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Devon Self Storage
6390 Winchester Rd, Memphis, TN 38115, United States
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Devon Self Storage
Comments
Ma
Review №1

Chey was absolutely awesome. She gave excellent customer service, and gave me the best deal possible. I highly recommend this location @Winchester/Kirby for the price.

ne
Review №2

Chey, Audrey, and Tracy were awesome! They gave excellent customer service! Convenient location for the price.

ke
Review №3

Janna was very professional and did a wonderful job!!

Ma
Review №4

Great Location for the lowest Price! Chey & Lisa were awesome! Great customer service! I will recommend this facility to all my friends!

Bo
Review №5

Great service & Fast process. Chey Walker is a awesome general manager who helped in my moving process. Took the time to show me different units and has great energy. I recommend this business to anyone in the East Memphis Area.

Le
Review №6

Chey was awesome! She gave excellent customer service! The price was decent for the location. Thanks Chey! Im glad I came back to store with you and the Winchester/Kirby location.

Ba
Review №7

Audrey was awesome. The Kirby/Winchester location has the best prices in town.

Se
Review №8

The BEST storage price and place nearest me! Check was awesome! She gave me the best customer service ever!

Dy
Review №9

I came in today on short notice for an unit. Ms. Walker made sure I knew about the property, informed me about the security detail. She was so professional, nice and patience. She made sure I had what I needed. I recommend you store your property here. They wont let you down. Thank you ms. Walker.

Sh
Review №10

Chey was awesome! Great customer service! This is the best location for the best price!

A
Review №11

Chey was awesome! Im glad I came to this location. Chey gave me the best customer service! And this the the best location for the best price by far!

Ke
Review №12

I like to take the time, to thank Devon storage also, Thank, Chey the storage manager for an excellent experience with storage shopping. I was able to find with I need with her help. She has a good spirit and customer service. I guess that’s why she’s in that position. (Side note) she actually knows how to backup the golf cart👍🏽😂

An
Review №13

Great place for your storage! Chey made sure I understood everything from access codes to my leasing papers! If you need somewhere to safely keep your things... come here!

Bo
Review №14

I received really Great Customer Service from Audrey

Wi
Review №15

Cheyenne was awesome! Great location for the price!

Ro
Review №16

So glad I choose Devon, best customer service !! The ladies in the office are so friendly.

De
Review №17

Chey was a great help during my emergency. She has wonderful customer service skills and the highest level of patience. If anyone is looking for a storage unit, please be sure to call her!!!

Fe
Review №18

Ms. Chey was very helpful and a very nice... I would recommend her and this company to anyone.

Da
Review №19

Mrs. Jarad Glover has EXCELLENT customer service!!!!!!! There was an error made and she corrected the problem WITHOUT getting an attitude, even though I had one with her. Thank you soo much for staying professional and polite even when customers don’t always treat you the same!! It is very hard to get good customer service these days. God bless you Jarad!!!!!

Ra
Review №20

Ms.Chey very nice and helpful!! Thank you so much GREAT prices! The BEST I have seen so far.

Ms
Review №21

Mrs. Chey Walker very professional, patient and courteous. Thank God for those who understand the value of great customer service.

Ca
Review №22

Highly recommended storage unit place in Memphis, TN. Prices are very reasonable and Mrs. Jarad is the individual to contact. Not only is she extremely polite and personality is welcoming, but she knows her products related within this particular industry. Definitely see why consumers are going here!

Ge
Review №23

Best Location for the best price! Audrey & Chey gave me A+ Customer Service!

ho
Review №24

Chey was awesome! And her assistant Carolyn was just as awesome. I will recommend their facility at Winchester/Kirby to anyone!

Ta
Review №25

Audrey was very helpful and professional and every way

Ha
Review №26

GREAT STAFF HELPFUL AND FRIENDLY.

Ve
Review №27

Chey was excellent, GREAT CUSTOMER service.

Di
Review №28

Chey Walker demonstrated excellent customer service skills, made sure everything was understood and I feel like I was given the best option and price for what I needed.

Ta
Review №29

Chey was great and awesome! She was very detailed and knowledgeable about all things Devon Storage and etc. It was a quick, easy, and simple process. Chey was an expert! Thank You! I highly recommend storing your items here at 6390 Winchester/Kirby location with Chey Walker the General Manager!

Ca
Review №30

Chey was very awesome! Excellent customer service.

St
Review №31

Chey was awesome! Very good customer service!

Mo
Review №32

I rented a unit for 3 months & had no issues! The staff is friendly, the property is clean, and move out was a breeze!

Ja
Review №33

Great office customer service quick in and out thank you.

Ga
Review №34

Chey did a great job and helped me out fast!

Me
Review №35

Chey was very polite and helpful. The process was really easy.

ke
Review №36

Chey was very friendly and polite and helpful! Love how patient she works with me ! !

Wi
Review №37

Great customer service from Tomeeka and Jarad. They made my move in experience as seamless as possible. They was very detail with my rental agreement and insurance. I will definitely recommend anybody to go see them two for all your storage needs.

Ne
Review №38

Don’t not get a storage here they will rip you off they say the 1 month is free there lies they will still charge you and lock you away for you stuff the manager is very unprofessional and she has terrible customer service do not go here avoid at all cost they will lie just to get your money believe me I will never go here again 100% terrible

Ve
Review №39

Chey was great! Loved the customer service!

Ja
Review №40

Jared was efficient friendly and kind. She is very knowledgable and passionate about her property.

Ri
Review №41

Chey walker is amazing great customer service!

La
Review №42

I Highly Recommend This Storage Place ! Great Customer Service !

Hi
Review №43

I was locked out of my unit on the day I was to move in. I had to wait an hour for someone to come unlock the unit.I had the unit one week when I made my first visit (after hours) to place items in the unit only to find my lock missing and a Devon management lock placed on my unit. This was Thursday of last week and it is now Tuesday of the follow week and still management has not resolved my issue. I can’t get the manager to even return a phone call.Beware of this company. Poorly run and zero customer service. Ratings on this listing DO NOT reflect accurately the experience I have had with them.

Je
Review №44

I rented before, great service!

TO
Review №45

Chey, Was very helpful and courtesy.

An
Review №46

She gave excellent customer service....

an
Review №47

Chey thank you great service

Ki
Review №48

Very helpful & friendly

Ll
Review №49

Chey was very helpful and polite

Ma
Review №50

Ms. Thomas was extremely friendly and provided exceptional service! I was close to getting the wrong size storage unit and she asked the right questions which led her to suggest the perfect size for my belongings. The best service I have had in a very long time!!

Da
Review №51

This is by far the best self storage I have used!!! Ms. Dana has excellent customer service. Shes understanding, courteous and funny. Even if you get behind on payments, shell let you know the absolute last day to pay. Sometimes her fill-ins dont have a ¼ of the customer service she does. But no worries, you will rarely see them! Prices are great too. Thats what made me check them out in the 1st place!!

Do
Review №52

Had my storage almost three years. Several units were broken into mine as well. I was told that I need to buy a lock for the unit again to secure my property. Im more than sure the company should reimburse us for the lock instead of us paying for it ourselves. That really isnt good service to me. Customers service is fine,but I need to know that my property isnt going to be stolen. Honestly I dont want to give any stars. You are dead wrong for even asking anyone to buy another lock when this occurred on your property. And I was an idiot and pay a month ahead 😬😬😬😬😬😬😤😤😤!!!!

An
Review №53

I am a returning customer. Everyone is awesome. Would definitely recommend to anyone.

do
Review №54

First time using this facility was very pleased with the customer service that Dayna offered. She was very professional, polite and answered all the questions I had. One of the best experiences I had thus far! Thank you and I recommend this place and location as number 1 due to excellent and exceptional customer care.

Ta
Review №55

Mrs. Carolyn was a great help and was wonderful!

Ma
Review №56

Great service🤩

Da
Review №57

Dayna was absolutely amazing!!!! She was able to answer all of my questions and get me the right size storage that I need. I’ll definitely recommend them. Plus I got the first month free. Winning!

Ti
Review №58

The location at 6390 Winchester had great customer service. Dayna had me in and out in no time. She was really helpful and answered all my questions. My best experience yet. I will be referring to anyone looking for a good storage space.

Al
Review №59

I rented on the 29th of May with Ms Ruby and she was very professional and knowledgeable. I had a great experience . I made a great choice in choosing Devon .

Ar
Review №60

Customer service was awesome

Cl
Review №61

Dayna brighten my day as soon as i walked in the office with her bright smile. she was very knowledgeable about her property. This is the only place i will store my items.

Br
Review №62

Great Services

Ni
Review №63

I stopped in on Wednesday. Pat was super nice and very knowledgeable. Quick service when it really mattered. Impressive!

Ma
Review №64

Have been using this storage unit on and off for years. Dayna has always catered to my needs and displays an awesome level of customer service every time I’m tryna there. She is very knowledgeable about the unit and the services they offer. I wouldn’t take my business any place else...

az
Review №65

I had a great experience at Devon Self Storage with Ms. Pat. She was very helpful and patient. She also assisted other customers while helping me. She was very polite and courteous and insightful

Tr
Review №66

Ms. Pat was great she really helped me a great deal. Glad to have done business with you guys. Thanks for all your help.

Tr
Review №67

Dayna was awesome. Very professional and patience. She waited when I had to go to the restroom.

Sh
Review №68

We had a smooth experience during our time of moving. Dana was pleasant and friendly.

Mo
Review №69

I went in & Day a was SO helpful & was VERY professional! We weren’t im the office 30 minutes! I actually called about a unit almost a month ago & she’s been so consistent with calling or emailing & checking in. I can say that I feel comfortable with leaving my things there for a little bit & not worry if anything will happen. Thanks Dayna!

Ke
Review №70

I had a great experience at Devon Self Storage on Winchester. Ms. Tricia Johnson took exceptional care of me . She was patient and very informative about criteria and specials. I recommend anyone whos in need of a storage facility to go see Tricia.

Ki
Review №71

We went to Devon SS today and Pat was very helpful in finding us a unit. She went over everything with us and was very quick and friendly with completing the paperwork. Thanks Pat

De
Review №72

This is my second time using this storage and both times I have gotten Great customer service.

Ro
Review №73

Dayna was amazing, she was very thorough with pricing. Thanks for your excellent customer service.

De
Review №74

Thanks Dayna for the outstanding service, youve always conducted yourself very professional and I will continue to use you when Im in need of storage

Da
Review №75

The manager on the property Dayna (notice same name, just spelled different) is good people. She was very nice, helpful and down to earth. And my storage space is perfect.

Bu
Review №76

Mrs.Pat was very helpful and knowledgeable. Got me in and out in no time. Had no issue with answering any questions that I had.

Ke
Review №77

This is my second time visiting I love the manager Dayna she rock

la
Review №78

Dayna was very professional and kind she answered all my questions I will definitely refer this company to my family and friends !!

Ex
Review №79

Dayna is always helpful and has great customer service!! I would definitely recommend this property.

Ki
Review №80

The service was great will most definitely use again thanks Dayna

Le
Review №81

I would just to thank you, Dayna for good Customer service all these years.

Ma
Review №82

Great clean location wonderful service Dayna was very helpful in assisting me couldnt ask for better service

Ke
Review №83

Team player very helpful young lady will visit again

Bi
Review №84

The customer service here was awesome, I will most definitely refer customers to this location... if you’re looking for storage this is the place to be Dayna is great.

Je
Review №85

Dayna we appreciate your service keep up the good work

Rh
Review №86

The service and experience was great. Will do more business with them in the future

Fo
Review №87

Dayna has exceptional customer service skills while acquiring a magnificent personality to suit. My experience has been truly amazing and I will definitely recommend potential customers to Dayna.

St
Review №88

Ms. Pats customer Service and awesome attitude made our reservations very pleasant. We were in and out in a reasonable time.

Be
Review №89

Mrs Pat was very nice helpful & she enjoy her job . WE LOVE MRS PAT

Je
Review №90

She was a great help very informative.....good job

Aa
Review №91

I had amazing service the clerk was fun spontaneous and friendly .she made me feel very welcome .

Sa
Review №92

The service was great Ms.Thomas was very helpful Thanks.

Le
Review №93

Counter service is always good, workers always willing to help when needed. I recommend using this location to store your personal items!

La
Review №94

MS. PAT WAS ABSOLUTELY AMAZING GREAT SPIRIT AND VERY HELPFUL LOVE HER FROM THE FIRST CALL ALL THE WAY INTO THE OFFICE!!!!!! SHE DESERVES WAY MORE THAN 5 STARS🌟🌟🌟🌟🌟🌟🌟🌟🌟

Me
Review №95

Love Dayna she has outanding customer service.

Er
Review №96

I visited this location and was very pleased, with the service. Great customer service and very knolknowledge

Tu
Review №97

I WAS VERY SATISFIED WITH THE YOUNG LADY THAT ASSISTED ME, DAYNA. SHE KNEW HER STUFF AS IF SHED BEEN THERE FOR YEARS.

er
Review №98

Ms.Chey was a great representative. Great customer service. She was excellent.

Iv
Review №99

Super nice! So very nice & friendly!

Ro
Review №100

This was an amazing experience, the manager was outstanding. We will definitely send customers to Dayna

Information
21 Photos
100 Comments
4.9 Rating
  • Address:6390 Winchester Rd, Memphis, TN 38115, United States
  • Site:https://devonselfstorage.com/self-storage/tn/memphis/winchester-road//#/units?utm_source=GMB&utm_medium=organic
  • Phone:+1 901-567-2732
Categories
  • Self-storage facility
  • Automobile storage facility
  • Cold storage facility
  • Moving supply store
  • Packaging supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9AM–5PM
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
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