I love going to Dollar general store but now they dont have very many products in there to get like house cleaning products but I will still go
The Customer Service and Care could be improved. During checkout on my store shopping experience at this location on Thursday, December 31, 2020, both sales associates at the store (one I assume the MOD and the other a store associate) were discussing (griping) about an in store store situation involving another employee. This was very unprofessional and distracting to not just myself, it was so for other customers in the check out line, who also shared their unhappiness with the discussion, behavior, and conduct the sales associates displayed. While I understand the stressors and disappointments that employees and staff feel at any job ( and especially retail and service jobs), discussing these things while providing a service to customers is a definite nay and turn off for me. My view is that the sales associates could have waited to discuss these things when no customers were present, or on their breaks, or at closing time. I am very disappointed and dismayed at the conduct and conversation displayed during my shopping experience at this location on December 31, 2020. I do hope my comments are taken into consideration and conduct and conversations like this will not happen again. Remember customers are always watching and listening while shopping.
The store is clean and staff is polite.It was easy to shop no cluttered aisles.
Great, Great and Great and that sums it all up. Customer service was great and I will definitely be back soon. Great place to shop.
Dollar general have good bargains and quality goods to choose from
They had what I needed, and the store was clean, the cashier was very nice, what more can a person ask for. I will be back.
Yall need more whatchamacallits... Please and thank you. Your whole team is always respectful and friendly 😉 excellent customer service!!!
I was disappointed in the store. They where out of allot of things had to go to family dollar instead
The store is always clean and organized. They are just a little slow.
Lights were all on, within store hours, but doors were locked. Nothing explaining why. Went to another store and it was open, so its like someone walked out in the middle of a shift and locked the doors.
Cashier was friendly. Observed social distance well
Need to put supplies up and clear the aisles for customers to walk through.
Rude cashier. Not helpful . Had to walk the store to not find what I was looking for.
Checking out is kind of a slow process.
Great customer experience
Courteous clerk and had the item that i was looking for.
Great atmosphere. Friendly bar n great conversation
One of my favorite stores to visit. It seems pretty unfair for the cashiers to have to stock all the products and also keep an eye on the cash register. They should have a full time stock person.
Dollar general has good deals especially for home cleaning products, crafts, plus...
Had a good shopping experience
Love shopping here
I needed Foil really quickly. I was able too park conviently. The store was organized. The customer service was great with a smile.
I found what I needed and the store looked to be well stocked and orderly.
No one greeted. When I first arrived. Store was clean. It was a nice visit
The new Manager and her staff are amazing. Friendly, and really getting the store in order.
The store is not clean
It so nice and the major grocery not hard to found
Convenient in the neighborhood
Prices and you can find things that no other stores have.
Fast and friendly service
Nice Service.
Despite all of the commotion about the virus, the cashier demonstrated good customer service....
It closes unexpectedly. Went at 4 told me they were closes
VERY NASTY & FILTHY STORE! If I could rate that store negative 0, I would. On March 1, 2019 at approximately 5pm, there were 2 female employees complaining loudly, as if they didnt care at all if customers heard them, about the fact that they did not want to be at work. One of the females stated that she wish there was something she could do to speed up her time at work. When I arrived at the register, I was almost forced by the female employees at the register in a very nasty tone to pay with cash. When I presented to her my method of paying, she made faces and frustrating mumblings. She kept saying as I was trying to pay her, Come on! Come on! Come on! When she saw I was clearly getting highly offended & asked was she trying to rush me, she never apologized, but said, You shouldnt have taken it that way as if I was hurrying you. I responded, I am a customer. How else do you think I should have taken your negative remark of telling me repeatedly to come on, come on? The 2 female employees at the register were EXTREMELY RUDE & did not give me Corporates phone number when I politely requested it. I had to find Corporates phone number myself & spoke to them indepth. The employee responded as if she was never going to be talked to by her superior at Dollar General. VERY NASTY attitude. Dollar General, as the old saying goes, When the cat is away, the mice will play. Those 2 female employees are a very poor representation of your store. I truly hope you do something about them.
One of the cashiers was very rude and followed me around the store. I had picked up some laundry detergent on aisle and found another on a clearance rack so I set the one I didnt want down and picked up the other, she came back around and rudely stated If you aint gonna buy dis one den you need to put the other back or folks gonna think dis one on discount too. I replied I apologize Im kind of in a rush. she said Whateva and proceeded to walk away. This lady doesnt need to be dealing with customers or interacting with anyone if she has a shi*** attitude. I didnt ask her to fill out that job application. Find you a new job lady. Your rude.
I quickly was led by an assistant to what I was searching for.
Very convenient
Prices. Are higher than they SHOULD be economical still.....
Nice place too shop
This is the second Dollar General Store Ive been in this week and nobody knows where the key is to the bathroom or the bathroom is out of order. Now I feel like if Im spending money in these stores they should be able to accommodate me with the bathroom.
Great location
Great service. Very friendly and courteous employees.
People normally bypass the Dollar Store and head to the department store or Walmart but you should stop and check them out they jave some neat finds. If youre lucky you wont have to wait as long as uou do at the larger chains.
Always out of everything
The lady at the cash register was very nice and personable.
Great store everything I need right in front!
My visit was pretty good.
They are very lazy. I had a return with receipt. The lady said that she couldnt read the bar code on it. I went to another store on Winchester and the manager helped me. I lost money on one of the items because it had been marked down. I called the corporate office,gave a report and they didnt call me back. I will NEVER use another DOLLAR GENERAL STORE again.
Quick and convenient to grab small items on the go.
They get five stars for excellent variety good service and low prices my favorite
I enjoyed shopping in there because I found what I was looking for.
Great plAce. To dine
It is a good place for save money .. Everything is a $1 LoL
Got my Dasani water while it was 2for$7
Great service
Very nice cashier, store clean and organized.
Can find household items and can use digital coupon
The store located on Shelby drive closes and states online that it closes at 10PM and when I walked in they told they were closed and I asked why and their response was “Oh we are just closed” and I repeated again. And again their was “we are closed”. Which I found it disrespectful because it stated 10 PM not 5:26pm.
Great prices and services.
Closed 10 minutes early, was 950 PM. Kid was a real smart alec also, cant do anything about it. Oh really, we will see.
👎👎👎👎 I will not visit this location again
Ok
No Cranberry Sauce. Seasonal.😡
Poorly stocked shelves, and very cluttered isles.
I love all the dollar stores. You can really stretch those dollars out
I found everything that I needed.
Great customer service 😊
Good place to get house hold items
I enjoy going to Dollar General instead of Kroger. They have cheaper prices on certain items.
Quick and easy shopping.
The store is a mess what happened to the other workers why did you move them !!!
They have terrible customer service and you are always waiting in a long line
Customer service was okay. There was no the line this time.
Need to be careful Cleaner.
It was well organized and clean
Nice place to shop at. Friendly customer service.
You already can tell by the photos this place looks run down
Nice place for a quick visit
Everything was in order.. Nothing bad to say.... Its your average D.G.
Great place
Higher prices
Love this place get in get out great
Have what you need on the smaller needs for sure
A lot of great products
Awesome
Good service
Lines are a little long at times. Customer service is nothing to commend.
Great place with inexpensive deals
I was so busy trying to catch someone stealing and running out the store after them playing police
Great customer service
Good items but bad attitudes.
Always great prices
Everyone there seems to pay attention to me and help me when I was trying to locate extension cords.One of the guys said if it is not what I need I can bring it back.
Great savings!!
Great customer service
Its the same where ever you go
Great customer service....
Great in and out shopping