Lauren our sales person is very knowledgeable and made our whole experience painless and enjoyable.

Michelle was the absolute best. Ive been car shopping for a few weeks now and walked away from 2 cars I liked because the sales person was aggressive. Michelle was knowledgeable, kind, and low pressure. I knew instantly Id be buying a car from her and I did! Everyone was awesome!

Salesperson was nice I wasnt happy with finance seemed really fast I was told others where waiting take it or lose it I was told car would cost 16588.00 that was the listed price on car gurus I paid 17148.00 with dealer fees plus sales taxes bringing total to 18003.00 salesperson stated car would be 16588.00 plus sales taxes of 1415.00 total 18003.00 I didnt agree to paying 499.00 in dealer fees on front end only car plus sales taxes ?I was told it was only sales taxes so is what it is I wanted car and was in a bind I also asked for car fax didnt receive salesperson stated car had a bump on front end I found car fax in glovebox once I got home shows car has been in accident Im not happy with this nice facility just didnt like the process I also explained to them I had paid 9000.00 off in debt and they ran my credit at old numbers and debt still showing credit score went up 91 points day after sale they didnt seem to want to work with me stated others are waiting in high sevens now was high sixes which cost me more in interest so again seem like good place just rushed sale I believe

Great People. Very helpful, knowledgeable and polite staff. Not very good on offering you the best deals on leasing. They are a bit expensive but does a great job in service. The parts department is very helpful and polite.

It strikes me as alarming that the dealership only responds to positive feedback. Anyone in customer service we tell you that it’s always good the address the negative feedback as well with an apology or something. It concerns me that the negative is ignored as if the customer is not worthy of a response. I have been considering buying a Range Rover for the last month, looking at Bluff City website because my financing is already approved. But reading and seeing how they have handle customer’s negative comments by just ignoring them, has made me reevaluate my car buying with them. Bluff City, you make want to hire a customer relations expert to enhance the customer experience and increase your public ratings. I know because I’m a HR Director is a Federal Agency. I specialize in the customer experience.

This was the absolute best experience buying, I have ever had. The staff is friendly and professional. They had everything prepared and I was in and out in just a bit over a hour. The pricing was very reasonable and the best I could find. I drove 2 hours to trade with them and I will do business with them in the future. Michelle Eggers is the greatest, very honest and up front and made my trading experience wonderful. Thank you Michelle!

My vehicle has been sitting over at this dealership for over 2 months now. Since June 16, 2021! They’re not very concerned about providing good service or information about your vehicle. Service department is terrible.

Picked up my son. Had to leave his SUV for service. Seemed very nice.

Great customer service and overall service. I will definitely be a return customer.

Went to buy my lovely wife a Nice RangRover for her birthday 🎂🎉..But she ended up not liking the car . And because it didnt have the Big Bow 😅 cant be perfectSo she will be in to trade it,, 😞 one with red seat .The Range Rover has only 200 milles, so cant please her in everything 😅 we shall see what she gets .

The service is smooth and straightforward. Derrick is an awesome salesman with a great attitude and full of enthusiasm. Most importantly, he listens well and get the job done.

Smh I cannot even get my recall honored, horrible service and staff

My salesperson was very professional, and negotiated to the best of her ability the automobile and the monthly payments that I wanted. Im satisfied with my purchase, but very disappointed with how my license fee was handled. I specifically stated(twice) that I live in Tipton County, not Shelby County. Now Im faced with the fact that Shelby County has a back log and Bluff City doesnt know when my tags will be in. This delay could have been avoided if my paperwork had been sent to Tipton County as informed.

Quality customer service at this location is nonexistent. All the reviews about the service department are true. We walk in, no one greets us or asks if we need assistance, we are always inconvenienced as they keep the truck for days up to a week at times and always claim to be booked on loaner vehicles. The finance “manager” Dana is rude and unable to answer any questions. The salesmen act like they don’t want or don’t care to sell the vehicles. Not that it’s much on the lot to choose from anyway but they are also not knowledgeable or creative with trying to assist you with finding a vehicle that meets your needs. They claim to not be transferring vehicles from other locations right now as well due to covid. All around an inconvenience and just some of the many reasons I’ll be switching to a new car brand until I can get away from this memphis location.

Fred Bloes is the best car dealer around. If youre looking for a customized car buying experience with someone who is upfront and puts his name behind what he sells, then look no further.

All moved swiftly as I purchased my Jaguar F-Pace. The customer service was great.

My parents were so satisfied with the quality and customer service they received with Jason, that they came back and bought a second Jaguar for my mom. They are so happy to be in such a comfortable, tech savvy, efficient, sporty, and reliable car, with wanrantees, and services that arent matched by any other company.

This is by far the worse Land Rover Dealership, I have been speaking with Alan since Wednesday and before Alan I spoke spoke with Jeff about a Pre owned vehicle they have on the lot, while I had asked multiple times if i could leave a deposit I was told I could not leave a deposit, i asked Alan to provide a finalized document with all the number break down, I was told the finance lady had a Co-vid shot and she’s not in the office, i looked over their site yesterday the vehicle is no longer there, I called Alan this morning I was told someone had left a deposit yesterday, while I was told I couldn’t leave a deposit, I then requested to speak with the Sales Manager-Ricky Sulcer, since I m out of state I want it to get the car inspected and I had an appointment set up for a Pre purchase inspection on Coming Monday. Sales Manager Ricky Sulcer -as i spoke with him about this situation on the phone and while i m explaining this guy says I have issues not ones but twice really? excellent credit good down Or I can buy it cash, I left a voice mail for the GM to give me a call. I m starting to feel this is more of an issue of preference,I have records of written e mails and text massages, if they don’t resolve this issue this won’t be the end of it I will further take this with Land Rover.

Land Rover Bluff City is a poor excuse for a luxury car dealership. I imagine shade tree mechanics provide better customer courtesy than the service department here. When you walk in, no one greets you. All of the service advisors are piled into one office talking about whatever men with no work ethic talk about. You pretty much have to enter whichever tiny little office everyone is in and yell over their conversation to beg for help. My truck has been operating horribly since I came in for an oil change. When I get out of this vehicle I will never purchase another Range Rover again thanks to what is well known as the worst luxury car dealership in the South.

Found a car I needed online and had a really smooth buying experience even though I was out of state. Grant B. was super helpful and they really went out of their way to accommodate me! Loved my experience and would happily buy there again if they have what I need! Also, peeked in the shop and found it was extremely clean and well organized. The staff was equally as nice as their facilities.

I called their parts department with money to spend and was given the run around. Back and fourth for an hour to set up account just so I could get a price on the parts I needed for my client and then told that I would receive a call back because the lady who sets up the account was not available. I called their local competitor and ordered my parts in 5 minutes. I hope ownership reads this and finds out Phillipe cost him a large sale.

Derek was an awesome salesman! He took great care of my mother and myself. He gave us all the facts and made some very important suggestions. My experience here was nothing short of EXCELLENT! Thanks Derek

This dealership straight up makes me not want to get a car from here, it’s a shame it’s my cities only dealership for Jaguars. The people are incompetent and they have no interest in their jobs, why would I purchase a vehicle here from people who blatantly show that they only care about selling cars to you. Hate to see it.

I had an excellent experience purchasing a vehicle from Bluff City Jaguar. My online inquiry was followed by a prompt response from my sales person, Ken Smith. Ken greeted me with a warm welcome and friendly smile. Ken was very respectful of my time which I appreciated. The total buying experience was great. I highly recommend Ken Smith and Bluff City Jaguar for anyone looking for a vehicle and excellent customer service!

Don’t buy anything from these people. You deserve better and you will regret it.

The building was nice and clean. The staff was prompt and helpful.

Very welcoming and professional. A very good car buying experience.

Great buying experience! Very professional and thorough. Highly recommend this dealership!!

Worse customer service ever! My wife and I did not feel welcomed. Salesperson was acting like his car is the only one in the country and gave us the ( take it or leave it) impression.I don’t recommend this place for anyone.

No Problem at all. Love this Dealership. Very Helpful in every way

Jaguar Land Rover Bluff City in Memphis, TN was great in all aspects with the purchase of my new jaguar! Highly recommend this dealership. Eric & our salesman, Allen went above & beyond in making our decision.

The staff is excellent always solves my issues and always kept it honest. I have always taken my jaguar back there for service and has never had any problems. My service tech is Chad Henze and from day o e he has always gone the extra mile to make sure my service is done correctly the first time. Its hard to find that type of help today but they have always been professional, courteous, and respectful to the needs of the customer.

Excellent customer service from Derrick Chatman at Bluff City. I appreciate the time taken to answer any questions and concerns.

Derrick is the Perfect sales consultant for the job, very respectful young man . I would bring my business back to Jaguar Land Rover of Memphis.

Great experience as always!! Dane was not there today, but Brian was awesome making sure I got my tire replaced and updated my vehicle on all recalls.

Chelsea in the service department is always great and very helpful!! Other dealers need to watch and learn! This is why Ill pickup my next vehicle from Bluff City Jaguar/Land Rover!

Great people. Mike Golliday was excellent!Highly recommend.Great deal on a 2020 Jaguar suv.Thanks to all of you!!!!

We had a great buying experience with Grant. He was informative, accommodating, and patient. Thank you Grant!

I had my car towed to 80 miles from Jackson, TN to BC in Memphis by AAA to be repaired. Upon arrival and inspection the maintenance person informed me my alternator was bad and needed replacing. The cost was a little over $1800 and I had a vacuum leak that would cost an additional $1000. I checked around and found a company the was an expert on Jaguars locally an only charged a little over $700 parts and labor. I immediately contact BC and advised them not to repair my car and would have it picked up shortly. AAA graciously agreed to tow my car 80 miles back to Jackson,TN for free. After the local company (Christian Brothers Automotive) inspected my car, they advise me to allow them to charge the battery to get a more accurate reading of the alternator before they change it. I agreed. To my surprise they informed me that my battery was bad and the alternator did not need changing. I called Auto Zone and they informed me that my battery was purchased within the last 3 years and they would replace it for free and drop it off at Christian Brothers Automotive for me. After installing the new replacement battery Christain Brothers Automotive rechecked all of my electrical components of my car and found everything working properly. I now have my car and I only paid $274 which included an oil change. If I would have authorized BC to replace my alternator I would have had to replace my batter costing me over $2000. I am requesting and demanding reimbursement of misdiagnosed fee of $197 immediately.

Chad H has been great. I always receive timely updates about my vehicle and he always goes ahead and takes care of small items that he notices, even if I dont mention it. This is the type of service that makes me want to continue to purchase the Jaguar brand.

Had my truck serviced here service writer was nice I had a appointment and it took 3 hours to get it serviced that was a very long wait but everything else was ok.

Steve is one of the few Sales Associates that proactively greets customers and takes the time to explain the features of the car. He is genuine and I will most certainly buy from him again.Eric is innovative and eager to help his clients close the deal.Thank you both.One of the best RR- Jag dealerships I have done business.

1. They never answer the phone.2. When I was looking to get an XE, I came to experience a test drive. The person who was taking me was impatient and showed obvious signs he didnt want to be there. When I asked if he could give me more information he said everything is online and he wouldnt give me information because he mentioned I wasnt going to buy it.3. I bought an XE from another dealership and brought it to get it serviced, not only did it take 8 hours to get an oil change, but they were unable and unwilling to answer any questions I had.It doesnt seem like the people here care about helping customers compared to other Jag dealerships.

I recently purchased a Range Rover from this dealer. Alan Morgan in sales was very good to work with. If found him to be honest, responsive and knowledgeable. If you are looking for a true Land Rover expert to help with the purchase, I would highly recommend him and this dealership.

Super courteous staff that made me feel like my time was important, not the other way around. Loaner vehicle was very nice. All around a positive, pleasant experience.

Excellent customer service! I would recommend!

THE BLUFF CITY LAND ROVER CREW ALWAYS DOES AN OUTSTANDING JOB, ESPECIALLY JASON AND ERIC. THEY TREAT ME LIKE A CLOSE FRIEND. I BROUGHT MY PREVIOUS RANGE ROVER AND EXCHANGED IT FOR A 2019 RR HSE. THE PROCESS WAS ORGANIZED AND STREAMLINED. I WAS IN AND OUT IN NO TIME. KUDOS !!

Even though we did not buy my Land Rover from this dealership I have been getting it serviced here for the last 5 years. Every time I drop off the vehicle and pick it up is a breeze in the park. I can proudly say they hire a great team. Whether it be a small issue or a regular service checkup the guys seem to really care about you and provide the highest customer service. Dane is my service contact at the dealership and he is always there to help in a fast and timely manner. I would highly recommend using this dealership not only for the exceptional service, but also the friendly individuals that go above and beyond.

I recently purchased a used LR4 from out of state. I had a few questions about my “new” vehicle and stopped by the Bluff City Land Rover with my questions. The gentleman in parts and one of the sales team members, Jason, were so helpful! Jason is clearly the “Rover whisperer”. He knew exactly how to solve my problems. Thanks so much for taking the time to help me! I plan to see you guys for any service needs!

Staff is friendly, my friends and I stopped in to just have a look at the inventory. We didnt drive anything, but we were greeted warmly when we walked in and looked at several cars in their beautiful showroom. I will have to come back to test drive an XE sometime!

These guys made car buying easy. The staff is courteous and professional. Once I had decided on a vehicle everything was taken care of with precision and efficiency by Fred. Hands down, the easiest car buying process I have ever experienced. I highly recommend.

They never answer the phone for SERVICE! you have to call at least 20 times to reach someone the lady at the front desk gets irritated when you keep calling ! Maybe you guys should hire someone in service to take phone calls only and schedule appointments! It sucks that I have to call Land Rover USA just so they can call and connect with someone on my behalf!

The service department customer service is amazing. They always treat you like you are the most important customer and they are always very pleasant to work with.

I was able to get my car the same day. The shuttle driver was very courteous. His name is Calvin. The repair service men were very helpful. When I arrived I said I had an appointment with Chris. He said I was not on his calendar but he did not turn me away. I was very pleased with this and would not be able to care they are so good that I cannot compare them to anyone else and Ive had other experiences with companies that sold and repaired Jaguars. This Jaguar company is for better than I can say that any of the Jaguar company has treated me.

I appreciated they care and attention they showed. The manager that worked that Sat went more than out of his way to accommodate me and my husband while my car was being serviced.

Great service, dedication to customer. Safety first!

I have purchased two Range Rovers from this dealership specifically, John sold them to me. Recently my lease expired and I inquired with Mike as John is no longer with the dealership about purchasing my current Range Rover. Not only was Mike not helpful he was also very rude! From the beginning of the conversation he was solely focused on selling me a new which I explained that I didn’t really like the updates that had been done on the current models and was serious about purchasing the current one that I have. I will never purchase another vehicle from the dealership nor will I encourage any friends/ colleagues to as well. I hope they notice that couple of hundreds of thousands of dollars they will lose from Mike the unprofessional salesman.

I purchased a Range Rover Velar from Bluff city, TN. I live and work in Mississippi, 3 hrs away from the dealer and because of that, at the time of purchase, the dealers made false promises of getting the car serviced during Saturdays so that I didnt have to take a day off and drive 3 hrs during a weekday. The car that I bought from this dealer had bad problems with the infotainment system and it needed a software update. When I called the service center, they refused to get my car serviced on a Saturday. I called the service center for detailing to be done on a Saturday for which they again refused. Land Rover Bluff city has failed to keep up with their promises of accommodating their customers for a software update or a Detailing service.

Dane was absolutely outstanding!! We’ve been trying to find the source of some road noise and his persistence with the crew found it and solved it. He is wonderful to work with and I appreciate all his efforts to get this solved.

Mr. Alan Morgan was fantastic to work with. Very knowledgeable, fantastic sense of humor and an all-around great experience. Would not hesitate to recommend both Mr. Morgan and Bluff City.

Lived in another state when I bought my Jaguar. If I knew I was moving to Memphis I would never have bought it. All the service reviews are spot on. Horrible service and it’s rampant. It took 4 days of leaving voicemails with no return call and finally calling the main number, refusing to be placed on hold to get someone to make an appointment. Then they wouldn’t have a loaner for 3 weeks. I was also told to get my car serviced every 7500 miles instead of every 10,000 and when I asked they told me I was lied to when I bought the car (not true as I called Jaguar directly). Then I made an appointment to get my car fixed for some minor damage resulting from a small car accident. They made me wait 2 weeks to get a loaner and when I drove down (25 minutes out of the way) I had to wait to be seen and then was told they don’t do body repair work. They knew that was what I needed when I made the appointment but didn’t bother to tell me. So I wasted more time and still have to get my car fixed. They are incompetent, rude, and dishonest. Won’t buy another one. Love the car but refuse to deal with the dealership for service so I’ll be shopping for a new make this week. Too bad. I would have been a loyal customer for life if they hadn’t been miserable to work with.

I gave the rating because it truly was stress free. No pressure, the weather was horrible and Derrick pulled up all of the cars we wanted to test drive and explained all of our options. He even offered us a couple of alternatives. I will buy another car in the future from this dealership.

Jaguar/Range-Rover Bluff City (Memphis) is the WORST dealership in the south. Consistently below average in every category. I do not recommend them for service and I will never purchase another Range Rover. Low quality vehicles to match their low quality customer service.

Steve Gibson was very helpful to me. I work Monday-Friday and can not answer the phone throughout the day. He texted and emailed me as i asked and we were able to stay in constant communication. This was a huge help for me. He ever texted me and helped me work out some things on his day off via text. I truly appreciate them working with me, in my way, to make this process seamless.

Let me say that I like this service department in general. Today was it’s worse for me. I had an 8:30 appointment for an oil change and didn’t leave til 12:10. Something is wrong with that!!! I wasted almost 4 hours for an oil change and was repeatedly told at least 5 times that it was about to get washed. This was ridiculous and most annoying . Everyone who came after me left way before me. The service gentleman was pleasant. I’m not sure where the breakdown occurred and it never should have. No one apologized for the tremendous delay and that is unfortunate. I was given my keys without a sorry or thank you. That’s not Jaguar quality service. I truly expected a higher level of service.

Dane, my service advisor provided great customer service and thoroughly explained to me everything I needed to know concerning my vehicle.

My salesperson John Adams, which no longer works here, was great and helped us get a comfortable payment on our 2017 Jaguar F-pace last year. Ive taken the Jag to servicing twice, and both times have been a pleasant experience. Everyone I have dealt with here is so nice and courteous, the receptionist, Dane in servicing, etc.

This was a very good experience for me. They treated me so well. Very good customer service.

I had a 10 am appointment Saturday morning to show a vehicle I had already driven to my wife. We got there a few minutes early, Derrick was 20 minutes late as he was with another customer. He came in, greeted us, and then told us the vehicle was sold last night. I asked why he didnt call us (he has my cell #) and he said he just didnt have time. Didnt have time? Needless to say it put a damper on our morning. I have no issue with them selling the vehicle - their prerogative there - but not to call. Purely a tactic to see if maybe we want to upgrade or something else. Disappointed.

Great place to do business.

Great service and helpful

Oil changed by an authorized business. Needed my service to be reset. Land Rover charged me to reset light. I find that the service people are unfriendly. Thanks

Christy was great. Service completed timely. We even talked a little college football. Roll........................LSU Tigers!!!! Congrats.The gentleman who took care of me the night before was great too.

Be careful they will send your credit app to every bank in America after you tell them only use one bank! They are liars.

The agents are very racist. I came into the dealership on Monday and I was walking around looking, stood and walked for about 20 mins while two agents a man and a woman had a full conversation in front of me they just ignored my presence until I approached them to ask is there someone that’s going to help me or do I just assist myself, I been standing here 20 mins and nobody seems to care, he then says he will see what he can do he comes back with this guy and I let them know that I may not look like the average that comes in here, but I can afford anything on this lot with a 20% down payment. I didn’t like the way I was sized up and judge from the moment I stepped foot in that building. They showed their ignorance and how racism still exist in these small minded towns. I was going to buy from there but now I will never purchase from a dealership that condones racism and disrespect to its prospective customers.

Looking for a new land Rover

So my Range Rovers screen goes blank at times so it needed a soft ware update and also my height sensor went out as well. So I called Bluff City’s Land Rover I might add I have NEVER been there before and I didn’t buy my car there but let me tell you the service was amazing they picked up my car from Jonesboro Arkansas one and and a half from Memphis on Tuesday afternoon and had it back in my driveway by Thursday at noon! My service advisor was the nicest and most helpful person I have ever dealt with! Highly recommend Todd Fulford of Bluff City!

I took my S-type jaguar to this dealership and was told that I needed a fuel pump. Me not knowing that the car has two pumps on it. Three years later am having the same problem. So I take it to Archers Auto Service to be repaired. Mr. Archer told me that it was my fuel pumps. I told him that I had Bluff City Jaguar to replace my fuel pump. He said that they only replaced one of the pumps. He even showed me the fuel pumps that he took off of my car. One pump looks new, and the other one looks the same as the age of the car. He charged me half of what the dealership charged me to change both fuel pumps. Im going to the media on this dealership because this type of work is misleading.

This is a fantastic dealership. They always provide consistent, top quality work and their customer service is outstanding.Just an overall pleasant experience to deal with them from sales, to service, to parts.Im fortunate to have such a good dealership close to home.

Horrible service. We bought a Range Rover from these guys. We called in when we heard about the recall on The Velar to fix it and they said they cannot do offer the service on a Saturday. We have to drive 3hrs to this place so we can do only on Saturdays.We also have issue with infotainment system and when called they said it needs a software upgrade. I would assume they need to call their customers and tell them and offer them the upgrade.Why do they say they can service on saturdays when they cant do it???When we were ready to buy the car they said they offer car service on weekends.Extremely bad customer service and support. Very disappointed with them.

This was absolutely the best car buying experience for me. There was no haggling or high pitched sales. It was truly all about what I wanted in my next vehicle. I love my new Range Rover, and it is perfect for me.

I purchased a Discovery last year and am unable to get service. I have left two voice mails with the service manager and tried to schedule maintenance through the app. To date I have not received a return call. Overall I have been extremely disappointed with the quality of this vehicle. Parts have fallen off, trim has loosened, and the computer system is flakey. I drove an Audi before this car and the comparison is non existent (the Audi was better). I’m looking at a BMW now as I really don’t want to deal with Land Rover any further. When I tried to discuss getting an upgraded model (thinking this would provide a better experience) the Bluff City team seemed uninterested and non responsive. I usually don’t leave ratings however I felt the need to warn others.....shop elsewhere!

That Automobile drive like its new again I Love bluff City Land Rover the mechanics are great and my advisor are very professional and honest.

I love my new Range Rover. Im very disappointed in the service as it relates to our maintenance agreement, service manager and professionalism on handling issues. Hopefully, after filing a complaint with corporate, issues will be resolved.

They are not very friendly.

They fixed my car for a little less than the estimate. They were infomitive and communicated with me throughout the process. They proveded shuttle service. Overall it was a great experience.

We had a well-informed Salesman

No problem buying a RR here. Derrick was great and we had the deal done within 10 minutes of getting back from the test drive.

The purchase of my new Range Rover at Bluff City was by far the most pleasant car buying experience I have ever had. Salesman Ken Smith went above and beyond to help me get the vehicle I wanted. On the day I purchased it, I was in and out of the dealership in about an hour. I highly recommend this dealership!

Super fantastic car dealer #MEM ✨💫

Excellent Service. No pushy sales staff, the team is knowledgeable and professional.

Recently returned my car to dealership for a minor repair which turned out to be a quick fix and shortly the problem was fixed and I was on my way home. The technician was very helpful and assured me it would not take long. Everyone at the dealership is very nice and accommodating.

The service workers are wonderful!! They go above and beyond to make sure Im satisfied. Ill recommend them to everyone.

Nice place, I love the land rover brand...but visited to inquire about getting a replacement key fob...$550.00, Im definitely not doing, but the employees are eager and willing to help with your questions of concerns

We were serious about buying a discovery sport, and came in about 20 minutes before closing. Rather than showing us the car, the sales person talked about the vehicle like it was way to far out of our price range and assumed we couldnt afford it (we were ready to make buy this car tonight). We didnt feel welcome, and are hoping he was just having a bad day; however, we are reconsidering our decision to buy with this dealership as a result.

The sales experience was excellent. John Adams was thorough and explained the vehicle and its features at length. Have not had the opportunity to use the service department.

The staff was courteous and handled everything in short order.

Fantastic customer service! Jeff, Jason, and Chad were great to work with, and they keep me updated on the progress as well as return my XK in showroom quality conditions. And, LOVED the loaner.

A little slow with the repair.......Fantastic service

The first time I brought my vehicle in, when I came back to pick it up I was handed the keys and told my truck was around back. I’ve owned luxury cars for over 10 years and NEVER have I EVER had to fetch my own vehicle from around back! Second encounter, paid $1400 for front brakes ONLY which also included an inspection... somehow less than a week later I’m now dealing with a power steering issue. Wishing I had stuck with Benz or BMW, as I don’t even want to think about how my next visit to Bluff City JLR will go. Dice Roll!