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Wolfsburg Automotive
5331 Summer Ave, Memphis, TN 38122, United States
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Wolfsburg Automotive

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Ma
Review №1

Amazing service! Quick fixes, honest work, at great price! Saved $800 by choosing Wolfsburg instead of the dealership. Thanks to the guys here, I will be returning if I need future repairs.

Vi
Review №2

Awesome experience! They care about their customers and Euro car enthusiasts.My wife and I are both in the military and dont get allot of time off but they were flexible with our appointment changes. We traveled over 2 hours to entrust Wolfsburg Auto with my Golf R and we were not disappointed! Easy drop off and Eric was super knowledgeable about my car! If you have a VW/Audi this is the place to bring it! I am willing to drive back because I know they do great work! Thanks guys! 👍

Ch
Review №3

Great place for VW, Audi, and Porsche repair. I have used these guys for service for the last few years and have always had a great experience. They are extremely thorough and fair. I recommend this shop to anyone looking for great work at a fair price.

Gl
Review №4

My SIL referred me and they are fantastic. A great job and reasonable rates. Thank you Wolfsburg Automotive.

Be
Review №5

Gute auto mechanics here. Great customer service and staff. I wouldnt take my car to any other shop in town. Fair prices too, no wonder they have been in business as long as they have.

Ph
Review №6

Amazing service. I needed my car maintenance done same day and they were great about communicating their progress and getting it done by then.

Ba
Review №7

Awesome and very knowledgeable team of individuals! Been using and referring them for years for all our euro cars and never a disappointment.

ja
Review №8

Great experience with these guys. Having recently bought a GTI it was giving me a few leaks and problems. They went far and beyond and fixed everything at a very reasonable rate. Don’t waste your time getting your VW looked at anywhere else. These guys are professionals and Eric’s communication and service is great 👍

Ro
Review №9

Excellent service. They fixed my Audi and worked with me very well. I get my regular service here too.

Ja
Review №10

Excellent work. My 2013 Audi A-8 is running like new. I had all kinds of lights lit up on my dash. It looked like Christmas. All is well now. Also Eric gave great customer service.

Na
Review №11

Have taken my vw here a few times and they have always been very nice and have quick service. I used to only go to be dealers but this is my new go to service center.

Ja
Review №12

I brought my Audi in to locate a few oil leaks and a transmission leak. When I called ahead, I was told the transmission tailshaft seal would be about $280. So I make an appointment 2 weeks ahead of time and arrange for transportation during the time for repairs. I was fully prepared to spend over $1300 to fix the leaks and happy to spend $89 to have the leak location detected. I was given an invoice for two diagnostic fees (one which was taken off due to me never asking for the service) and an estimate to repair pretty much every engine seal, a few transmission seals and replacing the turbos. The total of all the repairs was over $11000. My disappointment comes from the fact that I (not a mechanic) was able to locate the 3 leaks. Nothing is wrong with the turbos, the transmission leak is ONLY from the tail shaft seal and the engine leaks are from the cam seals and the turbo oil line. Why did I pay to have you tell me everywhere a leak could have come from and why didnt you just FIND it and give me an estimate to REPAIR it. If you are ever hiring, let me know. I am happy to guess on repairs.

st
Review №13

Very professional and stand behind their work

Ai
Review №14

In July 2020 we took our Tiguan here to get the oxygen sensor replaced, but got our car back with a gas tank issue. We paid $2000 to replace the oxygen sensor, as well as a few other issues they recommended needed repair, but were happy to pay as long as our car was fixed.Once we got our car back, every time we removed the fuel cap, there was suction and noise from the tank, and the gas gauge was wrong and never reached full. We called the shop back about the new issue within 24 hours of getting our Tiguan back. They told us that they had performed a smoke test on our fuel system and found leaks, but we refused the additional ~$1700 repair of a complete fuel tank replacement, so these issues must be due to the repair we refused. They did not believe us that this issue didnt exist before it was brought in. Fast forward to January 2021, after just suffering through this new problem with our car since we just paid so much to fix it, we finally took our car to another mechanic and they found that Wolfsburg had left a clamp on one of our fuel lines when they performed the smoke test. We have the clamp as proof. We are new to Memphis and trusted this place due to the great reviews, but had over $600 worth of new damage due to their negligence and the car still needs further repair, but at least we arent afraid it will blow up anymore.UPDATE: Wolfsburg reached out to us very quickly to resolve this matter, took responsibility for the mistake, and reimbursed us for the additional charges. We feel good about bringing our car back to them after this interaction. Thank you.

Ja
Review №15

Service is second to none. I’d take my car back any time. Highly recommended.

OJ
Review №16

These guys are superb. They are the most forthcoming and professional individuals I have ever come across in the auto mechanic industry. They mustve been Boy Scouts coming up; thats the kind of trustworthiness they have earned from me in the few months Ive done business here. Looking forward to continuing business with you guys at the new location!-OJA

jo
Review №17

Wolfsburg is amazing. I have never had a problem they couldn’t fix. They are very accommodating and get the repairs, maintenance whatever done quickly and effectively. Jim is an amazing guy and his guys know their business.

Ch
Review №18

Great service from a small specialty Audi/VW shop

je
Review №19

Service was great and quick. I was in and out in a hour and also with an inspection of my car to let me know of what was in the future

An
Review №20

Nice altitude and by guarantee.. They are the best..

Dr
Review №21

I did a drop-off; they serviced my car the same day. Courteous, friendly and knowledge

Bi
Review №22

I took a vw in with a number of problems that had been looked at by another shop that could not locate the problems after several weeks of testing. Wolfburg Automotive located and repaired the issues while keeping me abreast of their findings. The problems I were experiencing have been resolved and I am finally on the road with a dependable vehicle.

Ke
Review №23

(This is an update) Ive been taking my cars here for about 7 years now. It was the best decision I ever made. My husband was so impressed, he tried to get a car like mine just so he could use them too. They are knowledgeable, and affordable.

Jo
Review №24

Top of the line auto mechanic. Everything they do is top notch. Honest and they never try to sell you more service on your car. Best mechanic weve ever been to bar none!

St
Review №25

Big shoutout to Wolfsburg Automotive. I am not local, but saw their name on Porsche indy shop list. Asked them to perform a Pre Purchase Inspection (PPI) on a used 911 from a local seller, and they came through with flying colors. Communications and service were really effective. I talked to two (maybe three?) different people over the phone over the course of few days, and they knew exactly what I needed and handled the scheduling, inspection, reporting, and payment smoothly. Thanks!!

De
Review №26

Love this place. Take my old 2006 Audi A3 there for service. They do a great job and their repair prices aren’t ridiculous like the dealership and other service repair places! I highly recommend 👍🏽

Jo
Review №27

Dont take your car to the dealership. Bring it here. These guys know what they are doing and are reasonably priced. Pat and Jim and their techs always took great care of my 2008 VW GTI. I highly Recommend.

Ke
Review №28

I have been taking my Volkswagen here since I moved to the area. These guys are great. Honest and very good at what they do. Repairs are always done well and they are very upfront about any issues with your car but are not pushy. Highly recommend.

Da
Review №29

I worked with Eric to have a PPI on a 996 generation Porsche 911. He was extremely knowledgeable and accommodating, getting the car in within 2 days. His team did a thorough review of the car, providing detailed notes and pictures to me via a web portal, all for a competitive price. Afterwards, Eric availed himself for a follow-up call about some specifics as well as his general impression of the vehicle. All around great experience!

Te
Review №30

Excellent customer service

Ju
Review №31

Great place! Highly recommend. Took care of my Audi A3 quickly! So nice to have folks you can count on, Thanks to Jim and team!

Da
Review №32

Great, great, great place ! I can not express how absolutely great thier service tech TIM is . There will never be anyone else but Tim and Wolfsburg Automotive touch my cars. Blown away at the great deal of compassion and care these guys have for someone elses vehicle. They say to find a job you love and youll never work a day in your life ! These guys prove that to the max !!!

Pa
Review №33

Place is an absolute gem for the VW/Audi/Porsche owner. Not only are they enthusiasts they’re factory trained and just go above and beyond. Can not recommend these guys enough. Great work

Be
Review №34

I wrote 2 reviews to give anyone else looking 4 the savages of the Audi, V.W, and Porsche community notice that this is the only place 4 u. I needed a fuel pump replaced in an Audi A4. Everyone in the city was costing$ 1200. I simply couldnt afford it, but Wolfsburg did it for $900! I couldnt believe it! They are beasts, and deserve their high rating. No1 else will touch my car!

me
Review №35

Superb service as always!!

Ch
Review №36

Have used them in the past and now using them again. They are knowledgeable and less than taking your vehicle to the dealership.

Ma
Review №37

Honest and reliable

Ch
Review №38

Great experience after taking my car in to avoid the Audi dealership. They can handle all scheduled maintenance for VW, Audi, Porsche and Mini!

Ja
Review №39

Love this place. This is the only place I will take my VW. Great customer service and great service. Definitely would recommend Wolfburg to anyone.

ri
Review №40

They fix my O5 Cayenne S and gave me an excellent price. I will never take my truck any where else.

An
Review №41

Best mechanics for VW/Porsche /Audi Owners. Can diagnose the problem immediately and supply cost effective solution. You are wasting your time and money at other VW/Porsche /Audi mechanics.

Ch
Review №42

I have a 2000 Turbo Beetle with 175k miles on it. It has to stay alive to get me back and forth to work and around town. The crew at Wolfsburg understands that and charge me (and you) prices which keep them in business but you away from having to buy a new car.They are the BEST.

Ke
Review №43

Expensive but they fix what is wrong and tell ya why

St
Review №44

Great place

Tr
Review №45

Always does good work . Well be I repeat customer.

To
Review №46

Jim (the owner) and his team are great. This is the only place I take my Audi Q7 for service and/or repairs. They are concise, efficient and guarantee their work. They really work with you and you wont break the bank. They are the best around for German cars.

Ro
Review №47

Don to earth guys that does excellent work .MPD

Sa
Review №48

Best mechanics in town especially Volkswagen and Audi these guys know their stuff and dont charge you out the Wazoo like everybody else no rip off here

Er
Review №49

The best shop for VW/Audi/Porsche in the mid south. True German car enthusiast. Have used them exclusively for 5 years and would never go anywhere else. Like the anti-dealership, they treat their customers like family. Expect to schedule 5 or more days ahead, as they stay very busy.

Ro
Review №50

Great shop, Jim and Eric are honest and willing to work with you to insure you understand whats needed for your vehicle and when. They have also steered me away from unnecessary service items.

Au
Review №51

Best service I have received at any auto shop. I wouldnt trust my Volkswagen with anyone else. If you own an Audi/Volkswagen dont waste your time, come straight to Wolfsburg.

Bl
Review №52

This is THE place to go for any Volkswagen, Audi, BMW, Mini, and Porsche needs! From minor repairs & tune-ups to top-notch performance upgrades, Jim, Patrick, and the entire Wolfsburg Team have the knowledge, experience, and pricing to keep you happy. After one visit, youll understand why more and more people are Ditching the Dealer, and going with a locally owned company they can trust!

Da
Review №53

Visited the guys two times, and both times they have seemed really knowledgeable and taken great care of my car.

Ba
Review №54

My car came back clean and drove home like a dream. I think my problem is fixed.

Ge
Review №55

Just got my VW back after having the valves cleaned. Car runs like new, great price (especially compared to the dealership) and great service. Will be using them anytime I need work done in the future.

re
Review №56

It is soooo hard to find an honest mechanic unfortunately in Memphis. I have used dealerships mainly for my Jetta, and been taken advantage of. I saw a Wolfsburg ad in our entertainment mag and tried them out. I am very glad I did, they were a bit cheaper and had me fixed in about 2 days, which dealerships said a week. I hope they see this, & I will spread the word to all my VW buds- great job! Nice owner too.

Cr
Review №57

Absolutely wonderful. Very professional and timely. They take good care of my VW Touareg and Jetta. Been going to them for 4 years now and, they know what they are doing. Wouldn’t trust no other shop in Memphis for my VW’s.

Ja
Review №58

Ive been coming to wolfsburg auto for about a year now. Ive always had anxiety about mechanics because you never really know if theyre telling the truth or just trying to get as much money from you as possible. Let me reassure you that these are the most honest mechanics Ive ever visited. They repair things and they stay fixed. The dealer told me I needed $7000 dollars worth of repairs and it turned out I didnt need over half of the work done that they recommended. Jim and Pat of Wolfsburg Auto were honest and reliable and I would highly recommend them to anyone who needs a GREAT autoshop to service their vehicle. I cant see myself going to anyone else again.

Ti
Review №59

My experience with this shop has been nothing but great! These guys have a passion for the product and it shows. Jim and Eric have been a pleasure to deal with. The best vw audi shop in town

Br
Review №60

Great service!!!! These guys really really know their VW/Audi stuff!!!

Gi
Review №61

Wifes Toureg went crazy while we were in Memphis. Thankful I found these guys. They understood my situation, only being here for a couple days. Know it would have been a ripoff at another place/dealer, who would have capitalized on my misfortune. They got in in, diagnosed and fixed in 24 hrs. Runs better than ever and less than 300 dollars. Wish they had a shop in Austin area.

Jo
Review №62

These guys have been fantastic. Knowledgable, passionate, straight-shooters all, and an active social media and web community is a nice touch. I have never felt like I was overpaying for any service, though I cannot directly compare their pricing to other shops. My GTI and I approve! :)

Se
Review №63

These guys are great! Theyve been very helpful with my Jetta TDI.

Gy
Review №64

Super expensive but reliable

Ad
Review №65

Own a VW? Why would you take your car anywhere else if you are no longer under a manufacturer warranty that covers standard maintenance? Jim and his staff offer excellent service at excellent prices. Our 10 year old wagon is is running great thanks to their superior skills!

Ch
Review №66

Honest and fast return service, reasonable priced. After going here my family we never go anywhere else for our Audi repairs!

Ty
Review №67

Friendly staff, unbeatable prices, high quality repair and service! Cant ask for much more!

Am
Review №68

Impeccable service, the only place I took my Mini for nearly three years. Nothing but the best!

Ch
Review №69

Thanks for the good service guys

Jo
Review №70

Jim and his mechanics (Tim) did a excellent job installing a new water pump, timing belt, all rollers, AC compressor, dryer, hi-low valve and complected it all in one day.

Sh
Review №71

Expert knowledge and outstanding service with a personal touch! I cant recommend them enough.

Ma
Review №72

$135 for an oil change on VW GTI??? That is an unbelievable price. I had taken my car in previously on recommendation from Gossett to adjust coilovers - they did good work, although that was >$200 in labor as well. Perhaps my expectations for experienced service pricing is off, but my personal perspective would suggest asking for expected costs up front.

Mi
Review №73

Very knowledgeable and honest. Have been taking my cars to these guys for years.

Ma
Review №74

These guys are very knowledgable, Very friendly and willing to answer a hundred questions without being annoyed. Their prices are very fair and transparent. Technicians working here have multiple certifications by the manutfacurers in handling audi/vw under their belts.I would definitely highly recommend checking them out if you happen to own an Audi or VW brand of vehicles in Memphis !!

Qu
Review №75

The guys at Wolfburg got my 2009 Passat with an overheating problem and a squeaky front end; all from aftermarket parts installed incorrectly. After preparing me for a cost of about $1000 more, they told me they were able to just tighten up the front end and correct the overheating problem with a stock intercooler and stock fans. The price was significantly less than what they said the most it would be and on top of that, they gave me a free key fob guard for the door after I lost it myself before I even brought it to them. The only room for improvement would be it taking a little longer than I expected and I didnt hear from them a whole lot throughout the process. Will use again and strongly recommend to anybody with a German car!

Da
Review №76

Great group of guys who really take Fahrvergnügen to heart.

Ga
Review №77

Very good services and better prices than dealer.

Wi
Review №78

The only place I trust with my VW

Mi
Review №79

Im new to Memphis and obviously owning a VW I looked for an independent shop. I worked my way through college in an independent VW shop and these guys are top notch.

Mi
Review №80

I wouldnt trust my A5 to any other repair shop. These guys are the best and you wont find better prices anywhere!

Sa
Review №81

Jim & Patrick live & breath German cars. They have serviced all my VWs since they left Gossett & opened there own repair shop.If they cant fix it nobody can!!

Ac
Review №82

The place and people are somewhat unresponsive. They’ve been unavailable a few times that I’ve called on different days and times, left a few voicemails that I’ve never got return call back about. Uncooperative at many times.

Ge
Review №83

Passed by it

Pa
Review №84

Honest dependable work at reasonable prices

Ge
Review №85

Thanks to Wolfsburg, Jim, Pat and their team, I got my car back. I had my car towed from the dealer to Wolfsburg VW. When giving the tow truck dispatcher instructions, they said they didnt need the address for Wolfsburg, they tow a lot of cars from the dealer there. My just in VW warranty needed an engine swap VW declined to repair (long sad story). I found a used low mile engine, and Wolfsburg installed it as promised, ahead of time, without all the issues of the VW dealer service department. Under warranty youre stuck with the dealer (who screwed my car up more than once). After warranty beat a path to Wolfsburg. Make your appointment early, because they are popular and busy. This is a competent garage, a great value in VW specialized service in the Memphis area. Thanks Wolfsburg.

Ca
Review №86

Great service.

Wi
Review №87

Best VW shop in town!

Fr
Review №88

Great service and Jim will shoot you straight, I refuse to take my car anywhere else.

Ed
Review №89

Best place for your Porsche or Audi

C.
Review №90

Good work at reasonable price

An
Review №91

VW Audi and Porsche experts

Ja
Review №92

Awesome service

Te
Review №93

Great friendly service

La
Review №94

Great

LA
Review №95

Nice Guys!!

Ca
Review №96

The Best!!!

Information
45 Photos
96 Comments
4.7 Rating
  • Address:5331 Summer Ave, Memphis, TN 38122, United States
  • Site:http://wolfsburgauto.com/
  • Phone:+1 901-761-3443
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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