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Walmart Auto Care Centers
5255 Elvis Presley Blvd, Memphis, TN 38116, United States
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Walmart Auto Care Centers
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Am
Review №1

Went in to put new tires on and come out from shopping a hour after bringing my van and they said they cant put my tires on because it was not the right size 17 tires so I get in to move it out of stall and it would not crank and driver side light was blinking on and off.. never again will I bring my vehicle or refer anyone to come thanks Walmart for breaking my van..

Ke
Review №2

I got tires from the Walmart in Memphis Tennessee on Elvis Presley. They had the tires but had a 4 hour wait time . My options were to wait or take the tires somewhere else and have them put on. I feel that I shouldnt have had to there was not a lot of cars ahead of me unless they had appointments. Thats paying twice if paid there I feel the tires could been put on at Walmart not another tire that charged me more money to install them.

Ar
Review №3

Got all four tires replaced at this location. Only took about an hour and customer service was great.

Be
Review №4

One of my favorite place to shop

Ms
Review №5

GREAT CUSTOMER SERVICE and GREAT tires. Thxz thats how i made it thur the lil snow storm we had Wal-Mart GREAT tires 😍💞💖💕 but these pot holes doing my tires in 😭😭😭😭😭

Di
Review №6

They do amazing work.. Good store

Ro
Review №7

Management needs more stockers,be the cashier was so sweet under pressure....

An
Review №8

Oil change Gets you in and out.

Mr
Review №9

After waiting for 2 hours they couldnt break the studs on the tire to replace a couple of tires

An
Review №10

Dont have enough technicians

On
Review №11

If I could go lower rating I would. Cashiers didnt care about customers. Went for tire change asked for tire size (which Im in the database) but told me I wasnt giving enough numbers. Go ahead talk about your hair I wont interrupt again I promise cause sure yours aint real anyway. . .) First last time making visit to this tire shop.

Po
Review №12

Automotive department very slow and rude associates

De
Review №13

Horrible. After 3 trips I was able to get another battery. Im truly blessed to have more than one vehicle or else Id been SOL. Management was fine. Associates do different things. Must admit first bad experience with auto but enough to not return to this particular store.

Ba
Review №14

Extremely poor service my wife went there for a battery change that should only take a few minutes to do and shes been there for over 4 hours now I called and lady told me that she had 4 people ahead of her when she arrived and its 30 minutes per customer. OK fine but thats 2 hours not 4 do your math lady. Never using there car service centers again Ill pay the extra somewhere else or do it myself. Dont go here if you have plans for the day!!

An
Review №15

Anytime I visit a Walmart, I have a great time. Earphones in, I walk around and just destress myself. Even if I happen to stop in for just a few items, I allow myself to easily become an aimless pedestrian, wallowing(happily) in Wallys World. Before Im aware, its been at least an hour of walking so, got my steps in, Im destressed, and will have had a great shopping experience. Not gonna go into the despair of waiting in line or too few cashiers

An
Review №16

Darius in Auto is the best, Thk you for your excellent customer service ❤️God Bless you 😇

Er
Review №17

Customer service is awful, The cashiers seem to be only interested in their cellphones. mumbled while explaining services and wait time is crazy slow 2-4 hours.

Lo
Review №18

The only reason why I gave this Wal-Mart auto center three stars is: IT DID NOT OPEN ON TIME! 7 AM IS THE POSTED TIME. IT DIDNT OPEN TIL 7:15. And only reason it opened @ that time becuz one of the customers call inside the store while we were standing OUTSIDE! The clerks were nice a & personable. TWO: the wait was as long as Aretha Franklins funeral! With the wide services they offered the management or Corp could make improvements of the long wait time. Hired more mechanics and/or technicians.

Po
Review №19

My visit was better this time than my last visit. They improved alot on some of my complaints. Like, they had baskets in the auto center, they even had 3 cashiers when they usually have one. 1 cashier is always needed to answer the phone to handle warranty look ups on the phone. 2 cashiers would be enough. Thanks management.

Wi
Review №20

They do great work on car at a nice price

Ja
Review №21

Good service but slow wait. Price was good for oil change

Ga
Review №22

Dont go

Mi
Review №23

Customer Service was excellent!!!

El
Review №24

Purchase a battery from Walmart a week later I had to get a boost off took it back set the meter read it was good battery Walmart policy is they do not swap out batteries even though you have your you have to get a boost off Walmart sucks

Mi
Review №25

I went here to have 2 tires placed on two different vehicles. I didnt mind the wait but i visualized the service. It sucked the customers asked the manager questions he was very unprofessional, even after they walked out the door he made gestures that were rude. Also a good friend said she had been there since 9am for 1 tire to be put on its 1231pm and her vehicle is still sitting. Needless to say i will never stop here again to have my vehicle serviced. Do better.

Er
Review №26

Theres always someone arround to help you find watever you looking for.

An
Review №27

They need more help and better service. I was in there for almost 4 hours for and oil change.

V
Review №28

They show tires in stock but when you get there they say they dont have it. Slow service

Cr
Review №29

Great customer service. Thanks Ladies and Gentlemen. For your awesome service

He
Review №30

Took 3 hours to fix my tire but they Did a good job.

Je
Review №31

Took my car to have tires put on, and they strip the lug and blamed it on me! Nothing was wrong with my lugs until they tried to take it off. Took my car to another shop, purchased tires and had them installed no problem.....

De
Review №32

I checked in at 0710. I got my tires rotated. I got my car back a little after 0830. Is that too long?

Ta
Review №33

Everything in 1 store.

Fe
Review №34

Quick service

La
Review №35

They are cheap but I waited 3 hrs for one tire!!! To time consuming. Make sure your day is free if you coming here. My experience was terrible!

Ma
Review №36

I just so happened to check out back here in the auto section of Walmart; nothing too special

Se
Review №37

Went in to get a battery and a core charge is applied without a choice so I was told by the clerk/cashier! I go back 2 days later with old battery and now service is not so smooth I need a supervisor to give me my core charge refund and supervisor didnt come after 30 mins. 😖 so Ill be going to another wal mart.

jo
Review №38

Great, great, great.

Do
Review №39

Great service. Didnt wait long at all

Jo
Review №40

Very friendly and good service

Ca
Review №41

The longest wait the laziest people and Ill waste of time for anybody that going there

Ro
Review №42

Hard time finding what I w a s looking items need arranging on shelves

Mi
Review №43

Sat 4 hours for a tire change. Will not be returning for automotive. Then they told me they couldnt take me because of a lug

Ta
Review №44

Fast service getting tires put on

Be
Review №45

Automotive need chairs

Fr
Review №46

Very disappointed sale people not will to see the point of view of the customer at all

Ke
Review №47

I will not go to wal-mart. at Holmes people at that store not right manger Doesnt no what going on at all 👌

Je
Review №48

The worst got here at 8 am and Im still here never again

Al
Review №49

They didnt have my correct tire then they charge me 10 dollars when i have a warranty. Never again.

Pa
Review №50

Slow as hell. The location at Elvis Presley Blvd

Ty
Review №51

Horrible service, long wait, and rude staff!

Ry
Review №52

Cheapest place for simple maintenance

Br
Review №53

Poor wait time and customer service.

Tr
Review №54

Wait was to long for a battery to be changed.

Me
Review №55

Worst experience ever!!!! I will spend my money elsewhere.....

Pe
Review №56

They did a good job

Ta
Review №57

Love this place i shop for hours

Nu
Review №58

They damage our tires in the car center but fixed it

Gh
Review №59

Called them. Left on hold for 10 minutes. Called them again, put on hold again. Useless to call them.

An
Review №60

Bought a battery for my car, service was very poor,are lack of

Ap
Review №61

The Tire Center is very pitiful it took me 4 in a half hours to get a tire put on and the Manager over the Department had the worst attitude for Management this is the worst tire center in Memphis Tn

To
Review №62

They are busy and they take time. But, they get it done at the cheapest price.

Ra
Review №63

Great customer service

De
Review №64

Need a tire? This is it

Sa
Review №65

In and out in ten minutes

Ha
Review №66

To slow service

Al
Review №67

Always good

Ap
Review №68

Slow custom services

Ap
Review №69

Not helpful at all

No
Review №70

Great.

Ja
Review №71

Great service

Ra
Review №72

Bad service

An
Review №73

Terrible

Ro
Review №74

Tried to refund was denied

Wi
Review №75

Helpful

Ja
Review №76

On point

Yv
Review №77

Poor customer service

Ch
Review №78

Good

Ti
Review №79

Crazy

Ba
Review №80

Too long wait

Ma
Review №81

I like walmar

Information
4 Photos
81 Comments
3.3 Rating
  • Address:5255 Elvis Presley Blvd, Memphis, TN 38116, United States
  • Site:https://walmart.com/store/5196-memphis-tn
  • Phone:+1 901-346-4596
Categories
  • Car battery store
  • Auto parts store
  • Tire shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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