Ms Ebony the saleslady is awesome. Great Attitude, knowledgeable & customer friendly & help you with the modern day technology the cars offer with a smile. The manager goes beyond to get you in the car you choose or suggest you get something else until you can qualify for that car you want at a good note. The financial person breaks everything down to your level & welcome questions for a good understanding.

Best deal in town. They worked hard to get me the right car.

Ask for Ebony the greatest sales person there.. My opinion. Tell her I sent you! 😁😎

From start to finish, my service provider, Anthony, took great care of handling a routine maintenance for my car. He was very communicative during my wait which was so appreciated. He discussed upcoming service needed for my vehicle in good detail and I look forward to coming back.

Staff was friendly and knowledgeable. Experience was streamlined and they made everything super simple. They got me the vehicle I wanted and made everything awesome!UPDATE: Months after I traded in my vehicle, I got a ticket for the vehicle that was traded in! Its still under my name and causing issues; going to see how I can get this removed from my name now. Very poor experience

The service manager was really professional. The service tech took care of the recall that was on the vehicle although I had only taken it there for its routine oil change. That type of service was very appreciated.

Every time Ive gone in there Ive always wanted to trade the car in or something like that Ive always drove out with the brand new car they get the job done for you they work real hard and theyre so sweet and nice and I take care of their people so I am very impressed and this was an awesome experience

Service Department is a JOKE. Hyundai offer new car owners 3 years 36,000 miles complementary oil changes and tire rotation. I have 34,567 and I was denied service. False advertisement!

Mr. Derrick Davis is a great salesman. If youre interested in a car give him a call.

Jeremy in the parts department always have great intentions and excellent customer service...

Just called about a car on line and the sales person was so rude. I told her I saw a car on there website on line, told her the make and model then see asked me if i saw it on line. Well did I just not tell you that. She said Im trying to help you in a rude way. I told her I was looking to buy a car there but I can go some place else. She hung up. 1 less sale I guess you make good enough money to hang up on a buyer. You would think you be a little smarter. Gossett dont car you lose 1 customer 2 more walk in the door. So sad how service is so bad today.

Had my car for 2 months for recalls performed just to tell me that I needed a simple job done that they won’t do because more cars after mines needs attention…. You’d think since your under the hood and I agree to service that it’ll be done.. nope placed my car on the back burner and then ignored my calls… So all which led to me going in person to get told BY THE MANAGER…“ I’M SICK OF ALL THESE RAGGEDY A22’s HYUNDAI’s COMING IN! With more Rude and foul comments that followed from the MANAGER HIMSELF… the only guy that had the courtesy to at least sincerely apologize was the service writer who could only bare the embarrassment of his leadership…

I am grateful for workmanship and knowledgeable expertise this dealership has always provided me with.

Best New car buying experience of my life!Thanks Joseph Hopgood!!!

My brother and I came last week to get an oil change and warranty work I was pleased with the young lady that work on his car when he asked her about the car and she was patient with him explaining why he needed other services and she took the time to show him. We was in and out less than an hour .

I received great customer service from Derrick Davis (sales rep) and Mr. Rich (finance manger). Both were very professional and friendly.

The service manager has been calling me every other day and keeping me posted on the progress with my car. Hopefully, I will have it back sooner than I thought.

Had an EXCELLENT experience at this location and exceptional service from several employees Joe Haynes, Anthony Davis they went above and beyond for my comfort while my vehicle was in theyre care i would like to extend my gratitude to these men i really appreciate there wonderful care. Looking forward to business with you again in the future.

Ive been in and out of Hyundai dealerships since December 2020 after I had engine failure while driving out of town near N. Little Rock. I wont go into all the dirty details of the treatment Ive received from the dealerships that Ive had to deal with. But my most recent trip to the Mt. Moriah Gossett Hyundai Dealership has been a breath of fresh air. I will give one small warning that is in no way the fault of this dealership......After some phone transferring issues because of the shared phone system between dealerships causes your call to be transferred to the wrong dealership, which can be extremely frustrating; so be sure of which one your are transferred to because no matter how exact you are in saying which location you need, it can be the wrong one. I finally got the service manager Joe on the phone, and he immediately took action to help me. My car had been in their location on 3/5 with a master cylinder replacement and then just a few months later on 5/17 my brakes were having issues again, Joe took no risks and sent a tow truck to come and get my car. The few days they were in possession of my car he took every single phone call from me and kept me in the loop of what was happening. He made sure that they checked everything before diagnosing my issue. I have been saying for months that it would be great to have a mechanic I could trust, Im pretty sure I found that in the Gossett Hyundai Service department. Thank you

This is my second vehicle and Im very pleased

This is the only negative review Ive ever left for anything, but I feel obligated, as Im in shock at the poor intake and communication process in the Service department. My original dealer was like clockwork (I moved from out of state), but this experience has been the exact opposite, as the person and process managing my service account has simply unnecessarily wasted my time and money. The technicians seem perfectly fine in my limited interaction, as the primary issue is administration and unapologetically pitiful customer service. To be clear, this isnt some weird complicated personal dispute that you often see in bad reviews. This is simply to alert others that you will be much better off going elsewhere for any standard maintenance, as I am sure I will be in the future.

My sun roof would not close as I was on a trip to Texas. The service department helped me right away. Juanita was very nice and reassuring. Thank you. Gossett South Hyundai and Juanita for your help in getting me back on the road quickly!!

They were very professional and took good care of me, and I love Chris Padilla and that 2020 Sonata!! #GlowingYellow #SpeaksAttitude

How do people contact this place? No one picks up the phone, email address is bogus, online form is broken?

Ebony Jefferson took care od my needs. She was a very good Sales person. She was so professional, friendly and helpful. :-)

Great group of guys here. They were very helpful in doing what they had to do to get me driving off in a new car. So awesome! You should stop by if your thinking about getting something. They can really work them numbers.

I definitely feel that the guys are honest and dont try to stretch the truth. Hyundai itself has great manufacturer warranties and takes care of their customers. Only downside is wait times can be a while so prepare for that. Otherwise I am always treated very well by all staff.

Picked up a part. Friendly employee

I will to thank James Anderson for always making that every need is meet and I am satisfied .James is a very caring person. He carefully explain everything to you and he make sure understand the price, parts and labor. I give Mr. James Anderson a grand total of 15 he really an AWESOME person. Thanks, James

I got there at my appointment time and was met in the parking lot by a worker, my car was immediately put in the service bay. I had to get 3 recall discrepancies fixed, my car was finished within one hour. Outstanding service!

My husband and I are very happy with the outcome of our visit. We did not expect to leave with any car that day. Thanks to you we left with our first NEW car. We appreciate everyone that worked to make that happen. Archie, Ebony, Carlo, and April, thanks for all your help with getting us our new car and all the useful information and advice that was given as well. Best experience we have ever had with a car dealership. You all went above and beyond with your service.

I enjoyed my purchasing experience. It was one of the best I can remember. Now, I have been trying to cancel my GAP and extended warranty because I sold my car. I have been calling for over a week and cant seem to get anyone to call me back.

The generosity and kindness from the staff and patience shown in picking a vehicle.

Ive been a loyal customer for years at Gossett Hyundai. All my experiences have been good until this point however they will not answer the phone or get back to me in service for multiple weeks now and they are definitely open. Not sure what happened but they just lost my business.

I have bought many cars in my lifetime & I have NEVER had a deal go as smoothly as it did @ Gossett Kia My. Moriah! Chuck Micci, Brian Klepco, Jerry Harris & staff are TRULY AMAZING! I went in thinking used cash car & came out better w brand new wheels! STILL CANT BELIEVE IT~~~I highly recommend these guys!

Excellent experience, great work, wait time was awesome staff was professional and personable.

My experience with the finance department was disappointing after being told that I could upgrade i went through the paperwork with them and no response each time I had to bring my car back with service issues I had to go and question whats going on..Mind you I also question why you havent gotten back to my bff after almost a month for her upgrade. Its either yes or no they ran credit reports several times which has lowered our scores. I saw laughter chilling but never a direct answer. It would be professional curiosity to return phone calls or a decent response it doesnt take several weeks.So yes Im highly disappointed. Ill continue getting my car serviced. But I wont send anyone to that location

I would highly recommend this dealership to anybody who’s trying to buy a car! The finance manager April made my car buying experience wonderful! She has the most positive attitude and it was great working with her! Also, she worked hard to accommodate all my needs while I waited!

The service department experience was good. But the sales staff was disappointing. They convinced me to allow them to look into up grading me 2017 Hyundai . So, I let them pull run my credit report to see if I could get approve for an upgrade. Needless to say I havent got a response and its been 3 weeks now.

AS A CUSTOMER SERVICE SPECIALIST I EXPERIENCED A VERY HIGH LEVEL OF CUSTOMER EXPERIENCE WITHIN GOSSETT HYUNDAI SOUTH. VERY PROFESSIONAL, QUICK RESPONSE TO ATTENDING CUSTOMERS WITH ANY NEED NOT ONLY APPOINTMENT BUT, IN EVERY ASPECT OF THE CUSTOMER NEEDS.LOVE THE CLEANLINESS AND ATMOSPHERE.MR. & MRS. ERNEST and PAMELA KELSEY

The experience was great. I didnt have to wait long and James was very nice. Thanks

My experience was GREAT!!!😊

I service was great and done in a timely manner and the employees are always friendly and accommodating. I appreciate service like this because in these times its so rare thank you.

Amazing customer service from the service department here at Gossett! Better than the Collierville Dodge Chrysler jeep Ram I purchased it from.

Alvis and Rico were very friendly and professional . I am very satisfied with my car and I love it . Thanks a million for helping me .

Although they had a situation that caused a back up with completion of service requests, they remained focused, professional and provided updates on the status of my car. James is always friendly & attentive.

I have bought two cars with this dealership and even recommended family and friends. The fiance department is great but the sales people are terrible about not getting all the documents for there records. After you sign the contract they want to call and threaten you to bring the car back. Because they failed to do there job in getting all the documents. My family and myself will never buy or service any of cars here again.

Did an excellent job of explaining my MPI

Ebony took care of our needs. Sales manager found the exact car I wanted at very a very good price. Nice people. So far, great vehicle. Still under warranty.

Had a great experience with the service dept. this week. I must admit when I bought my car there 5 years ago I loved all the helpful staff. Over time that staff left service and sales so I took my car to another dealership. I had to have my car towed on monday in the bad weather and I must say everyone was so helpful from the phone operator to the service department . Teresa your a doll and so knowledgeable about hyundai and the maintenance guys all of them where so awesome !! Sorry I cant remember all their names, but thanks guys! I will go back for service in the future and if I buy a new car!

All I can say is it the people that make this location great. Been going their for 2 years fair and honest. Make sure you give the correct details when you need something diagnosed and thing go a lot smoother. I find that the end results of a great service experience has a lot to do with the details provided by the owner. They are technicians not wizards. However the service advisor seems to juggle with a magic act.

Great place to buy a car.

It was a great experience for me because it was my first time paying a car of a lot and Mr.Burroughs worked with me so that I wouldn’t have to get a co signer . Ms April in finance was very great she went over everything and made sure that I understood and it was a lil after 8 o’clock so I really thank her with making this new experience for me wonderful .. really all of them made my experience great!!

I can say I had the best experience with Gossett Hyundai than Ive ever had with any other dealership. The experience taught me a lot about car buying and this isnt my first car. They really worked things out to my satisfaction.

I love my car but poor customer service with the service department

Scheduled routine service for my 17 Tuscon, and it was done to my satisfaction. Also discovered I had a minor recall that needed a part ordered, and scheduled that work for the following week. It was performed as promised, with no issues. As a former dealership employee (from another state) Im perhaps more picky when it comes to service work, but I have no complaints at all with your service department. Good job!

The Sales people are great setting up a great deal on a New Car for me! The finance options were open & flexible, will recommend them! Love my car****

Everything was great

Excellent service, great attitudes and the went beyond my expectations! Marcus you ROCK! He took great care of my baby...and my service coordinator did everything right the first time AND I got it back early !! Love, Love Love this location and staff. Everyone and I mean everyone spoke to me as I entered and everyone said good bye as I left. This is a people oriented atmosphere.Had yet another great experience at this location this weekend!

Prompt service, great team. Car runs like new.

April Walter was professional, helpful, and friendly. I would recommend this dealership to all my family members and friends.

I left the service department not feeling confident that my concerns about my vehicle were addressed. I had to ask and ask to get answers and I did not feel like the front desk person for the service area understood what the service team did to my car, and he couldnt adequately explain what their notes meant. He was condescending and I dont think Ill be back soon.

I had a very good experience, and Jeff was able to work out a great deal for us. I appreciate him reaching out so promptly, and our salesperson, Ebony, was wonderful.I would definitely recommend this dealership to anyone looking to purchase a car.

Great service! Was the first of the morning and i was out in about 30 minutes!

Overall Service makes the few professionally friendly staff members not get their just due.The facilities not up to par with any of even the lower level dealers in the city. Litterally the next lot over (Kia _ of the same ownership) seems like it is light years away (and no... they are not)

Overall I am always satisfied with the service I receive. I did have to wait almost30 minutes to pay for my service because yhe cashier was moving back and forth between service centers.

Wouldnt go there if youre in any sort of hurry.There are plenty of people on the showroom floor if youre looking to buy a car, but if you have anything else to do, pray that youre the first and only one there. There are not enough people in the service part of the dealership and even if you call ahead you could be waiting a while when you arrive. All I needed to get checked was a tire and they ended up having to send me around the corner to Kia to even get it looked at.They dont do bad work, but it takes too long to start.

Friendly staff..Made you feel welcome and important..

This was one of my greatest experiences ever!!! The whole Gossett Hyundai South Team is wonderful. I bought an Elantra Limited and Ebony Jefferson was excellent every step of the way. Ill refer anyone to her. Shes the best!!!!

The services was done in a manner time. Mr. James was awesome in his service to me.

It was great thanks alot for yall service

I wish I could give 10 stars! Everyone at this dealership is top notch. I had my 2 children with me and I broke down 250 miles from home. They stayed until 930 pm doing the paperwork for me and when they couldnt get in touch with the banks so they called me the next morning and delivered the car to my home in Alabama. I will drive out of my way from here on out to buy a car! Thanks again for making an awful situation better for my babies and I.

Great people, great service, good advice

I love there cars but I dont like the service. I stayed in the office about 3 to 4 hours & still didnt get no way. They​ left us In the office for long periods of time.

Everyone has great customer service.

First time buying a car and i was helped by Ebony Jefferson and she was so nice and helpful.... I would so recommend them to anyone!!! After i got my car, i my aunt and neighbor went and also was treated well and got a car!!

I would give this place 0 stars if I could, James is very unprofessional and has the worst customer service EVER.

The customer service was horrible. I brought my car in to be service, waited 2 hours just to be told the part they needed wasnt available. Then was told to reschedule for the following week and the part would be in. Well I did just that. Brought my car in the following week and waited 2 hours again to be told that the car needed to stay overnight so that whatever they used to correct the issue could dry. Came the next day as told to pick up vehicle only to notice my car was just sitting there. Was told that the part didnt come in like they thought it was. Well, you lied to me the day before saying it was fixed and waiting to dry. Long story short, wasnt able to pick my car up till that Monday. Now my car is running worst than what it was when I first brought it in.

This place is very deceiving. If you are not smart about credit, lending or interest rate, at Gossett Hyundai you are screwed!!!They tried to charge me close to $28,000 for. 14,000 truck!!!!Where they do that at????And that been a month and half ago and theyre still running my credit!!!!I told them i bought a truck from another dealership. Unless you wanna be stuck up without a gun or your head busted or robbed blind....Do NOT....I repeat DO NOT go to this dealership!!!You will regret it for 6 years!!!!Oh Did I mention they kept me at the dealership from 2:30 that evening until 8:30 that night!!!!!trying to persuade me to buy a rip off!!????Pleeeease do not go here!

Buyer beware! This dealership practices yo-yo financing and spot deliveries. You spend hours buying the car, take it home, drive it for 3 weeks and then they call and tell you your financing fell through. You have the option of refinancing at a higher rate or giving the car back and losing your down payment or they repossess your car. It is ridiculous that a large “credible” dealership uses these types of practices to prey on young buyers with little credit or people with less than stellar credit. Be smart and informed - go somewhere else to buy your vehicle. This dealership is horrible!

Very good service

GREAT CUSTOMER SERVICE !

The Service Dept. does not honor the Power Train or Hyundai Assurance Bumper to Bumper Warranty even if you have well under 100,000mi. After calling another mechanic and my attorney Ill never refer anyone to Gossett on Mtmoriah

James did a wonderful job Thanks for being so kind James....you and Ebony yall are the most kindness people i know at Gossett!!!!!! go over and beyond...... Thanks a MILLION!!!!!! a big HIGH FIVE to you both...

Chuck and Jazmine were GREAT!!! They mafe me feel so welcome and confident. Jazmine kept reassuring me that i would have a car. Chuck didnt stop with the banks until he found one that woukd finance. Great team work. I will be shopping with GOSSETT ftom now on.

Do not go thereI came to change my car oilThey let me wait for two hours and havent changed itI wast my time waiting for no serviceIt is the worst experience

They really seemed like good ppl, however I wasnt there long enough to form more of an opinion

Great service team and they made my baby run like new again .

I would have to say my experience with Gossett has been top of the line wonderful. They treated me like family and showed me love. I was able to leave away with 2016 Elantra my love Mr. Terrence Rhodes, Mr. Craig, Mr. Derek was very awesome and amazing. By me being a first time car buyers I was able to get a nice car. Once, I received my car my sister went as well and got her a car, then my cousin my Aunt and Nanny. All of them purchase a new car through Gossett. My experience has been nothing but amazing and Mr. Terrence and Mr. Derek. Thanks! Will be back on my trade for my Kia Sorento or Hyundai Santa fa

Excellent service from the entire group, especially my sales rep Najee Garrison!!

Worst service center ive EVER been to. Had my car for two days and still didnt call me to tell me what was wrong I had to call them . Then I pre paid for service and it took over a week to fix. Never again. And my problem still isnt fixed

I typically don t do online reviews unless I was extremely satisfied or extremely dissatisfied. In this situation, Im unfortunately very dissatisfied. I purchased a vehicle from the Mt. Moriah location back on Feb 6 of this year. As of today, June 9th, Ive spent about $1200 in repairs on the vehicle and I still need 2 new tires and the air isnt working. My experience at the dealership wasnt bad in terms of friendliness. Derek was my salesperson. He was nice but didnt do much in terms of selling the vehicle I purchased. I cant remember the loan guys name but he was really good and secured me a decent loan, considering my blemished credit report. Now, I went to the dealership with a trade-in and $1200 down. I was unable to get the car of my choice, which was a used Sonota. So they showed me another used vehicle an 08 Volvo C30 with low mileage. Long story short, this is the vehicle I purchased...much to my regret. The night I bought the car, the problems started. A message came on that the stop lamp need to be replaced. I took it back to Gossett and the service dept was closed and my salesman told me to bring it back the next day. When I did, I was told that they couldnt make any repairs and I needed to go to Volvo. Wow...they wouldnt even change a $10 bulb that was clearly out when they sold me the vehicle. Fast forward 2 months, and Ive spent $450 on 2 tires, $260 on a battery, and the most recent being today $620 for CV joint boots. To add insult to injury, the $2000 Fidelity warranty the sold me has been absolutely useless. This was my first time buying a used card and probably my last unless I have a mechanic to go along and check the car out. Its apparent that Gossett didnt do any work to my vehicle prior to selling it to me. Its a shame that a dealership can sell a lemon to someone with no consequences. I wouldnt refer my worst enemy here to buy a car because they clearly have unethical practices. I guess you live and learn....

Service is friendly and fast...

Excellent

I had a recall on my car 2 months ago and they had me there for hours. Then they told me they had to order the parts. Still havent heard from them. Sad

I spent 3 and a half hours here after getting a nail in my tire. Finally they told me they would not be able to fix it and could get me a new tire next week. I chose not to give them my business and left. Immediately went to Goodyear and they assessed my problem and replaced my tire in 15 minutes.

Friendly and helpful without being pushy

That Corey Knight is a sexy man

All work done promptly and satisfactory. Serious defect found and reported.

Got my oil changed and it only took me 45 minutes.