We were very happy with the service we got at Apple Tree Storage. La Shanta answered all of our questions and gave us all the information we needed in a friendly and professional way. She showed us the spot we would rent and we completed the contract. A very positive experience with a very nice woman representing your company.
She’s the best, she’s very friendly and Really helpful and all fields of a job. You couldn’t get any nice of a person
Lashanta is the absolute best!!! What a treasure! She is who all businesses should hire. You cant go wrong with Apple tree storage.
I met LaShanta at my initial start with their company Smart Space, she was friendly, knowledgeable and she did everything professionally and she made sure my gate code was working before I left. Keep up the great Customer Service!
THIS MORNING I WAS REFERED TO A SISTER LOCATION BY MRS. LASHANTA (THE STORAGE LOCKER ) AN THE PROCESS WAS AMAZING AND WONDERFUL . THE CUSTOMER SERVICE WAS OFF THE CHAIN. AN THE PRICE WAS AMAZING.
The general manager was exceptional. She offered just what I needed in an effective and efficient manner.
Lashanta was awesome to work with, rent from here, very professional service!
Lashanta is Wonderful Friendly staff Very Organized. Units are clean and well maintained
Cris was so helpful and friendly.
So Vincent and Latoya are solid gold. They are the best storage people I have ever dealt with anywhere in the country. They are nice, super accommodating, beyond professional, and truly care about their customers needs.They are always available regardless of time or day of the week. I cannot say enough good things about these two operators and how they run their business. The grounds are meticulous and very secure 27/7/365. If you have a storage need in the Memphis Area, this place is by far the best.
I just wanted to take a minute and thank Vincent for his 5 star customer service and facility. His attitude and professionalism and in general niceness are rarely found these days. Vincent helped me so much. This was my first time getting a storage and he made it very easy. Be sure to ask for Vincent! Thank you again for being so nice and helpful.
I just wanted to make good on a promise. I recently inquired about a storage at AC and had one of the best customer service experiences that Ive had in a while. The storage manager, Vincent, was absolutely informative, He was professional, kind and very persuasive, I might add. I tried to give him a tip which he declined, but did ask if I would write a review. I hope I am not too late but of course the holidays have been a factor. I am glad to be doing business here, I am sure I wont regret it. Great job, Vincent.
Vincent was very personable! He assisted me in selecting the perfect sized unit and made the process seamless. He took the time to drive me around to different units until I was happy with my selection. I was in and out in about 15 mins, which was great!! Thank you so much Vincent. Ask for Vincent please and you will be happy
Vincent is THE BEST made it super fast and easy for me to get my storage unit. I went in not knowing which size I would need he suggested a 10x28 and IT WAS PERFECT! He knows his job. Also he was so easy and nice to talk to.
The place is very clean and secure. Vincent was very helpful and super nice. I end up getting three units today for my business. Vincent made it very easy for me to get. Showed me around the property. Vincent is very great at what he does. I will be here for a while! Thanks Vincent. Ask for Vincent and I know he will give you a great deal.
Easy, accessible space and easy sign-up with Vincent! So happy to have been a 5x15 instead of the 5x10 I requested. It was just what I needed and didnt even know to ask. Vincent was was extremely Friendly and very Efficient. Thanks Vincent
What I really noticed was the professionalism of the manager Vincent. He took the time to explain the paperwork clearly and thoroughly. I wont say what it is, but there is an extra layer of security at AC storage that other places dont have, and that gives me extra peace of mind. Thanks Vincent
Vincent was so wonderful!! A very sweet young man. He did not care about getting wet and showing me every size unit (raining very hard outside)..He helped me picked the right size unit. Vincent open the door in the rain for me and had great manners. He could be a car salesman on how he talks lol. Great place to rent a storage. Great deals!! Ask for Vincent!!
Great service, clean facility! Definitely recommending!! So glad that I was referred to speak with Mr. Vincent Grants. He was polite and charming. Knew answers to all of my concerns! Thanks!
Thanks Vincent! He was great and helped me pick out the right size unit. Great attitude and very nice. Thank you so much Vincent.
Vincent was great!! Thank you for everything. Very clean storage place. Vincent is very nice and will answer any question you have. Thanks Vincent!
Vincent gave me a great deal! Gave me a tour of the storage property to show me its safe. Nice young man.
The service was very nice. It was very clean and Vincent had the best attitude in the world. He is nice and encouraging and very welcoming.
This IS the storage facility to use. Very secure, convenient location, spotlessly clean, and best of all the most inexpensive I could find. You must ask for Vincent Grant. He will completely take care of your every need and could not have been a nicer person. T
Vincent was friendly, knowledgeable and accommondating throughout the rental process He helped me secure a unit that matches all preferred specifications. I highly recommend this location!
Ive always had great experiences with the staff @ this mini storage. They keep the property well maintained and clean. Their rates are also better than most of the other places Ive checked. I have no complaints and will use them for all of my future storage needs!Thanks again to all the wonderful staff @ American Mini Storage!
Thank you so much Vincent. Very nice young man.
Thank you so much Vincent! Ask for vincent!!! He is so nice and will you give you the best deal
On today I had one of the most friendly and very professional experiences at this particular Storage Company was treated overly nice and very respectful during my visit there. Ms. Deetra was very warm and nice to me. I am very pleased that I stopped by today. She made me feel overly appreciative during my visit. If you are looking for a Storage I would Recommend this Storage Company for your best option.
I am new to this storage unit and it is very clean inside and out of the storage. Such a difference from the last storage facility that I used! Vincent has great customer service skills and always helpful and pleasant. Wonderful Experience!
The customer friendly experience I received was excellent. I would recommend these guys when security and piece of mind are paramount!!!
Great service! Vincent was so nice!!! He showed me 3 different sizes and recommended the best one! He told me all the great offers, they had. Vincent was very helpful!!
Latoya is Literally the best in the game I only stopped at the storage because I was new in the neighborhood so I was jumping ust trying to get to know the community. Her knowledge of the business and customer service is nothing like I have ever seen in my life! Come by to see here today!
I rent here each time I need a storage the associates are friendly and they have you in and out! I recommend them to any and every one!! 5 stars
This place is very clean, secure and affordable. Vincent is incredibly professional, helpful, fair and downright nice. If you need self-storage in the Memphis area, this is the place you want.
This is one of the best storage units ever. The manager Marcella Sherman was amazing she made sure I had everything I need and it was done professionally and quick. I definitely would recommend people to use American mini storage.
Thank you so much Vincent!!! Ask for Vincent and I know he will give you the best deal!!
Great Customer Service. Vincent was so sweet and always had a smile on his face.He asked me how my day was and etc. Very nice!!! He gave us a great deal! Highly Proffessional!!!! Thank you Vincent
Very Nice And Respectful Customer Service! Great Help I Would Recommend Any And Everyone I Know To Give This Location A First Chance Visit Upon Going Anywhere Else.Thank You Latoya for making me feel better with choosing this location.
Vincent was very helpful in soothing out all the details for my lease agreement and making me feel nothing less than amazing. Made sure he showed me multiple units to select from and accomadated all of my needs.
I had an awesome experience here. I moved over 3000 miles away, and was worried about my belongings remaining secure until I returned. When I moved back, everything was exactly how I left it. To top it off, they have wonderful customer service. I will definitely use in the future if a need arises!
Great customer service and a very clean facility. Very organized and a blessing to have especially looking at other storage facilities. Special thanks to the manager Ms. Latoya Price who helped me every step of the way
Amazing service and really nice people. Marvella helped me out more than I could have imagined when I was in a pinch. Been here for years now and I couldnt feel safer anywhere else. Highly recommended
I would highly recommend American Mini Storage. Everyone I had contact with especially Marcella and LaToya were professional, personable and so easy to work with. They both made the move in and move out process go smoothly and were always available when needed.
Great customer service (thanks Vincent!!) and clean facility. We’re storing our RV here and are very happy with it.
Miss Sherman was very nice an professional. The property is clean an secure. I highly recommend anyone to take advantage of there free month an month to month lease
I have been with American mini storage since 2007 & i do have to say that i have been very pleased with them. They do a Great job on keeping up the property i have met several managers that have very nice & professional. Thank you American Mini Storage for allowing me to keep my Sentimental belongings with you😄
We loved having our travel trailer stored here. They found a perfect spot for us. Very clean and safe place. Marvella is awesome!!
My moving process was a piece of cake. Ms. Marvella was so very helpful and she explained everything thoroughly. She is a beautiful spirit and so sweet. I would recommend American Mini Storage to any and everyone I know.
Excellent service from the young lady, I think her name was Latoya. She helped us through a rough time when we had nowhere to store our belongings. SHE ROCKS!
I enjoy the ladies here. Its a safe environment for my belongings. Ive used this facility several times over the last five years. Deetra is really nice.
Amazing service from Vincent. Clean facility and affordable pricing. Thanks!
Vincent was a great help honey... The experience was terrific. GREAT EMPLOYEE...
Toya was AWESOME! Her customer service skills was on point and she knew her job very well. The prices was affordable. I’m referring my family and friends to this location. THANKS TOYA, you’re the BEST!!
I moved from Ft. Lauderdale, FL to Memphis in May of this year (2016) and I can honestly say that my experience with American Mini Storage was the ONLY part of my move that went smoothly. The service is highly professional yet still personal. All the communications were helpful and timely. Deetra is awesome and was so friendly and welcoming that I literally was just giving thanks for choosing this company and facility. I would highly recommend to anyone! Thanks for the great service which is ongoing and I remain grateful!!
Excellent, friendly service from Latoya. Called and she had a storage unit available. Patient and very helpful. Reasonable price.
Friendly and helpful staff. Decent storage units. A nice place overall for storing your belongings.
Deetra was a delight to work with. She was pleasant, professional and knowledgeable. The facility was well kept and appears to be very secure. I would recommend it for your storage needs.
Marcella has excellent customer service she really knows her stuff. Very informative the units are very clean. This is our 4th time using this facility.
The facility is clean, and feels secure. I rented a unit for 8 months with no problems. Marvella was wonderful. Thank you for great customer service.
This was my first time renting a storage unit & this has been a very good experience. Marvella, was very patient & professional. I am so happy this was my first stop on my way to search for storage unit. Also, this is a very safe & well monitored company.
Great overall experience with Ms. Marvella. Friendly attitude exceptional customer service just overall great. Came in and did a walk through of the size unit I wanted and was done in less than thirty minutes. She did try to sell me everything they offered lol great sales person... thanks for everything!!
I came to use the storage again after moving here over a year and a half ago. Marvella was absolutely wonderful! Professional, nice, and quick! What more can I ask for? Thanks American Mini Storage!
I like this storage facility. Im glad that it is tucked away and the premises is clean. Vincent at the front desk is always helpful!!!
I highly recommend this facility.....always clean and nice. Ms. Marvella and the staff were always friendly and helpful. If you need to store something you should check this facility first.
Love the place! Great customer service, and flexible on pricing. Mrs. Sherman was awesome
I rented a storage for all of my sons stuff. The ladies in the office were so helpful. I had no idea what I was doing. Im sending my friend over when she gets her check. Thank you.
I walked in and was greeted with a big smile and wonderful attitude by Ms. Deetra! They had what I was looking for and was taken care of professionally. Thank you for a wonderful experience!!
Thanks to Ms Marvella who delivered the epitome of excellency in customer service . I was so graciously greeted by Ms Marvella and she delivered greatness throughout my visit. I dont normally write a review though many opportunities to do so. I was compelled to do so this time because service like this should be acknowledged and put on blast. Just to highlight a couple more observations shes definitely a people person and a picture of friendliness and professionalism. Also the outside and the inside of the building alike were both inviting.
I am a repeat customer in which I was very satisfied with our last business dealing with this location. Also with the very professional assistance by Miss. Marvella Sherman. This location is very well managed..
I live out of town and appreciate knowing that my items are safely secured at American Mini Storage. Ms. Sherman, Manager, has been responsive and extremely helpful whenever I request assistance. Thank you!
Such a positive and pleasant experience working with Deetra. She was very warm, friendly and I could tell she enjoys what she does. Ill definitely recommend!
Ive use for a great deal of time and this was a great storage facility. If needed I will return. Thanks Marvella you were a blessing.
Thank you American Mini Storage for being the best and cleanest rodant free facility. Ms. Toya, I appreciate all that you do. All the call reminders and just being very informative. Ms. Toya, your patience and professionalism is beyond reproach and I thank you, thank you so much for being YOU!
Marvella was great. displayed excellent customer service and was very patient and polite. I recommend American Mini Storage to everyone.
Brooke was very nice and helpful when inquiring about a storage unit I was interested in. She also was knowledgeable about what Size was best for me with the items I wanted to put in my unit. Would definitely ask her again if I had any questions.
Service was great. Marvella was nice and treated us good. Thanks for your service.
Marvella is wonderful...My experience was wonderful and I feel as though Ive known her for years. She was very knowledgeable and helpful as I looked for the best choice of space. She is truly a professional and I will be recommending this place to anyone I know that need storage space. Thanks Marvella for everything!!!!
I received excellent service at this facility.Very clean establishment and outstanding employees,especially Ms.Marvella.I highly recommend this place if in need of storage.
I love coming to American Mini because of the friendly service that I receive from the manager Ms. Marvella on every visit. Her customer service is the best
Service is amazing! Units are clean and well kept! I can’t say enough about the storage manager, Ms. Marvella!
Best Storage in Memphis... Great Customer Service and Friendly Staff.... I would recommend American Storage to anyone...
Toya was lovely with assisting us in finding the perfect storage for what we needed. She is awesome.
We have had 2 rental units at this location for several years now and couldnt be any more pleased with the facility.The Property Manager Marveella Sherman is always professional, courteous, and just a pleasure to deal with. Would highly recommend this facility.
I went in today to visit with MarcellaTop notch Service. I recommend this place to everyone in need of storage
Someone broke in to my storge space afterthe upper management accused my wife of living in it I give this place a no star rating all my tools are gone all my wifes jewelry and a couple of my favorite things bbn are missing my unit is rock and Im left to clean up
I booked an appointment with Toya to store my vehicle. She gave me the wrong information regarding fees. She tried to charge me extra when I came in to make the booking, then offered half-off my second month to make up for her mistake. When I came to drop off my car, she was gone, and there was no one on site to help me complete the registration process. I waited for over an hour for her to return, and she didnt show up. I was stood up and given the wrong information, and ended up having to find another storage place at the last minute. This place is horribly understaffed. I also noticed the electronic gate is old and when someone puts their code in, it stays ajar so long that anyone can drive/come in without entering a passcode. Store here at your own risk.
I love this particular facility because the customer service is above average Deetra Tate is the epitome of a person that represents the company she works for. If all companies had a clone of Deetra Tate there would be no complaints from customers at all. The facility is very clean, the colors are warm, welcoming and inviting and to be greeted with a smile made my day! Thanks for everything and we look forward to a business relationship with your company. Thank you!
Excellent service and very professional. Ms.Marvella is very sweet. The facility is well kept.
I highly recommend American Mini Storage. Marvella and Deetra are very professional and above all very helpful. They run a very secure, clean operation and are always available to troubleshoot potential issues. Access is great, and the climate controlled units have no issues.
The service is very nice they are clean and Marvella Sherman has the best attitude in the world she is nice and encouraging and very welcoming so yes i give 5 stars
Marvella is the one to see...fast & straight forward she honestly was very helpful thorough & polite. I feel I made the best choice going with American Mini👍
Loved this location she was very friendly(Deetra Tate) would recommend anyone going to this location.She made me feel very welcome. Just absolutely love her!!!Thats true customer service!!!!
MS LATOYA WAS HELPFUL, SHE WAS VERY PROFFESSIONAL AND COURTEOUS AND I WOULD DEFIANTLY RECOMMEND SOMEONE TO RENT FROM THAT LOCATION!!!
Although I am not a customer, this storage facility is really nice. I came in to look at some prices, but couldnt seem to make a decision. In my decision making process, Ms.Deetra was very knowledgeable and helpful. Her attitude was superb. And even though I didnt made a final decision, Deetra still remained patient with me and very professional. I will definitely send some people you guys way. Thank you.
Marvella is very courteous and polite. She is always on time and helpful. She keeps the property clean. The new assistant is polite and courteous as well.
Customer service is excellent! Marvella is friendly and outgoing! She met my needs even in an emergency!!
Customer Service was great and I highly recommend this location and give it 5 stars
Marvella was very helpful in getting my storage unit set up today. Love working with the people here.
Deatra was very polite and knowledgeable. It was a pleasure speaking with her. But I am still waiting to hear from management about my bill of 9.95 after I paid for storage center I have not used yet.