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Performance Tire and Service
1744 Bartlett Rd, Memphis, TN 38134, United States
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Performance Tire and Service
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Br
Review №1

Great Work and Highly Recommended! Polite and professional staff!Charles gave a good price on getting my Truck leveled with a Rough Country kit! However, upon inspection to begin the job, he found the reason my front end sounded and acted very loose. With my approval, they made the recommneded repairs and did an absolute great job! Now my old truck rides and feels like new without the danger of the front end issues that I needed repaired.

Ma
Review №2

Great prices and great customer service! I go to them for all of my tire repairs/tire purchases and related services that they offer. I highly recommended you do the same!

An
Review №3

I have been doing business with Performance Tire for many years. They are simply the best at what they do! It so great as a business owner where my truck is my horse if I were a cowboy. They have always been fair & honest. They’re straight shooters that give you the facts & let you decide what gets done to your vehicle. I drive 39,000+ miles a year so their number is definitely saved in my phone 👍

Je
Review №4

Im no longer doing business with them. They make no attempt to follow county mask requirements. What other laws do they overlook? The Manager didnt care.

Ca
Review №5

Performance Tire provided exceptional service to ensure the fit of my new tires on my Silverado. I will be returning for any of my truck service needs.

To
Review №6

Good service friendly competitive pricing. Worth trying for sure

Br
Review №7

Great Work! Charles Gave Me A Good Price On Getting My Truck Leveled And Knocked It Out The Park! Those Guys Definitely Do Great Work.

Bo
Review №8

First time customer now forever customer. Excellent all the way around!!

pr
Review №9

Performance Tire and Service is first class. My wife ran over a large screw today when she picked up our great grandson from school. They went out of their way to get the tire fixed before quitting time. Many thanks to them for getting us back on the road. Great job

Jo
Review №10

Outstanding service. Ive done business here personally and professionally dozens of times and have not been disappointed yet. Quality products and services at competitive prices. Been around long as I can remember for one good reason, simply because they are the best. Only downside is time, being the best means being busy. Call ahead if your in a hurry, cause this place is hoppin!

Li
Review №11

They are great people to do business with. They are honest and very polite. Their work is great.

M
Review №12

The employees only wear masks when theyre speaking directly to customer who is wearing a mask. This business does not follow the Shelby County Health Departments Emergency Directive regarding Covid-19!They always explain what repairs are necessary. If they start following the mask mandate for masks or Covid-19 ever ends, Ill change my rating to 5 stars.I shouldnt feel like Im putting my health in jeopardy because this business refuses to follow the safety standards created by our countys health department.

Gr
Review №13

Has changed alot, but still give service...

La
Review №14

Use to have nice dependable service but now the sales and management have started turning away work and not honoring warranty work Ive been a customer for 15yrs but no longer and the work that was done on my truck was insufficient will never go back

Na
Review №15

Was having a difficult time finding a mower tire and fast. They are fast friendly, and the only ones in town with the tire in stock.

Sh
Review №16

Ive never had a bad experience here. They are very service oriented. Nick assisted me today. Keep up the great customer service! The mechanics do an exceptional job. This is my tire go to place. Try them out Im sure you wont be disappointed.

Je
Review №17

Recently, we had two separate flat tires within a short period of time. We got them in our neighborhood. Performance Tire was so kind in taking care of us and patching the tires quickly. We called ahead and they squeezed us into the schedule for us to drop it off. Thank you very much!

Sh
Review №18

Great service every time! My go to for tires for over 30 years.

Ca
Review №19

Absolutely love this place! Anyone Ive ever dealt with has been extremely nice and helpful. Was looking for a nice performance place for my corvette and now that Ive found Points, I wont take it anywhere else as far as oil/tires go. 10/10 😎

Ma
Review №20

I’ve been going here since I moved back from Louisiana. The people there are friendly & the service is outstanding. They don’t talk down to you or try to oversell to females which is awesome. The prices are awesome and the get the work done quickly. I recommend this be your tire & service shop

G
Review №21

Read the reviews before I came for service so decided to give a try because of other great reviews. Outstanding customer service! Nick was most efficient and gave me a great deal. Will be back from now on for my tire needs. Fast service and great work.Nick even bought me a coke because I didnt have the change on me!

Me
Review №22

Y’all, I have to tell you, I could not be more pleased with the care & customer service I have received here! I’ve gone to this company a couple times now and decided they are so worth writing a review for. Each time I’ve dealt directly with Charles and he has been highly professional and treated me with that personal community care feel. Thank you guys, y’all have my business!

Ed
Review №23

Great service

Fe
Review №24

I chose to get tires for my car here because of the great reviews. I have to say, they earned all 5 stars... Service, timeliness, clean, knowledgeable, kind, fair prices and no shady add-on tactics. I bought tires here, had parts replaced, and had my oil changed several times. All great experiences.

Da
Review №25

I love this place! Ive been going here for over 20yrs!

La
Review №26

I took my car here today for the first time and they were awesome! The very nice gentleman that helped me let me know that they would only do what I needed done and they did a fabulous job and very affordable! They were very courteous and did excellent work! I will be going here from now on for anything I need!

Br
Review №27

Good service in my dealings with them. The only negative experience with them was when my daughter had a blowout on one of the tires we purchased new from them last October. The tire had maybe 10,000 miles on it. My daughter called to see if there was anything they could do and she said that after they discovered that there was no hazard insurance on the tires that they were short with her. I brought the blown out tire to their shop so they could explain how the tire was not defective. Nick came out and looked it over. He was professional with me in explaining the signs tire manufacturers look for in defective tires. Needless to say, I didnt get the response I wanted, but he was being honest. My only complaint with these guys is how they made my daughter feel. In response to that, I am not planning on using them anymore. She needs a new set of tires, and I am going to purchase them from another place of business now. Like I said, they are professional and I think they are a good business, but I cant do business with them anymore based on how my daughter was treated over the phone.

Ma
Review №28

Best place to get your tires! I have a 2006 Mustang GT that requires performance tires. I have never paid less than $1100 for a set I 4 tires. Here at Performance Tires, all in including road hazard and a major Brand, Continental, less than $900!!! Imagine my shock!Excellent customer service and they treat you family!!!

Ja
Review №29

Shaun is my go to oil change and tire guy. Always gets it done right and goes the extra mile! Highly recommend you check him out for yourself.

Ra
Review №30

Once again...FIVE stars for Performance Tires! Nick and Sam are the best, and most honest out there. If you need tires or a repair this is the place to go! I have used them for 6 years now for my Cadillac & my Corvette, and sent my neighbors and friends. We also use Performance for our work vans. THANKS again guys for another excellent job.

Al
Review №31

Needed new brakes (pads and rotors) and they not only fit me in the same day, but Charlie even kept me updated with other issues I needed fixed and kept the price extremely reasonable. Extremely friendly and overall great people.

Ni
Review №32

This place is great friendly and nice

Je
Review №33

Nice and professional people...and very reasonable on price...

Je
Review №34

The people at performance tire are always kind and honest with their service. Every time I go to get my tires rotated and balanced they always have me in and out in a timely fashion and everyone is super friendly and knowledgeable. I drive all the way from midtown out to Bartlett because of how awesome they are. I highly recommend them!

st
Review №35

Always the best price and prompt service. They will tell you whats wrong and if its truly needed at the time. Highly recommend.

Br
Review №36

Very good customer service and I received a quality used tire both times I have been visited this location. It was a bit more expensive than other used tires and sometimes there is a wait because they are busy however they still provide quick-service considering how busy they are. $52 for a 265 70r 16

Te
Review №37

Always good service. Checked and found I had no problem, wished me a good day and I was on my way.

Jo
Review №38

These guys are awesome! And they are always fair and honest. I own a roofing company, and not only do they take care of all our tire issues on all our trucks, but they can handle all repairs to your vehicle that it may need. You will not be disappointed. We send them all our company and personal business and tell all our friends about them as well.

Ca
Review №39

There are two criteria that I look for in an auto tire and service provider: 1. Honesty and 2. Service performed correctly the first time at a reasonable cost. Because Performance Tire & Service has always met these criteria, I have been a long time customer. Whether it is purchasing new tires, getting an oil change and tire rotation, or having mechanical repairs done, I know that I can count on the expertise and knowledge of the staff members. Without exaggeration, I felt like my 12 year old van drove like it was new after having new struts installed combined with an alignment. It is reassuring to know that when the time comes for new tires or service, I can go to people I can trust.

Mi
Review №40

Excellent and honest service and customer service!!! They thoroughly inspect your vehicle. They dont rip you off by trying to get you to purchase unnecessary repairs. They found a nail in my tire that I didnt know I had. They also checked my spare tire after learning I was traveling the next day. I called about a transmission flush that Valvoline lied and said I needed. Performance tire researched my car and honestly told me I didnt need it done at this time. I trust them completely and so grateful they are in the neighborhood and are maintaining a reputation of providing honest, quality care. Hats off to all of you and Thank you!

Ma
Review №41

Great experience, excellent service, friendly staff! I stopped by Performance Tire and Service for the first time today. I had a nail in one of my tires, needed it fixed right away, and limited time to wait. They exceeded all of my expectations...quality work, fast service, great pricing, and super nice! I will definitely go back!

Da
Review №42

Cant say enough about Nick and the staff at performance tire. Blew a tire coming into town for a family event. After calling the usual chain stores and getting maybes I called Performance. Nick was able to track down a tire for me(my tire size is not common at all) get it to shop next day. Even suggested rotating new tire to rear for a matched pair up front. Tire issue taken care of and was able to enjoy rest of weekend.

Al
Review №43

Sam was very helpful. We werent sure if the 35 tires would fit on my truck or not and Sam had them test fit it which takes up their time. Im sure most shops would have just said we cant do it or charged for the extra labor. Very fast and good service, they also came in much less than competitors for the same product.

Sh
Review №44

If you want great quality service you must go to Performance Tire. I have been buying tires from this location for 7+ years. I absolutely love them! Ive been loyal to them ultimately because they are loyal to me, providing me with a great experience every time I need tires. My hats off to Sam, Nick, and the employees at Performance! Thanks for all the years of great service and the many more to come!

Ja
Review №45

This best tire stores ever !!!! These guys made buying new tires so easy they got a plan for everyone highly Recommended

Ho
Review №46

I bought a set of Mastercraft Cooper tires from Performance Tire and Auto in September of 2017. At the time my vehicle had 139,000 miles on it. I paid roughly $550 for the tires plus the added $80-85 for insurance on them. After driving on the tires for 10,000 miles I noticed the insides of the front tires were going bald and the metal wiring was exposed. I took them in to Performance Tire and Auto to have them take a look and they told me I had an alignment issue which is why they were bald. This of course is not covered under the extra cost I paid for insurance and at the time of putting the tires on the car there was no indication from any staff member at Performance Tire that I had any alignment issues. The staff member I spoke with said that on their receipt they noted some loose suspension joints but this was never brought up to me after having swiped my credit card on the new tires.My biggest frustration is not that Im going to have purchase new tires after only getting 10k out of them, I am more upset about the customer service I received at this shop. For someone who comes in and takes time to buy a nice pair of tires with insurance on them, come back with bald tires after 10,000 miles (on tires that are rated for 75k), then get pointed to the door with no compensation, replacement or explanation is completely ridiculous. The only settlement the staff member could provide was a good deal on some new tires. At this point Id rather pay full price to someone who cares more about their customers than a couple hundred bucks.

An
Review №47

Awesome place! Traveling through from California and hit something that punctured our tire. Searched on the map and found this place not too far from us. Excellent customer service abs very quick service.

Ji
Review №48

Used them for service on all of our cars for over 10 years. Friendly, efficient HONEST service. Over-the-top customer service. 5 stars is not enough.

Pa
Review №49

I love this shop. It is family owned and they are great. Mr Kelly has the best prices on tires. They work hard to get your car back on the road.

TC
Review №50

Have been doing business with Performance Tire for years. I have purchased many sets of tires and have had my cars serviced here. Performance Tire is a family business. They make an effort to get to know you and make sure you are satisfied with their services and products. It is worth it to pay them a visit even if they may be off your beaten path.

To
Review №51

These folks are tremendous. They are always professional, courteous and do not try to upsell anything. I had 4 tires that I purchased online and they were happy to install them for me.

Ca
Review №52

Best place to buy tires in Memphis! Exceptional service

Er
Review №53

They are the epitome of great customer service. Everyone is so nice, so respectful, so accommodating; I love coming here. They always help me even when I show up or call at the last minute with no appt...with a super quick turn around time.

Pa
Review №54

Ive been taking my Range Rover to Sam for years. A family owned and local shop, Performance Tire is absolutely the best tire shop in the Memphis area. Ive visited other shops and nothing compares to the honesty, integrity, and friendliness that Sam and his crew provide. They can find just about any tire on this planet for a better price then you will find anywhere and the service is professional and quick. Sam even came to lend me a hand and a tire when I had a blowout after the shop had closed. I dont think the guys at Firestone will do that. They care about your safety and will help you anyway they can.

An
Review №55

Love Performance. Everyone is so kind and so helpful. Customer service is outstandingGet your tires here and they do rotation of tires free😊Did I tell you they are extremely honest and caring😃

Jo
Review №56

The folks at Performance Tire and Service are super-knowledgeable, totally fair, efficient, and 100% reliable. They stand behind their service guarantee. Theres no place more worth my money... or anyone elses, for that matter!

wa
Review №57

Awesome and speedy service. Great prices👍👍

Ch
Review №58

I bought four new tires, great price! Sam is very helpful. Make sure you ask for him. He explains everything twice and makes sure you understand. I will be returning soon for different services.

Al
Review №59

They are a very trustworthy place to get your car worked on, they dont seem to want to add a lot of unnecessary work to it.

Da
Review №60

Honesty, Quality Service, and Great Value. That is what you get with Performance Tire & Service. Great family owned and operated business, and they care! These guys are top notch. We take all of our business and personal vehicles to Performance.

An
Review №61

We recently moved to Memphis and chose Performance Tire based on the reviews online, and the reviews were spot on. Weve taken two of our vehicles here for tires so far and would not hesitate to recommend Performance Tire & Service. Honest, trustworthy, and fast fit these guys to a T. Im not sure how long well be living in Memphis but we will give them our business until we leave!

Jo
Review №62

Every time I took my (Toyota) truck to the dealership for regular maintenance theyd suggest that I spend an extra $300 here and there on things that were not dire.Sam and Nick at Performance Tire & Service are always straight forward with me and know I dont have extra cash for unneeded maintenance or products.Theyre family guys and they help me look out for my family. Ill never go back to the dealership.

Ja
Review №63

Just moved here recently. I had to replace all 4 tires on my audi a6. They were pretty worn out, and i knew the alignment would be off. I called a bunch of places around town, and finally called Performance and spoke to Nick. Not only did Nick offer me the best price, he was very upfront and professional about everything. He got me the tires and said he would check if the car needed alignment and only then do the alignment. I knew it needed, and he did it for the said price and i was on my way.Recently, my X5 picked up a small screw, and i took it to a local shop and they said they cant do anything with it since it is a run flat. They said i would need a new tire. I called Nick, luckily, they perform patches on Run Flats. He just saved me 200 bucks. Thats the kind of people i want to do business with, even if i have to drive 20 minutes extra. I will be using this place for all my car needs outside the dealership. Will recommend to everyone i come across as well.

te
Review №64

We have bought tires and had repairs plus routine maintenance done at Performance. They are absolutely the best!! Honest and dependable!! 5 stars is not enough.

Br
Review №65

Awesome service! Bradley had to order my tire and he got it in that same day. Fast work too. Will be coming here for the rest of the tires soon and will tell all my friends and clients about this place.

Ca
Review №66

Recently I had a situation that required special help--part of my exhaust system was bent in an accident--and I took my car to the place I most trust: Performance Tire and Service. Since it required welding, Performance took me to my office so I didnt have to miss work, then handled the repair for me by taking my car to a partner in service they trust, who did the welding, and completed the repair all within a day. Everything was done without having to have a costly, major part replacement, and I couldnt be more grateful. I trust Performance Tire to get the job done honestly and as quickly as possible without compromising quality!

Al
Review №67

The service is amazing the team knows the product well and surprisingly they dont over charge.

Jo
Review №68

Great place to buy tires and service for your vehicle. Helpful and friendly staff.

Te
Review №69

I have been buying tires from this company for a while now and I can tell you that they are a great group of guys,I would highly recommend them any day of the week.

Da
Review №70

They have always taken care of me for over 30yrs.

ma
Review №71

My wife went in for new tires. She explained exactly what we needed and they were professional about giving her all of the options that would meet her needs. They didnt push an upsale for tires that she didnt need, but they simply looked to take care of her and produce a satisfied customer.

St
Review №72

I wont buy my tires anywhere else. These folks are honest and wont try to sell you things that you dont need. Because its a family-owned business and not a big chain, you know youre dealing with and dont have to deal with the big corporate runaround.

Wi
Review №73

Anything you need they have or can get in 24 hours

Al
Review №74

Very courteous and helpful. Like doing business with them. They do more than just tires.

Me
Review №75

Wonderful, professional atmosphere, will return for other services.

Ry
Review №76

Family run busines, Excellent service, friendly, helpful, and #1 quality work. Cant go wrong with Performance Tire and service

Ch
Review №77

Performance Tire consistently gets my business and recommendation to others simply because I trust their work and have been the recipient of their kindness through the years. Nick and his dad run a good shop - go check them out!

Co
Review №78

I am very happy with the service Performance Tire gave me. I liked that they followed up with an email to me. I will definitely use Performance Tire in the future.

Je
Review №79

Ive tried other national tire shops with poor results. Other shops actually tried to sell me the wrong size, just because they didnt have mine in stock. Thankfully, a friend recommended Performance Tire and I couldnt be happier. They do not try and pressure me to buy services I dont need, they check my alignment for free and include tire rotation. In short, they are knowledgeable, honest, and do what they say theyre going to. Its the only place I go for tires.

Da
Review №80

Awesome service, great prices! They have taken care of my cars and my wifes cars for years. Always outstanding to work with.

Jo
Review №81

Great work from honest mechanics. I’ve trusted these guys for years with all of my car repairs and maintenance.

m
Review №82

Great service and fair prices. Extremely patient and willing to do whats right for the customer.

Li
Review №83

Another great experience with Performance today. Great work and fair pricing.

Me
Review №84

Great and timely service at reasonable price. It is great to see smiling faces all the time.

Ro
Review №85

Great place, great service. Nick and company are always helpful to make sure you get what you need.

Da
Review №86

Great prices and service.

Do
Review №87

They are a great family operated store,who care about their customers.You get great friendly service at a good price.PS they are honest and will not take advantage of young women or people in general.Im a well satisfied customer and send everyone I know there if they need work done or tires

Co
Review №88

The staff is nice and the place is unbelievable clean, but a little over priced.

ED
Review №89

I should have done this rating a long time ago..Performance has great prices and does great work..I would send anyone I know to them knowing they would be more than satisfied..Good Family Folks and appreciate you as a customer...

Ch
Review №90

Ill echo what just about everybody else states here. These folks are knowledgeable, ethical and above all else, it is clear that theyve built a business on the foundation of first-class customer service.

Ja
Review №91

Great Company....i was financed on my car repairs with Acima and the staff took good care of me and the owner rang me up!!!

Mi
Review №92

Best Tire shop in Memphis and has the best services than any other tire shops in the area and have great deals and Ive been going here for over 25 years.

Ja
Review №93

These guys are smart, honest, friendly and do quality work!They are authorized to service my car.

La
Review №94

Very professional staff and didnt wait too long even with them working me in. I would definitely use these guys in the future.

Jo
Review №95

Just bought 4 Tires from Nick and Performance Tire and couldnt be happier. I have to admit I only went there after first going by Costco this morning and was told to come back tomorrow 30 minutes before they open and wait in line. My wife always gets her tires from Nick and now I will too.

Ke
Review №96

I am a woman and hate having to have anything done with my car because the people working typically try to take advantage of my lack of automobile knowledge. I had a tire blow during an already stressful week and I cannot be more thankful that Performance Tire and Service just happened to pop up on my google after Wal Mart said itd take 5 hours to get a tire changed. The workers were so friendly, and even more important, they were honest. No one tried to cheat me out of money. They got me a quality tire for a great price and didnt try to sell me on anything else. As much as it stinks that I had a tire blew, it worked out because I now have a place I trust and would actually look forward to taking my car to. I cant emphasize enough how much I appreciated the workers here. If you are looking for a quality place in Memphis, I say Performance Tire and Service is it!

St
Review №97

Nice folks, beat wal-mart, Costco, and firestone price.

Da
Review №98

Exceptional in every way! I drive out of my way because these guys are courteous, honest, professional and have great prices!

Ri
Review №99

Been using their services for tires for 5 years and the service is excellent. The mechanics works hard to get you in and out.

No
Review №100

Bought 4 new Bridgestone tires from another tire shop for a 2013 Camry. Left with a tire that made a creaking sound in front left tire and vibrating steering wheel when on Interstate. Went back to tire shop; left with a broken hubcap and a (still) creaking front tire and an excuse(lie) about how the valve stem had been rubbing against the hubcap.Went to Performance Tire and Service, had an actual conversation where they told me that the tires had no balancing whatsoever(explains the vibrations). The hubcap was properly secured(no more creaking) and an alignment was done all for about the same cost that Firestone wanted just for the alignment. Friendly and honest customer service is a value that is hard to find nowadays. So, I just found the place I will always be going for tires and any other car related issues. They definitely deserve 5 stars.

Information
2 Photos
100 Comments
4.8 Rating
  • Address:1744 Bartlett Rd, Memphis, TN 38134, United States
  • Site:https://pointstire.com/performance
  • Phone:+1 901-382-0126
Categories
  • Brake shop
  • Tire shop
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–12PM
  • Saturday:Closed
  • Sunday:8AM–5:30PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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