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Verizon Authorized Retailer – GoWireless
520 S Meridian Rd Ste 100, Meridian, ID 83642, United States
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Verizon Authorized Retailer – GoWireless
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Ke
Review №1

Wow wow wow! What a great experience! Demicheal is amazing! Great customer service! Amazing multi tasking skills and friendly under pressure! I think he was helping 5 of us at once since he was the only one in store, but u wouldnt know it! Fixed my phone, helped two new customers get activated and was greeting new customers as they came in. What more can you ask for? I thought he was the manager with the knowledge and experience he showed, he deserves to be recognized and this is the only way I can do it! Great amazing job young man A++!!!!!!

He
Review №2

I came in to exchange my phone and really did not know what to switch to. DeMichael greeted me and was very informative and helpful. He made the experience enjoyable and fun. I definitely recommend him to others who are looking for a phone or assistance. Thanks a bunch!

Sa
Review №3

Emily at this store deserves a raise and a promotion! She has helped me at the store twice this month. She set up my new phone today and had to deal with several calls to customer service in order to get my new phone to sync . She was also training someone new and took the time to help her trainee with other customers while still helping/checking in on me. Your company is so lucky to have an employee like Emily. One of the best customer service people I have worked with in over a year. Emily thank you again for everything! You’re a rockstar ⭐️

He
Review №4

Greeted with a smile and genuine how can I help....WANTED TO HELP!!set up everything!SOOO EASY!!YOU BETTER KEEP HIMHE IS AN AWESOME REPRESENTATIVE

Bo
Review №5

I hope Im spelling her name correctly. Trazelle was amazing! I was in awe watching her jump between customers, helping each one without missing a beat! Shed be on hold with a support member on the phone and helping a customer at the counter pair new devices to his phone, as well as, asking how she could help another customer who walked through the door. Multi-tasking like Ive never seen. There were only two workers in the store and 7 customers in the hour and a half I was there, all with things that took time to take care of. I didnt mind the wait knowing how hard they were working in helping each customer as fast as they could! Very knowledgable!

Bp
Review №6

I’ve honestly debated leaving this review over the last two weeks because I never leave reviews but I came to conclusion that something needed to be said.I recently went into the Meridian Verizon and was greeted an employee. They informed me that they would assist me shortly, because the store was kind of full .The young ladies were polite and their was gentleman in the corner that was bumping around helping everyone (GREAT CUSTOMER SERVICE BETWEEN THE 3 of them, this is not directed to them). One of the young ladys were struggling with a business account, and that was the reason I was in store. I wanted to transfer my AT&T business account to Verizon and she kept going into the back. With a store full of ppl I watched a woman who I assume was the manager walk out the back and not once, twice but three times in an hour time frame to go to speak on her cellphone and smoke a cigarette I could smell the stench as she walked passed me! The worker struggling with the business account did not receive any assistance the manager instructed her to call someone numerous times that didnt answer, she didn’t check with any of the customers that were waiting to see if they needed any assistance, she simply just walked passed if we didnt exist. I found this to be very demeaning and disrespectful, myself being a business owner I would never let her work for me, she is very unprofessional and disrepectful, I can not even begin to imaging how she obtained this position. When her workers tried to ask for guidance she didnt help this was extremely heart breaking. She talks down to her employees directly in-front of customers as well.But this is the kicker! She pulled her mask down and I noticed she’s the same manager from mountain home when I got out of the military and wanted to start a business account. I went into that location and decided on go with AT&T over Verizon because of her actions. I guess I’ll find another location but if Verizon isn’t careful I wouldn’t be surprised if she lost not only customers but employees as well. Someone needs to get her Check, she literally walks around like she’s above everyone. NEVER AGAIN WILL I GO INTO ANOTHER VERIZON STORE!! This store is held up by its employees not the manager and I hope this gets to the right person!◦

Ca
Review №7

Clay, Delani and Mikaela are three amazing reps. They are helpful, polite and professional. The entire team there do their best to help me with whatever issue or question I have and if they dont know, they work to get an answer for my issue/question.Thank you all so much.

Pa
Review №8

I have had terrible experiences at now three different Verizon stores. Ive gone in when I have an appointment and let sitting and all I want is someone to help me buy a new phone but that seems to not be a possibility. The latest visit she said she couldnt help me until she ran my credit and I told her I didnt want a hard pull on my credit without seeing what was available but I got nowhere. She said that my phone was too old and I said I know and thats why I would like to upgrade it and I was wondering if I was eligible for the same deal that my neighbor got a couple of weeks ago and she said no. Just no. So, I am on the hunt for a different carrier and youre different phone and a different plan or maybe they wont be so derogatory about the phone that I already have. Im well aware that it is old and Ive had nothing but problems with it since the day I got it and I cant get anyone at any Verizon store to even look at it.

Ch
Review №9

DeMiichal was awesome and took really good care of me and was extremely knowledgeable and nice. I feel he deserves a raise.

br
Review №10

We waited 20 minutes for a person to talk to us. When it was our turn we were basically told not my pay grade and sent away. I am trying to do a factory reset on my daughters phone on my own now.

Au
Review №11

Had to get a new phone and Demichael M. was very professional and helpful. He offered great customer service. Thank you Demichael!

Pa
Review №12

Catona, Delani, and Mikaela were all amazing. We got great and fast service. They are very knowledgeable. Absolutely recommend coming here

Al
Review №13

William was great! I accidentally made things a bit harder than it had to be and he was very helpful in making sure I left with my problem solved and with a new phone. Defiantly recomend.

Di
Review №14

Amazing sevice by Emily!! She is willing to go the extra mile to help you! Understanding and so patient with older customers who do not know what they are talking about!!Thank you Emily!! We will back for new phones! Dont you run and hide! LOL!

Ca
Review №15

The lady was great who helped us. I would go there again if I needed to.

Ja
Review №16

We went in to replace a broken phone for our son. We asked to see a Motorola phone that was on the Verizon website. The salesperson tried to look it up and said he couldnt order it and didnt know why. There were 3 Motorola phones on display in the store, so I asked if we could look at them. He said I dont know why those are even here. I dont know what they are. Nice. I was getting irritated so my husband stepped in and asked if he could show us a phone that was comparable to the broken phone we were replacing, which was about $250. He said they didnt have anything except for $800 phones so he didnt have anything that would be about the same.The final advice he gave us before we left the store was for us to order the phone we wanted from the Verizon website (since he couldnt), and bring it in if we needed help. Im wondering why the Verizon store exists if you cant purchase Verizon products there. Very disappointing and quite infuriating.

Jo
Review №17

Heather was awesome and made the process very straightforward. She answered every question I had and helped me get the phone I was looking for! Thank you!

El
Review №18

Mikaela did a great job cleaning up my phone after accidentally downloading a bad app! Thank you!

Be
Review №19

Theyre very good was in there less than 10 minutes and she had me going thank you

Fu
Review №20

The ladies in there were full of energy and super helpful

Aa
Review №21

Wow! Its unfortunate that Im not able to give 0 stars in this situation. I like to give people the benefit of the doubt but this was a horrible experience that could have been avoided. I went in to trade my phone up for a new Samsung S 21. I was to get $600 in credit with my Samsung S9. I came in, in the evening and the two workers that were there didnt even stand up when I came in. I didnt even realize they were employees until I had to approach them and ask if they worked there. They were just sitting on that lounge chairs looking at their phones. Explain there was a phone on hold for me there and they tried to use my credit but I waited there for add an hour and they still couldnt get it figured out. When I got home my current phone didnt work because they had initiated the activation process on the new phone they were supposed to give me. I told him to call me back when they figured it out and they never did. I had to go back in there a few days later and try again. Then they charged me a $15 fee for going through that makes data directly to Verizon. I wish I would have gone directly to Verizon.Side note, the bathrooms were disgusting!

Le
Review №22

Mikaela was great getting my phone fixed!

Da
Review №23

Corbin was super chill and quickly helped me buy what I need. The store has always been solid and more reliable and available than regular verizon stores

Cu
Review №24

Heather and mikaela really help me out getting my phone work were either stores couldnt make it happen thanks to both for the gals

Ia
Review №25

Corbin ( the store manager at Meridian) and Russ Grow are by far the best/most knowledgeable telecommunications representatives I have ever come across since I got my first cell phone 15+ years ago. They took their time and accurately answered every single question that I asked. They found a phone for me that was the perfect match, they didn’t try to make me spend more then I could afford and they weren’t pushy at all. They found the absolute best option considering my circumstances and for that I will always be grateful. The Meridian GoWireless Store has earned all of my current and future business! Patient, considerate, knowledgeable, kind, fast, reasonable, and eager to listen.......these are all the qualities that Corbin and Russ posses! And on top of all that I could tell that the other staff members were just as competent as Russ and Corbin. Next time you have any communications needs go to the meridian go wireless location, you will be doing yourself a huge favor! Thanks again guys!

Jo
Review №26

Trazelle is Awesome !!!!!! Extremely knowledgeable capable very friendly she is an amazing girl she epitomizes Excellence in customer service within 10 minutes she had my phone iPhone 7 transfer to my iPhone 12 Pro Max and I was out the door I will be going back for future phone issues very upbeat pleasant and charming. Went to another Verizon store take a number attitude mentality and atmosphere walked in to Trussell worlds apart will be going back to the store

Co
Review №27

Not impressed guys, kinda sad really. We got in an hour before closing and the two that worked there were obviously super ready to be done. Getting help from them was like pulling teeth. Worst customer service at a Verizon store to date. We walked in, no greeting. After 2 minutes (thats a long two minutes) of standing in front of the first guys face he said somebody would be with us. 15 minutes later a second guy emerged from his cave. I know he saw us earlier because there are cameras, its very obvious he doesnt care about customers. After trying to get help it was obvious we werent getting anywhere fast. He asked if we wanted customer services number. He was literally trying to do the minimum possible and get us out of there. You could tell he was rolling his eyes on the inside. He was already asking his coworker BEFORE we left if he should turn off the lights. Look, I get that it might have been a long day, but please, its important to us customers that we get the help we need. Just pathetic customer service. Hopefully the customer service number will take better care of us.

Il
Review №28

I came in with a huge issue on my parents phone and Emily helped clear everything up!!! She stayed on hold with a Verizon rep for over 39 minutes. Then she had to call a different rep and was placed on hold. Finally with her perseverance we got it all figured out! You’re very lucky to have Emily as an employee!!!!

Ju
Review №29

Really happy with the service I got from Chris. He set up my new phone and I was glad to see everything came over. Weve gone to him the last couple times and he is great.

Ki
Review №30

Purchased a phone and was told it was a BOGO, so I took the additional phone for a family member with instructions for set up. The individual set up my phone incorrectly, so I was without cell service. The store called me back, not to set my phone up correctly, but to say they messed up running my card and needed my credit card again.We set the phone up according to directions and a week later, I noticed on my bill that they actually charged me for two phones! No BOGO. I discussed with the manager and he said it was my word against his.BEWARE: This is not a Verizon company. Its a third party, knock off so Verizon does not back them. They are just authorized to sell Verizon packages. They may or may not understand how to set up, explain or service Verizon plans and promos.UPDATE: I followed the directions in the response from the owner, both called and emailed them. No response.

Da
Review №31

Corbin and his staff are top shelf. He took care of the issues I was having and got me through an incredibly frustrating experience that hours and hours of calls to Verizon tech support couldnt resolve. Do yourself a favor and dont waste your time dealing with anyone else if youre a Verizon customer and live in the Meridian area.

An
Review №32

Dmichael is spectacular and on the ball!!

Aa
Review №33

I like the people in the store the salesman they do a good job

Ro
Review №34

Upgraded my phone with Chris and it couldnt have gone any better. He was actually able to save me money on my bill even though I got a new phone. I appreciate him taking the time to do that.

Pa
Review №35

Came outside and solved our simple issues!

Sh
Review №36

Always treats us super.Can not complain. Hope their customer service stays super.

Sh
Review №37

Always the best phone service and the best customer service. Corbin takes care of all my wireless needs. I love my Note 9 its so sexy. Im thinking about a Samsung watch and I will definately go back to Gowireless and see Corbin. Thanks Verizon. You never disappoint. 😊

Kl
Review №38

This store is great. At first I came in the store, unsure and unsavvy about the iPhone. Then Shez took Took the time to literally analyze my situation. He was very hands on he was very direct and very supportive on my decisions. I feel as though if anybody wants a great Verizon wireless experience, to go directly to the store and request Shez. This wireless consultant gave me the best Verizon Wireless Customer Experience. I highly recommend this store to anyone!

No
Review №39

Have been a longtime costumer at this store and love the service. Chris is amazing to deal with. He takes care of all our needs! He did a great job transferring everything over onto my new phone and then we got a deal on a new tablet. I appreciate him always being upfront costs. No surprises which I appreciate

Ta
Review №40

Visit Chris at this location. You will never want to talk to another Verizon dealer again. Hands down the best customer service Ive received.

Ro
Review №41

Good friendly service

La
Review №42

I have been using Corbin for my company’s cell phones and my personal phones as well. He has been of great service!Edgar assisted me the other day and did an excellent job as well.I was in and out in less than 10 mins after upgrading my phone, and all of my questions were answered before I even asked them.Thanks for your continuing helpful service!

Br
Review №43

Huge shout out to Emily and Trazelle, the assistant manager, at this store. They went above and beyond to help resolve my issue and were so kind, patient and understanding. It took a couple of hours, but they never gave up and got everything resolved for me. This was customer service at its absolute finest. These two ladies deserve recognition and praise for a job extremely well done. I was ready to switch carriers, after 17 years with Verizon, but they made me want to stay. Ironically, Trazelle helped my husband the night before with an issue he was having. Thank you, Go Wireless. Great job!

An
Review №44

Corbin.....this guy is top notch! I will never go to another authorized Verizon dealer...you won me over today. Classy, knowledgeable, kind....justamazing customer service. You are knocking it out of the park. Thank you!

Sh
Review №45

We received such wonderful customer service from Caleb. As you know if you are upgrading your phones it may take a while. Caleb was so nice and just a pleasure to be around. It made our experience there pleasant . It was great getting to know him. My husband and I were so impressed with Caleb that we would and will always go to him if we ever need anything there. I would recommend going to him if you have any questions or need help with anything. Smart great guy!

La
Review №46

Chris at the meridian store is the best.Five Stars all the way thru.Great customer service and knows his products.I would recommend Chris anytime..Larry

T
Review №47

I love the service I get from Meranda. I have been going to her for the last few years, whenever I have an issue or need an upgrade she has always been extra helpful. I can honestly say I will keep following her from store to store as her career continues. Shes like an amazing hair stylist. She knows what you need and gets it done😁😁 honest and helpful.

Ca
Review №48

Trazelle was perfect at helping us with everything we asked for. She broke down our whole bill, double and triple checked we were getting the best deal possible and went above and beyond! She deserves a raise, top notch.

Sh
Review №49

Great service! Appreciated that I was acknowledge the moment I walked in the door, by Chris. He was able to answer my questions and concerns immediately. Able to get started working on a new purchase with out pressure. Thank you for the no stress experience.

La
Review №50

Trazelle was fantastic. Patient and found me a good deal!

Cr
Review №51

Great help!!

Ki
Review №52

Got a new phone from Chris. My first smartphone. He made it easy as could be. My wife has been going thru him for years. Now I know why.

Cr
Review №53

I have never had such a good and amazing customer service experience as I did today in the My Bull Frog store, and through the My Bull Frog customer service center through out the week. My experience began with a call from customer service to see how my 4 month old phone was working out for me. When I admitted that I hated my phone and wished I could get something else Kendra surprised me with the Edge program telling me I could get a new phone and lose my contract! This was the best news EVER! Kendra was so knowledgeable and flexible with calling me back, a number of times, because of my work scheduled. I have NEVER had a representative bend so far backwards to accommodate me. Additionally, Jon in the service center was beyond amazing. When I called to ask Kendra a few more questions and she was not available Jon stepped up, researched my account, found Kendras notes and was able to keep up with what my needs where without me having to repeat myself. We all thought what I wanted was possible, but it wasnt a guarantee, therefore I had to go into the store location to attempt the impossible. Celina was AMAZING! She went above and beyond making calls for me to get me what I wanted and when we were convinced I wasnt going to get what I was hoping for she actually made it happen! This has been the best customer service experience of my life. These three people deserve promotions and raises! I will forever be a My Bull Frog customer. Thank you so much Kendra, Jon, and Celina!!!

Ma
Review №54

I love the service I get from the Meridian, Idaho store! Corbin Brown and his staff always take care of me and my husband. They are patient with alI our questions (which are many with the new S10+ and Galaxy watches!). We have been going to this store for several years. Whenever we have an issue or need an upgrade Corbin has always been extra helpful. We will following him from store to store as he moves around. Hes very professional and goes out of his way to help us. He knows what you need and gets it done. I really enjoy working with him. He always puts in the extra time to make sure we understand our products. Thank you.

Je
Review №55

Gilbert was very patient and helpful. We left one Verizon store after upgrading our phones only to find out that my phone wasnt activated properly. We stopped at another store on the way home and he spent a good amount of time with my husband and I making sure we understood how to use our phones, they were activated and transferring our data. Wish we had gone to Gilbert from the beginning but we will definitely be going back to him for all our future phone needs!! Thanks for the excellent service!!

Xa
Review №56

Trazelle helped me get my Note 10+. This was one of the most positive experiences Ive had with a Verizon associate. Her attitude was great and she worked very quick. I will be asking for Trazelle from now on.

Be
Review №57

I recently worked with Trazelle. She was very knowledgable and worked very efficiently with my issue. She not only resolved my issue, but made my phone work more efficient. I highly recommend you use her when going to this location!

La
Review №58

First time in this store and I was beyond impressed. The manager greeted me immediately as I entered. He was busy with another customer so I was helped by Trazelle. She seemed to genuinely enjoy her job and was very engaging to work with. Down to earth but still professional. I was really impressed with how knowledgeable she and the manager both were, and I felt like they took the issues I was having with my phone seriously. It made a frustrating issue (dead phone) so much easier to deal with! Nobody tried to upsell or convince me to change my plan, they just helped me with my phone and thanked me for coming in. Great experience!

Te
Review №59

Got a replacement Tablet facilitated by Chris. I appreciate him doing the process for me. Greatly appreciated!

To
Review №60

This is the go-to place in the Boise area to satisfy your wireless needs. My girlfriend and I had an amazing experience— we were met with unrivaled customer service by both Shez and Corbin. They both stayed after hours to ensure our needs were met, and made sure we were satisfied by giving us the best possible deals for old trade-ins. Couldn’t be happier with the deal we were able to make.

Ri
Review №61

They were really helpful getting my pbone claim processed quickly. I really appreciated Alexis. She helped get documents printed and sent off. She even looked into the least expensive option to get my phone replaced. Thanks!

Ru
Review №62

Chris has always been my Verizon guy. I recently had an issue with data overage and he was able to adjust my plan and even get me a credit. His customer service has always been great. Hes a pretty good salesman too!

Co
Review №63

Emily! That is the person to ask for when you go into the store. My phone said it was out of storage so I tried deleting some stuff and somehow accidentally triggered a factory reset, losing everything. So I brought in my phone (and tablet, in case that would help, which it did). She spent about an hour patiently working through and around several issues and got back much of what I had lost. Thanks, Emily!

Ke
Review №64

Excellent Service. I cant say enough on the service I received from this local store. Despite fact that I purchased my phone from another dealer -- the staff at this store went beyond normal expectations to solve my problems. They spent a while with me, understanding that I wasnt even going to spend any money. This store is world class. Special thanks to Cody, Eric, & Ryan. You guys Rock

Do
Review №65

Amazing, outstanding service! Alan was very knowledgeable about the new phones and tablet I purchased. He even helped set everything up and transfer all my content from my old phone. Highly recommend this location above other Verizon stores in the area!

An
Review №66

Thank you so much, Drew and Alexis for fixing my “black screened” phone. What a joy to know that this Verizon store has very capable and knowledgeable employees. We can always rely on them to meet our needs and often, exceed them.🥰🥰

Tr
Review №67

Update: Although we started off bumpy, the reps at go wireless have work really hard to get my deposit issue resolved. We finally got everything figured out and their customer service has been fantastic ever since.I recently switched my business account from AT&T to Verizon and was told multiple times porting over the number of lines we had would be no problem, turns out they lied. I ended up paying $125/line for multiple lines. They then informed me that after 3 months of service I would be able add more lines no problem. 6 months later when I needed to add more lines to our account they told me I had to pay $125/line again. On a good note, phone reception with Verizon has been better, but I HATE doing business will people who are dishonest! I would not recommend

Ch
Review №68

We got two new smartphones from Chris. He was extremely patient with us. Five stars for his service!

Da
Review №69

Nick was super helpful as we updated OLD phones and needed a full tutorial to get up to speed.

Ro
Review №70

Trazelle was fantastic she helped me with my phone. She is very knowledgeable and will recommended her to all my friends and family. Thank you again trazelle!

La
Review №71

Tried to activate a phone by calling Verizon call center, but it did not work. Went into this store and they had the phone working within minutes. The staff is knowledgeable, helpful, and able to solve phone related issues.

j
Review №72

Very friendly, helpful staff. Took great care of me and my phone.UPDATE. well I had to have my phone replaced so I went to this store because they are a Verizon store and Im a Verizon client. But I was informed that they would have to charge me to do this switch for me. I was shocked. I asked how long they had charged for this. The young man said always. Well no, thats not true because we had to have info transferred about 4 months ago on my husbands phones and there was no charge. This would have been the same situation. So if you need help, even if youre a Verizon customer they wont help you without charging you. Hmmmm. Not ok.

Pa
Review №73

I purchased a new phone from Verizon. Siyavash was our representative. He was so very helpful. I had to come in another day and he helped register my phone cover and showed me some new technology with my phone. I really appreciated his personal touch.

H.
Review №74

Excellent! They made the switch to Verizon easy, great staff, very friendly and knowledgeable.

Th
Review №75

I went in to trade in my old iPhone and Manny helped me with everything I needed to know about the trade as well as helping me pick out a good case and screen protector for my phone. An awesome experience to be able to go in and be helped with exactly the things I needed. Thank you Manny

Sh
Review №76

Trazelle and Chris were awesome, they were so guck and fast with helping me and were very professional. Highly highly recommend them!!!

Me
Review №77

Apparently if you’re just a regular Joe Shmo the owner thinks it’s ok to help someone else that came in after you, even after an employee tells him I was here first, because he knew the guy! All I needed was my screen protector replaced, he could have very easily told the other guy to give him 5 minutes so he could rightfully help me first, but didn’t!The ONLY reason I’m giving 2 stars is because the guy that did help me was great!!Won’t be giving that owner my business anymore!

Se
Review №78

Siyo has been the most amazing person to work with. Every sale, every time, every visit hes been patient and awesome. I come in to Meridian rather than visiting the store closer to me simply because hes here.

Ke
Review №79

They ever repace my glass shield because Kuna girl did right on my phone.

Ka
Review №80

I had a great experience here!! I normally dread going through the process of getting a new phone, but Shez and Corbin made the experience a breeze. They were helpful, efficient, and respectful. I would highly recommend coming here!

Da
Review №81

Nick is SO helpful.Patient with older folks. He even gave us his cell phone for after hours help.

Ma
Review №82

My trip to Verizon today was great! Layne took the time to explain everything we asked him. And there were a lot of questions. He gave us the basics and a lot more. Im not sure how long we were there, but I bet he missed his lunch. The service was over and beyond.

Ca
Review №83

The customer service here is fantastic! So willing I help sort out issues with phones, answer questions on your bills. They are patient with the technology challenged. Absolutely love this place! Will not go anywhere else!

Ju
Review №84

Corbin and his crew are always on top of making sure our accounts are taken care of.

Sa
Review №85

This store is amazing! Had the most awesome experience with the staff here. Alan, the manager, was so helpful and very patient helping me get my phone back up and running. Customer for life!

Jo
Review №86

Trazelle was excellent at explaining features and benefits. She was also able to upgrade our plan and save us money. Definitely recommend her.

Jo
Review №87

Its nice to have a patiencent sales person who cared about us

Ju
Review №88

Alexis, Siyavash, and Corbin were amazing in helping me with my account. They were very patient with me and took time to take care of my account issue. I am most impressed!SincerelyJudith P Richards

Je
Review №89

I now have my very own Verizon Guy! Caleb is absolutely the best! We have four people in our family with phones and Caleb is always available when I call to solve my problems! I wanted to drop my data down and all it took was a twenty second phone call to Caleb and he went into my account and fixed it immediately. Caleb goes above and beyond to make sure he provides excellent customer service! Thank you for always being there for me Caleb! I am loyal to Caleb and hope he never leaves Verizon!!! Thank you Caleb, Christine Krzeminski

S
Review №90

Helped me get my phone working.

Jo
Review №91

This is a 5 star / 1 star rating. On the plus side, the staff there (especially Matthew) were very friendly, helpful, and knowledgeable. They listened to my concerns, answered my questions, and I never felt like they were trying to bullshit me. On the downside, they only have basic phones in stock, so I had to order the phone I wanted with larger memory. I placed the order on a Monday, and was told my phone would be in on Thursday, or Friday. On Friday I called, and was then told that it would be Monday, for sure. I stopped in on Monday, and was told that it would be in maybe Wednesday at the latest. I dont know where in the U.S. it was coming from, but I could have driven there and back in that time. Unacceptable. I walked out and went to Best Buy, where they had the phone I wanted in stock. Quick, and easy.

Ch
Review №92

I’m not a Verizon customer but I use devices exclusive only to the carrier. I don’t often give reviews but I feel that this store has always gone above and beyond their call of duty and aim to be the best in the treasure valley and wanted to share it. I’ve had the opportunity to visit other Verizon stores (e.g. Milwaukee, Overland near Tucanos/Walmart) and all you got was a deferral to an 800 number — it makes you wonder why they’re even there.Corbin and his team were always very professional and knowledgeable with their products and services. Immediately they greet you on entry to acknowledge your presence. I say above and beyond because they seem to be always doing their best to help you with your need, give recommendations, and solve your device issues and explain to you the root cause in which I have experienced the few times that I visited their store. Their service is so remarkable, I almost decided to switch to Verizon. Heck, they even opened the door for me a couple times I was there. Now, that’s customer service! It’s good to know there are people and places like these still exist especially in the tech world where patience needs to be a commodity.

Er
Review №93

Manny helped me with some technical issues I had with some file transfers on a new phone. He was exceptionally knowledgeable and willing to see me through until it was completely finished. He is a tremendous asset to Verizon!

Da
Review №94

The first time I came in, Corbin and Rachel worked with me when I my phone got locked out. It took forever but they didnt give up! The second time I came in with my girlfriend to upgrade her phone. I wont go anywhere else! They take care of their customers!!

Ch
Review №95

Cory helped my me upgrade my sons basic phone to a smart phone. He matched the price on a phone Id found elsewhere and when he didnt have it in the store, he searched the area and found it at another Bullfrog store a few miles away. He offered to have it brought over, or I could go get it. He bent over backwards to make it convenient for me. He was super friendly and super helpful. He gave me his personal cell phone number to contact him if I needed anything. I will definitely call on him with my next Verizon purchase/problem... Thanks Cory!

Sc
Review №96

The staff here did what the Verizon people in 2 other stores, including the corporate office, would/could NOT do. After months of frustration, Mike helped me finally get some traction on our trade-in offer. I would recommend this store location above any other in the area. Easily.

Sa
Review №97

Bought new phones and a tablet from Chris. It was a very easy and smooth transaction. Thank you, Chris.

Jo
Review №98

Cody exceeded our expectations and all previous experiences we have had at other Verizon stores. This was our first time at this Verizon location because we had heard this was a better location to go to. Cody was so helpful and went above and beyond to make sure we got the phone and case we wanted. He even drove to two different Verizon locations (Nampa and Eagle) to get our products. We will definitely go back and see Cody again.

Ke
Review №99

David served us and did an excellent job. We had been in to the Nampa store recently and were not happy with the hard sell strategy used by the staff there. David provided us all of the information we needed, allowed us to make informed decisions, and was patient as we navigated the experience. Thanks David, we will be back to see you again in the future.

Pe
Review №100

Chris is the best guy ever. He helped me get the cell phone and tablet I needed. EXCELLENT service from Verizon. Chris is awesome

Information
13 Photos
100 Comments
4.6 Rating
  • Address:520 S Meridian Rd Ste 100, Meridian, ID 83642, United States
  • Site:https://gowireless.com/stores/id/meridian/meridian-meridian-marketplace/?y_source=1_MzIyODM3MC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 208-887-9485
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Telecommunications service provider
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–5PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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