user
Baron Collision Center
6231 Mastin St, Merriam, KS 66203, United States
Appearance
Baron Collision Center
Comments
Tr
Review №1

I wrecked the rear end of my truck and they fixed it quick and kept me informed on every step of the process. When they were finished it looked just as good as it did before the wreck. I would differently recommend.

Li
Review №2

My first experience with this place is also great my repairs went off really nice it didnt look like it was any damage at all very nice professional work. 🤙

Pi
Review №3

Rodney was excellent. He is very professional and polite. He let me know exactly what was going to be done and made sure I was happy with the experience. I would highly recommend this body shop.

Ke
Review №4

Great people and prompt service. I got a deer and took the car here. Chris did an awesome job evaluating the damage for my insurance company. Will definitely bring my cars (if needed) here again!

Mi
Review №5

They gave a quick reasonable quote, purchased and had delivered parts before I dropped off my vehicle and completed the work within the initial timeframe they gave. I also had my car detailed and they did an amazing job! It’s was cleaner than I imagined possible and with the body work completed made me feel like my car was new again.

An
Review №6

I had my headlights restoration done to my vehicle, I’m completely satisfied with the service they did my headlights look like new. I have another vehicle I’m going to have done. I recommend baron collision center to all my family and friends. 👍🏽👍🏽👍🏽

Ke
Review №7

Excellent customer service. No hassle. Quick turn around time. Really recommend them

Kr
Review №8

Took my car there to be repaired and they repaired some and damaged other things. When I tried to address the situation more than once they had excuses. Here I am months later finding more stuff they broke. They even put the fire panel on backwards. Terrible service and horrible quality of work. They fail to take responsibility for damages they caused.

Er
Review №9

Car looks great and whole staff was very professional. Not five stars because took a very long time to get the right part, though most likely due to supply chain issues.

Mi
Review №10

Collision repair was excellent. Great staff, Chris was wonderful to work with. Highly recommend

Bi
Review №11

Unfortunately for us this was the second time our Mini Countryman paid a visit to the body shop. But fortunately, we have Baron Collision available to perform the work. I’m a word, they are excellent! From the estimate to drop off to updates thru pickup, they are professional and thoughtful. And the Mini came back home happy.

Gh
Review №12

Absolutely The Best Around!! Great Customer Service, Friendly Staff, an absolute place to go for Any and All Collision and Repair!! They went out of their way to make sure I walked out as a completely satisfied customer!! Keep up what you got going Baron, I will suggest you to anyone who asks!! Thanks Rodney for your services!!

Ni
Review №13

First, the work done on the hood and bumper of my car was absolutely incredible! I am beyond pleased with that. Looks brand new!Second, everyone that I spoke to at Baron Collision was very kind and helpful. They worked with my insurance for me so that I didn’t have to do anything.Lastly, and I don’t know if they do this for everyone or not, but they even gave the inside of my car a little detail/vacuum/wipe down which I thought was very kind of them.I would 100% recommend Baron if you are looking for auto body work!

Sh
Review №14

The most Professional Body Shop Repair I have experienced. I knew my BMW was in great hands!! This was important after a motor vehicle accident and I did not have to worry or have additional stress and they were Timely and no surprise charges or delays....literally I was able to just drop off my keys!

Ka
Review №15

I was very happy with the work performed on my KIA van after it was rear-ended. Although it took a while to get the parts, they kept me informed of progress often. It looks great!

Th
Review №16

They made a quick estimate of the car damages and the value of my car before and after the crash.

Ja
Review №17

There really are no words to describe my experience here! It was phenomenal! I couldn’t ask for better! Jackie the receptionist is kind and compassionate on the phone and in person! Chris was exceptional! I was called and updated on the progress and kept in the loop of things! The professionalism of this place is unmatched! Between them and USAA insurance, I am just so so so grateful after hitting a deer! My car looks better than it did before the accident! You can tell the technician(s) are highly skilled at their Craft and really took the time to detail every single area. Thank you Baron Collision Center! Please pass this on to all the employees! They are all so so appreciated! I wish every company in america could model after your organization’s customer service!!!!

Fa
Review №18

Extremely professional and ONTIME with completion. Great work!

Co
Review №19

The people at Baron Collision Center were very professional. Mark greeted me very kindly and explained very well the problem with my car. I would definitely use them again.

Da
Review №20

Had repairs done to driver’s side door and a few dings on passenger side of car. They did a great job, and worked hard to get it done as quickly as possible. Very satisfied with this collision repair shop, and would recommend it to anyone.

Ky
Review №21

Brought my car here after getting rear-ended. The service was quick, done well, professional and the price was fair. Recommended for all males and models of vehicle. I’ll be coming back to Baron for future repairs.

Je
Review №22

My wife and I have taken 2 cars here. Not only do they do great work, but they keep you up to date through the whole process. I would absolutely recommend them if you need any body work done.

Ka
Review №23

Excellent customer service from start to finish. Nice people who were friendly and professional. Highly recommend this repair center!

Da
Review №24

I have had the pleasure of using Baron twice in the last few years, just for being in the wrong place at the wrong time! Not my fault. Their courteous attitude and impeccable work is why I will never go anywhere else. It is amazing how they can transform a wrecked vehicle into showroom condition! Please people, dont take your vehicle anywhere else. They are the best at what they do!!!

ja
Review №25

Baron Collision helped me with the damage on my car after an an accident. I would recommend their service to others. Fast, quick, and professional service.

An
Review №26

Staff here is very easy to work with, good people who get things done without making you jump through too many hoops.

Jo
Review №27

Chris took great care of me.

gl
Review №28

Great attention to detail and good customer service.

Da
Review №29

Chris was very helpful and kept me informed along the way. The repairs exceeded expectations and they had the vehicle done a week ahead of schedule.

Na
Review №30

Very helpful and had great communication. Would recommend them to everyone.

Da
Review №31

My sons car was in an accident, Geico told us we needed to take the car in for an inspection, Baron Collision was recommended by the Kia dealer.I dropped the car off on a Monday June 14th in the morning, and by Monday evening we was told that they had been authorized to do the repairs. Apparently we had no choice in this decision. we was informed by email our vehicle would be completed by June 24th and they had already started the tear down. We never received any calls from Baron as to progress or completion, so I called them on Tuesday the 22nd to verify it would be finished, the person assigned to the repair was out of the office and I spoke with the manager. He told me he did not think it would be finished because they didnt start ordering parts until the 17th and in all likelihood it wouldnt be finished until the 28th. He told me my service manager would contact me. Well I got a call on the 25th from the service manager, he told me that he received a part that was broken and now the vehicle would not be completed until Tuesday the 29th, and guaranteed it would be finished.I Tuesday the the 29th I had not heard anything from Baron, so at 4:00pm I got a ride over to the shop. I was greeted by Rodney the service manager by What are you doing here? I answered you guaranteed me it would be finish by the 29th and it the end of the day. So then he informed me, Well its not finished and took me back to show me the progress, at this point the front end was shifted and he starts going into great detail about what they have to do to correct it. At that point Im a little perturbed that we are already a week late and it not going to be finished. So I cut him off and ask when will it be finished? He answers I dont know so I turn to leave and tell him Just call me when your finished and yes Im mad at that point. As Im walking out the door Rodney Smarts off Well thank you for your wonderful attitude as if I have no right to be upset that after it is already 5 days late and he does not know when it will be finished. Mind you my son has no vehicle during this entire time and has to Uber to and from work.So I ask to speak to the General Manager about Rodneys attitude, he tells me it was not acceptable and then he assures me that the car would be finish the next day. And he kept his word, it was ready by noon the next day.When I come to pickup the car, they ask me to pay the $1000 deductible, hand me the paperwork and say your cars out front somewhere, here are your keys. No inspection of the repair done, no satisfaction questions.Well for the most part the repairs look good they aliened the front end.there is a minor blemish in the center of the hood where the paint had a bubble. But the best part is they replace the drivers side head light assembly with what appears to be a salvaged float vehicle headlight, complete with algae and water stains and charged $215, A new headlight assembly is $157, but this ugly algae stained head light was $215. of course the left head light looks like new because the vehicle was in great condition but they felt this was satisfactory. Im going to have to order a new headlight assembly so that it doesnt appear that my sons car was flood damaged.16 Days on a 7-10 day repair, used parts, bad attitude.I WOULD NOT RECOMMEND USING THEM FOR ANYTHING!!!

Ma
Review №32

I cannot recommend Baron Collision Center enough. The easiest 5/5 stars and 10/10 service. Everyone is so kind, helpful, and reassuring. There was no hassle or stress with any step of the process. We were blown away by the service and was surprised to find they detailed the inside of my car. I am very grateful for their help during a stressful time. We had seen many reviews about the customer service and how fantastic Rodney was and we were not disappointed. I recommend this place to anyone!

Da
Review №33

Work was done as promised, when promised. Car looks great!

Li
Review №34

They did incredible work fixing damage to my car, it looked good as new. Rodney was extremely helpful throughout the process. Highly recommend

De
Review №35

Mark was great! Called me and gave me updates!

Da
Review №36

This was a recommended repair shop for Geico, and I can see why. The level of care they showed for both my truck and me individually was above and beyond my expectations. I would highly recommend to anyone looking for a repair shop that is professional and courteous. My truck looks brand new again and I couldnt be happier with the end result.

Mo
Review №37

We had a great experience with Baron Collision Center! They were professional and kept us updated on progress. Our van looks amazing! Plus, an unexpected bonus was the van interior and exterior were super clean when we got it back. They had even shined the tires. Baron went above and beyond for us!

He
Review №38

Fast, friendly, and kept me updated on the status of my repair. Highly recommend!

Gr
Review №39

I would not recommend anyone use Baron Collision Center. We were told 5 days and it took 16. They were unapologetic, gave excuses, and did not appear to care. I am very disappointed with their company and will do everything I can to avoid them in the future.

Pa
Review №40

Shop did a good job of fixing up minor door damage and replace front fender from a minor fender bender. Required them to take front bumper off and put back on as well. Paint job looks good .. matches color of rest of car (Ford Fusion 2018). Thanks Baron and Chris (good personable guy that worked with us at shop)! USAA Insurance approved and highly rated shop with warranty behind work.

Sa
Review №41

I highly recommend Baron. It’s never fun being in an accident. They made the process so smooth. Chris Cook was my advisor and he was friendly, upfront and professional.

Kr
Review №42

The lady at the front desk was nice and they were really professional about there job👍

St
Review №43

We have used Baron in several occasions. Always fast and friendly service. Quality of work had always been spot on. Highly recommend them for you auto body needs.

Am
Review №44

Rodney was excellent! Professional, he went above and beyond to take care of my needs.

An
Review №45

Fast and well done replacement of two bumpers, even did cleaned up some rock chips elsewhere!

Em
Review №46

This place is amazing. All of the 5/5 reviews are legit. We had a rough month and ended up needing our Jeep repaired after a break in then a hit and run. Everyone treated us with the utmost respect and professionalism. Our car was fixed to perfection and they even detailed the inside. Endless thanks to these people for taking care of us

Ar
Review №47

Got a new bumper installed and painted here after an unfortunate accident with a deer. Baron Collision painted matched the blue metallic paint on the new bumper perfectly with the rest of the vehicle. Car looks brand new again! And they even did a courtesy detail of my interior!

Ke
Review №48

They were very professional and efficient. It was an easy process to get an estimate and get my car repaired. Excellent job

Fr
Review №49

My vehicle was in a automobile accident where I was rear ended. Unfortunately it was totalled. But Baron Collision did a awesome job taking care of my needs.

Ri
Review №50

Brought me car in for an insurance claim. They were polite, professional, and they did amazing work! My car looks amazing

BE
Review №51

Did a great job of putting ceramic coating on my car. Mark did a good job of walking me through the process! I highly recommend.

Ca
Review №52

I went in for ceramic coating and blemish removal on a Porsche Cayenne. They did an excellent job, looks like black glass. They will correct blemishes and coat any make of vehicle.

Ry
Review №53

Baron was excellent. Probably my best ever experience with a collision center. Very prompt, attentive, & courteous. Would definitely use again.

Ju
Review №54

My convertible top had been vandalized, someone cut right through the top in a box shape. Baron took my car right away and were able to replace it perfectly.

To
Review №55

Rodney and crew did an amazing job. I am very happy with the service I received and the quality of the work done!

Sh
Review №56

Fantastic service. Everyone was so nice. They were quick in conducting our estimates, communicated clearly the whole time. I wish delalership services took notes from them on customer service and care.

FR
Review №57

Friendly an very professional. Best body work and mechanical experience Ive ever had. Place is impressively clean.

Ja
Review №58

Chris C, my advisor made me aware throughout the process and made I was completely satisfied after the completionOf my truck.

Ka
Review №59

I had the pleasure of working with Rodney Ferguson. He was thorough, knowledgeable and professional. Great customer service!!! Very polite and nice. Never had to wonder what was happening because he was on top of everything and ensured he kept me informed every step of the way. Does not get better than Rodney!!!!

Je
Review №60

I was very very pleased with me service. They did a fantastic job on replacing my bumper and the paint job is spot on! I received my vehicle back in 3 days.They even cleaned and detailed the inside of my car that I was not expecting. However when I got in my car and turned the AC on I tried to adjust the position of where the air was blowing. The lever to adjust the air flow was broke off. They just slid it back in there like I wouldnt notice. So that bummed me out. I spent all this money to get my car fixed to find something els on the inside broke..

Ch
Review №61

Excellent care and repairs by Chris...very very pleased with the beautiful body work that was done on my MINI. The results were amazing. I highly reccomend BARON COLLISION CENTER.

Ca
Review №62

Rodney Ferguson was amazing! Me and my family went into Baron on Tuesday, April 14th, 2020 to get an estimate. Rodney was extremely helpful, knowledgeable, and very friendly! My family have been coming to Baron for years and have never had a problem. This is the place to take your vehicle to! Thank you Rodney for your great help with a smile, we appreciate all that youve done!!!

Jo
Review №63

They were very courteous, friendly and fair. Would use them again.

Ch
Review №64

Car was in an accident. Replaced side mirror, paint passenger front side cleaned up wheel

Co
Review №65

My mother in law had a bmw that her husband bought her when they first got together. He had recently passed and was unable to keep the car maintained due to his ill health before his passing. The car was badly rusted and needed a complete body and paint job. When we picked it up the car looked like it was brand new coming off the lot. My mother in law couldnt be happier. Really thankful for this company. You should have seen the smile on her face it was like she was being gifted the car all over again.

Je
Review №66

I was rear-ended (brand new car) and I have never been in an accident before. I had no idea where to take my vehicle. I chose Baron Collision after doing some research and looking thru others reviews. They are professional, work well with your insurance company, and best of all - my car looks NEW again. Excellent work! Only issue I had was it took longer than expected to get my vehicle back because they had to order more parts and it was being worked on during a holiday weekend.

Th
Review №67

Rodney was excellent from start to finish. Kept me updated in the progress of my vehicle every step of the way and dealt with my insurance company to figure out the best solution for my situation. Wont be taking my car anywhere else for cosmetic damage.

Eu
Review №68

Excellent service.

Pr
Review №69

Amazing service. No one wants to deal with a major repair but Baron Collision Center just gets it. Professional, skilled, empathetic - they went above and beyond my expectations to make sure things were done right. Chris was fantastic to work with. Hopefully I never have to deal with a major car repair again but I know who I’d call without any hesitation - Baron Collision Center.

Le
Review №70

Very nice employees. Communication could be better but they definitely made up for it with the care they took with my vehicle. My car even drove better after the repairs, they cleaned it and put a little gas in it. I was very pleased. I would recommend them to anybody.

Fr
Review №71

Baron’s Collision Center was outstanding. They immediately estimated the damage, ordered parts and coordinated with my insurance. The repair work was completed on time and exceeded my expectations. Work was excellent.

Le
Review №72

Unfortunately my second time using their services, but I have nothing but great things to say! From the greeting to pick up everyone is courteous, friendly, and professional. Work is always completed in a timely fashion. They maintain contact throughout the entire process and take care of everything in regards to dealing with insurance and receiving payment. I could not appreciate that more! I hope to not need their services again, but I wouldnt go anywhere else if I do!

Co
Review №73

Well I got my car back. It looks really good. They did an excellent job. Now if they would have realistic time frames and be transparent with the timeline on how long it will take to return a vehicle they would be 5 stars. Looking for a rental in the middle of Thanksgiving holiday season was extremely stressful. But at least the repair lives up to the Baron name 😉

Er
Review №74

Even during quarantine, these guys fixed my car up to perfection. They even completely cleaned the inside and outside of it. Would highly recommend!

Ke
Review №75

Everyone I met with was professional and kind. Rodney was fantastic at keeping me updated and informed of how the repair was going. Everything was so easy and quick and excellent quality ! I would highly recommend Baron Collision Center to anyone needing repairs done on their vehicle!

Ap
Review №76

Great work! Great customer service!!

St
Review №77

I was recently rear-ended and needed both the front and back of my car repaired. State Farm guided me by selecting Baron Collision Center as my repair facility. I had never been there before, so I wasnt sure what to expect.I showed up for my appointment a little bit late but everyone was flexible and courteous. I received a quote for the work and then they told me I could bring the car in the next day to drop it off. This was welcome because I still needed to arrange a rental car, which was right next door at Enterprise. They were extremely helpful with all my questions... and there were many. Dropping off the car the next day was quick and easy.The work on my car took about 3 weeks, as I had to get a lot of the front and back replaced. When I came to pick it up it was beautifully spotless (I had come in with bird poop all over it...) and even the interior was cleaned. I was so impressed. The actual repairs themselves looked great, and it has been driving nicely ever since.The staff was so kind and thoughtful. They didnt make me feel silly with all of my questions and they were happy to answer. They went the extra mile on everything. I actually had an ENJOYABLE experience getting my car fixed, which sounds crazy.

Na
Review №78

After sustaining damage from hitting a deer they fixed my Subaru back to even better than before. Great communication and service - highly recommend.

Ta
Review №79

Great service. They estimated the work and completed it promptly. The damage was greater than they thought but they did not charge for the extra time. The car now looks like new

Sh
Review №80

Always very helpful and understanding. They value your time and provide excellent service!

Pa
Review №81

Rodney went out of his way to make sure my experience was a great one! Detail team was awesome as well !

Sa
Review №82

The service is great and it was a really good experience. The only reason I didn’t give 5 stars is because they left a small blemish that could have easily been buffed out. I appreciate the fast turn around, but that one little detail could have been fixed.

Na
Review №83

Definitely would get body work done here in the future. They went the extra mile and detailed the interior! I definitely wasnt expecting that. Full service for sure. The work is excellent, cant even tell where they painted.

Go
Review №84

Baron Collision is absolutely fantastic. Mine was an insurance repair, the first I’ve ever had. If a collision ever happens to one of our cars in the future I will not take it to anywhere but Baron for the repair.They kept me informed every step of the way. Explaining what needed to be replaced and gave me an excellent timeline. When a replacement part broke they contacted the other driver’s insurance company and took care of extending my rental car and ordered a brand new pieceinstead of trying to repair it.They went above and beyond and return our minivan in much better condition, inside and out, than we had given it to them. Unasked they got removed maroon paint stuck on the side of the white minivan. My daughter had slid it up against one of the carport posts almost 2 years ago. Again unasked, Baron Collision even took the time to remove debris from the sliding door tracks that had built up from my three kids over the years. It made doors slide so much better.I’m so thankful that the Kia dealership in Shawnee Mission recommended them. It was a bit of a drive for me. I live South of the Grandview, but it was worth every mile for the wonderful service I received from Baron Collision.

Sh
Review №85

Chris Cook made sure everything was taken care of! My car looks amazing. The whole staff Was fantastic and made sure nothing was missed. I didn’t have to worry about a thing with the insurance company.Thank you for making this experience a pleasant one.

La
Review №86

Excellent service

By
Review №87

They explained the repair needs clearly, were flexible with scheduling, and completed the repair professionally. Job well done. They also worked seamlessly with our insurance. Car was washed and buffed spotless, really nicely cleaned and cared for there. Definitely recommend.

Sh
Review №88

I highly recommend Baron Collision. My car was towed from Manhattan, KS and evaluation and repairs were done in a very timely manner with updates along the way. Steven was great to work with and my vehicle looks and runs great upon delivery. My opinion ..5- Stars!

Ma
Review №89

They left my car like new!!!I loved the fact that they were in contact with me throughout the whole process...thank youuuuu!!!!!I recommend this place!!!!

Ta
Review №90

Baron collision center kept me informed throughout the repair process. They especially kept me aware of repair parts availability that has the potential to delay the repair process.The collision center did an outstanding job of repairing the vehicle to new conditions.Lee

Jo
Review №91

Had a minor fender bender but did a bit of damage. Thank God for full coverage insurance 🙌 and thanks to Rodney, Jackie and everyone who helped fix my baby at this place a whole bunch!

Da
Review №92

I am an employees of Baron’s so a few of you would think I’m being biased, however I have worked for other dealerships where I needed work done on my vehicle and the other dealerships would put my vehicle on the back burner because I was an employee. Mark at the collision center treated me like a customer and appreciated my business. He started working on my vehicle right away and worked with the insurance company so I didn’t have to. He also gave plenty of updates so I wasn’t left wondering what was going on. If he treats a coworker that well just imagine how he treats other customers who don’t work with him.

Ra
Review №93

The team at Baron collision was very helpful and worked around my travel schedule and completed the work as promised. I highly recommend them.

Ph
Review №94

I have NEVER HAD A COMPANY BE SO WONDERFUL...FROM THE SALESMAN AT BARON BMW TO RODNEY AT THE COLLISION CENTER. I WOULD LIKE TO THANK YOU FOR ALL OF YOUR HELP...THANKS AGAIN

Na
Review №95

QUICK AND GREAT WORK!

Da
Review №96

I have used Baron twice in the last three months, they have always been professional, done an excellent job, and taken care of everything I needed. I would go back to them without hesitation.

Ja
Review №97

Fantastic service and the quality of their work is awesome! Working with Chris Cook was an easy and enjoyable experience. I would highly recommend Baron Collision Center.

Mi
Review №98

Just first class customer service from start to finish. They handled all the needed information with insurance and kept me updated thru the whole process. Highly recommend!!

D.
Review №99

My car was taken care of quickly and easily. I just pulled in to their entrance and went inside. While I had a cup of tea everything was checked and I was presented with a detailed summary of the repairs needed. When the job was done my car was presented to me in pristine condition in the same spot. All very easy.

Br
Review №100

Stephen did an amazing job coordinating my repair. The work itself was completed flawlessly, as quoted, and under the given time estimate. My car was returned fully detailed inside and out as well, which was a really thoughtful touch. Really impressed with Baron and Stephen. Will certainly use their shop in the future.

Information
10 Photos
100 Comments
4.7 Rating
  • Address:6231 Mastin St, Merriam, KS 66203, United States
  • Site:http://baroncollisioncenter.com/index.htm?utm_source=gmb&utm_medium=organic&utm_campaign=collision-website
  • Phone:+1 913-671-1350
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Similar organizations