Brought instrument in for tune up in the middle of the summer, they had a backlog because summer is their busiest time but gave a very accurate timeline as to when I would get instrument back. Got it back a week into school the day before my daughter needed it. They did a very good job on it. Just be prepared and take it in early.

Very happy that I chose Dunkley Music to move my 64 Charles Walter grand piano today. Chance and Jake did an outstanding job with moving the piano out of my home, and over to my neighbors home (they purchased the piano from me.) The move was handled with experience and care throughout. Many thanks!

If youre looking for a piano or a musical instrument, this is the place to go! Melody helped me purchase the piano I wanted over the phone and had deliver exactly as promised. Couldnt have had a better a better sales person and a better experience!

Contacted them late in the day to ask if they had a specific microphone stand in stock. They did. They offered to stay open late if we could come pick it up. Ended up buying the stand 10 minutes after they normally close, and for less than you can find it online. Very pleased with the experience. Would recommend.

Thank you so much Sarah! I am a new homeschooling mom looking for ways for my littles to interact with the world to learn as much as possible. We had a lesson on sound and vibrations. I was able to schedule a fun little tour with Sarah who was gracious enough to show my little girl around and introduced her to all of the music families. She even got to try a couple! I would absolutely recommend this music store to anyone who wants their kiddos to learn and grow in music. I appreciate you Dunkley. Music🎶

The piano movers really did an awesome job moving my grand. They treated it like a delicate piece of furniture. Worth every penny!

The two gentlemen that moved an Organ from my friends house to my house were absolute professionals not only were they strong they made sure the Organ was up and running and anything they move they put backthey were an absolute pleasure to have here so again thank you Dunkleys these two gentlemen were just “awesome”

They were so knowledgeable and kind and helpful! Thank you to everyone at Dunkley who helped me out with my sons trumpet!

Friendly staff. Qualified teachers. Nice instruments. Overall, a nice place to shop.

Outstanding experience at Dunkley Music! Friendly, knowledgeable staff, pro instrument quality.

The woman who helped us out was very friendly. Answered all our questions . Overall great experience

Can’t say enough good things about the school of music at Dunkley. Wonderful teachers! The store has everything you need and the repair shop has come in handy many times. Great customer service all around!

I enjoy DM very much. Its so much fun to look around to see all the instruments they have in-store. They had the gift I was looking for (and then some). Someday, Ill take those violin lessons. For now, Im saving up to get myself that keyboard bench. 😁

Ive been to Dunkleys a couple times for guitars, and theyve always been helpful. This last time I went, I was in search of an electric guitar for jazz band. Their selection was slim at this time, but we found the perfect guitar at a great price. It was actually marked down by a lot because they left some of their guitars on sale even after Black Friday, so I really scored! I recommend Dunkleys for sure, especially when it comes to guitars. 😄

Oh my goodness! Nate & Austin were such fabulous piano movers! Not only were they dressed professionally but they moved a 7 ft grand piano from house #1 to house #2 AND then a 4 ft grand from house #2 to house #3 ~ handling each piano with tender loving care & extending great patience & great professional help on where to place each piano. They were both personable and kind and worked very hard in doing a fabulous job. (I joked that after all that lifting, chiropractic care & massage therapy should be included their medical insurance! ) I highly recommend Dunkley Musuc for moving pianos! 👍

Technician Paul was on time, friendly, so knowledgeable about what he was doing. My piano was tuned beautifully and he played part of my favorite tune! I’ve already made my appointment for next year’s tuning of the piano.

We had a great experience shopping for a piano at Dunkley. Melody was very knowledgeable and helped us make an informed decision.

Friendly and knowledgeable staff. Purchased a Breedlove guitar that I look forward to using for many years. I strongly recommend Dunkley for your musical needs.

My wife of 17 years has always wanted a baby grand piano. This year I was able to grant her wish. Weve had an upright Yamaha for 15 years, and it was time to upgrade. I looked on the used market for a while, and went back and forth to various music stores.Melody was a breeze to work with -- she immediately showed us all the pianos in our price range, answered all of our questions, and made a proposal for a new Essex EGP-155 we couldnt refuse. We were VERY close to buying a Yamaha GBLK at Welches but decided on the Essex because my wife liked the tone better. We also wanted recording and silent capabilities, and Melody showed us the QRS add on for acoustic pianos, which Id never heard of and was exactly what we were looking for. Pianos are EXPENSIVE and I wanted to make the right choice. Melody put all my concerns to rest, and is very personable. It felt like we were in good hands.

I love Dunkley Music! As an employee and a customer, I can tell you that if it is not right the first time, they/we will go above and beyond to make it right. It has been my favorite job ever! :) The people are genuine and I feel confident with the products, knowing the heart and integrity that goes into each purchase. As a customer I have utilized the teachers, and I have bought several instruments and products. Dont take my word for it... this year, Santa took time out of his busy schedule to visit us on Christmas Eve! now that certainly says something about this store

After working for Music & Arts in Austin TX, I am very particular about my musical help! Dunkley music showed exceptional customer service and let me speak with musicians that shared the same passion. Thanks again! I will definitely be back!

Tanya was wonderful and very helpful considering she works far away from me. She sent my amp to Dunkley Music in Twin Falls Immediately for me to try out. When I met Tony and Dennis at Dunkley Music in Twin Falls I gained a couple of friends right from the start. Helpful? I can’t say enough good things about Tony and Dennis! They helped me with my amp and even showed me some great things on the guitar that I was missing out on. I plan on getting all of my gear through them if at all possible. Thanks Tanya, Tony and Dennis.Y’all ROCK!Mike Heslin

Melody and the team were very helpful. Melody and I conducted most of the sale via text. Great photos and details on the instrument. Melody was very helpful in planning and coordinating the delivery. The team that delivered was very efficient and respectful.Wurlitzer Stand-up Piano

I am extremely pleased with my experience withMelody and Dunkley Music. Melody is professional, pays attention to detail andpleasant to work with. Her knowledge about the piano was stellar, and I took her suggestions regarding my purchase were stellar.The two young men who delivered it to our home were timely, tidy and respectful of our hardwood floor.Bravo to all!Rick and Cathy Eells

The Dunkley’s have failed. Mark Dunkley has shown his true colors as a man that does not care about Boise, his Neighbors, and open space in Boise. I encourage all to patronise Welch Music.He(they), sold out for money. Typical.

Visited the Nampa location today. We just moved here and were worried about finding a music store that valued us. Shelby is very prompt, attentive and knowledgeable! We will be back! Thank you!

Staff was friendly and knowledgeable. Great selection, prices, and had everything I needed to get my son started on the French horn. I’ve ordered sheet music/books many times. They are super helpful and can find just about anything you are looking for. Janet is the Queen for finding music for all your needs!

I love Dunkley Music! The store is beautiful and has everything you could possible need.The customer service is amazing. The second I walk in I have always had someone greet me. The music selection is larger than any other music store I have visited and Janet helped me find exactly what I needed. I ordered an adjustable piano bench this past year from Mark who was very helpful. I can’t say enough positive things about Dunkley Music!

I don’t think I got the name of the lady who helped us pick out the instrument, but she was very helpful. Natalie, who got our rental setup, was so professional and explained everything so well. The rental program is awesome and I believe that the price is very fair. I was dreading going in to rent an instrument, but they made it so easy.

I would like to highly recommend Paul S. He was very knowledgeable, professional piano tuner. My piano sounds amazing! Paul is a very pleasant person, was kind enough to explain how I can continue taking care of my old piano. Am a very happy customer.Thank you,Mrs. Bermudez

Very polite and nice staff. It was my first time coming in and they approached me appropriately and let me know some information about some of the stuff there. I tried playing the $100k piano and I am pretty sure I instantly became a master pianist based off how immaculate that piano is.

Nice store, with knowledgeable people, with a friendly attitude. Went in to look at guitars and they helped me find a great one and were nlt at all pushy. Ill be back in.

I started playing violin when I was 8 and am now 34. It has been at least 4 years since Ive played but recently decided it was time to get back into it. Cindy helped me more than once with choosing the perfect violin. She is very friendly and extremely accommodating to her customers. I highly recommend Dunkleys, not just for your instrument needs, but for music and accessories as well. You will feel welcome in their store and happy when you leave.

I have only good things to say about Dunkley music! We have bought music and a viola from there. The service was exceptional. They are honest and fair. The instrument was quality. Being a student instrument it held up through 4 kids and is still in fantastic shape. We did get their warranty and had to use it once from a little accident we had. They made the repair no questions asked, quickly and did an amazing job. I would definitely recommend buying or renting anything from them!

I love the convenience of having a music store nearby. It gives me a chance to look through the books and look for new ideas for teaching my students. The people that work there are always willing to help me with questions that I have. I also love the recital hall for my students. It’s a great price and has plenty of room to hold my students and their guests.

Dunkley Music is such an incredible asset to our community. Thank you for providing so many musical opportunities, instruments, teachers, sheet music and performance venues for our children. It has changed their lives for the better!

Everyone was very helpful. Prices are decent.

Amazing staff. Amazing piano tuning. They care for you way beyond the mere up front transaction (sale or tuning). Melody is a delight to work with! Paul is world class and a wealth of knowledge and wisdom! I cant recommend them enough!

Dunkley Music has been an amazing supporter of music in our community. When looking for music, they are always so helpful and knowledgeable.If they dont have the music in stock, no problem. They will order it if it is in print. Really appreciate the service that they give!

I appreciate the excellent customer service provided by the staff at Dunkley. They are friendly, helpful and efficient. They manage a lot of customers at certain times of year very well!

My granddaughter takes private guitar lessons there.

I highly recommend this store. They gave me great deals and the costumer service is spectacular! Everyone was so nice and helpful, they really make you feel comfortable and welcome! What a wonderful experience.

Over the years I’ve found Dunkley Music to be the go-to experts in all things musical in our area. Their staff is knowledgeable and in some cases experienced at a professional level. Having someone explaining the value of an instrument and also playing it beautifully is a huge bonus!!

I have spent a lot of time at Dunkleys and have purchased two pianos that I am very happy with. Melody is my go to sales person. She listens to what Im looking for and directs me to the instruments that fit my needs. Delivery on both pianos has also been well done. Strongly recommend this music store.

We love going to Dunkley Music. We live three hours outside of Boise and we make it a point to stop by when we come to the city. The Dunkley people are welcoming and supportive and the folks upstairs in the repair shop are incredibly helpful.

There are some great people running this store! I felt very welcome when I visited. In addition, the instrument repair techs here have a high level of skill and are doing some really fantastic work.

Dunkley Music is by far the best instrument source in Boise. I travelled around town to over half a dozen shops looking for a Baritone Ukulele. This store had the best Uke selection by FAR. Add to the fact I was barely in the door and I was given a tuner and told if I needed anything to let them know. Not that the tuner was really needed, of the dozen or so ukuleles I picked up and played almost all of them were already darn near in tune. I found a mahogany Kala that looked great and sounded amazing.As an FYI, there is an decent markup on the instruments I saw and priced the same model on-line. If you are looking for a budget music shop, this isnt it, however I was happy to pay the markup for the convenience of being able to try out the instrument before buying and walk out the door with it in hand once I made my decision. There are plenty of options (at least in the Ukulele section) for almost any budget and price point.

The staff at Dunkley’s Music are knowledgeable and helpful. I’m taking an adult group piano class and both Terri and Marion are excellent teachers, upbeat, and motivational. Dunkley has a wide selection of instruments for sale and they offer rentals. You can’t beat their sheet music selection—there is something for everyone.

Great store with an amazing selection and helpful staff, particularly Melody! She was both knowledgeable and fun. Highly suggest a visit for any of your music related questions or needs.

The staff at Dunkley Music is very knowledgeable and always helpful every time I go in. If they do not have what Im looking for they get it ordered. My grandson loves taking drum lessons here and I love going to his recitals at their Recital Hall right at the store! I have no reason to go anywhere else.

The Nampa location is great. Helpful, knowledgeable, experienced. I brought in a violin i bought, and wanted it checked out. So it was sent to their luthier, a fella called Rand. This dude needs social interaction lessons. What a rude, short tempered jackal. If you like being talked to in a demeaning and belittling way, have your string instrument looked at by Rand. If you like normal, socially accepted treatment, avoid Dunkley or, more precisely, Rand.

We have only recently started using Dunkley Music, and in this short time they have been exceptional to work with. Ive directly worked with Shelby and she has been fantastic, I honestly couldnt have asked for a better experience. I would definitely recommend this business to anyone.

Dunkley Music is just fantastic! I happened in when I first moved to Boise in 1999 and met Mona Morrison right off the bat. As a piano teacher, a performer and a music director, I perused all the music stores in town and chose to do business with Dunkley because of their helpfulness, professionalism, knowledge and quality of instruments as well as selection of music. I strongly recommend Dunkley to all whom I talk with. What a Boise music treasure!…AND now they carry Rodgers Organs…Im THRILLED!! Looking forward to many more years making music and doing business with Dunkley Music!

During a recent major move to Houston Texas from Nampa Idaho I was in the market for professional piano moving services and was frustrated at not finding an affordable service. I tried Angies List but only found ridiculously expensive services that were out of state and not practical for our situation. My wife suggested I call Dunkley Music for a referral. I spoke with Randy who informed me that they typically only handle across town moves and what the rates would be. I told Randy I really just needed someone who could load the piano carefully and professionally into a moving truck that I would drive myself to Texas. The problem then became renting a piano board vs. buying a piano board. After some more creative brainstorming we decided that I would rent the board for a nominal $20 and then I would pay to ship the board back to Dunkley after the move to Texas (only $75 via UPS). Brilliant!! What impressed me the most was that Randy trusted me to return the piano board in a timely manner and didnt charge a deposit or raise the price of the rental fee. Instead, Randy thoughtfully considered how to best help a guy out on a budget. At the end I spent several hundred dollars, but saved literally a couple thousand over the professional movers on AL. Way to go Dunkley Music, your customer service exceeded my expectations!

I was in and out within 30 minutes. I had to get my granddaughter her band equipment. They were very helpful right when I walked in the door!!! They walked me through the whole rental process with ease!!!!

As a local musician/band director, Ive been taking instruments needing repair to Dunkleys for many years. The technicians do a thorough job, and know what theyre doing. They are always good to give me a price quote before any work is done, and seem to always get instruments returned on time (even when the shop is very busy and backed up). They are outfitted to do virtually any repair, and have always treated me with courtesy and professionalism. Lisa L. and the crew up there do a great job, and I appreciate their reliability.

As a music professional in the Treasure Valley, I know that many of my colleagues and I rely heavily on the great service, friendly staff, and extensive resources of Dunkley Music. Their sheet music selection is the largest in town and their recital hall rental is also one of the least expensive (with the finest pianos you can find anywhere). Dunkley Music is a valuable asset to the cultural and musical life of Boise!

Staff is very friendly and extremely helpful. Their selection of sheet music is incredible and if they dont have it they will order it for you. When I purchased my piano from them they made the process very easy and helped me every step of the way, from deciding what the best instrument for my needs would be to delivering it to my home. I also have kids who are in band and orchestra and Dunkley Musics musical instrument rental program made it possible for me to afford high quality instruments for them. If it has to do with music, acoustic or electronic, amateur or professional, chances are good Dunkley Music will take care of you.

I was impressed immediately by the store but regretted the cumbersome drive to Boise. However, I am thrilled with the new store located in Meridian. The extensive selection of material for my students is appreciated. The clerks are always very friendly and knowledgeable -- never too busy for me and always eager to be of service. Give em a well-deserved raise! This store is a winner with plenty of parking and a vast selection of beautiful instruments. Love to go to Dunkleys!

I have such gratitude for Lisa Larimore and the entire staff at Dunkley Music. When I was involved in an automobile accident, my Bach trumpet was badly damaged. Although I had come to rely on their great repair shop for ultrasonic cleanings and routine repairs, I was nevertheless impressed by the help I received. They loaned me a good horn, and Lisa was able to complete a very touchy repair in only a few days. For their willingness to give me a loaner, for prioritizing my horn, and for Lisas expert repair, Ill always be thankful.

I love this store! They are always helpful. I am a music teacher at a nearby store and they always fulfill my needs. They also respond quickly to emails. I love Dunkley Music!

I love Dunkley Music Store! Good selection of music, great staff, and very nice Steinway recital hall. Im also very happy with their tuners work. I highly recommend this guy, whos name is Jared Phelps, he knows what he is doing. He tunes my Kawai grand and it sounds great.

Dunkley Music has now moved my baby grand piano 3 times to separate locations and Im always pleased with their professionalism and efficiency. They know what theyre doing and they take great care to treat the piano well. Theyre well worth the cost of knowing my piano will make it safe and sound to its next destination.

My wife, son, and I went to Dunkleys to do a little piano shopping as we had sold her piano a few years back and have now moved into a new home and have space again. Spent 10 minutes walking around looking at the various options without so much as a hello from anyone working there. Noone seemed overly busy but neither did they seem interested in helping us. Love supporting local but if you do not want my business you will not get it.

We have purchased several instruments from Dunkley Music. The staff is knowledgeable and friendly. The store has a good selection as well.

They were so helpful and kind! I have always loved Dunkleys and will continue to shop there!

Natalie & Tanya excellent customer service! High quality choice of inventory. An absolute pleasure shopping at Dunkley’s! Thank you!

These guys are great. Rand in the repair shop gave me awesome service around Christmas time. I asked if he would be able to fix a violin I bought at thrift shop within a week (a little more than a week before Christmas) and he said he was very busy, but he would do what he could. 4 days later it was ready for under $120.Not to mention the people at Teleford and sons told me the violin was not worth fixing, and we’re trying to turn me onto one of their new $400 instruments.Overall Dunkley was very trustworthy and affordable compared to other retailers in the valley. This business is much more deserving of your business than Teleford and Sons. 5 stars!

I had 2 guys from Dunkleys out to move a piano for me on 10/28/18 and they did a great job! I wouldnt trust just normal movers to move a piano, trust these guys! The guys were efficient and went above and beyond! Would definitely recommend Dunkleys.

I was looking to purchase a professional trumpet. I wasnt too sure exactly which one I wanted, so an employee at dunkley put me in a practice room and brought 15 trumpets for me to try. They were incredibly accommodating and helpful. When you are making an important and expensive decision like this, its nice to be able to focus on the instruments and not the customer service.

Dunkley Music is off-the-chart awesome in my book. Heres why:1. Service. I left an instrument at home when I packed to drive down to a gig in Logan, Utah. Yes, you read correctly, I FORGOT MY INSTRUMENT (and Im a band director, btw)! I realized this when passing Boise, and immediately went to Dunkley. I was able to rent a nice Yamaha model 450 clarinet to take to my gig--à concert band gig, and I played a 3rd clarinet part. I brought it back on the way back home and saw the cool digital pianos in stock.2. Service (and selection). Dunkley has always had a good reputation as a piano dealer. They did not disappoint in this area.3. Robert Hatvani works there as a teacher. Incredible musician and teacher, and his music is first-rate.You will be treated well at Dunkley Music!

Melody is a wonderful person to work with! Great customer service and excellent product knowledge. Will definitely work with her!

Tanya is fantastic! I just purchased my third ukulele from her. Knowledgeable, helpful, workable. Great experience every time.

Dunkley’s is a first class music store...great staff, the best brands, and always helpful.Cindy always handles any special orders I needPromptly and efficiently!Thanks!!!

Dunkley moved our piano to a new house, without any damage to piano or homes and ahead of schedule. When I went to buy music books for my daughter, they discussed several lines of books with me and helped me decide which would fit her personality best. All of their staff has been knowledgeable and helpful.

I have been a professional pianist and teacher in Boise for 11 years. Dunkley Music has always been my #1 choice of music store. Their sheet music selection is extensive, and beyond that, their staff are incredibly friendly and professional. Any time I order music through them, it arrives in a very timely manner. Any time I call or come in with a question about music, they have a quick, helpful answer for me. I have also used their recital hall dozens of times for studio recitals, senior recitals, and rehearsals. They have a great system for loaning out the keys and I have always found the recital hall in perfect condition, not to mention the two 9 Steinways in the recital hall are a huge treat for performers to play on. Dunkley also has a great selection of pianos and other instruments, and many of my students and colleagues have had great experiences purchasing instruments from them. I would recommend Dunkley music to anyone, even if you have a 20-25 minute drive to get there like I do, its worth it!

This store has repair shop in it, and their service is great. My son plays alto saxophone, and he complaied that some screws seems loose, and G# and E flat are muffled when he played them. I took the instrumentand to the store, and it took less than 20 minutes to get it fixed. The best part is that they didn’t charge for it :)

Professional, experienced, and knowledgeable, combined with excellent customer service - couldnt ask for more!Dunkleys went the extra mile during the recent Covid lock down to make it possible for us to purchase a new piano. The teamwork and caring we experienced from Mark Dunkley, Melody, our sales representative, and technicians Paul and Jared was truly inspiring. They are the best!

People that work here are always friendly. Always want to help you and always listen to what you want and need. The repair shop is always super polite respectful and as helpful as possible!

Weve moved four times in the past two years, and each time Dunkleys has helped make our move so much better, by taking care of our baby grand piano... The guys are always super friendly, and they just make you feel comfortable during every aspect of the move... From the moment we schedule the move, until the follow-up tuning of the piano, everyone is professional, courteous, and very knowledgeable about our piano, moving it, tuning it, etc... We highly recommend Dunkley to everyone who asks about pianos, moving them, or tuning them... They are the best in price, and customer satisfaction... We are Dunkley clients forever!

We owned a Baldwin Model L Grand built in 1974 for more than forty years that served us well. Over the last three years it seemed to go out of tune more frequently and started to have other problems like uneven touch and tone. Jared Phelps of Dunkley Music had tuned the piano for several years and tactfully said it was starting to show it’s age of 45 years. In addition, both Jared and our teacher, Peggy Purdy, told us our taste has become more perceptive and thus we were noticing changes that had likely been happening earlier. Jared said he could try to repair and replace parts in the Baldwin but couldn’t guarantee it would be satisfactory to us. He did suggest, again tactfully, that a Steinway Grand Model B would be a big improvement for us. Peggy agreed and arranged for us to meet Melody Johnson at the store in Meridian.We made an appointment to meet Melody and tried several pianos on the floor. Jared was with us and offered his opinions on each one. Later we were taken to Mark Dunkley’s home to try out another Steinway Model B that was for sale. Our favorite was quickly narrowed down to a Steinway Model B in the Dunkley Music recital hall, which we did purchase. Peggy came in to give it her blessing and Dunkley’s “master finisher” Jim Butler assured us several minor cosmetic issues could be taken care of to our satisfaction. Mark gave us a quote for the Baldwin as a trade-in.During all this time we never felt pressured to make a decision and were impressed with the teamwork of Mark, Melody and Jared. A date was suggested for delivery but during a conversation with Melody we mentioned we had a recital in our home scheduled, however we were happy to play the Baldwin so they wouldn’t be rushed. Mark heard about this and immediately changed gears asking everyone to get the piano ready, move it to our home and have it tuned before the recital, which miraculously they all did! We especially want to commend the two movers, Chance Heaps and Seth Sturgeon, who made the entire exchange of pianos and set up look like a carefully choreographed dance.We are delighted with our 2014 Steinway Model B and have enjoyed becoming acquainted with this beautiful instrument. The whole experience of letting go of our old, but beloved, Baldwin, and making the leap to embrace a new piano was exhilarating and pleasant. We would highly recommend Dunkley’s to anyone interested in buying a piano. They have great selection and couldn’t be more professional.

As a new resident in Idaho, we needed to have her, my precious piano moved and tuned. Both services were done by Dunkley Music. The service was great, and prices very reasonable. I will be a permanent customer.

The staff here is extremely knowledgeable and friendly. Even though I am a complete beginner guitar player, Michael did not mind spending time with me to explain the basics of picking a first guitar. The selection is not huge, but they have a wide range of low, medium and high priced options. They seem carry the brands and models that are the best quality at each price point.The guitar I ended up buying was an unusual size and they were the only local store that had a hard case that fit right. It was lined with green velvet to boot! Thanks Michael!

An elegant store accompanied by great customer service. It’s always a pleasure going to Dunkley’s. Thanks for help us

Dunkley Music has amazing customer service! They are very friendly and knowledgeable in locating any kind of music I need for my students.

Excellent experience, nice that businesses like Dunkley offer 1st Class service, from the purchase to the delivery. HIghly recommend!

Staff is super nice and helpful. They have a great selection for piano music. Hope​ to get a piano from them when I get done with college.

Always the best people, service and value! These are just the greatest group and I’ve been a customer for over 20 years!!!

Dunklet Music is a wonderful place to shop. The employees are amazing and Mr. Dunkley is always hands on and so friendly.

Every time Ive had a need for a variety of music, they never disappoint, whether it be piano method books of all ranges, organ music for LDS worship, ukalele books, or anything else random I can think of. Nice staff and good prices!! They go out of their way to help you find just what you need.

I bought an old upright piano from a friend. Moving was going to be an issue as I have tight corners to negotiate. Having some interactions with a variety of music places I knew who I didnt want to hire, but not who to hire. Called Dunkleys for a referral, not having read the whole Website. Lucky for me, they do move pianos. Nicely done... no nicks in the walls, polite and considerate young men, and great interactions on the phone to set it up. Wow. Following the move, I was sure it needed to be tuned. Again called Dunkleys for service. Again met with charm and planning on the first phone call. It turns out, I didnt need to be tuned and in fact it may not have served my best interest to do so. The honesty, integrity and polite interactions of this whole process was amazing. Service with a smile is not dead.

Staff greet you with a smile, and are very knowledgeable. They helped me find the correct requirements for my child’s student instrument, especially for this non musical mother.

Thrilled and inspired at playing a Steinway Grand! Dunkleys, youre the best!

Staff have very poor customer service skills, their attitude was down right rude. My issue was not resolved- despite being a customer for 8 years. It seems loyalty no longer matters to Mark Dunkley.Best wishes to you.

I simply love going to see our favorite Dunkly music staff member Sara is polite, knowledgeable, thoughtful and quick to get the things we need to make our first year of band the best and something to remember! We will continue to work with Sara and the rest of Dunkly staff for all our music needs!!!!!

Answered all my questions, quick service and all around happy people!

My family has been going through Dunkley Music to tune our pianos for ages.Paul is one of the best tuners that I know of and has done a fabulous job on mine.If you want quality service and the most knowledable associates, Dunkley is the place to go.

Been in there several times and been very happy with the customer service, selection and prices. Ask for Esteban, he kills it; amazingly knowledgeable and super friendly.

Dunkleys is a great music/instrument store. We have purchased violins, trumpets, french horns, and pianos from them. Very satisfied with the service and pricing, and the staff is top notch. Highly recommend.

Very nice staff and very helpful. I can always find what I need.