Manager a sales rep were very patient and willing to cut deals with me on certain items very respectful and professional and provided me with outstanding customer service.

It was amazing. The furniture has lasted 6 plus years. I recommend it very much so

The salesman chris and the sales manager were absolutely awesome! Great customer service, nice to speak with, and attentive. Best experience Ive ever had at a furniture store period. Left with a new mattress on order.

Went to the Meridian MS location of The Ashley Homestore. The sales associate, Chris Norris, was awesome! Very kind, courteous and very helpful and knowledgeable about the furniture I was shopping for. I’m excited about my new dining furniture. If you’re looking for any type furniture, check out the Ashley Homestore in Meridian!T Pittman

The sales team was phenomenal delivery team was lazy. Refused to even attempt to get my couch through the door. Will never purchase furniture from this company again

The staff are all so friendly! They let you enjoy and walk around while not being pushy. Love the table we purchased, such a good deal!

The sale lady that help was very nice and very understanding and we had a good conversation it was a bless day and I was very happy that I got everything I needed for my new home I forgot her name but she is a good saleswoman and very understanding person and I Thank her for that

Very friendly environment, staff is very patient and helpful. Will try hard to get you what you want in a timely manner. Very pleased 😊

Friendly staff fair prices but nothing is in stock and shipping took 6 weeks😣

Very good experience, Jennifer Manson was a great salesperson. The store was very nice and the quality of the products was great.

My sales person and the manager were both fantastic! They made sure I got everything I needed and were willing to help in every way to make that possible. Very friendly!

Everyone was super friendly and Candace was amazing! I was able to get exactly what I wanted.

The sales representative Jaterrius Gatling was awesome, very helpful and knowledgeable as he assisted me with my purchase. I recommend you shop at the Meridian MS location! Make sure to as for the very kind guy Jaterrius.

TJ was patient kind and professional even though my family gave him a hard time. He broke down our purchase and made sure we understand what we were getting how much it was and when I would it come.

It you want to wait over a year for your furniture, and still have to pay every month this is for you. Then when SOME of it gets there its broken or missing pieces. Very rude customer service guy had 3 different accents in a 10 min time frame. Furniture looks cheep and flimsy. really want to give it all back and just get my money back. Im looking into legal actions now, will update when I find out. Left 5 stars so it shows up.

The experience was refreshing. The furnishings to choose from was simply amazing. The salesperson was very informative and clear concerning the sales offerings. It was an awesome experience.

Good experience! Salesman greeted us and was very helpful. Just left competitors store and was not even greeted. Enjoyed my purchase from Ashley. Will tell others.

Jennifer was very friendly and helpful. She answered all my questions and if she didn’t know she asked her manager and she answered my questions. Very good staff

The store was nice and clean. Megan our sales person was nice and helped us find the best option.

This is my 3rd purchase from Ashley and I ABSOLUTELY love them. My salesperson helped me a lot with my purchase and I am grateful for that!

When we arrived, we were greeted by a salesperson. I told her we just wanted to take a look at some living room pieces. She let us look around in peace. (One of my biggest annoyances is salespeople who follow you around, constantly asking you questions. She didn’t do this!) The store was nice, clean, and organized. When we were ready to ask questions/buy, our salesperson was very attentive and made the process really easy.

Everyone there was nice, helpful, and efficient! Bobby answered all of my questions! We will be back when we’re ready to buy more furniture! Thanks!

Very helpful staff! They took care of all my needs and concerns in a timely manner. Would definitely recommend.

We just scored big on a display model queen size Sealy Posturepedic Hybrid mattress and motorized adjustable head/foot base! It had been discounted to $455! This was a savings of at least $2K! 😁

Good sofa selection and prices!

When you are in need of new furniture Ashley is the place to go. Great big shout out to Acceptance Now they will work with you to make sure you get what you need.

I love my experience at Ashley Home Store. They were friendly & so nice in helping me pick out just I what I wanted. Im going to love this Christmas present!

Super helpful staff. Helped me find exactly what I was looking for, I never felt pressured to buy anything at all. I felt welcomed from the time I walked into the store, till the time I walked out. Incredibly pleasant experience. Mrs. Veronica, and Mrs. Michelle were absolutely awesome.

I paid for a coach and love seat and they are telling me its going to take a month to receive it

We had a great experience! Jennifer was the lady who helped us and she was super nice! She was very knowledgeable on things and very patient with us. She gave lots of good advice! The store was clean and tidy. Prices were displayed right where they should have been, so there was no confusion on price point. I would definitely recommend!

Great service! They made me feel like family when I walked in door. Jennifer helped me purchase my dream furniture. She showed me everything in the store. The manager Michelle was very helpful and supportive. Ashley is always sweet when I come. These women have the best attitude. They love helping their customers!

Get ready to be interrupted in your conversation and stalked through the store by salesmen even if you directly let them know youd like to browse on your own and would let them know when you need help.

We found a mattress on their website that was considerably cheaper than in the store. They We’re happy to price match and set up delivery. Very friendly and easy to work with!

Staff was excellent Jt awesome young man made a new friend actually

We had a great experience with Ashley Homestore in Meridian, MS. Our sale rep, LaKayla, was thorough and answered all of our questions! We can’t wait for our new furniture to be delivered. Thanks again, Ashley Furniture!

Great shopping experience. Michelle went out of her way to endure I got what I wanted.

Over all I am satisfied

We were greeted by Brandon Morris upon entering the store. He was extremely helpful and friendly. I brought my mother to purchase a recliner as a belated Mothers Day gift. He escorted us through the store showing mother the various models matching her criteria. Brandon was patient and extremely non pressuring, allowing mother to choose exactly what she wanted. Thank you Ashleys for hiring such excellent employees.

Very professional staff! No complaints.

ZERO STARS. Was told the day of purchase that I would have a delivery day of December 18th. Two days before delivery I called to confirm the 18th since I was having someone cover for me at work. Well, day of the 18th I called to see what time delivery would be. I was told it would not be delivered until the 23rd now! Upset because I am in the military and already had to ask someone to cover my duty on the 18th. I stayed a couple of extra days (rather than departing on holiday leave) to wait for furniture on the 23rd. Surprise surprise. 23rd came, no delivery, and now the delivery day is unknown. I have waited too long to see my family due to Covid and orders and now I have lost those few days and still have no furniture!! I will not buy any furniture from here again.Staff is very unapologetic. Literally told me “nothing we can do”. How about actually communicate what’s going on? Or put me on a scheduled delivery list??My sales rep Jennifer (I think) was amazing. Very helpful and kind...the only positive out of my experience. Plenty of other places to buy furniture.

Meridian Miss location is nothing but lies from management Michelle down to Jennifer sales will not return calls, So I go into Store talk to MANAGER MICHELLE she supposedly makes a call SUPPOSEDLY SETS ME UP FOR DELIVERY FOR TODAY WELL NO SHOW I CALL THEY STILL WILL NOT ANSWER PHONES . REMIND YOU MY ORDER WAS JUNE 29, 2020 SO ON CHAT WITH ASHLEY THEY SAY IM NOT SHOWING DELIVERY TILL THE 24 th of NOVEMBER!! COMMUNICATION IS AWFUL !! I DO NOT RECOMMEND ASHLEY’S RATINGS 0

The employees at this store were very knowledgeable and welcoming. Jennifer Maxson was our sakes representative and she was very patient, kind, and friendly during our transaction. I would recommend this store to anyone and we will definitely be back.

Great help at the store but getting the product has been a nightmare and no one wants to answer the phone no one has any idea when the products are going to be in! I do not recommend them!

Great customer service and very friendly staff

I had a great experience at Ashley Home Store in Meridian, MS. The saleswoman, Brittany was quite helpful in helping me select the color and style of sofa that i was looking far. She was also very knowledgeable of store sales and deals that helped me save hundreds of dollars on my purchases. She worked well with the manager and they were able answer any questions i had. The service was great and their attention to detail was phenomenal, so much in fact that i purchased 2 sofas for my Theater room. I would highly recommend this store for your Ashley furnitures purchasing needs! I will definitely be returning for future purchases.

Our customer service specialist was awesome. I loved her smile her knowledge of the products and willingness to go beyond to help our needs. She seemed to have been the only one interested and involved in her customers and her work. If i buy anything else I would look for her smiling face for my help anytime. I wish i could remember her name at this moment but i cant and my paperwork is not with me. However she is African American short lady with a limp in her walk. Visit her for your best service. She is awesome.

Excellent customer service. Staff was super friendly and helpful.

Austin Spears made our shopping experience incredible. He is a true gentleman. Mr. Spears was hospitable, patient and knowledgeable. On several instances he went the extra mile to earn our business and make sure we were satisfied customers. Not only did we get an excellent value and product, but the experience was so pleasant because of Austin.

Great furniture and awesome service from employees. Brandon was very helpful in the selection of a new couch.

They have beautiful furniture here. Great prices and beat the competitors prices. My sales manager Cody, was nice and helpful - without being PUSHY. However, the delivery process has not been a good one so far. There should be an online system where customers can track their orders. Also, verbally I was told a week and half to two weeks but when I just looked at my paperwork it says 25 days is my expected arrival for my sofa. For my daughters bed - there is no anticipated date for arrival. The competition had the products in stock. Overall, Im sure after my items FINALLY arrive, I will be happy. I just wish we could track our delivery online and you were kept better informed.

I would highly recommend Ashley Furniture Store to anyone. They’re the most professional people I’ve ever met when it comes to making a big purchase . Let’s not mention there clearance warehouse stores, they give you such a great price on there items as well .

Great in store service. Made a hard decision at the end of a rough day a little easier. Thanks!!

Buyers be ware!Avoid Ashley’s at all costs!Although they have beautiful furniture and while you’re in the store the sales representative are very attentive their communication sucks. On August 8th I placed an order for delivery and I didn’t receive it until almost November. They tried to make it up by giving me a gift card. I didn’t want to use the gift card because of my previous experience, but I went ahead and did it anyway. I went back in store on February 5th and placed an order using my gift card, I have yet to receive any updates regarding my order from anyone at the store. It’s horrible!

Wonderful service and the best salesman ever. Wouldn’t shop anywhere else. Also had the best prices around.

We were very pleased with our service at Ashley furniture. We were greeted by Joy, who was very helpful and answered all of our questions. She worked with us on all details of our purchase and was very thorough in making sure we received our furniture and that we were satisfied. We will definitely buy from her again!

We were greeted right after entering the store. We told the salesperson what we were looking for and she directed us to the area of the store. The staff was very helpful answering our questions and helping us find exactly what we were looking for and we found a great deal on our living room furniture. Overall a great experience and we will shop there again.

Apparently the sales manager at this location must be a millionaire and is just working for a hobby. Because he definitely doesnt care if he loses customers. He refused to sell me a piece of discontinued furniture off the floor. The store associates and the management at this location all need to be retrained on customer service. Without customers you dont have a job. Remember that.

Thus far horrible experience with this store. Salesperson Megan, pleasant; however we were told that our bedroom set would be delivered in two weeks and that we should receive an email in regards to the delivery. We ordered on July 7th and have yet to receive our furniture, and no email.I spoke to Megan last week, and she stated that delivery should be this week; well no word, and no email as of today.I do not recommend this place. This place lacks professionalism and basic customer service.

This was our second time in your store in Meridian. We were greeted by the same associate both times, unfortunately I am terrible names. However, she is African American and her hair was braided. Although you didnt have exactly what we were looking for, she did managed to help us to fulfill another import but less urgent need. We will definitely shop there again!

Nice....... this set was on clearance...

I love the service and the sales man was really helpful

Brittany helped me for a hour and met all my expectations I will be back to purchase again

In LOVE with my dining room set ! I was greeted right at the door and was given undivided attention the entire time! Awesome customer service ! Delivery was seamless and the staff was very professional- highly recommended purchasing from here

When you come in, immediately ask for Joy! She is extremely knowledgeable about her products, willing to go the extra mile for customers, and exceptionally friendly, even beyond the point of sale. She has continued to keep in touch with us and keep us updated on our order status and special events happening in the store. I would highly recommend her over and over again!

I was met by Sales Rep, Michelle Williams, as my daughter and I entered the Ashley Homestore in Meridian,MS. I explained I was looking for a new living room suite. I had no idea what color or design but I would know when I saw it. She was kind enough to let us look around. She left us alone to look but was easy to find when we had questions.I located the furniture I wanted right away. I ordered two couches and three recliners.Ms. Williams was professional but friendly. She help make my shopping w/Ashley enjoyable.

The sales rep. Megan was very helpful, informative and nice . We really enjoyed are visit to the store.

Ask for Jennifer!

I purchased a living room grouping from the Meridian store a year ago and the quality of this furniture is beyond my expectations and we had the best salesperson in the store Joy Luke she was incredible with assisting me and my husband with this from finance keeping us inform about deliver and pickupyou name it help she assist it was a tremendous experience will be back Joy for two bedroom grouping I recommend when you go in ask for Joy Luke😊

I really liked the sofa I picked out and the price but they have to order everything and it takes 6 -10 weeks for it to come in.

So in my initial review I gave 5 stars, but I had to take it back and rate my experience as a 1. Its been a 1 month since I purchased a sofa from this store and I still dont have it. I should have known something was going to go wrong when 2 weeks after I made my purchase I was told my salesperson Brittany was no longer employed there. Brittany told me I was to expect my sofa the 1st week in March. That was a huge lie. I was told last Thursday by the manager Ian that my sofa was going to be on the truck for this Thursday. When I called on the next Thursday I was told it wasnt showing it was on that truck either, but instead it was giving a date for the next week, AGAIN! By this time I was fed up and requested a refund. Ive never had to wait a month for furniture. I honestly dont think the girl placed my order at all.. IDK. My experience was horrible and I will never shop here again. I will buy my sofa elsewhere.

Wow great beyond great customer service I’ve never had this great of service ever from the time I called Megan at the store till the time I got there Megan was great she answered all my questions and was so friendly I would highly highly recommend this place it it’s a 100

Everyone was very helpful!! Britany was great

Got a help right away, worked with us to get a good payment plan set up. Friendly staff all around good experience.

DO NOT BUY FROM THEM. I ordered a bedroom set nearly 2 months ago from Ashley HomeStore in Meridian, Ms. 3 weeks ago it was delivered without the headboard/footboard posts and without the frame for the bed. I was told (after having to call and complain) that the missing pieces were “accidentally left off the truck” and that they would be delivered in about a week and I have yet to hear from anyone about it. I am very upset with the service I have received, and I would like to be able to tell people that I had a good experience making such a large, expensive purchase but with the quality of service I have received I cannot. I have already had to take time off work for the furniture to be delivered and I will have to take more time off AGAIN for another delivery that is a result of the poor service given by Ashley employees. I was told this morning that the items were out of stock and when they came in i would be the first to receive them. WISH I WOULD HAVE BEEN TOLD THEY WERENT IN STOCK WHEN I ORDERED THEM!

Mrs. Michelle Williams was very polite and helped us with finding us the perfect furniture. I definitely recommend you to use her.

Recommend Ashley home store friendly people and great financing

Amazing customer service. The store didnt have the products I wanted in stock, so they ordered them. The sales associate worked very hard to get products delivered as early as possible.

The customer service is AWESOME!! I felt right at home!

Austin was great. He was very nice and helpful throughout this whole process..

Excellent service. Everyone was friendly and helpful.E. McGowin

Great service!! Fast, friendly and phenomenal!!!!

This is a great place to shop for furniture. Prices are great, the only issue I have is I think some of the people that work there could be more customer friendly.

I’ve called their phones several times and they hang up every time.

I was looking for a desk. There was only one style in the store, but Veronica offered to show me their selection from the kiosk. I found one that I like and they had a sale so I saved 15%. She didn’t pressure me into making a purchase which I appreciate. She also had the desk delivered to my house from the warehouse to save me almost $100 for delivery from the store.

Service is good, a little pricey, but helpful

Terrible service. I brought to their attention a price for a bed set on THEIR website. And they insisted they could price match but then said there would be fees applied that would bring it right back up to the original price? Terrible service VERY pushy salesman. A thirteen year old realized he was a terrible salesman. Was in and out in under 10 minutes because we couldnt deal with it. Went to Woodstock Value Center and got A+ SERVICE AS ALWAYS!

Not to sure about this store. My Husband and I went in to look for new living room furniture. Not one person that worked there even spoke to us.

Helpful staff good variety of merchandise answered all my questions left happy and knowledgeable with my purchase

Horrible customer service from the Sunday crew. Manager has no care or concern about customer satisfaction or customer experience all they care about is getting the sale at full price even when they cant offer matching items. Will never buy ashley furniture from this location and would not recommend this location to anyone. Customer experience is completely different at there corporate locations. If you need furniture in meridian ashleys is not!! The place to go....

Terry was a huge help and made our experience at Ashley amazing, look forward to shopping here in the future.

My experience was awesome. Everyone was very nice

Not impressed with products, sales people friendly though

Joy and her manager weregreat! They got us the deal we wanted on furniture we love!

The woman who helped us just seemed to be winging it when we would ask questions about material, cleaning, etc. Everything she responded with was yeah maybe or you can probably find that out online. I dont really want to buy couches or anything else without knowing the best way to clean different the material that would void the warranty because the salesperson told me the wrong thing.

Very helpful and very fast...alot of great product showcased as well

Everything about Ashley furniture is great, beautiful furniture,beautiful employees very patient and ready to help

Tons of employees who dont know whata going on.

Good furniture nice people

Michelle was great... And the more we talked we found out we both were from Chicago.

Greeted by everyone. Found exactly what I wanted