happy 😊. I highly recommend Elevated Nissan and to look for Poula Fayek.

La
Review №77

A totally different car buying experience! Our sales representative, Ramzi was fantastic. He allowed us every opportunity to figure out which QX80 was right for us (even on the cold rainy day we were there shopping) and we never felt like we were playing a buying game. The sales team was really great and they went above and beyond to deliver the vehicle to us. Excellent service.

C
Review №78

Everyone at Elevated Infiniti made my car purchase process very easy. None of the typical hassles or pressures to buy as everyone has experienced at other car dealerships. Everyone I met at Elevated Infiniti was very professional, knowledgeable and thourogh. I defiantly recommend this dealership for buying and servicing your next vehicle purchase. The easiest car purchase I have ever made. Thank you, Poula

Jo
Review №79

Went in not knowing what I was planning to get out of my visit but Ryan helped smooth everything along. Fantastic sales representative and I highly recommend him to all others interested in purchasing from Elevated Nissan

Ju
Review №80

Had a great experience purchasing my new Nissan Rouge from here! Poula was wonderful to work with and made sure I understood everything about the car before I drove off the lot! Poula even followed up with me the following day to make sure I was enjoying my car and didn’t have any additional questions!

Br
Review №81

Talked to two different service people who didn’t communicate with each other at all. Was not offered any kind of help by the tech we were scheduled with. Can’t be told why my battery after 2 years in my BRAND NEW CAR went bad. Not happy at all. Bought my car through Hendrick Nissan for their AMAZING service department and am beyond upset I am left with this one instead. Would rather go to another Hendrick dealership for work moving forward.

Ta
Review №82

Mike and Spencer were great! I feel so much better knowing my car is safe for me and my bèbè 😆

Be
Review №83

Bought a 2019 Nissan Armada and had the best experience at Infiniti of KC. Called ahead and made an appointment to see a specific car. When I got there the car was parked at the front and Randy Robinson was waiting for me at the door. He showed me the car and we took it for a test drive. (Car was very clean which hasn’t always been the case with cars I have test driven.) I was impressed with Randy’s overall attitude, personality and willingness to work with me. Felt this way about everybody I dealt with at the dealership. After I said I would purchase the car, it was taken back to have the interior/exterior protection I had purchased put on and cleaned. I arrived at the dealership at 2:00pm and was ready to drive home my new car at 5:00pm. When it was time to go, I didn’t recognize my new car! It looked fantastic! I even started putting my stuff in the wrong car! This was by far the best experience I have had buying a vehicle. Randy was absolutely great to work with. Even talked about the Chiefs, college football and our families. I highly recommend this dealership and Randy Robinson if you are looking for a vehicle.

St
Review №84

Had the pleasure of working with Poula Fayek. He helped me purchases a car for the first time! He worked with the general manager to give me a great deal on a great car! I have been casually looking for months now, but was unable to find anything and was just overall frustrated with the experience. Poula, worked with me every step of the way, making things easy and catered to my every concern - could not be happier with my experience and purchase.

Br
Review №85

Ramez my salesman was very very good

ka
Review №86

Great experience! Staff was super friendly. I scheduled an appointment with the service apartment online and didn’t realize it was scheduled for a week later until I showed up.The staff were super nice and squeezed me in. I’ll definitely come back to Elevated Nissan.

Na
Review №87

Had a great experience with Ramzi!! He worked with me to stay within my budget. He was very professional and made me relaxed!!The dealership was clean and had great coffee.😁 I have recommend Elevated Nissanto friends and family. Keep up the great work!!

Pa
Review №88

Poula and others on the Elevated Nissan team were great to work with and went above & beyond to help me with my purchase.

Ro
Review №89

The best car buying experience Ive ever had. The entire staff was outstanding.

An
Review №90

Poula was great! I recommend going to him as he puts your needs and wants before his compensation. I met with Poula a variety of times and never felt pressured to buy right there and then. His personality didnt change when he realized I didnt like the car or that we were both going home empty handed. He was super patient when I felt indecisive. After three visits, I finally found the right car!

Ka
Review №91

Paula Fayed was a wonderful salesman. Fast and straight to the point. I recieved a great deal and a beautiful car.

A
Review №92

Yesterday was my first visit, as I just recently purchased a Nissan Sentra. Jeff D. was great! He took his time and explained everything. The location was clean and comfortable.

Ch
Review №93

Our salesman Prince was amazing! We had a horrible experience at a different dealership, and he went above and beyond to help us. He was helpful, friendly, and personable. He was never pushy or rude. We will be back in the future!

La
Review №94

Brenden was courteous, professional and thorough. Took care of me through the entire repair process with urgency and respect for my time which is unheard of these days! I wont go to another dealership again. Strongly recommend!

ch
Review №95

Let me know how much my service was going to be and that is what I paid. I liked that. I dont need suprises

Ra
Review №96

Very nice clean facility. The sales manager Robert did a great job to accommodate me. I appreciate the flowers being delivered! Ramez was friendly and knowledgeable. The front desk staff could of shown a little better hospitality but overall I had a pretty good experience

Br
Review №97

I dont like the typical car sales process. Ramzi read my mind and made the process of upgrading my 13 year old car exceptionally easy! I wasnt happy with their trade-in offer, so he took that off and quickly re-printed the offer. I signed paperwork and the whole process took less than an hour. Infiniti fan for life here.

Br
Review №98

I came in to get my oil changed and the workers were really prompt upon my arrival and very nice

Te
Review №99

Brenden Shaw was very helpful in getting my car fixed. He delivered great customer service and was friendly and professional.

La
Review №100

Reggie Blackman helped us get a brand new car for our first time. He was sincere, helpful, and very informative! He regularly updated us through the process and explained everything, making it easy. I would definitely go to him for help with anything!!

Information
100 Comments
Rating
  • Address:6960 W Frontage Rd, Merriam, KS 66203, United States
  • Site:http://elevatednissan.com/
  • Phone:+1 816-941-0770
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–6PM
  • Sunday:8AM–6PM
Offerings
  • Oil change:Yes
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