Happy with my buying experience at Gwatney Mazda. The sales consultant, Stan Williams, and finance manager, Barbara Finn, were both courteous and helpful in explaining all the details during the buying process. I was given enough time to decide on the car model/trim, test drive it, and to go over the financing options without any hurry. I was relieved that there were no dealer add-on mark-ups or extended coverage options forced upon us. Traded in my trusty 2015 CX-5 for the new 2021 CX-9. All in all, am excited with my purchase, and very happy with the way I was treated at Gwatney Mazda!

We took our CX-9 in for a recall. Linda helped check us in and did a great job being both very friendly and very thorough. They did an inspection and found a couple of issues that needed attention and repair but did not hard sell us on them which I really do appreciate. The work was done on time at the rates discussed with no issues. My overall experience this Gwatney Mazda’s service department was excellent and so far I would gladly recommend their services. Keep up the good work guy’s!!

We recently purchased a vehicle from this dealership. When we arrived we were greeted by a salesman who seemed friendly at the time, but as negotiations began that changed. My husband made the statement to the salesman that we were not in a hurry, but wanted to find a good deal because this was going to be a big purchase for our family. It was getting late, and my husband told the salesman we could come back the next day to sign papers which would allow them time to wash the car, clean the interior and fill it with gas. The salesman became pushy to close the deal that night! The vehicle we purchased did not get cleaned inside or out, nor did we receive a tank of gas. When we left the dealership our tire light came on to notify us that all tires were at pressure of twenty-seven pounds! My husband had to pull over and put air in all four tires. This all could have been taken care had we not been rushed for signing papers! The next day my husband phoned the dealership to speak with the salesman with questions about the car, the salesman was short and seemed as if my husband was annoying him.We will never purchase another vehicle from this dealership nor will we recommend it to our friends.

I have a 2019 CX-5 and I have it serviced at Gwatney Mazda of Germantown. I like that I can schedule it early (7:30) and I am in and our in 45 minutes, when getting the oil changed and the tires rotated. Everyone is very courteous and they make things very easy.

Easy no pressure buying process. Sales agent Bubba was very helpful before and after the sell. My wife and I both felt that our business was valued. Highly recommend the dealer and the sales agent Bubba.

OMG! Not only do I LOVE MY CAR but everyone stayed almost 2 hours after they closed to finalize the deal. Thank all of you so much for being so patient & understanding. This is actually the 1st car I’ve ever bought alone & you guys made the experience so easy & never made me feel like a burden even though I know you were all exhausted & ready to go home! This is my dealership & wouldn’t dare go to another one! If there were more stars, ya’ll would get them! THANK YOU! THANK YOU! THANK ALL OF YOU! You went above & beyond & there is much to be said about people like that! You guys ROCK! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Always taken care of with the utmost professionalism and attention to our Mazda service needs. Would especially like to give a shoutout to Aaron who has taken care of us for years.

Reggie Norfleet did a great! He got me the car I wanted at a price I liked. He was professional and polite. I would recommend Reggie if you are heading down to Mazda of Germantown.

I just purchased a 2021 Mazda Sport from Gwatney yesterday and it was a great experience Ive ever had in the car dealership during my whole car shopping process. Bubba Sterling is a really great guy. A honest and reliable gentleman and answered all my questions carefully. He didnt push me to do anything unwanted and didnt try to sell the unnecessary garbage like the other place did. Especially, he helped me to get the decent price that he could get for me. All in all, Im really happy with the new car and price I got. I would highly recommend this gentleman and this dealership to anyone who is suffering from the awful car shopping process.

Employees were great to our family cause we had kids and its never easy but they had snacks and baloons to entertain them and were polite to us all. It took longer than usual but knowing a person was sick we stuck around so I could buy my husband a truck he deserves at a great price. Will do business again when we need an upgrade. Thanks

I think their work was done very professionally. The customer service was exceptional.

Mazdas are really good cars known for their high gas mileage and longevity. I bought my Mazda6 from Gwatney and its been running great. Also, I really like their quick and trustworthy car maintenance service, and thats why Gwatney is my go to place.

This is my second vehicle I’ve purchased at Gwatney Mazda and my third Mazda in 4 years. This dealership is consistently amazing. My salesman, Walter, was a gentleman and very helpful. He was not a typical pushy salesman, he really did help us find the best CX-30 for our needs. He was knowledgeable and easy to work with. The back room finance staff were also very professional and no nonsense. I cannot recommend Gwatney Mazda highly enough. Thank you!

I purchased a Mazda 3 from them last year. They were fair and treated me so well that I went back to them when I purchased a new Mazda CX-5 this year. Chris, Danielle, and Tony, the manager were professional and very courteous. They went the extra mile to help me with the purchase of my new SUV. I will continue to do business with this dealership. BTW I love my CX-5!

We were traveling west and our CX-5 developed a strange noise at higher speeds. We called Gwatney from the road as we passed through Memphis. They encouraged us to come in and were waiting for our arrival. Twenty minutes later they had identified the problem, repaired it, and we were on our way. Everyone was so friendly and courteous. Highly recommended. Thank you!

Great place! I’m getting all my cars detailed here from now now on.

All of the staff were kind and extremely helpful! Highly recommend

The front desk administrator was extremely friendly and it took only an hour for my service. 5 stars for me!

Very professional and efficient experience getting my CX-5 serviced. Alex made sure I had a car to drive while mine was being worked on. This was my first experiences at the Memphis Mazda since moving here- it was a great one!

I loved my experience at this dealership! I had just came from a dealership that made me feel like they didn’t want to serve me. Walter was perfect I finishing me my car. I got a good price on it and low miles. Walter is really upfront with everything and he will tell you how it is. If you ever need a car come here and see him!

Gwatney Mazda was the best place to buy a car. I am Definitely recommending this place to my friends!

Had a great experience buy my mazda 6. Thanks to a great sales team.

I am truly amazed with the service I received at Gwatney Mazda of Germantown. From beginning to end everyone was extremely kind to me. Even after purchasing my dream SUV, they asked me to call, text, email if I needed anything or if I had any questions. They are very knowledgeable and are able answer all the questions you have, they explain every feature in the vehicle with details.They are truly good and honest people. They were all very involved in trying to get me the best deal I could get, and they did not rest until I got it. I am very grateful for the kindness they showed me. They were willing to stay with me past closing time, which I truly appreciate, because I could only get there in the late evening.I cannot recommend them enough. If you are in the market to buy a car, this is the place to go. They will not disappoint. I went to various dealerships before I got to them, and people were fine at the other dealerships, however, at Gwatney Mazda of Germantown, pleasant, warm and welcoming.

Took my wife’s CX-5 in for an oil change and Alex was very professional and helpful. The work was completed quickly and I was on my way. I will definitely use them again!

Alex was efficient and professional! My car was in and out in a timely manner. Appreciate the awesome customer service.

I have nothing but positive things to say about Gwatney Mazda Germantown Service Department. I always felt welcomed by John, Aaron, and Alex and was always comfortable talking to them about my car’s needs. I always felt that they were being honest and truthful and never felt taken advantage of. I highly recommend this Service Department!

Most pleasant experience I ever had buying a car

Purchased 2021 mazda hassel free great sales staff highly recommend

Fantastic customer service. The gentleman that greets you in the service department is always so nice and courteous. Today he noticed I am a healthcare worker, and went out of his way to give me a complimentary oil change. It is much appreciated, especially at this time. The service is always excellent and I was out of here in less than an hour. Thanks Mazda of Germantown!

Had a very positive experience with salesperson Chris Cercon. He was professional and polite, delivered the car to my house for a test drive; was extremely knowledgeable and communicated everything clearly while going over the checklist and answering all of my questions in depth.I enjoyed the process, so a five out of five is the score.

I bought a used mazda here. Chris, the salesman, was great to work with. The process was smooth and i am very happy with my car.

Recently purchased a 2017 CX-5 Grand Touring from Gwatney. It was a pleasant experience, they were so respectful and courteous. Bubba Sterling is very knowledgeable and takes his time to go over every detail without being overbearing or pushy. The Sales Manager, Tony Che, is very polite and professional. Gwatney went the extra mile with their attention to detail and the way they treated me and my family. No doubt Ill use them for maintenance! Thank you. Im loving the vehicle!

Very friendly staff. Worked with me to get exactly what I wanted. Love my car and enjoyed my first car buying experience.

My car was in possession of their collision shop after it was stolen for repairs. The car was then stolen from their lot. They told me that they were picking it up from police impound, but did not. I have been without the car for a month and being charged for storage by the impound lot!!

I called them up to schedule routine maintenance on my Mazda3. Even though it was short notice, they told me to bring it right over. They gave me a ride to a local restaurant so I could grab a bite while they worked. My car was ready in about an hour and a half. They changed the oil, and the coolant plus the other stuff on a 60k service check. I feel that was pretty quick. Always courteous. Definitely recommend them.

Great purchasing experience! Bubba was very pleasant, knowledgeable and professional throughout the entire process. Zero pressure. Recommend you check them out.

It was a long due review that I was supposed to give for my insurance claim but I missed the deadline. This was one of the repair shop suggested by my insurance for front side fender bender. The whole process was transparent. No hidden cost and they didnt try to over charge for the parts. They repair was also done decently. Ill surely recommend this place.

I purchased my Mazda CX-5 GT in December 2019 after I totaled my Jeep Compass. I had a great experience with Bubba and the rest of the team — they were great! Today I went in for my first oil change + tire rotation.I dropped off my vehicle at 10am and it was ready for pickup around 11:30. The service team was helpful and very funny.. they also cleaned my baby inside and out!!!! She needed it :) Thank you so much to the Mazda team at Germantown!

They gave me a great deal. It was a pleasant experience.

Bought the car remotely and had delivered, some confusion on funds being transferred between bank and staff, salesman was super nice, car was a 2017 and had 32k miles and was delivered with bald tires, practically unsafe, didnt realize till after they had left, should had have tires put on car for price paid but am not going to argue or go back and forth. one tire had 16 pounds of air in it as well, others had 40, makes me wonder how their inspection on used vehicles is....hopefully rest of car wont have surprises, looks nice but lost faith over something as simple as tires and air pressure being neglected

Always polite on time and very detailed when it come to the maintenance of my CX-5

I am so glad I went to Gwatney Mazda for my new car purchase. Not only did they give me more than I expected for my 2015 equinox but Bubba was so kind and knowledgeable about Mazda. He took his time and showed me every awesome thing about the car before and after I bought it. I did not feel pressured to purchase at all, if you have ever been to a car lot and felt like you were being followed by the salesman or being made to by a car you werent to sure you wanted but you are a millennial or Gen Z therefore you are too nice to say no so therefore you are unhappy and quiet, you will not get that feeling with bubba. It was the best cad buying experience I have ever had.

I purchased an older car (Honda 97) from this dealership, and I did feel that it was a pleasant atmosphere in which to buy a car for the most part. Though there was an experience with one of the closing employees getting a smart attitude with me, I feel that the majority of the employees were tired from a long day. That employee corrected their attitude when it was mentioned to them. All the other employees from the manager, to the sales associate that worked me to the notary, all provided great service. Aside from that, it was smooth, and they offered to fix my door locking mechanism for me at no additional cost whenever it was convenient for me. I am still awaiting the form I need to transfer the title, but it has yet to have been greater than 30 days. They offered to extend this temporary tag, if necessary. All in all, I am satisfied with the car purchase and the service rendered. The 4 star review was rendered due to the service provided as a whole, in spite of the less than savory experience mentioned above.

Great service department. I was very impressed with the professionalism and customer service. They are very supportive of the military.

As always great service. Engine idle was running rough but they cleaned out the fuel line, filters, etc. and got it running smooth. Very quick service. Service technician keeps me informed during repairs. A good team!

The service department is always pleasant to work with. I came in for an oil change and tire rotation while I waited. Because they felt it took to long this time, they did the work at no charge! Gwatney definitely puts the customer first.

Gwatney Mazda of Germantown offers high-quality repair services performed by very experienced technicians. Got my car back and it like New. Joe is very professional and personally made sure that I was made aware of every update to my vehicle. Thank you and highly recommend Gwatney Mazda of Germantown.

So far so good! I am still waiting to hear from them about reimbursing me for a bad tire that I saw the next day though. Mr. Walter Hill was my sales person. Hes the sweetest. He drove the car out here to my job, disinfected it, then he and I test drove it (with our masks on). After that, we checked everything else out on the car (except I missed that tire-it had a nail in the side wall and couldnt be plugged). I signed the papers and he took my old car back to the dealership for a trade-in. Completely painless! I may have to change my review a little bit if they wont reimburse me for that tire though.

They are always willing to work out something in the event that they have no booking available. The service is fast. No surprises. They tell me up front of extra/unexpected charges. I’ve been coming to this dealership for almost two years. I’m a satisfied customer.

Top, fast service from Gwatney Mazda on my recent 30,000 mile checkup.I was amazed at the speed. I made an appointment online and that went perfectly. I am very pleased with their service.

As always the service crew does an awesome job. There was a new tech that checked me in on yesterday I didn’t get his name but he was well trained .. He was courteous and professional as well. All my experiences have been positive...except for when there is a large repair bill 😂😂.not to my likingEven then, they will help you out with a coupon. Love this service crew!

Our experience buying our CX-5 was easy, pleasant and simple.

Great and quick service. On top of my oil change and tire rotation they fixed a nail in my tire for free.

Great price and friendly staff

Had 1 5k service on my 12 month old Miata and asked for the car to be washed also. Service was very quick, and thorough. I always verify the pressure in my tires anytime my tires are rotated and balanced. The wash job on the car was as good as I do at home, by hand. They did a good job. Alex was my service writer and he could not have been more professional and attentive to my cars needs and my convenience.

I had an amazing experience, prob one of the best experiences ive had in awhile at a dealership. Richard and Brandy were amazing and pretty efficient. I didnt feel like the process took that long, and Richard gave me alot of great information and detail

I emailed in a couple questions I had. Bubba was amazing, he was patient letting me ask all my questions and gather the information I needed before I even stepped foot in the dealership. Once I went in the process was seamless. I was able to walk in and 3 hours later walk out the owner of a new car. I couldn’t have asked for a better experience or a better group of people to do business with! I will continue to recommend them to anyone I know!

I cannot say enough wonderful things about the employees that work here! They were great the first time around, but even more amazing the second time. After only owning my car for 6 weeks, I totaled it. I called them and they immediately jumped on every aspect of the process I then had to undergo and got me into a new car with as little headache on my part as possible. Chris, Brandy and David all went above and beyond and made a really difficult and unpleasant time for me, really amazing.

Wonderful people. I felt special, like they put 150% into making me happy. When I go shopping for a new car I will definitely shop here!

Nice people but second time I went in for air bag recall and my car was finished but no one told me so waited longer than I had to.

From our first visit on the lot to signing the final papers, we had an excellent experience. Top notch customer service. We love the new C30.

Chris was such a big help and blessing at Mazda Germantown. He was so knowledgeable of the fleet and very receptive to what I was looking for. The entire process was stress and hassle free! I came in looking for a CX-5 touring and left with exactly what I wanted. I’ve held on to my college roadie 2010 Elantra for 10years and I’m glad I made the decision to choose a Mazda as my 3rd vehicle. I received an am amazing deal on a 2020 with 0 miles! Thanks you so much Chris and the Mazda Germantown team for helping me purchase my 30th Birthday Gift to myself!

Ive owned a 2007 Camry for 131/2 years. Im a new owner of the 2010 Mazda that was serviced on yesterday. My experience was very great and informative. Thank you

I detest shopping for cars. I was going to buy from CarMax to avoid the salesman hassle and price negotiating ploys. Long story short, I ended up at Gwatney Mazda of Germantown. I bought a truck and was 100% please all the way around. The salesman (Bubba) was nice, helpful, and low-pressure. The dealership went out of its way to help me with several things. I cannot recommend Gwatney Mazda enough.

The whole process of purchasing at Gwatney was very easy. Kevin, our sales associate was very friendly and knowledgeable on the MX-5 I was interested in and in turn purchased. The entire staff was very easy to talk to and deal with as well, from Kevin to the finance manager (John I think) and the backroom staff on signing papers. The purchase was completed in the evening but they got my car detailed and looking perfect the next morning. The lot and showroom were very new and clean as well. On the whole, this was one of the best car buying experiences I have had in a while. Thanks to everyone involved!

This was seriously the best experience Ive had buying a car. Im rebuilding my credit and they worked HARD to get me in the car I wanted. Walter was great and made sure I got what I wanted! the Finance department was also helpful. 10/10 recommend. Theyll see me again in a few years when its time for a new one!

Smoking cigarettes inside the build of the service department is extremely unprofessional!! Smoking should not be allowed around customers!

We had a very knowledgeable sales person in Bubba, yes that is his real name, the most down to earth guy you could ever meet. His knowledge about all the MAZDA car lines is impressive, also knowing that he has been with Gwatney for many years let’s me know that this is a great dealership to go to. We are returning Mazda owners, we went from a Mazda 6 to a CX-9 with all the bells and whistles. We also know the service department is top notch and the service manager there is very knowledgeable and kind. Our car buying experience was quick and easy. Best car buying experience EVER!

Got a 2017 jeep renegade was very helpful with finding the right vehicle for me make sure the vehicle was in perfect shape before I came to hours away to pick up would definitely recommend getting a vehicle through them Walter and Dave was awesome to me and my fiancé

Very nice people until the sell is done. We had a paper work issue after the sell that was clearly the dealerships fault and they owed me $300. I talked to Tony the general manager about three different times to fix this issue but he came up with every excuse in the world and wouldnt take responsibility. He told me that he would have to report the reason why he had to give me the money. Basically covering his own butt. I paid $45k at this dealership and it was worth losing a customer over $300, who does business like that? Do yourself a favor and shop at another dealership. UPDATE TO DEALERS RESPONSE: Tony we have talked three different times to fix this issue and you blew me off, now you want to get on here and ask for paper work because I called you out. You know who I am because you already looked at my paperwork and we have discussed this. You can keep the money and I will shop somewhere else. If you wanted a return customer you would have fixed this quickly.

1st I want to say Thank you Chris for being such a wonderful salesman. This man went over and beyond and Im grateful. Salesman Walter and barb in finance were very nice as well..... it took about 2 weeks for me to find the right vehicle and he looked out!!! Any way the vehicle so far so Good no complaints now, and I would definitely Recommend Mazda Gwatney to anyone. Even though I only worked with Chris and a little with Walter and barb!!! Im quite sure the whole team is Good.....The people here are friendly, assertive, knowledgeable and will take time to work with you and answer any questions. It was a Great buying experience for me👍😉

I had my first service experience at Gwatney Mazda today and it was as pleasant and easy as buying my CX5.

Zero regrets! I really like the car I bought. Sales rep patiently listened to what I wanted and put me in the car that would fit those needs. They seek to inform and educate - not push. They believe in their product wholeheartedly. And after the sale - he trained me on all the options and offered to be available for any issues. I have never bought a Mazda until now and now I may never go back to another manufacturer. Zoom zoom.

Very disappointed in the service and disgusted in the lack of ethics/integrity of this dealership. I called before coming in to explain the issues going on with my RX-8. Specifically asked if they take apart and work on rotary motors or only replace them. I was told they work on them. Upon arrival to the dealership I once again told them that I had gone to the Mazda dealership in Little Rock and they had told me they no longer work on rotary motors and could only replace it for a new one. I was reassured by Germantown Mazda that they could work on it. I explained how grateful I was that I found a place that would work on my motor and that was why I drove 2 hrs to their dealership. I gave them the diagnostic codes that had been run from the previous dealership and they explained they’d do further testing. After waiting all day I was told my compression rates were below what they needed to be and all they could do was replace me entire motor. I then told them I thought they were going to work on repairing my motor because we already knew the problems with it prior to me coming in. They stated they don’t work on them but only replace them for new ones. I told them that was why I specifically asked before coming to a location 2 hrs away. I was point blank lied to so that they could earn an easy $306. The Mazda dealership in Little Rock was honest and had the integrity to tell me that replacing the motor would be my only option and therefore didn’t want to just take my money to not be able to offer another solution. Mazda in Germantown proved their only concern is profit and not customer relations or customer satisfaction. I will never recommend or purchase any vehicle from this dealership or utilize their service department.

Had my wifes first oil change on new CX5 on Saturday. Aron is a pleasure to work with, had the work done in a reasonable amount of time and washed and detailed the inside as well at no charge. Great experience

Always promptly meets my needs

Mazda of Germantown is the place to be if you want to be a part of the Zoom Zoom family. Ive purchased 2 Madza 3s for my daughter. They were both easy processes. However, the location on Convington Pike was not able to meet the terms we needed. It was a waste of time and we left frustrated. That was in 2014, so things may have changed by now. The next day we went straight to Mazda of Germantown and drove away in a 2013. Weve since purchased a 2017 in VA. She loves it! The third purchase was for me... finally. Everything about my car buying experience at Mazda of Germantown was great. Stanley Williams was awesome. He is knowledgeable, professional and very accommodating. He made it painless. Months prior to my purchase, he was always available to answer any questions that I had. When I was finally ready to purchase, I called the dealership, but he was off.  Less than an hour later, on his off day, he returned my call and we began the process over the phone.  I told him exactly what I wanted and the terms. My credit was only ran once. Gwatney gave me exactly what I needed and wanted.  I couldnt be happier.  The next day I walked in, was greeted by Stan, signed the paperwork and became the proud driver of the first 2020 Mazda 6 to be sold.  Brandy, the finance manager, was so nice, comforting and patient...she took me slow.   Stan took me around to meet Aaron, in the service department, who made me aware of my first service and what to expect. My car plate is now ready for pickup.  Denise, who is also in service, called to make arrangements with me to pick it up at the other Mazda dealership to make it more convenient for me.  What an awesome experience!! Thank you Mazda of Germantown.

I had to take my vehicle in for two recalls to be fixed and everything went smoothly from the phone call to schedule the appointment to the time I physically walked in to have my vehicle repaired. The customer service was great no complaints and I was also give a loaner vehicle while my car was being serviced. I would recommend Gwatney Mazda!

Great staff, friendly and professional. Aaron is a great guy.

Bought a beautiful Mazda 6 off showroom floor in 2014, LOVE the car, but for about 2 years now I along with hundreds of other mazda owners having problem with the car not turning off. should have been recalled . How much does it cost to fix a manufacturers DEFECT

Richard Washington was my salesman. He did a great job, answered all my questions, and showed me how to use the new features on my car. Couldnt have been any better.

After buying a nice late model truck at Gwatney Mazda of Germantown yesterday I am impressed . Great staff in every department. Great to deal with. I am 60 years old and have purchased many vehicles over time. By far this was my best experience at a dealership.Ty ArmstrongByhalia Ms

Buena Sterling was the nicest salesman I have ever worked with. The entire team at Mazda were great. They all worked together on my behalf to find the perfect vehicle for me and my budget. I could not have imagined being this happy with a car purchase. I bought the Mazda CX30 and absolutely love it!!! I will definitely be back for future purchases.

My first time buying experience with Richard was amazing! This young man helped me narrow my decision down to exactly what I looked forward to having. I didnt get any hassle whatsoever. The staff was very respectful & approachable for any questions or concerns that I may have had. I was very pleased to get approved for 2016 Mazda Mazda3 with less than 5,000 miles... I was even more pleased to know that my car is 100% Mazda certified! Awesomeness!!! Thanks so much for creating a great car shopping experience!

😀 Always get great customer service, quick service work and smiling faces. Aaron and John are terrific service guys.

Service at Gwatney Mazda of Germantown TN is always a pleasant experience. Service managers are friendly and helpful. They get it in at the scheduled time and get it back to you quickly. They have a pleasant waiting area for those who dont drop off their car. If it doesnt need doing, they dont do it. Ive been a satisfied customer since buying a new car there in 2010. My Dad bought there in 2011 and he has been equally pleased with this dealership.

The entire staff at gwatney Mazda were very kind and helpful. They made buying my first car a good experience and I would recommend you check them out if you’re looking for a new vehicle.

Always have a great experience with the service department. They are always professional and very courteous. Keep up the excellent service.

I had a horrible experience here with customer service. I believe it was Stan who helped me. I told him that I was interested in a Mazda 6 or a CX 5. I drove the Mazda 6 and as we were pulling back into the parking lot, I told Stan that I would like to test drive the CX 5. After I parked the Mazda 6, he asked me a few questions, and he asked if I planned on buying that day. I responded with no. There were a few more things that I had to weigh before I was going to buy. After I told him that I did not plan on buying, he told me that there was no point in me driving the CX 5, if I wasnt going to make a purchase that day. Letting me test drive the CX 5 could have been the difference between me purchasing with you guys. I will never recommend this place solely based on the customer service. Whoever trained Stan needs to reteach and reevaluate who is showing cars.

This place is really amazing. I was thoroughly happy with the service that we received here. The car is perfect, and the price was right. Chris our sales person went out of his way to go back to the vehicle several times to answer our questions when we called to inquire. When we arrived, they were very accommodating of us and our two little children. On another occasion, when we came to pick up our tags, they were just a few minutes from closing the service shop, but stayed an extra 20 minutes to help us plug a hole in the tire that they found. These people go above and beyond! Highly recommend!

Alex is always very helpful and nice!

The salseman, Chris Cerone, kept in touch from beginning to end of sales. Quite pleased and NO SURPRISES!

They were extremely helpful to me. I totaled my car the week before and was closing on a house and went to another Mazda dealer prior to going to Gwatney, they worked with me for pricing, they took care of my and understood my situation. Amazing people

Car looks like new and they handled the repair in an extremely timely fashion.

Gwatney Mazda is a GREAT place to do business.... They truly make CAR BUYING EASY!!!!! In and out in probably less than an hour!!!! (Oh, and by the way, the service department is incredible..... they really take care of you, and it is NOT expensive!!!!!) Thanks to all and Happy Thanksgiving!!!! Our new used truck will be put to great use.... some of you know what I mean!!!! :)

Great service. Very clean. Sanitary stations throughout the showroom. Very professional.

I was from out of town and needed to have regular maintenance done on my CX5 during a cross country road trip. I called Gwatney and was able to get in the next day. The service was great and all the employees I dealt with were friendly. Its one of the nicest looking Mazda dealerships Ive seen. Very clean waiting room with TV and comfortable chairs. I would definitely use them if I lived in the area.

Ive visited this location about 3 times since Ive been in the area. Each visit has been great! Very short waiting time and excellent customer service on top of that. The techs are very thorough at keeping you informed with the service your car needs. Thank you for servicing my Mazda 3, I look forward to a long term relationship with this location.

I ordered the vehicle online, drove in and was out in a few hours. The BEST car buying experience Ive ever had. Highly recommend then.

Customer service and friendliness from the service department and the rest of the staff is excellent! The prices are reasonable, Ive called other garages to obtain quotes for repairs, and I always end up back at this dealership. They have proven to be trustworthy several times over.