Ja
Jaguar Land Rover Merriam
9415 W 65th St, Merriam, KS 66203, United States
Comments
Pa
Review №1

A very well organized dealership. Auto transporters have plenty of room to offload their vehicles.

Ja
Review №2

Do not get your service done by these crooks! They charged us $2500 for front brakes and the 80k service check up. Unfortunately my girlfriend took our Range Rover in instead of me and agreed to let them do the service before I knew how bad they were ripping us off. I called a different Range Rover dealership and they were $850 cheaper but it was too late to take it to them because they already started our service they said. They also added $100 tire rotation when it’s supposed to be included in the 80k service. You would think when you buy 100k cars they would want to be reasonable and keep customers happy but this place is a joke!

Gr
Review №3

My first luxury vehicle. See Andrew Rome knowledgeable relatable

Fl
Review №4

This is how its done folks! We walked on the lot and Chuck greeted us in the lobby. We have Spoken to Chuck on 3 occasions to buy 3 cars. Today was the day we found my unicorn and made a deal. Chuck was awesome from start to finish. Of course I wanted more for my trade but they were fair, they were fair on the price of their car as well. Once we hit the business office Chuck #2 had us signed and gone in 6 minutes. I wasted 2 trips to other dealerships today and it was horrible. I expect to be treated with the same respect I give. Infiniti of Shawnee long forgot that without customers there is no business. Aristocrat has earned my business time and time again from service to now sales. Thanks again guys

De
Review №5

Excellent service and nice staff. It was a pleasure to be there while my re sport hse was getting an alignment. $225. But worth it other places cannot do that correctly.

Ge
Review №6

My first experience with the service department was very pleasant. I was impressed with the staff communication, the facility cleanliness, and the overall atmosphere at Aristocrat Motors. I wont hesitate to go back.G.C. Matson

Br
Review №7

What a cool place to shop for a buy cars. Loads of options to choose from with the wide variety of manufactures they have on their lots.Were working with Denise Steel, what a great guy. Not your pushy kind of car salesperson. Very helpful and straight forward. Stop by and visit with him if your in the market for a new car at a great price.

Gr
Review №8

Live in Nashville, was traveling to KC and check engine light came on. Was at dealership Monday before Thanksgiving when it opened. Chase worked us in and we were back on the road before 9. Appreciate the great service.

Ma
Review №9

I was skeptical at first. Because I couldn’t even get anyone to answer the phone or to quit hanging up on me. But chase wills made my experience soooo much better. I’m glad i gave them another chance. Definitely exceeded my expectations. Thanks again guys !

Br
Review №10

I tried to order a part and they told me that they would refuse to sell me a programmable part. I have a 11 year old Land Rover and wouldn’t allow to sell me the part I needed. I found another dealer and would not recommend this place for your parts. Dean that works in this department was very rude and wouldn’t accept my business.

Ch
Review №11

I love my Range Rover. Ask for Moe he can help.

Bo
Review №12

Professionals work at this dealershipGreat products.

Br
Review №13

Land Rover dealership was very nice and courteous. I had a couple of questions and we took a test drive. the sales lady was not pressuring and instead she was just super helpful.

Pe
Review №14

Dealership is beautiful, definitely high class. I took my Evoque in for repair due to a check engine light. Chase from service was very helpful and did everything he could to assist me. He was very easy to get a hold of and sent text updates as they made progress. Based on my experience, I would highly recommend.

Do
Review №15

I stopped by Land Rover today to ask some questions about minor issues with my 2006 HSE. I was greeted by a service advisor thats was with a customer in the very first office near the entrance of the service department, so i understand he was busy, but there was another advisor to the rear right office who never said a word to me and had no one in front of him. He was just on his computer. I waited 10 minutes before i got back in my truck and left..

Wa
Review №16

If you need Outstanding Service, See Chase Wills! Thank You Chase for taking care of our Rover!!

Pa
Review №17

Really loved the new envoque and the test drive. Car rode smoothly and a lot of bells and whistles. I had the salesperson do the self park so i could see it but i would never use it. Old school .. park manually. Great looking car.

Ni
Review №18

Horrible experience that cost me thousands of dollars. I was told I needed two main computer boards... All I needed was an alternator. Chase handled my situation. I even spoke to a mechanic personally. They strongly advised me to sell my car and not fix it. I ended up selling my car, when all I needed was an alternator. They are money hungry and they dont care about people.

Br
Review №19

I just spoke on the phone but the salesmen never really seemed to care to get me to buy a car. I think he made his own assumption about me and it seemed to him that I wouldnt get a car. First off you should never assume anything. Second your salesmen need to know a little about whats going on on their own website I.E the difference between a SE and a SE premium. I gave up trying with this dealership after those two things, thats why I didnt give lower than 3 stars because it was just one salesmen

Na
Review №20

This place is a complete joke. IF I COULD GIVE NEGATIVE STARS I WOULD!!! To start it took them 4 hours to do a tire change. Second they have no communication what so ever. We called twice and made an appt because we were getting towed 2 hours in the opposite direction. When we got there they said they were unable to see us until tomorrow so we had to spend more money on a hotel and take a day out of our already short Christmas trip. I feel if we are spending this money we should get treated with good service. I DO NOT recommend this place what so ever. Absolutely horrible service I have so many complaints my list could go on and on.

ja
Review №21

Beautiful buildings, new Porsche building looks amazing and great staff.

C
Review №22

I was Very well taken care of, Everyone was very nice and professional. Couldnt ask for better service and communication, thanks Chase!

jo
Review №23

Its the second time that on Aristocrat Land Rover work in my vehicle (land rover) and I feel I paid for nothing. 😤

Ga
Review №24

I want to buy a land rover sport, they tell me rangrover is better and bigger, its full size, after i compare both, when i decided to buy the v6 rangrover, the manager ask me extra $2,5000 for it, they told me lots of reason, also this is the store rule for it, i never see any dealer did this before.

Da
Review №25

Awesome people Great service Kevin smell is the best service manager ever

Ch
Review №26

They claimed the new XE I purchased had features it did not, I bought a new car and they repaired it with bondo. They outsourced repairs and misplaced the badging. They try to manipulate you to let them do the cheapest repair possible. Try to pass off low quality work.

Sa
Review №27

I take took my car to the dealership, they supposedly fixed the car. I am still having issues with my vehicle and the service requires light still comes up. At this point I do not know where else I can take my vehicle.

sc
Review №28

Olga was awesome.

Ch
Review №29

Blacktop was being put down. Signage was poor.

Gr
Review №30

Wow the prices of Land Rovers are high

Ni
Review №31

Same thing- phone rang and rang without any answer.

St
Review №32

Very nice people

Cu
Review №33

They just let the phone ring and ring and ring....no one answered!

Ju
Review №34

Cougar town

Information
34 Comments
3.9 Rating
  • Address:9415 W 65th St, Merriam, KS 66203, United States
  • Site:http://aristocratlandrover.com/
  • Phone:+1 913-677-3300
Categories
  • Auto parts store
  • Car dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:10AM–6PM
Offerings
  • Oil change:Yes
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