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Roof Depot, A Beacon Roofing Supply Company
6000 Merriam Dr, Merriam, KS 66203, United States
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Roof Depot, A Beacon Roofing Supply Company
Comments
Jo
Review №1

Gerry and his crew get er done! Juan is top shelf!

Ba
Review №2

Acrylabs is partnering with this new location. Gary and his team are being very helpful and accommodating.

Pa
Review №3

Excellent service- knowledgeable and professional staff

Le
Review №4

Good people, got me unloaded in a decent time only problem is all the roofing companies come in and park them wherever the hell they want and blocking up the truck to back in

Al
Review №5

I like roof depot a lot, they are always helpful.

Se
Review №6

Not very helpful unless you spend money with them on a regular basis. Not helpful to the little contractor

Qu
Review №7

Threatening employee! Im a homeowner who had a very small roofing repair job. The contractor I found said I could save money if I purchased the supplies he thought he needed at this store. He gave me a list and I called Roof Depot asking if they had them. They did. I called the store and asked if I purchased the supplies and needed to return them unopened if I could and get all my money back if I paid with a credit card. They told me yes as long as I had the original receipt. I even asked that same question a second time just to be sure, and was told the same answer. So I purchased the materials. Two & 1/2 weeks later when the roofer had time to come out and to do the job; he found he needed different supplies. He went on his own to purchase those. Then I went to return the unopened supplies less than three weeks after I purchased them. I called the store AGAIN asking if I could get my money back if I returned them. The employee said as long as you have the original receipt. When I arrived at the store I stood for approximately three minutes before anybody acknowledged I was there while they worked on their phones. Finally the man who sold me the supplies said how can I help you. I said I need to return the unopened supplies and heres my receipt. He said the following in a very threatening & demeaning manner--you know theres a 20% re-stocking fee. I said you NEVER told me that or I wouldnt have purchased the supplies as my roofer was not 100% sure what all I needed. He said well I may not have told you but there is a re-stocking fee. I asked to speak with his manager. He went about four feet away to speak to his manager who is was in an open office. I followed him as I was very distraught at this point. I reiterated what had occurred between the employee and myself. The manager said oh just give it to her. The employee with the look of disgust in his eyes proceeded to process my return. I have never been treated this poorly in my life at a retail establishment. If I were you, especially a WOMAN, I would make sure to get it in writing that everything is completely returnable and there is no restocking fee (and Id bring a man in case their employees start threatening). They tried to intimidate me into paying their non-existent restocking fee. I felt so threatened that while I was waiting to get my money back I called 911 in case one of the employees did anything more than treat me like dirt.

Ru
Review №8

Roofing products for all types of roofing. Rooftop delivery available. Great service and competitive prices.

Ru
Review №9

Been purchasing roofing materials at this location since 1993. Although its changed names & ownership, the same competitive pricing and great service continues.

Fr
Review №10

You can fill all your needs here when it comes to roofing supplies.

mi
Review №11

Very helpful employees.

Gi
Review №12

Excellent

Ti
Review №13

Friendly people

Ke
Review №14

Very helpful

Information
2 Photos
14 Comments
4.5 Rating
  • Address:6000 Merriam Dr, Merriam, KS 66203, United States
  • Site:http://roofdepot.com/
  • Phone:+1 913-262-7663
Categories
  • Building materials supplier
  • Building materials store
  • Construction equipment supplier
  • Dry wall supply store
  • Home improvement store
  • Roofing supply store
Working hours
  • Monday:7AM–4:30PM
  • Tuesday:7AM–4:30PM
  • Wednesday:7AM–4:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7AM–4:30PM
  • Sunday:7AM–4:30PM
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