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Harte Volkswagen of Meriden
375 S Broad St, Meriden, CT 06450, United States
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Harte Volkswagen of Meriden

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Ja
Review №1

I am a repeat customer here and will continue to come back at the end of each lease. I have never been in and out of a car dealership as quickly as they get things done. 36 minutes, start to finish!Nate the general manager is absolutely amazing. No back and forth negotiations. He just comes out and tells it to you straight. This is much appreciated. Ralph my salesman was friendly and professional.Always a pleasure!

Al
Review №2

Save yourself the headache and go here. They are knowledgeable, professional and most of all Caring. It’s refreshing to see this level of customer service in this day in this day in age.I want to give a special shout out to the following employees.-Nate-Dylan-GeorgeGood work is hard to find, however these gentleman exemplify the definition of customer service.

Su
Review №3

The best customer service from George, the manager do Harte, that I’ve ever experienced. I was from out of town with a car they needed a part. George and Dylan made time in their busy schedule to fit me in on a Saturday. George is very honest and sincere about what he advises and cares about his customers. The very best service at Harte. Had my car done in less than 24 hours and was able to fix something he wasn’t guaranteeing. Honesty, compassion and professionalism was my experience at Harte Volkswagen!

Ya
Review №4

Exceptional service from the minute i walked through the doors. Many companies pay a lot of money to advertise their products, but nothing beats word of mouth when the service exceeds your expectations and thats what Harte VW is all about. The staff are knowledgeable, friendly, kind, and honest. A huge shout out to Ralph and Nate who went above and beyond to get me the VW Atlas i wanted in Racing Green!!! I would give a million stars if i could! I highly recommend this dealership because they took the anxiety out of getting a new car and truly made me feel heard and valued as a customer! Bruce, Frank, George- thanks for making me feel like family even with my Steelers mask on! 😊😊😊😊Yan...

Bu
Review №5

If your looking to be treated fairly and for this dealership to honor prices, then this should be your last stop...If at all..This dealership will not honor prices they themselves have listed and will give excuses as to why that is the case..Quoted two entirely different prices for a vehicle by two ”managers” and neither were willing to honor the prices given at the start..If your looking to be treated with dignity and respect don’t bother!! Stay away!...You’ve been warned!!!

Fa
Review №6

Bought our daughter’s first car from here. An experience to remember for years. An unbelievably kind and professional service provided by the entire sales staff here; nothing felt like they were being fake or superficial. A truly genuine and caring group of people working here. Made our car buying experience seamless and pain free. The car we purchased was found to be in much better condition than I expected. No exaggerations or sales pressures. I would definitely visit these guys again next time I’m in the market looking for cars.

ma
Review №7

Experience with the service center not sales. George was great and incredibly accommodating to my time and money. Assisted in diagnosing my issues quickly and gave detailed reports with clear recommendations. Very happy with services provided.

ge
Review №8

Angel was great, no pressure and got us the car we wanted. The rest of the staff were friendly and easy to talk to, they made the car buying process stress free and easy.

Sc
Review №9

Great place to get your car serviced. The staff is great

Ma
Review №10

George and his team went so far above and beyond helping us in an emergency when our water pump broke while traveling through town. George took care of me and my five year old daughter as though we were his own! They quickly assessed the situation, gave reasonable timelines for the work, shlepped us to and from a hotel 8 miles away, and allowed us to take a loner back home (4 hours away) and return in a week later when the work was done. George took what could have been an extremely stressful situation and turned it into the very best scenario we could hope for given the circumstances. A little compassion and excellent work from George and his team showed my 5 year old what kindness and generosity looks like in this world.

Ji
Review №11

Exceptional service from Frank! Found my car after many changes on my end. Service team came out to meet me, business manager was great, not pushy. Highly recommend Harte! Went above and beyond!

ej
Review №12

I recently purchased a 2017 VW Tiguan from Harte. The process of buying the vehicle was painless; they bent over backward to sell me the car. During the buying process, one of my questions (as it was a used vehicle) was about the miles on the tires. They are brand new Solar 4xS tires I was told. Turns out that wasnt the case. Today, I walked out to my office parking lot to find the rear passenger tire flat. An inspection revealed a 2 tear inside one of the grooves in the tire (see picture). I texted the guy who sold me the car (Let me know if you need anything, I was told by him the day I drove off the lot). I asked him about the tires, letting him know one was flat. Check your paperwork - I dont recall if they were new. I told him the paperwork was at home and could he check. Two of them are new, but Im not sure which. That doesnt matter though - your warranty (I bought the care as a Certified Pre-owned Vehicle) doesnt cover tires. Maybe the tires are warranted by the manufacturer? I dont know - contact my service department. Not Im sorry - how can I help. Or, yeah - sounds like that might be an issue we can help with. Instead, the guy who sure was happy to help with any questions I had up until the check cleared and I had a problem is suddenly, hey - thats not my problem. Well, actually it is because now you have a life-long VW buyer who will never, ever deal with your dealership again.

Ku
Review №13

I was looking for a new Volkswagen and found the exact spec I was looking for at Harte. I reached out to the sales department on a Sunday and was happily greeted by Bruce Williams. He immediately sent actual pictures of the specific car I was looking for with all details before I made a trip to see it in person to see it, and made a deal that day. Bruce was very professional, courteous, and knowledgeable, and provided a very fair and transparent price. It was an excellent experience doing business with Bruce and Harte Volkswagen, and I will be a return customer!

ka
Review №14

I cannot say enough good things about my experience at Harte. As a young woman shopping for a car on my own, I was a bit intimidated and nervous as I’ve heard some unpleasant stories from other women. The men that I had the pleasure of working with were beyond kind, courteous, and respectful. Franco made me feel so comfortable, kept me informed every step of the way, and I left feeling totally relieved and taken care of. Anthony was also such a dream to work with. I have been recommending Harte to everyone I’ve talked to since my experience and if you’re thinking of buying a new car, please do yourself a favor and go to Harte.

Ta
Review №15

Exceptional service from start to finish! A huge thank you to Nate and Ralph for getting us into the perfect 2021 Tiguan in record time (literally only hours) to pull of a surprise! Informative, good conversation, and great service. 10/10 would recommend getting your VW here!

De
Review №16

Decent group of dudes- to the point and prompt. I had a nice experience with Bruce, George and Roger and will be purchasing my first vw from them.

An
Review №17

Parts department was quick with service and determined what the problem was.They quickly set up a time and date to complete the issue and even have a loaner car to use for us as well.Did a wonderful job. Would highly recommend them for all future use

Ch
Review №18

My previous 2019 GLI was totaled on a Friday night and by the following Monday night I was driving home in a replacement 2019 GLI. The team at Harte VW was incredibly flexible and straight to the point with getting me set up in a replacement vehicle at a great price compared to their competitors in CT. A huge shout out to my sales rep Bruce who built a great rapport right off the bat and made sure I was confident in the vehicle I was purchasing and took all the dread out of visiting a dealership to fill out paperwork. That paperwork was also almost painless to get through in comparison to other dealerships and I was driving home from the dealership within an hour of my arrival!

Mo
Review №19

Wost experience ever no one greed us. Had appoinment there was no one to be found intime frame of 30 minutes to assist us. Even followed up with scheduler and still no one come to help us. Wasted 30 minutes. We were really serious but we will spend our hard earned money somewhere else.

El
Review №20

I took my car in there to get diagnose for some sort of vacuum leak and ended up paying $440 for carbon cleaning that did not solve the issue didn’t help me at all and I probably didn’t even need and then after that they want to charge me another couple hundred dollars to replace a turbo when I really went in there to figure out why my car was leaking air go somewhere I’m just disappointed and not satisfied with service,Update: took car to another shop and they tightened some screws and cars running perfect, wouldve thought a Volkswagen shop would notice things like that but all i got was a $450 bill and and a up-sale for a new turbo smh

Ta
Review №21

Fast easy. Service

ky
Review №22

Frank was awesome to deal with from start to end. Ive been looking for a car for over a year and had headaches along the road but frank was a true professional!

ka
Review №23

“Rob” is the man. Very professional, knowledgeable, easy going, and welcoming. He made the whole process smooth and quick. He kept us informed with everything. We were very impressed. Thank you for your service. Continue to be who you are because it shows you love what you do. Harte VW has a good guy working for them. 09/30/2020

De
Review №24

Amazing people, an amazing place and great customer service, I have never been more satisfied with my 2017 Jetta. It was a pleasure working with Frank and Anthony, both very welcoming and always makes you feel comfortable! And always answered any questions I had . 10/10 would recommend.

A.
Review №25

Bought 2020 Arteon from there. Definitely the best buying experience. Super simple and fast. Service department is also great. 👌👌👌

ch
Review №26

I had the pleasure of working with Bruce Williams. No hard sell only tremendous knowledge of the product and an endless supply of patience. I was not the easiest person because I really didnt know what I wanted but Bruce helped me every step of the way until I finally found the car that I wanted and that would fit my budget. Loved the warm welcome by the whole staff. I highly recommend HartVW in Meriden.

Ka
Review №27

Great people, great place! It is evident customer service and customer satisfaction are a top priority. Nate, the GM, was terrific and made the car buying experience incredibly easy and straight forward. There was never any pressure to buy or add more than we needed. Not only did he get us the car we wanted (and at a great price) but made sure to kept us in the loop through the process.We had the pleasure to work with Roger who was also so helpful and took care of every detail--making sure everything was in order and George in the service department personally introduce himself and made sure to answer any questions.Prior to finding Harte, We leased a car from another VW dealership and while I loved the car, we had a lot of frustration with the dealership and did not want to lease another car from them. We did our research and found Harte and so far our experience has been awesome! Definitely looking forward to working with them in the future!!!!

Ap
Review №28

Great service and friendly staff.

Al
Review №29

I bought my car to Volkswagen because my check engine light was on. I had the pleasure of working with George. He was very friendly on the phone and followed up his mannerisms in person. He was welcoming and made sure I was comfortable leaving my car with him. He went above and beyond to care for me and my car. This is a great place to come if youre having car troubles. A very special thank you to George!

He
Review №30

I have gone to this location for service twice in recent months and both times I have had EXCEPTIONAL experiences. The first time I was getting my oil changed, a headlight changed, and a recall taken care of and they got it done very quickly, and they were super friendly. The second time was today. I left the gym, and turned on my car and two errors came up, airbag and transmission. I’m sweaty and have to get to work, so this is an immediate buzzkill. I call them up and bring it in and they literally got it fixed in 40 min. I went from being cranky and sweaty to very happy and still sweaty! But hey, it’s summer and I just left the gym, what do you want from me. ANYWAY my day could have been really awful, but they took care of everything So quickly it completely turned my day around. THANK YOU so much. I genuinely appreciated their friendly and speedy service!!!

As
Review №31

I bought a car with the help of the sales manager Jose when he was on the sales floor. He provided excellent service and answered all of the questions I had. He had exquisite knowledge of any car I asked about. He was super nice and made me feel like part of the family at Harte. I’ve been going back to Harte since then for services and any questions I have. I always go to Jose for help since he seems to know everything and he never lets me down! 10/10 recommend Harte especially if you’re dealing with Jose.

An
Review №32

Outstanding! Quick and consistent from beginning to end!! Bruce and Nate(the GM) went above and beyond to find an awesome 2016 golf for my son! I highly recommend Harte VW!. I have bought 4 VW’s from another CT VW dealership in the past., and now will never shop anywhere else!

be
Review №33

Nate, the GM of the dealership was a great guy! Ive purchased a few other cars by myself and being a woman I normally dread going alone but they all made me feel very comfortable. I mostly dealt with Nate and it was the smoothest, quickest transaction ive ever experienced purchasing a car. He was super helpful, got me into the exact car I had been researching and kept me within my price range! He was extremely knowledgeable and his personality was sincere...not the typical car salesman demeanor!! I highly recommend him and his staff.

ma
Review №34

This is the worst dealership I ever work with . I went there to check a new VW. We got all the info and numbers we need it. That day when I came back home Frank texted me couple of times to see if I decided to close the deal. After talking to my wife we decided to take a test drive week later and if she likes it to proceed with the deal. When we went back something changed and Frank brush us off completely told us that he will contact us later with all the new prices because his got another appointment . We waited couple of days and nothing called him, texted nothing so finally he texted if I can call and talk when I did he was busy and said that he will call me back which he never did. Same day the costumer service lady called asking about our experience with the dealer last visit so I told her about it and she said that she will take care of this for us. She was contacting me for next week, when we were about to get the right numbers she stop answering my texts and calls. Very strange way to deal with costumer if they continue to do business like that good luck . Eventually we went to deferent dealership and made a good deal quick.

Da
Review №35

Awesome place with awesome people. Got my wife a new 2021 Atlas here and the experience was amazing!

Ka
Review №36

Amazing customer service, friendly staff, very helpful. They are great at answering all my questions and working with my schedule to get my car in when I need to have it serviced. I was running late to pick up my car last week and they reassured me they would wait for me to get there even though it was close to closing time on a Friday. I will not take my car anywhere else!

Io
Review №37

Always the best of help

Ke
Review №38

Special thanks to Larry, he made me feel like family, he went above and beyond to make sure I had a car, not just any car but an amazing car in my price range that SAME DAY!It’s an amazing positive energy you receive just walking through the doors.Jose and Ryan also were great help to me! Thankyou all!!I will be highly recommending this dealership to all my family and friends :)And most of all I am Extremely happy with my new car!!

Ja
Review №39

Jose did a great job helping my wife and I get into a vehicle best suited for our needs. Highly recommend you check him out if you’re looking to buy a new/used vehicle. Top notch salesman!

Er
Review №40

ID.4.. a dream car..Service department have always treated us well.Having a vehicle repaired this week..

Em
Review №41

Best car buying experience yet. My sales consultant, Yuriy, was extraordinarily professional, well informed and so easy to work with. Anthony got through the paperwork and financing quickly and easily. Never felt pressured and felt very good about my purchase and people I worked with from start to finish. I would highly recommend this dealership they go above and beyond to make sure you leave a happy customer!

H
Review №42

Had my Jetta for a year now and am still so happy with my purchase. Nate the Sales Manager made the process stress free. I get all my service done there as well. George in service is extremely helpful. Another plus is that you dont feel like just another customer when you walk in... they really know how to make you feel special :)

Mi
Review №43

Could not have been a better experience They made the process simple. Explained everything and answered every question. I’m not a fan of the car buying process but they changed my mind. Highly recommended.

Ma
Review №44

I’m a very happy customer! Jose the finance manager was super professional, helpful and friendly. It made the whole process quick and easy! I def recommend this place to all & for a smooth quick transaction ask for Jose.

Li
Review №45

I bought my first vehicle from Jose Huertas when he was a sales person he is now the Sales manager. He was very helpful and made sure I was getting into something that fit my needs and my budget. I am still in touch with him.Looking to get another car soon and will definitely be going back to him. If you need help and want someone honest who will get you what you want he is the person to go to. He is a great person to work with.

Je
Review №46

The GM Nate is a very professional Knowledgeable person to deal with. He spends a lot of time with you to make sure you are a satisfied customer. He will answer all of your questions and keep the whole car buying experience painless. I have referred my parents and friends to purchase a car from Nate at VW. I will always go to him to find my next car. He is trustworthy and kind

Ke
Review №47

Special thanks to the sales manager Jose. He provided a great service in helping me find the perfect car for my needs. Couldnt be any happier, thank you so much. Highly recommend him to anyone

Be
Review №48

Depending on who you get to help you at this dealer is either good help or they couldnt care your there. Far from the customer service Langan used to provide. We bought a new car back in April and had terrible service from the sales manager Jose. Guy should be demoted, Nate was excellent. Jose delivered the car in poor condition and it was a new 32k car, blamed it on they had to many deliveries that morning or that the detailer was over worked. Thats understandable but proceed to argue with my wife after we waited over an hour past our appointment car for a dirty car delivery. Why not reschedule the delivery so you can provide a better service to your customer and not have to do a recovery service, which I know and I wouldnt trust them to touch my vehicle after having that encounter. I have used Vellenti VW in Hartford for years and they are honestly the best VW service center in the state hands down after using Harte, Prestige, Langan and Watertown as other service centers when living in those areas of the state. George Harte should be embarrassed to have that man as his sales manager. To argue with my wife over your incompetence of service and delivery. The worst is our VW survey never came after the sale, I wonder why, trying to cover his you know... well just call VWoA and voice our concerns eventually, we waited 6 months in case the survey was behind for Covid reasons, oh and dont walk in through the service entrance, half the staff do not wear masks so anything you touch they hand you good luck. Maybe they had a tough time or a bad day, but should never take it out a paying customer that didnt even bargain or hassle your price offered, you got your asking price, but then treat people poorly. Just plain terrible.Never received the email from the manager on my work, or personal emails, but Nate has emailed me before. . . Took my cars to VW of Hartford for service recently, go see Bob in service, excellent service...

An
Review №49

I just got a new VW Sportswagen from Harte VW, and Im very pleased with the purchase experience and the new car which drives beautifully. Bruce was great to work with, located the car I wanted and had it available within a few days. They gave me a fair price on my trade in and got me through the purchase paperwork smoothly. Definitely recommend Harte VW.

Ro
Review №50

Jose Huertas is one of the best sales people I have ever worked with. Working with him from when he was a sales person to now when he is a sales manager has been nothing but amazing. He makes sure all my questions are answered and I am informed about every step. Ask for him when you go to Harte VW he will get you what you need with no hassle.

Br
Review №51

I’ve been here on multiple occasions and each time I dealt with Jose. He was extremely helpful and made the process of buying a car and then trading one in so much easier than expected. Jose was very knowledgeable and I wouldn’t question going to him again.

Je
Review №52

By far the best and easiest car buying experience Ive ever had. 90% of it was done over the phone with Larry due to being out of state, never met a man with more hospitality anywhere as well as the rest of the staff at Harte. 10/10 would recommend stoping by to purchase your next vehicle there. Thanks again Larry for making this cur buying experience amazing!

Pa
Review №53

Took my girlfriend & her ok credit to see Nate Orkney she was upside down in her current loan Nate Orkney explained leasing would be a great option to get into a nice German car well paying off the remaining balance of the current vehicle they gave us good money for our trade and put us in the car with upgraded features for a reasonable Monthly payment thank you Nate

Ke
Review №54

I am very impressed with VW service member, George who is always professional and super helpful. George goes out of his way to always ensure customer satisfaction. Thank you George for always helping and providing such a great experience at VW!

Da
Review №55

My recent experience at Harte VW was amazing from beginning to end. The sales manager Jose Huertas demonstrated great customer service skills and was very kind. He was able to explain everything to us step by step and made the car buying process stress free. I would definitely recommend this dealership and employee to my friends and family.

Yu
Review №56

Grate communication with customers. Transparency is nice too.

Ga
Review №57

Today after 45 years of purchasing vehicles, I had the best, funnest and professional experience ever !. I thanks to the Sales Associate Robert Eshou .From the time I called to inquire about the vehicle to the time that he took his time to pair my phone to the new recently purchased car.Outstanding customer detailed experience, the same with Anthony in finance.Thank you ! I will be back !!

Sh
Review №58

Hands down best customer service of my life after dealing with their sales manager, Jose Huertas. I came in and found something I liked and he took care of everything else, no headaches.

Ph
Review №59

Prompt, expert service. Pete in Parts found my expensive part promptly and got it in a day. George Blackwell scheduled prompt service and did the repair within quoted estimate. I will be back. Dr. P. Tom Sylvester

Jo
Review №60

My experience was out of this world. Yuriy my sales consultant help me with the purchase of a brand new Golf R. He made it super quick and easy. I highly recommend this dealer and Yuriy as your salesperson!

Cr
Review №61

George and his crew were amazing! The staff were knowledgeable, polite, and my car turned out amazing. I will definitely return and recommend anyone to their service department.

We
Review №62

I purchased a brand new vehicle in November and had the pleasure of dealing with Yuriy. He took the time to explain all the details with my husband and I on separate occasions as we could not look at the car together. He answered all my questions and gave honest opinions of what I asked. Also, last week I got a flat tire. I called the dealership because I didn’t know what kind of coverage I bought and they helped me through the entire process of getting someone to help me. They had to special order a new tire for me so it took 2 days, but while I was at work Yuriy came to pick up my car and drop it off so I could get my tire put on as I was driving with the donut on. This is by far the best customer service i have received from any dealership. Highly recommend Harte Volkswagen in Meriden for a car and Yuriy, the best salesman!

Dy
Review №63

Great experience with service department. George is very knowledgeable and very funny.

Mi
Review №64

Between the sales manager Nate and business manager Jose they not only found a rare left over, new 2019 VW GLI autobahn with a manual transmission for me, but they did it quickly and offered me a fair price for my trade in. I would recommend Harte Volkswagen to all of my friends and family.

Mi
Review №65

From the moment I pulled into the parking lot I was greeted with great customer service!! Yuriy Kaklyugin was very helpful in letting me test out the car of my choice. Anthony was AMAZING he made sure I got the best warranties and rates possible for my vehicle. I will recommend Harte VW to all my friends and family!! Thank you again!

Gi
Review №66

When I talked to Yuriy over the phone I wasnt sure what I wanted to do. I knew that I wanted to have him look at my car first. He did... May not seem much, but I did the same thing at a different dealership and because the salesman chose to have me meet him in the showroom, his way, not mine....reason I went to Harte VW Yuriy was great, he listened to me.. And instead of the pressure I felt elsewhere, which turned me off, I was happy to do business with him.

Gu
Review №67

Yuriy Kaklyugin is the polite salesperson who walked me through my new car on the day of pick up. He is a highly intelligent and affable, and took the time to let me understand what he was doing as he synced my phone, set the GPS, set radio stations, etc. VW is fortunate to have someone of this caliber on staff, and I highly recommend Nate as well.

Lo
Review №68

THIS IS A SCAM!!! DONT WASTE YOUR TIME!!!!They send you a flyer saying you won and yes it says you won. Then its a very high pressured sale. The got even came to the house while we were test driving truck and got the vin numbers and mikes off the trade in. People you do kniw DEALERS USE WHATS CALLED A BROWN BOOK NOT JUST THE BLUE BOOK!!!. The one question that i asked from begining to end is how much is the truck?? Could NOT OR Would not answer... Never called me back. This is a SCAM!!!!

Ra
Review №69

Had purchased a 2015 F-150 with the assistance of Jose Huertas and he explained everything every step of the way. Very professional, knowledgeable and I most definitely will recommend this dealership to everyone!

Cl
Review №70

They sent a very misleading promotional contest in the mail where everyone who does it thinks they won $5,000 by matching 3 symbols. These symbols are meaningless. Winners are actually determined by going to the dealership and comparing your confirmation code to the board in the showroom. Its just a shady ruse to get people to the dealership and try to sell them cars.

An
Review №71

Yuriy, Nate, and the Harte VW team made my car buying purchase easy. They were always willing to help answer any questions I had and helped me through the buying process. Yuriy went above and beyond multiple times to ensure the process was smooth, such as delivering the car to my house because I couldn’t make it to the dealership. I appreciate their partnership and would definitely recommend them.

Ma
Review №72

I have been to the store with my father to buy an Atlas and my first impression about the visit was terrible, because nobody was showing any interest to help us. My father speaks Portuguese so he needs my help to translate and he always has a lot of questions because he likes cars. I dont know if we received this very bad treatment because they think we werent really going to buy the car or if they dont have patience to answer questions about the car or deal with a foreigner, so we LEFT THE STORE VERY UPSET.But my father really liked the car, so we came back and we had a VERY GOOD SURPRISE!!! WE found another level of service this day when Yuriy introduced himself to us. We stayed in the store for more than one hour and my father made a lot of questions, Yuriy was very patient answering everything with a lot of knowledge. He invited us for a test drive and my father loved the car and decided in this moment that this was the car he wanted to buy. The car is amazing and Yuriy explained all the gadgets which made us very excited to have the car as soon as possible.I definitely recommend Yuriy, however I still have doubts about the store based on our first experience. The owner ought to use Yuriy as an example to his other sales people because the way he treats the customer is the secret to making your experience memorable. My mother is going to change her car next and I will be returning to see Yuriy for another one. Thank you Yuriy for all your patience and congratulations VW my father loves his ATLAS.

Ca
Review №73

Franco Cavallaro was the best he got me and my husband into a beautiful suv he provided us with the best costumer service in helping us with our dream car tnank u again

Th
Review №74

Bought a Car from Yuiry Kaklyugin at VW Harte. Best car salesman ive ever met, worked with me on price, gave me an awesome deal on a new VW. More than pleased with customer service. I will most definitely be back when it comes time to buy another!!! HIGHLY RECOMMEND

Al
Review №75

I just checked my mail and received a Money-Carlo Match to Win game card from the dealer. Supposedly I won $5000 but in the tiny print in the bottom that really means that I have to come in to win a prize, usually a $5 target gift card or nothing at all.Any dealer that does this kind of scam activity and lie to people to bring them in has questionable sales tactics. Just a heads up to anybody that might have gotten the letter recently, I would throw it in the trash.

Je
Review №76

The service here was great! George worked me into the service schedule at the last minute and made sure I was in and out. I will definitely be coming back.

Wi
Review №77

The service department here is excellent, they do the work well and treat you right.

Ka
Review №78

Our sales man Roger was very helpful

Si
Review №79

Yuriy was great! Quick and responsive went above and beyond. Love my new atlas!

An
Review №80

I went in on Monday with a rust bucket and left with a new fully loaded GLI. My salesman Yuiry gave me the confidence I needed to even get a trade in quote, I can’t believe I ended up with the nicest car I’ve ever owned at this good of a price.

Ra
Review №81

Jose was my point guy. I was looking for a preowned GTI in the area, which it’s hard to come by good ones. We went for a long test drive and He let me just enjoy the car and didn’t push me into buying at all which was appreciated. He remained in contact with me to let me know the process of buying, helping with all of my numerous questions. Can’t wait to pick up my new car soon! Thank you !!!

P
Review №82

Service department always has my back, great place to get a vehical or have it serviced

Ju
Review №83

This place is a JOKE sent out flyers in the mail. The day i got the flyer, was the same day it ended. Turns out i was too late too claim my 5,000$ prize. Buyers beware. They will take advantage of anyone who goes there.....

Em
Review №84

This is great place to purchase a car. Everyone was very helpful. Our saleman was Yuriy, he went above and beyond. This was the best car buying experience.

Bu
Review №85

Worked a good deal. New car had tire issues, They promised the issue would be corrected. When we showed up to purchase they did nothing that was promised. Cancelled deal, going elsewhere.

Sa
Review №86

Great service staff. They work with you to get you in and out seamlessly.

Au
Review №87

Shopping for a new SUV and worked with Yuri. He was able to answer all of my questions and was very knowledgeable. We are not looking to complete our purchase just yet but we will definitely be coming back to Harte VW.

Ro
Review №88

Came in and was immediately and completely ignored. Seemed like staff was trying very hard to avoid my gaze and avoid talking me.

Ru
Review №89

This past weekend, just out of curiosity, I visited Harte VW to check out a VW sportwagen. 1. I wasnt a huge fan of wagons 2. I didnt really have the money for a newer car (upside down loan). I worked with Rob E. and found not only he but the entire staff as well to be very accommodating and helpful. I discovered that the car i went to see was in far better condition than i thought, had upgrades that I actually liked, and was a steal of a deal. Not only that, but they gave me more on my trade in than I anticipated helped me out a little with the already discounted price, and helped me find a reasonable rate on a loan. The experience was stellar. Rob is a man of many talents and super friendly. It was an absolute pleasure to work with him. Ive made a new friend! After working with a couple other dealerships in the state over the past 10 years, my loyalties have changed! Harte VW all the way from here on out. This is my 4th VW and I really love this car. Its awesome! Thanks everyone!

Os
Review №90

Great set of people who work hard for you.

Le
Review №91

Smooth full service on our Sport Wagon with some extra courtesy! 😀

Pe
Review №92

Friendly staff

Ap
Review №93

George at service was great, on a very short notice got me in and out for an oil change in no time. Thank you George.

Ni
Review №94

If you have mechanical issues, see George. If youre buying or leasing, see Yuri. Jose the finance manager is great, too.

Je
Review №95

Predatory and gross.

An
Review №96

Great place

Information
31 Photos
96 Comments
4.4 Rating
  • Address:375 S Broad St, Meriden, CT 06450, United States
  • Site:https://hartevw.com/
  • Phone:+1 203-794-7097
Categories
  • Auto parts store
  • Volkswagen dealer
  • Auto repair shop
  • Brake shop
  • Car dealer
  • Car leasing service
  • Car repair and maintenance
  • Oil change service
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:11AM–3PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
Offerings
  • Oil change:Yes
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