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Golden Beauty Supply
1820 N Germantown Pkwy, Memphis, TN 38016, United States
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Golden Beauty Supply
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Re
Review №1

Parker was so very nice and helpful. As soon as we walked in the door she ask how could she up. Immediately she went to work. Thank you so very much Parker. I will definitely be back to see you. 100%

Sw
Review №2

This beauty supply house really shocked me. It had everything I needed so I have no complaints it was a One-Stop shop. If you do not want to do a lot of running around like I did before I found this place just start off here.

KJ
Review №3

I love shopping here for my granddaughters hair accessories. They carry large items for long thick hair.

Ta
Review №4

I love this beauty supply you always have whatever you need, very friendly staff and very helpful. Reasonable prices.

Bo
Review №5

I absolutely hate going to this store. The staff and the owners are very rude, especially to African American people: when the irony is African Americans make up the majority of their customers. They wont speak, ask if you need assistance or thank you for your support. I only come here if I am in dire need of a product, otherwise I order online or from a BOB. I try my best to support anyone, but over the years this business has continued to show me that they dont appreciate our business. Please take heed and find another beauty supply store to shop at. Beauty trends around the corner is better than this business. This is all the fuel I need to start my own beauty supply company that will support and appreciate all customers, no matter the race or ethnicity.

Le
Review №6

There is another beauty supply in the same shopping center! I suggest you go there because the people that work in this store are rude and they will follow you around! I don’t know the guys name but yeah don’t shop here! The other store is better

Th
Review №7

Prices are reasonable. They have pretty much what you need, much to choose from

El
Review №8

I love this beauty supply store 😻. Whether I need clippers or clippies... I can find it here

Br
Review №9

My go to beauty supply bc of their location, prices, and customer service. They dont BOTHER you!!! They allow you to brose and shop withput rushing you or constantly following you around. Sometimes it take sa girl a while to figure out what she wants and i like that this store allows me to do that.

da
Review №10

The lady in the wig section was on here phone for 10 min. before she acknowledged me. While she was helping me she keep getting on her phone.

Lo
Review №11

Service was lacking but the store an invarory was top knotch

Br
Review №12

Good quality service

Mr
Review №13

Ask the woman can I get refund for a frontal if it is not the right one for my daughter b4 I purchased and she replied yes just don’t open. Came back the next day and was told u can get a store credit. I’m not even from here and I have long Locs. I can stand these non comprehension/speaking people that are selling BLACK PRODUCTS!

pH
Review №14

They do NOT value the customer here. Its about the dollar...YOUR hard earned dollar. Spend it with those that value you. Dont make the ungrateful MORE RICH. They are conveniently located..but you will have your self respect. Dont shop here.

Sh
Review №15

It has a lot of variety. They have good customer service, including saying hello. They do observe customers, but in the normal perspective. They dont constantly follow people around the store, and they are very helpful.

Jo
Review №16

I shop at Golden Beauty Supply upon every visit to Memphis. Large selection, wonderful, helpful, and knowledgeable staff. I am always pleased and look forward to return.

Ca
Review №17

Yall this is the ultimate beauty supply store they have everything, staff friendly and helpful

Ja
Review №18

1st time shopping there. Nice clean store. Tons of items

Ky
Review №19

Very Unprofessional! And What Really Bothers Me Is WhenThey Literally Follow You Around Like You’re Going To Steal Or Something . Only (Black People) Specifically.. This Store Makes Me Feel Uncomfortable . I Will Be Taking My Money Elsewhere!

Lo
Review №20

Its a really nice place to get your hair products

Be
Review №21

I am new in town. A Travel Nurse. Finally found beauty supply store who is unprofessional and closed and locked their doors 6 minutes before their post time to close. So much for southern hospitality and professionalism. Very disappointed in Memphis, TN. This is a part of the reason why. What if I told my patients I was too tired today so I am leaving work early and not going to provide service.......Smh.

Ch
Review №22

I love that they always have what my kid needs for their hair.

Fr
Review №23

I love it. The lady in the wig section always gets me right

Ro
Review №24

Beware Please do not trust the products that they are selling I purchased fake kiss bleach the guy that was on duty was very ugly telling me I can only get store credit!!!! Which I feel like if your selling fake products you should be as kind as possible

Ke
Review №25

My favorite beauty supply store. Nice people!

An
Review №26

ITS HARD TO SHOP WHEN THE WORKERS ARE ALWAYS FOLLOWING OR WATCHING YOU LIKE YOU ARE GOING TO STEAL. NO REFUND ON NOTHING, CANT TRY ON YOUR WIGS. CUSTOMER SERVICE IS HORRIBLE.

Do
Review №27

A variety of everything. Nice store . 🎭 Required

JA
Review №28

Excellent customer service...reasonable prices.

st
Review №29

They had everything you need and great customer service

Ca
Review №30

I love this store. I always find what I need and the employees are usually very helpful.

Lo
Review №31

They are always open later than the rest prices are reasonable and they are always helpful. I bought some opened makeup before and they let me return it with no problem

De
Review №32

Great shopping

Te
Review №33

Always busy never no one on the floor to help you. The other beauty supply stores down the hill from there is the best

Sh
Review №34

Clean everything was in order.

Ca
Review №35

I have questions when I enter, but theres nobody working the floor.

Gr
Review №36

Well stocks throughout store

St
Review №37

Always have what I need and prices are great. Service is great 👍

Ta
Review №38

The people here are GREAT!! I was greeted and asked if I needed assistance. I could tell they had a connection with their customers. I live almost and hour away but I would drive just to come here. Very friendly and MANY options on products and hair

My
Review №39

Like this place. They always have hair in tons of colors, which I like the most. They also have a variety of brands to choose from so I always find something new I like. They have recently beefed up their apparel section, of which I dont use but have noticed. They have good prices and selection on the make up. The staff is getting better with their customer service, they used to be very abrasive.

Je
Review №40

The employees were so nice and very attentive. The shop was very nice and clean.

Va
Review №41

THEY HAVE EVERYTHING U NEED!!! NO MATTER YOUR HAIR TYPE!!

3c
Review №42

Usually good CS but today ignored me, until I was about to walk out. The older man there kept spraying disinfectant choking me THROUGH my mask! The older lady spoke up but he was rude as hell! No apology. Dishonorable! I WILL NOT BE BACK

Fa
Review №43

Great product! Good safety measures being taken because of covid-19

Mr
Review №44

My always go to store. But new store has a rewards program

S.
Review №45

Found what I Needed:)

Br
Review №46

Great sales

Ka
Review №47

I can always find what I need at this beauty supply store: wigs, conditioners, crotchet hair, etc.

St
Review №48

Always a nice selection to choose from. No complaints. The staff has gotten nicer over the past few months. There was some issue with people being followed around the store and feeling uncomfortable but that has not been an issue recently. One of the better stores in the area.

As
Review №49

Huge store. Tons of products to choose from. A+

Je
Review №50

Very good with plenty of help if needed!!!

Ta
Review №51

LOVE THE WIG I GOT FROM HERE!!! They also have some of those nice braided wigs im going back!

As
Review №52

Great service! Decent prices

Li
Review №53

Great beauty supply store! Great pricing. Very helpful

In
Review №54

This was my first time going in this store, and I chose it over the beauty supply store by my home purely because of the reviews. Very rude and standoffish, I would recommend you shop somewhere else.

Ap
Review №55

DO NOT SHOP HERE!!! THESE PEOPLE DO NOT SEE BLACK PEOPLE AS CUSTOMERS. THEY SEE US AS PEOPLE THEY HAVE TO KEEP AN EYE ON AS WE ARE SHOPPING. WHERE ARE THE BLACK OWNED BEAUTY SUPPLY STORES???? WE MUST START SUPPORTING OUR OWN JUST AS THEY DO.

C
Review №56

Always has what I need. Customer service has gotten better since Covid struck but well 👀👀.

Jo
Review №57

My favorite beauty supply store. They are actually polite and respectful of their customers. They also have a large amount of products.

De
Review №58

I have been coming here for the last 10 years. They always have what I need. The weave selection has gotten better over the years and they offer almost every color you can think off. The associates are nice and give me advice as to what kind if products Im looking for and the difference between the weave and which one is better depending on the price range I want to spend.

t
Review №59

No problem when shopping for my order.

Ca
Review №60

Theyre supposed to close at 9pm!! We arrived at 8:54pm and they had the doors locked talking through the door. They said were closed! We said, its not even 9pm! We just need a wig cap for a client. They kept saying were closed and wouldnt let us in. Well, the owner should change the darn closing time to 8:45pm since they wont let you in right before 9pm. This checkout wouldnt have taken 2 min.

Er
Review №61

All your beauty needs

Ad
Review №62

Friendly service. Wide variety of products.

Br
Review №63

You’re recorded upon entrance. There’s a camera monitor that shows every aisle. Nice selection of products and friendly staff. Their prices vary. Some items were cheaper here than in retail stores like Target, Walmart, Sally’s. Braiding hair ranges from $1.49-$5.99 (I believe that’s the highest price seen). Kid’s barrettes and hair balls are $1 a pack.I just wish it was black owned. So until I find one black owned and operated we’ll go here.

Sh
Review №64

I love their hair,so many varieties and the people are so nice there. Will be coming back

Ca
Review №65

I can always find what I need and plenty of alternatives. I appreciate the variety of products for any hair style I desire.

Sj
Review №66

Great range of items from a to z however no one knows what they even sell in stock cant answer questions or even about the products plus this is if you can get them to speak English

V
Review №67

Always have what i need if not they will let me know when it will be available be sure to wear a mask it is a must when entering the building

Lo
Review №68

Clean, very friendly and always have what Im looking for. Prices are Affordable.

b
Review №69

The Asian woman at the counter had gloves on. I was like why do you have on gloves. She said the money is dirty. I was like whatever. You touch your personal money without gloves. I felt as if she wanted the money but didn’t want to touch it coming from a dirty African American in other words.

Hu
Review №70

Nice and friendly

Ed
Review №71

I found the items I needed and Gave discount.

Di
Review №72

TERRIBLE EXPERIENCE AT THIS PLACE. I CAME TO BUY SOME CHEMICALS AND WAS ASKING FOR HELP THEY WERE VERY RUDE AND NOT WILLING TO HELP.NEVER SHOPPING HERE AGAIN

J.
Review №73

Same as any other. Has a large selection of hair to me. And a variety of hair products.

Sh
Review №74

Great customer service lots of products

Sy
Review №75

My go to for all my beauty needs! I love it

Jo
Review №76

They had really good masks.

Xa
Review №77

It has so many options!! The people are helpful. The hair is relatively reasonable. I enjoyed it and will be going back from now on!

An
Review №78

They have everything here!

Ch
Review №79

Very racist. One oriental lady snach a wig out of my hand that l wanted to write down some information about. Another African American woman started to put her items back but l insisted that she didnt. But the racist oriental women told the African American woman she could put her items back. The oriental women was rude and didnt care about her Afro American customers. I told her l would not be back she was not concerned or bother about me being discontented with the service l received. African Americans need to boycott her business she has gotten beside herself because her business is doing so well which is supported predominately by African Americans. We need to take a united front against such racism.

Me
Review №80

BEWARE. Psychopathic management.They accepted my credit card after a rigorous documentation check and AFTER the transaction was over, the male manager and older female employee became aggressive. They yelled at me and threatened to call the police. Stunned, I said okay, I’ll wait. I stood there and held my purchases, confused, until an equally confused cop showed up.I apologized to him, showed him the documentation, and asked the manager to do the decent thing and apologized.He laughed in my face.Truly horrifying experience. Honestly the hostility began after I mentioned I was Jewish so I don’t know if they had some kind of bias but this was, I must say, a highly upsetting and disturbing experience.Please use caution here. Very strange vibe.

Cr
Review №81

I purchased a wig from here on 1/27/2017. Took it back the next day because the crown of the wig was nappy. The lady at the register told me that it was suppose to look that way. Guy in the back was really nice and helpful but the lady in the front wouldnt let me exchange for a different wig. Wig is basically a $50 lost.

Sh
Review №82

I shop here mostly for the really cheap eyeliners, scented oils and browsing the makeup aisle. They dont follow you around, and have a fantastic wig room. The staff is really nice and helpful.

Re
Review №83

Very poor service now by management. Assistants are very helpful and sweet but New manager is rude and condescending; Not at all concerned with customer service.

An
Review №84

Wide selection of diverse and obscure beauty products of all kinds at great prices.

ma
Review №85

They are never out of stock I enjoy the friendly staff

Ta
Review №86

Great selection of hair products.

To
Review №87

I really dont shop at beauty supplies stores because of racial profiling but this one is ok. I stop in every 7 months just to see if they have any new inventory. The employees dont follow you around thats a good thing.They are actually nice and friendly.I would recommend this store.Great customer service.

Sh
Review №88

I wanna say there my second favorite hairstore

Bn
Review №89

I love this place they hv a huge selection of hair products makeup, accessories, beauty care products, wigs, fashionable clothing, hats, and alot of staffs in very good prices

Br
Review №90

Great prices, alot of variety and great customer service!

Ya
Review №91

If you need good cheap eyelashes this is the place!

Na
Review №92

Very nice place cheap price well be going back.

Je
Review №93

Always have the best beauty selection around and prices are very good!

K
Review №94

Customer service/cashiers or owners are always friendly and helpful. They always have what I need when I do go. Close to my house a huge plus.

Pr
Review №95

Sevice was nice.....all beauty supplies you need

Me
Review №96

Everything is so neatly organized. The staff was helpful.

sh
Review №97

I love it its a bit expensive but it has great stuff. Need another location in desoto county ms

Ce
Review №98

My go to beauty supply store.

Jr
Review №99

I know everyone in this store and they are ALWAYS helpful to me!

Gl
Review №100

The Jeri Curl juice has eyes.Every customer isnt out to steal from you all.

Information
35 Photos
100 Comments
4.2 Rating
  • Address:1820 N Germantown Pkwy, Memphis, TN 38016, United States
  • Phone:+1 901-759-0025
Categories
  • Beauty supply store
Working hours
  • Monday:9AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:11AM–7PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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