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Best Deal Auto Repair
5260 Elmore Rd, Memphis, TN 38134, United States
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Best Deal Auto Repair
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Al
Review №1

The owner is accessible, knowledgeable, and professional. His reputation allows him to hand pick his clientele. Auto repair is hard and risky business that relies on the honesty of the customer to complete their obligations of payment, when services are delivered. Gerald has always been upfront, but most customers want Miracles with failing and aged cars without the integrity to pay what the work they want weighs.

dd
Review №2

I most definitely would not recommend; very rude and very poor customer service by owner. He do not like to be question. I ask for a breakdown parts vs labor and he got very upset. I made the bad mistake telling him what dealer wanted to charge, never every again. I will make sure I listen to the reviews the next time they were so true. The best thing he did was told me to pick up car and yes I did go back to the dealer and let them fixed it which we end up paying 1,300.

Er
Review №3

Great service! You will not be disappointed. He hooked my car up and it was reasonable.

Po
Review №4

Wouldnt trust my car with anyone else! Everyone is friendly and Gerald make sure you understand what is going on with your car and the steps he going to take to fix it. I am a forever customer.

Sy
Review №5

Wish I had read the reviews on Best Deal Auto before I made that costly mistake. I took my 99 GMC truck to (Jerald all talk ) the mechanic for a check engine light on, brake light on,truck cutting off..After keeping my truck for four days and $1,400.00 dollars later when I did pick my truck up I noticed that it still was cutting off after start up but the check engine light was off at that time.But after driving later on that day check engine light was back on. Call Jerald explained to him that I still had the same problems he told me to bring it back.I did take it back he hooked it up again to his little diagnostic device it said the new parts that he put on where still bad...Jerald told me to bring it back at any time he would fit me in. When I did call him back he seemed not to know what I was talking about. When I started questioning him about his work Jerald gets defensive and said I was ignorant. So my advice to anyone that looking for a Good, Honest Mechanic..Afford Jerald all talk worst deal mechanic.

Ka
Review №6

I took my 2015 Nissan Maxima to Best Deal Auto Repair because my vehicle was jerking when I put it in reverse. I scheduled my appointment and showed up and the staff was very friendly. Mr. Gerald came back with the report on my vehicle and let me know that it was my transmission. Mr. Gerald told me what it would cost how long it would take and I agreed. Mr. Gerald fixed my vehicle and it runs great Koodos to you Mr. Gerald

je
Review №7

This is my first time dealing with Best Deal Auto Repair and I must say Mr. Gerald is very direct but tells you the truth and gets to the point. Mr. Gerald took great care of my car. I have to admit I took my car to another mechanic due to my muffler being ripped off and the mechanic put the muffler on but my vehicle started making a loud noise and it was quiet before the other mechanic put the muffler on my vehicle. The other mechanic then in turn tells me my u-joint is broken so thats why my car is making a noise and that he has to order the part and it will take a week to get the part so now I go from one problem to two and now my car sounds like a John Deere tractor, but what else could I do but take this mechanics word for it. As Im driving away Im listening to WDIA and I hear on the radio about Best Deal Auto Repair and I called and spoke with Mr. Gerald and he told me to bring my car to him. I bring it in he puts it up on the rack and comes up front to get me and shows me its nothing about a u joint but my catalytic converter is broken. Mr. Gerald fixed the problem and the price was reasonable and he took the time to show me so I would understand. Thank you Mr. Gerald you have gained a customer and I HIGHLY RECOMMEND Best Deal Auto Repair.

An
Review №8

Gerald Stewart is professional, knowledgeable and just all around great!!!!

De
Review №9

Called to.make appt didnt never get one the lady at desk said she would never did oh my didnt get chance to see about this place plus looking at the rating Im glad I didnt

jo
Review №10

Very rude and defensive. He does not like to be questioned.

Jo
Review №11

I can not give a rating on the visit to Best Deal Auto Repair .the repair is. not completed

Sh
Review №12

Very professional. This is the second time I have done business with them. I know now to continue to do business with them and not go anywhere else. My vehicle is running like new.

Mi
Review №13

Didnt do a good job 0ver price for just a power steering belt and leaking fluid every where the car is worse than it was before taking it to Best Deal.

Do
Review №14

Awesome, professional services. The owner and manger always honest understanding to his customer. Give great service ever Time. If you are interested in purchasing a car call Gerald the mechanic. He will give you the best deal in town.

ci
Review №15

I took my vehicle in to get a problem diagnosed. Instead of diagnosing the problem I waited 2 weeks to get a call and they are trying to sell me a new engine instead of diagnosing what the actual problem was. I told them I could not afford the engine and I just needed to know what the issue was I was told they would call me and tell me what the problem was. I didnt hear anything for 1 month so I went to get my vehicle ( I tried contacting them but its nearly impossible to get anyone on the phone). The owner told me he tried to get in touch with me but I had no missed calls no voice mails nothing to indicate he had. I paid 97 dollars for them to look at it and when I got it back the air intake was off the air filter was half out. My battery was loose things near my seat had been disassembeled and nuts and bolts were missing from all of these things. This was a terrible experience and I highly recommend avoiding this place as I soon went to another shop had my vehicle looked at in a day and the problem identified and fixed in 3 days. This was a major waste of time and money for me. I spent 4 hours finding nuts and bolts and reinstalling everything they had done.

an
Review №16

I bought a cheap car from them a few months ago. I asked repeatedly if the car had a clean title and was assured that it did. I could tell that it had been in an accident, but thought it had a clean title. Again, I asked if it had a clean title and was told that, yes, in fact it does. The title finally came back, I registered the car and went on with my life. Then, I decided to actually look at the title. SALVAGED VEHICLE. Its fraud to sell a car as having a clean title when it is salvaged. There was no paperwork that clearly outlined the salvage status of the car. I was lied to and defrauded, and now Im stuck with a car that might take me with it if someone hits me. These guys are beyond shady. Look somewhere else.

Ni
Review №17

Great customer service

Q
Review №18

I paid Gerald the mechanic to make a few minor repairs to my car. He left my car in worst shape than when I brought it to him. In fact, it was no longer operable once he was done with it. When I asked him to fix the noises and misfiring that only started AFTER he had worked on it, he just gave me new estimates for more repairs. Now I have a car I cant drive and a big hole in my bank account. One of the costliest mistakes Ive ever made. Avoid this repair shop.

Lu
Review №19

Great work, good prices.

Ke
Review №20

Great customer service

Da
Review №21

Friendly staff.Gerald is a down home person.He tells you the truth, and willing to work with you. I will refer people to his shop.

Do
Review №22

Bad service when called about prices. Act like women dont know anything. Smart mouth owner because he says I know too much. Never will I ever give him my business.

st
Review №23

I took my truck to Gerald the so called mechanic. He took advantage of me because I'm a woman. I told him I was tired of the sqeaking noise and the belt finally came off. I ask him could he find or trouble shoot the problem. Well he came back the next day and said it was my harmonic balancer that was causing the noise. So he charged me out the frame for a belt and balancer. Guess what? The next day my truck was still sqeaking and for some odd reason now my truck is clicking. I tried to talk to him but he was busy lying and being rude. I warn you to stay away! And women listen to your husbands, because, I wish I would have. A very expensive lesson! I wish I could have left a big fat F, but I had to hit the star to do a review.

Me
Review №24

Got a very good used engine for 2007 Camry

Di
Review №25

Very, very friendly and everything was explained and shown to my understanding

De
Review №26

Decent service

Te
Review №27

Great service and reliable cars.

De
Review №28

MESSES OVER MILITARY WOMEN..DID NOT HAVE MILITARY DISCOUNT..OVER CHARGED ..TRIED TO CHARGE FOR UNNECESSARY REPAIR

Sn
Review №29

Best place ever 👍👍👍👍

Ro
Review №30

Very knowledgeable and friendly

La
Review №31

Great job!

Al
Review №32

Awesome service!!!!! Would highly recommend!!!!!!

Information
5 Photos
32 Comments
3.3 Rating
  • Address:5260 Elmore Rd, Memphis, TN 38134, United States
  • Phone:+1 901-937-8075
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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