Absolutely phenomenal. I live an hour away from the car lot, and came across the 2022 Hyundai Tucson Limited on cars.com. I submitted a request for more information one evening and Joe got back with me first thing the following morning. I drove to the lot with my vehicle (which we traded in for a decent trade-in value), and after going over the paperwork…I was driving back home in my new vehicle which I love everything about! I’d also like to mention how thorough Joe was when it came to explaining all the features of the vehicle with me. Loaded with technology!! Also, shout out to Eric in the Finance Dept who went over all of the add-on warranties. Everyone was fantastic helping me while working together and making this transaction a breeze. I will be back in the future.

We went to Memphis to purchase a new car for me. I wanted a 2021 or 2022. I have never owned a brand new vehicle. We went to Wolfchase Hyundai. The salesman who greeted us was Fred Euell. He was very friendly and had a wonderful smile and just down to earth. Most salesmen Ive come across have been very pushy, but not Fred. I found a 2022 Hyundai Santa Fe that I really liked. I didnt think I would be able to get it but they worked their magic and I drove out of there with my brand new car!! I couldnt have asked for a nicer group of people to work with on this car deal. When I buy another vehicle the first place I will go to is Wolfchase Hyundai in Memphis and will definitely ask for Fred! He made us feel at ease and we talked and laughed just like old friends, in fact I consider Fred a friend! I absolutely love my new car!

Jim was extremely knowledgable and helpful during this process. He didnt send me a bunch of messages or leave me tons of phone calls. He didnt pressure me to make a sale or a decision. Ultimately, his personality and kindness was a deciding factor in my choice to buy from Wolfchase Hyundai. I will continue to recommend him to anyone I know that is on the market for a car. Thanks for your help, Jim!

Jim Church, Service Advisor for Genesis is a straightforward and professional individual. He listens to your complaint and does everything humanly possible to get it fix in the least amount of time possible. He is my go-to guy when it comes to my Genesis. I am grateful to have met someone of Jims quality to work with me one on one. He is honest and gives you his honest opinion that I value very much. Thank you very much, Jim.

Jay Mann is absolutely amazing! He cares about the customer more than he does the car. But he does care about the car because the customer has to drive the car. And for that reason he wants to make sure that both are taken care of like their literally his own.Give. That. Man. A. Raise!!You have the Black Community’s Stamp of Approval #WelcomeToThaFamily✊🏾😤

Jay was honest and to the point. Go my vehicle in quickly and returned it to me faster than expected. Will come back to him again in the future!

I really appreciated Lucas professional manner and level of care he gave to my lease end closing. He did a great job!Thanks Luca!

My purchase of my new Hyundai Palisade was absolutely the best experience I have ever had in purchasing a vehicle. Mr. Silva went out of his way to make sure I had all my questions answered and he is very knowledgeable on the vehicles he is selling. The one thing that really made me so glad I had Mr. Silva as my salesperson was that he made a quick video introducing himself to me and showing me the vehicle that was available. Personally addressing me in the video and texting it to me, really stood out to me. He is an awesome salesperson and did a great job!!!

Highly recommend! In love with my new vehicle. TJ and the Hyundai team were awesome to work with.

This was our first experience buying a car totally online and let alone in another state. We live 3 hours away from this dealership. Luca, our sale rep. was so easy to communicate with and answered our questions & concerns. He was punctual when we requested something done and on delivery day drove our new car half way to deliver it to us, hour and a half. He took time to get to know us, explain the features & technology stuff in our car. We drove off thinking man it was a nice transaction, and when we got home he called to make sure we arrived safely. All around friendly, professional, & non pushy salesman. Really enjoyed our online experience and highly recommend Luca!

I first met Joe Wilder at Wolfchase Hyundai July 21st. to see if the new 2022 Santa Cruz was in stock yet. He told me soon, but no specific delivery date yet. Joe texted me when it arrived Aug.13th. I went by after work. It was pouring down rain & my wife & I & Joe were in a thunder storm looking at the first 3 2022 Santa Cruzs to hit the lot! We test drove 2 different models. We bought the 2.5 Turbo SEL Premium with AWD & it was very impressive! This 2022 Santa Cruz had everything we wanted & more! Joe spent quality time with us showing us how to operate everything. Ive called him a few times & he made sure I got the answers for all of my questions. Our overall buying experience with Joe was professional. Hyundai makes a great product & Joe Wilder is the Sales Consultant that will make it happen 4 U 2!!!

Great service. Very friendly and concerned for my vehicle. Very professional and I am grateful.

Professional, courteous service. Overall outstanding performance, an example for other dealers to follow.We are very happy with you and your company. Kudos.

Aaliyah was great! She listened to everything that we wanted in a car and she showed us some great options! I would definitely recommend her to others when shopping for a vehicle!

Our weeks long search for a new vehicle, hindered by low inventory in the area, was happily resolved when we walked into Wolfchase Hyundai for the first time. We were greeted by Sandra Glover, who exceeded our expectations every step of the way, along with her team of expert coworkers, who located our desired vehicle very quickly. We were treated so well and every need was met by the dealership staff in the 3 days we worked together while the vehicle was in route. Sandra was responsive day and night, until we picked up our new Palisade. Each step of the process was handled with expert care and consideration, from the valuation of our trade-in, to the financing, and the demonstration of the new technology in the car. The experience was professional, positive and pleasant. We are excited about our new SUV, and highly recommend Wolfchase Hyundai, thanks to the 5-star team of consultants and the perfect car we are now enjoying!

Definitely get an appointment in advance if you can. You might end up frustrated if you need something done on a time crunch. With that said, I had to get my oil changed before leaving for a long road trip this week and I decided to try a walk in. I was able to leave my car there with no time restrictions, so they were able to help me. Everyone I worked with was so friendly and professional! I come to this area a few times a year and would definitely recommend Wolfchase Hyundai to friends and family, and will definitely come back here if I need to. Thanks for the awesome service and for making a stressful situation so easy for me!

Tyler was welcoming. He was not pushing for services that wasn’t due, but did bring to my attention issues that needed to be addressed at the time of the appointment or for a later service. Tyler took is time to explained what were the issues to be addressed, and gave me a good estimate on time and pricing for the service to be done that day. I would definitely be back to see Tyler for our other Hyundai car as well. Tyler’s service, professionalism, work ethic and personalized experience make it worth while driving 35 minutes to have services done on our cars. Thank you, Tyler! Keep up the amazing work!

Ms Joanne at Wolfchase Hyundai is always knowledgeable and professional in her demeanor. If I ever have a problem she is always able help or suggest a solution. And she has a beautiful smile and a great personality. I always call on her for everyone of my cars that need servicing.

Jay Mann was very friendly and made sure my vehicle was taken care of before my trip out of town. I also witnessed a lady being extremely rude to him and he handled the situation very well. He was calm, kind, patient and knowledgeable. Thank You, -Natasha Huddleston

Our visit to your service department went extremely well. We were kept well informed about what was being done on the vehicle. When they were finished everything was explained on what was done and when to bring the vehicle back in for service

Luca was an amazing sales consultant and provided excellent customer service! He was very knowledgeable, kept me informed about everything, answered every question I had, and checked in on me after the sale. I highly recommend him and Wolfchase Hyundai!

Excellent! Mr. Silva helped & guided me from beginning to end. Very knowledgeable, excellent customer service & courteous throughout whole process. Finished process in timely manner so I could return to work. My experience with Mr. Silva was well worth my purchase & hope hes recognized for his skills & abilities with the company.

Great customer service. Tai helped me set up my service call and he did a great job. Also the Service manager referred the information to hin because I needed to drop my car off earlier than the appointment time. Thank you again.

Awesome experience! Explained additional services needed in easy to understand terms & upfront pricing. Excellent customer service. Vehicle performance & maintenance #1.

Joe was awesome, and brutally honest. He made the process worthwhile. I wouldnt have bought the car if it were anyone else.

Mostly always have a great experience. It really depends which person is serving you. I wish theres less change in their staff. This time I was served by Tai Goad and it was fantastic! Hope he stays there for a while.

Fred is very professional and knows his product. He is kind and very helpful.

Jay Mann was very responsive to my questions and keeping me posted as work was done while my car was being serviced and when in for repair. He searched for all discounts that could be applied to my bill.

I love Wolfchase Hyundai. Their sales staff is superior and their service department is excellent! Everyone is so friendly and very helpful.

Jay Mann was my service provider. He was very helpful. His communication about my vehicle was timely and informative.

Tai is wonderful to work with, always ensures my cars are running great. I now own 3 Hyundais because of this service department.

Great place. Everyone is very nice and attentive but not overbearing. My salesman was Tyler. He was awesome! He always text me back promptly with all the info I needed. Explained everything as we went through it so I understood. My finance person (I am sorry I cant recall his name) office next to Tyler. He was also very nice to work with. Explained everything too. Really worked to get me the best deal. Thank you all for making this auto purchase the best!

Bought my Genesis back in 2015 and Ms. J Golden at Wolfchase Hyundia has always given excellent service. My car still runs like it’s brand newThank you!!!

Tyler was awesome. I kept changing which car I wanted and he didn’t make me feel rushed or tried to pressure me into something I didn’t want (like some others that work there). He was really nice, patient, and very helpful from start to finish. If you’re looking at doing business with this dealership I recommend you ask for Tyler.

JoAnne is very attentive to the maintenance and understanding the necessary services for my requests. Her enthusiasm and communication makes my service a great success each time I visit.

I had a great experience dealing with Joanne in the Service Dept. She kept me up to date on how the repair to my Sante Fe was going. She was always very friendly and was an absolute pleasure to deal with. She made sure my repair was handled quickly and efficiently. I will highly recommend her to anyone needing work on their Hyundai.

I had a great experience at Genesis of Wolfchase, all thanks to Jim Church. He is reliable to call back and to work me into their schedule at the last minute. Good communication, which you’d expect from an adviser for a luxury vehicle. Thank you!

Joanne is an excellent service adviser/manager. She is always, always on top everything, and works tirelessly to handle service needs quickly and efficiently! Her positive attitude goes along way in a world where so many people are self-absorbed! Its a joy just to be around her. Thank you, Joanne......

Stevie ( the salesman) was very knowledgeable, polite and helpful. He made me feel like my concerns mattered.

My experience with Jay was perfect. He exceeded all my expectations and ensured that all my issues were resolved in a timely manner. Jay is the best adviser over by wolf chase Hyundai. Please give him a raise.

Was great, even though it was a bit of a wait. Tyler was very informative and willing to answer any questions I had. Was a great experience and I will definitely be back the next time my Tucson needs servicing.

Jay and the service crew made my experience a great one! I cannot recommend them highly enough. They finished substantial work under budget ahead of the promised time for finishing the work. I cannot have had a better day! Thanks Wolfchase Hyundai !

Luca Silva was very professional and so friendly. Was like talking with a family member. He did great! I could not be happier.

I first met Jay Mann, a Service Advisor at Wolfchase Hyundai, when I had moved to the area last year and was staying in a motel until we closed on our house. My battery died one evening so I called the Service Department and was connected to Jay. He got me in the next morning and got my battery replaced. Jay is very responsive to calls to schedule service and is very friendly and informative during the service appointment. He is up front about the amount of time it will take to service my car and it has never taken longer than he advised. I would recommend Jay as a service advisor in a heartbeat.

You are very nice and in time. Thank you so much.

Rapid, accurate service. Professional staff with a personal touch. Jay has been awesome!

I greatly appreciated not getting attacked when I exited my vehicle ! LOL.. The low/no pressure sales was pleasant and the ability to take the car and drive it with my wife and be able to converse together without a salesperson in back seat was also appreciated. I didnt think about this till later but was also nice when narrowed search to 2 vehicles they were pulled out of the lineup and placed side by side away from others so as to be able to easily look and compare -vs- walking back and forth !

The only great thing I got out of this deal was my car. I’m a stickler for service and they just did not do it for me. If you aren’t talking to a manager personally much won’t get done. I understand the climate of the pandemic etc. however if you have no rapport, ability to be personable and simply know how to conduct business. Sales is not for you. This was my FIRST vehicle purchase. I’m originally from Memphis however I am in New Orleans for work. I came all the way back to Memphis to buy my first car and my experience has been nothing short of a run around. I’ve been waiting on my tags for 11 weeks. The establishment knew I was coming from out of town and I made that clear whatever paperwork was needed let me know so that I may provide it day of purchase. 4 weeks into my 11 week wait, I was asked to provide more information so that my tags can be registered for. The communication between myself and my salesman Luka/Luca has been very minimal. Only if I constantly call the establishment do I receive any updates. My tags were printed Aug 18th and sat in an office unconcerned about until September 15th. I love my vehicle! However my experience could have been way better. I would have loved to receive great service from beginning to the end of the deal. Thank you to Manager Tony for being consistent in helping locate my plates.

They always provide reliable and affordable services. Joanne is extremely friendly and always willing to go the extra mile for her customers.

I had a great experience working with Joe at Wolfchase Hyundai when purchasing my 2021 Hyundai Palisade Calligraphy. I love my car and Joe was very attentive and knowledgeable during the car buying experience. I definitely recommend him to anyone looking for a new car!

The service was done in a timely manner. Tyler was amazing. He explained what needed to be done to the vehicle and offered us a ride to a restaurant while we waited. he is very much appreciated for his professionalism and his compassion. Thank you

Took my wifes car in for an update. They were prompt and polite. The update got done as promised.

A great experience. Jim and his staff are professional, friendly and knowledgeable and you can’t ask for better than that. One fluke was that something splashed on my car while there which looked like watermarks. Jim offered to detail it but my husband did it and after much work, the spots were gone. Has never happened before and I’m sure will never happen again. Jim does a great job keeping his customers informed and happy.

Have been having my autos serviced at this location from 2 Equus cars and now a Santa Fe. I have had the best customer service experiences and Joanne Gooden is a keeper! She takes great care of me everytime I come in and i appreciate that! Keep up the solid work Team Wolfchase.

Brand new vehicle involved in a wreck dealership to get repaired paid out of pocket for what the insurance company do not cover got the vehicle back other things were broken like handles on the doors stated if you tell guy must have broken it also still leaking oil under the truck on a brand new vehicle that has 30,000 miles employee did not seem to be caring of the situation also had my vehicle over a month and a half with four weeks before letting me know that they could not get a hold of my insurance company besides the door handle broken also broke..... how can you respond back to my review stating that you do not repair wrecked Vehicles when my vehicle has been in your automotive department for other over a month and a half your company has broken more items on my vehicle stating that your detail guys broke it also gave my vehicle back with it leaking oil and it is still at your shop getting repaired so how can you state that you do not repair vehicles your company was supposed to repair the oil leak from the wreck also your company was supposed to repair front end damage to tires and alignment as well as my steering wheel?

My overall experience was great. Tyler was helpful, efficient and offered/provided awesome service! He also introduced the benefits of Sunbit financing; it really saved my bacon yesterday! Again, great job to Tyler and I will be back later this month to purchase some parts for my vehicle.

I liked Sandras style so much when I bought my first Santa Fe, I had to do it again. Sandra is cool, laid back and very knowledgeable about the Hyundai line. Working with Sandra is pressure free. I have and will continue to recommend Sandra and Wolfchase Hyundai time and time again. Wolfchase Hyundai is like family.

Joanne Gooden, Just like always shes the best!!!! Might be the best service adviser in town. See that million dollar smile and excellent customer service!!! Lou Jones

Their service department is excellent, and Joanne who I see is the best in the world. She knows how to take care of a customer

Recently purchased a 2015 Sonata from them, I already own a 03 so I knew I would love newer one. The guy who sold me the car was awesome he did great. However, Im only two weeks into having the car and Im having issues with my motor mount, not to mention I also have to pay for it because its as is no warranty. Yes thats not kosher, so I know once I pay off this car, if I dont ask for my money back I will not return to purchase another from them. They smile to get you in, but honestly this is why I dont purchase cars from dealerships. At least with private sales I know what bad Im getting.Update: My car is now fixed, I shouldve gotten an extended warranty thats on me. However, I still stand by what I said. Jay Mann in service took care of me and got me in immediately. He was very understanding of the situation and was very professional and honest. WHEN THEY ASK IF YOU WANT THE EXTENDED WARRANTY GET IT!

Fred was awesome he got me in what I want thanks Fred

Tyler was Very good he was very professional and informative with the issues with my car will most definitely be back if I have any other issues

Always trust you Joanne. Thanks for take a good care of my car!!

Everyone I met at this dealership was wonderful! They made buying a car much less stressful. Such personable, knowledgeable, kind staff; I highly recommend them!

Tai excellent job. Making sure I got everything taking care of at Wolfchase Hyundai.

Took my car in for scheduled maintenance, Tai was my service advisor. He listened to what I wanted and needed to be done and he made it happen. It took a little while but it was a big service and I left happy. I appreciated the complimentary car wash and will be returning in the future.

I always bring my vehicle to Wolfchase Hyundai.They always treat it as if it was there own. There Top notch and personalize service is hard to beat!

I purchased my Hyundai Santa Fe in May 2020, the customer service was excellent and I have enjoyed my vehicle very much! I just took it in for the first service and the service department provided excellent service! I would recommend Wolfchase Hyundai if you are looking for a new vehicle.

At Wolfchase Hyundai Ive always been treated professionally; specifically, by Brandon Evans. He was always outstanding assisting me with each purchase, allowing ease of effort on my behalf and the comfort of knowing I was taken care of. Thanks again, Brandon. I greatly appreciate the service rendered.

Fred is the MAN to ask for!! Awesomeness in a big package yet attention to the small stuff!!!

My Service with Ms. Gooden is always excellent! Shes always the person I call to schedule my services with. Ms. Gooden always takes time to go over the Services needs, Services recommended. Most of all she is upfront about Service costs and recognizing that some customers are on a budget and cannot always do all the service items at once.

Great staff, super attentive and easy to work with. My sales person, Chris Stoke, was very knowledgeable and friendly. If you are looking for a new car stop by and check them out.

Service team, especially Joanne Gooden, is always professional and courteous.

Joanne always takes great care of me. She’s been my service advisor for 10 years. I highly recommend her.

I am thankful to Wolfchase Hyundai for always doing a great job servicing my car. They always take care of me. Jay is a great service provider. He is always available to answer my questions.

Great product and salespeople!Just having a problem learning all the new gadgets.Im old. 👵But all in good time!Its well worth it!

I have bought several cars from Joe Wilder and find him to always be honest, professional and just a really nice guy. He knows his products well. If he doesnt know how something works, he will find out. He is kind and extremely trustworthy. I will always deal with Joe when I buy cars from Wolfchase Hyundai.

TJ helped me get into a Tucson. He made the whole process easy to go through and when the family and I came to pick up the car, he made sure to include my son in the process so he wasnt bored or anything. I really appreciated him making it so easy. He listened to what I wanted and found the perfect car for me.When I would have to haggle to fight to get something, instead he worked and got me the things I wanted without any fuss. Best car buying experience ive had in 24 yrs of driving and buying cards.

I have my second Santa Fe fron Wolfchase Hyundai. I always take my vehicle there for all service needed. My customer service rep, Joanne Gooden is awesome! She is always upbeat, friendly, honest and looks out for her customers! I always work with Joanne when I need service on my car. I specifically ask for her and if she isnt available, I will schedule for when she is!

Tyler Bilter, the service advisor that I have dealt with at Wolfchase Hyundai is definitely the bright spot at this dealership. He is the only reason I come back there at all!

Ms. Joanne and her services team was so sweet and amazing services. She showed me she care about me and my car issues. Thank you Ms. Joanne and the young man that cash me out when the services department was close. He stayed and made sure I was taking care of so I wouldnt have to come back the next morning thank you sir.I hate dont remember his name. Thank you Wolfchase Hyundai my experience was amazing 👏

Joe W. was very good. Did not jerk me around, did what he said, and answered questions when I called him after the sale.

Joanne is the best customer service professional I have run across in 40 years

Wolfchase Hyundai helped us through our financial goals and Joe Wilder is a great and caring agent! Thanks for all the hard work!

Luca was extremely helpful and this was the easiest and least stressful car purchase in my life. After researching and reading reviews on SUVs I decided the Santa Fe was the best option. I inquired online and soon received an email from Luca. We spoke by phone and via email, Luca answered my questions and connected me with Tony Che to discuss details. The next day I was in my new Santa Fe, Luca in the passenger seat showing me the technology and controls. I highly recommend Wolfchase Hyandai and Luca Silva, plus I love my new Santa Fe.

I always go here for my oil changes and Ms. Joanne is the best! She always knows what’s going with your car and she helps get you the best deal on services through Hyundai. She makes me feel like family whenever I am there! I highly recommend her for your car service needs!

Decided to ride by the dealership to look. I ended up test driving a vehicle with the salesman Brandon E. Brandon was very kind, patient, and welcoming! Very knowledgeable and does EVERYTHING possible to make sure the customer is pleased! I felt like I’ve known him for years in just a few minutes!Ask for Brandon!

I have purchased two vehicles from this dealership in the past you would think they would work a little harder to make a repeat customer happy. Was looking for a jeep also wanted some larger tires and rims added with a lift kit....willing to pay the extra price but they were not interested in doing this the way I wanted. I feel like they would rather flip a car as quickly as they can to make a buck...... but return customers are hard to find and they just lost one. In the end it worked out for me anyway found the perfect jeep for me at a different dealership with tons of options.

This is the only dealership that I had no problems at all with obtaining a vehicle in my entire life! It went smoothly, I wasnt there long and Mr. Puddephatt and the whole team were super nice. If I ever need another car, this is where I will always go.

I traded my vehicle in over a month and a half ago and it still hasn’t been paid off. The check was sent to the wrong address and I was told they would work on correcting it, but still nothing. I’ve been calling and calling, but the phone just rings. I’ve had to make two payments on a vehicle I no longer have just so the missed payments won’t affect my credit score. Simply canceling the first check and sending a new one to the correct address would fix the problem.

We have purchased 3 vehicles from this dealership. Our service advisor, Joanne, is one of reasons. Highly recommend her when you need service.

Went to buy a vehicle from them, everything was going good until i told them i didn’t need their financing. Once i said that the salesmen walked out without saying anything, was gone for 20 mins and came back with a crazy offer. Low balled us on our car and also had 1k in made up charges on the offer. I told them what i had and asked them to meet It, took them two seconds to deny me. Didn’t try to offer any incentives, didn’t try to find a way to meet what i had. Didn’t even ask my occupation to see if i qualified for any of those discounts. One of the worst experiences i have ever had at a dealership. They could have made easy money.

My visit with Joanne, my service advisor was great as usually. She is a very nice and caring person. She always make sure all my needs were met before I leave. I really appreciate Joanne taking pride in her job.

Great service as usual at the location. Tyler provided amazing service and was very nice to work with

Ms Joann is a great service rep. She is always very nice and greats me with a smile when I come to get my car serviced..

My experience with TJ Jones at Wolfchase Hyundai was excellent! Very attentive and kind! Definitely recommend!

Ask for Joe and I highly recommend the 2022 Kona Limited!

Great service and on time!Jay Mann made my experience seamless!

Horrible experience. I received a call asking about my online inquiry. I let them know what I was looking for and the price range I wanted to stay in. They told me to come on in. When my wife and I got there the car they had picked out for us didnt even start. Then next car was a little more than we wanted to spend...I guess that happens when you up charge a vehicle by four grand.

Joanne was very friendly and knowledgeable.