Very informative and helpful service...all with a smile
I was having an issue with my phone and they were able to fix it! The employees in this store are very helpful and knowledgeable!! 👍
Coming all the way from Willimantic as Im from Meriden and had a family function to attend I decided to stop by this store to see about getting a new phone as the one I bought 2 weeks ago in New London basically was defective or something and had even formed a chip on the protected screen (go figure) and the guy in new london automatically assuming I was trying to get a new phone displayed a very bad attitude to the point that I saved the money I was willing to spend and walked out. Fast forward to yesterday when i walked in to the west main st store, Alexis greeted me and my first question was how is your customer service? When she heard my story she got totally involved, even calling her boss without telling me to get me a discount due to the troubles Ive already had. She didnt have to, but she did. As she started transferring the info between phones she said this phone seems like its defective. So i will be calling The corporate to tell them. This young lady spent a half hour taking care of me and you can guarantee that whenever I decide to upgrade phones again or have a problem, I WILL drive the 50 minutes to see her again. Thank you Alexis....You made my day
It was ok..the girl in the store was helpful.
The cell phone company with good quality service and reasonable prices, I recommend that you visit them to check their products.