I had never shopped in a pawn store before but what great customer service! Polite, professional and a clean well-organized store! Very friendly and made me feel welcome and comfortable. One of the managers, Tony Figueroa, went way above and beyond to help me find what I wanted. Highly recommended and well worth your time. I will definitely be back for future purchases!
I so love this place, sales agent BB is the reason why I come, I appreciate the manager Tony, with their attitudes, I have no choice but to continue to give this place my business
Remedy Pawn & Jewelry is one of the cleanest pawn shops in town! Great prices on those treasure items, that you may be looking for! The pawn broker BB that was helping me find a ring for my special occasion she was absolutely astounding! Her shear knowledge of the items that I inquired about was amazing, she was polite and Very welcoming. After my experience with Her I will definitely be returning to this store As it was a breath of fresh air to see someone take so much pride In their job! I will also be letting family and friends know it’s a Great place with Great service to find those Christmas gifts you might be looking for!
Very kind and professional staff. Quick with business and very friendly and understanding. Store itself is also clean and organized unlike some of the other pawn shops I’ve been to around the local area. Highly recommend Remedy Pawn and Jewelry for anyone’s buying or selling needs.
I just wanted to come on here and say that Tony Figueroa the assistant manager at this location has been such an amazing help with every question, concern, and flexibility. he’s has taken into account everything i have told him and he’s has made things so much easier for me, he gives such great customer service, he’s so sweet, and above all understanding. 10/10 would refer you to this location you will be treated great, listened to, and understood... i honestly have no negative feedback
Remedy pawn rocks! Went in there and a gentleman named Tony Figueroa helped me with what I was looking for and not only that but a great price! I would highly recommend this store nice and clean, great help and of course good deals. They even helped me carry out my item my car which is a huge plus in my book. When I cashed out for my item Tony gave me his card and said if you are looking for anything to give him a call, that makes a customer feel good to know that he and the rest of the employees in that store care about there customers. If you get some time go see for yourself!!!!! 👍🏼
To whom it may concern,I bought a mobility scooter today and the gentleman that help me was Tony he was very respectful and compassion, it was the best customer service I have gotten in a long time he went beyond to help me get the scooter in my car. If anyone wants great service go to remedy and say hello to Tony, the management are very compassionate too. Thank you. My dad loves his scooter.
Tony and mike were very helpful, they didn’t take anything i was trying to sell but the helped me to resell the items and gave me a very good deal on a new vacuum! yay! best pawn shop around!
Work with BB from the Melbourne location her customer service was great would definitely work with her again she got me into a very nice pinky ring beautiful diamonds!!
Tony worked with us on a pawn we have and was able to assist us with what we needed! He actually took the time to listen to our story, never did we feel rushed or brushed off! If you want a fair deal and like a huge selection with great displays then this is your place! The people that work here are the best crew in Brevard county!!!!
Im at a loss ...cant say enough great things abt these guys.. Tony was more than willing to assess and help me with all my needs...worked with me an helped when other help wasnt available atm..I GIVE THEM 5 STARS Tony, Mike, and DJ all top notch..all listening,caring, and trying to work with me..I def recommend them as go to place when in need and in a hurry. USE THEM!
This place is great, went in about 6 years ago to pawn a couple items and dealt with Tony. He was kind and polite plus got me the best deal he could. Then later when I needed a loan, Tony then helped me again. They are always great and understanding as long as you keep in contact if you need an extension for payment. You treat them right and they will do the same for you. Tony, Randy, Joe, and Eric, Thank you for always being understanding and kind!
Highly recommend this place. Ask for Tony or Mike, theyll help you out for what youre looking for. Good prices and wonderful merchandise. Thank you Remedy Pawn.
Peter & Tony were very helpful assisting me with getting a loan for some much needed extra money. That if you keep the communication line open. The key is communication if ever going to be a little late on a payment. With reasonable explanation they will work with you. Thanks guys!
The best pawn shop Ive found. You never know what unexpected things you can find, and the staff is friendly and honest. Ive bought a lot of great stuff at excellent prices. Top notch.
My Girlfriend and I went to many pawn shops to look for a computer. No place was as helpful or insightful as Tony at Remedy Pawn on Wickham Rd. Wouldnt let us leave until he triple checked everything and made sure it all worked. Highly recommend and will be back again
This is a great pawnshop especially tony he was a respectful, considerate and went beyond his duty to help us move a mobility scooter into our suv and a great person all around and the pawnshop is great, thank you.
Beautiful inventory and very accommodating workers, keith was super friendly and helpful - part of the reason we always come back
The people here are rude. You have to ask for help instead of them offering to help. DONT WASTE YOUR TIME HERE. There is much better pawn shops in town that care about there customers.
Great customer service from all! But, exceptional patience and skill from Bebe! We went in to have a few watches serviced. Even though one was really giving her a hard way to go, she stuck it out and fixED it carefully and successfully, without a scratch or smudge... thank you!
I went into the store and was pleasantly surprised by my offer! Adrian was very helpful and friendly and made my experience stellar! 😊
I needed a box for my fathers day gift for my brother-in-law and they gave me one that fit just right for the gift I bought him. The gentleman I that helped me did not even charge me. very professional people and I will be back again if I ever need anything.
Remedy is always there when i need them. Adrian Portal was a great help today. Thanks guys see u soon!
Horrible place to shop wants to run customers off due to mask and rude when you won’t comply. As you can see by their attitude in the reply below how accurate this is.
Miss BB took care of me and was amazing! Completely professional people. If you need help go to Remedy Pawn!
Clean store and friendly helpful staff! What more could i ask for! Cant wait to stop by again!! Thank you Chavez for the help!
Great, honest amd very friendly. They are willing to give you just a little bit more for your stuff if it will help.Love this place would not go anywhere else.The prices may be closer to retail... I guess. NOT that I have seen but you get what you pay for.....they are NOT going to sell you junk.5 star service all the way
Best pawnshop in town.. great customer service and really helpful and really great prices..
Bb is always helpful and remedy pawn alwys gives the best prices on items
Eric and Tony are great people put a smile on my face and have good prices great deals
Hard to believe a pawn shop can make u feel @ home or that ur like family, and strive to do what they can to help others.... REMEDY PAWN has all of it covered! You dont have to worry about ur stuff being used or played on eithher while itss there ALSO worry free cuz I know my valuables are safe when picking them back up.Dont settle for less if youre in a bind go to for your remedy to financial mishaps. GO REMEDY PAWN!
Staff tries to talk down to you like you are dumb. Clearly a place that preys on ignorance and drug and drunk clientele. Offered me $300 for gold coins and said that’s all you can get. Not knowing I wasn’t desperate I left and went to La Costa Pawn and without hesitation the owner gave me DOUBLE on the spot what these clowns offered. They tried to justify their insult offer by saying they have to “store” the coins...LOL crooks. Also $1200 necklace offered me $100....Def shop around sellers beware I’m trying to warn you now.
Remedy is Awesome! Not only do they have the best prices around for sale items.. But they will also be there when you get in a bind and need some cash. Thanks Erik, Joe, and Tony for the awesome items and cash this weekend, you guys are the Best!
Im actually really upset with this pawn shop. Ive worked for one before and I understand everywhere is different but isnt confidentiality still a thing? I say this because I spent the day calling pawn shops trying to find a specific guitar and charm my boyfriend had picked out and sent me pictures of.... low and behold it was this one! The guitar sold but they were able to put the charm on hold for me! Thank gosh I thought! My boyfriend went in to try and buy it and they told him a girl called and had it put on hold and she was asking about that and a guitar so that pretty much gave me away. But if that wasnt the icing on the cake......... I went in today to look at more stuff with said boyfriend who I convinced it wasnt me who bought it and the sales man said to him.... are you wearing your new marlin charm and that 1000 percent gave it away! Especially because my boyfriend and I both relayed it was his Christmas gift. On so many levels this is wrong and truly upsetting. Completly ruined his Christmas surprise so thanks a lot. Will be taking our business elsewhere for now on! 😡😡 I suggest talking to employees about customer privacy! Thanks!
Great experience with Tony Figueroa and Adrian Portal very helpful and nice
Adrian and Tony are great guys helped us last mintue and stayed late for us highly recommend
Scum of the earth type place. Don’t pay any attention to their fake good reviews. Do pay close attention to the bad, true ones.
ALL pawn shops are the bottom feeders of the world. Dont even waste your time.
Great place to get cheap watches, and jewelry. they always have invicta watches at a good deal. i dont pawn/sell but as a buyer they are nice people to work with.
They are always friendly and helpful. A lot of great selection no matter what youre looking for. The prices are fair for what you buy and they really help you out the best that they can on loans.
The staff at Remedy Pawn and Jewelry is amazing.I have used them for a few years now, and have always had a great experience. They are very fair with their loans to us, and the few times we have fallen behind a bit, they have always been friendly and courteous about it. They do everything they can to work with us until we can get caught up, or pay off our loans. We have even purchased a few items from them that has always been in tip top condition. This is a great place to work with and get loans from. I highly suggest using them for your Pawn and shopping needs. Cathleen Weadon
As pawn shop owners ourselves I have to admit this is by far one of the cleanest and well organized shops Ive ever been in. You can tell the owner and employees truly take pride in what they have and offer.
My experience at remedy pawn was surprisingly pleasant. I usually dread having to go to a pawn shop, but the staff here made it quick and easy to get what I needed to bail myself out of a tough situation. They dont haggle with you or offer you a ridiculously low amount for your items. Definitely a 5 star rating on this one.
First time here and will be my last time also. I walked in holding my baby and there was three guys behind the counter and not one of them said hi how can I help you or anything to that effect. I walked around the entire store up and down each aisle walk in front of the counter in front of them and still no recommendation from any of the three employees. Not sure but one of them dressed as a manager but I could be wrong. To make things worse a female walked in 5 minutes after I did and all three of them said hi to her and offered their assistance to help her. But it doesnt really matter I wasnt going to buy anything from them anyways. Their prices are extremely high for the products that they offer. Dont believe me, walk in and check it out for yourself. Theyre almost charging full retail price for their merchandise. Like I said I will not be back it was a waste of time coming here
Best pawn shop Ive been to so far. The workers are nice and easy to talk to. The prices are reasonable and the store is very clean.
Randy and Joe are very polite and have great customer service skills. They are understanding and always willing to help any customer. Anthony on the other hand is very rude and possibly needs to be retrained. I have been a customer of theirs for several years and have mostly made purchases in the past till a couple months ago. Last month I found myself needing to bring some items in for loans since I had fell a little behind on funds shortly after we were hit by Hurricane Irma. Joe and Randy were able to issue fair loan amounts and were very helpful with all my questions because I had never got loans there before, I had always came in to make purchases. While in there today, I brought my 2year old with me which can frustrate me while I am trying to conduct business, and I was trying to get done as quickly as possible. After I went home and gathered my thoughts, I thought I may have taken some of my frustrations out while I was trying to figure out what I could get out of pawn and what I need to pay on to extend my loans so I dont loose my stuff. So I called to speak to Joe specifically, he was busy at the moment when Anthony answered the phone, so i stated that I didnt need anything in particular and I will try to call back later. Then Danny said Is it something I can help you with? in a rude tone of voice, once again I stated, No I dont need anything and I will try to call back a lil later. In an even ruder tone he asked, What are you trying to do? And then hung up on me. All I wanted to do was speak to Joe to apologize to him and Randy just in case I myself seemed rude at all because I was frustrated and I was also trying to purchase 2 items as well while trying to figure out my funds available and keep an eye on my 2 year old who was testing my patience running around the store trying to touch everything, because I am a loyal customer and was very appreciative for the loans I had needed to help me get by and didnt want them to think I am normally that way. I, myself, being in customer service all my life from fast food, department stores, grocery stores, pharmacies, phone service, you name it, you shouldnt treat customers the way Anthony has and I hope that I can always avoid dealing with him in the future. Good thing Randy and Joe are such great people to work there cause if it was just Anthony, I would definitely take my valued business elsewhere as soon as my loans are paid off completely. Joe even goes out of his way to call other stores to see if they have items available that I am in search of. I think that is about it, I hope I didnt forget to mention anything. Happy Holidays.
I bought a laptop here about 2 years ago and sold them a ripstick last year. They sell and buy at reasonable prices and very friendly to their customers. They ask if you need any help or questions and they help the best that they can.
I love this place everybody is nice and friendly I consider them my friends much as I go there keep up the good work guys
I was there today.. and the staff was easy going and will work with you. Hope to see more smiles...
Tony and Eric were great! They helped me out!
Absolutely the best pawn shop around. Open on Sundays and had the accessories we needed for our sons drum set on his birthday! Great staff!
This place rocks and the staff is awesome! They always work with you and special thanks to Joe and Erik. Thank you guys.
Tony took care of me good man will do business again come see him hes fair
Family item ended up in their shop by mistake and they treated us fairly even though they didnt have tooThank you!!!
The customer service was great. I loved all there great prices. EWouldnt go any were else but here!
Great they are very nice helpful and the store is clean I will not go anywhere else
The folks at remedy are awesome. Ive both bought and pawned and they always treat me fair and square.
It is a very clean store. The people that work here are awesome. I would definitely recommend it to anyone.
These guys were awesone worked with what cash I had available. Great service. After having a bad experience prior to going to them. Thanks again guys. Stumbled across them on let go
Eric the manager is the man!! He pays the most for items, always willing to work with you, if you want a loan they use your history with them in deciding your price I.e good history more$$ t thell loan bs Simone who never came there all employees are great and they are fair ..I followed Eric from value pawn! Go here first hands down...happy customer ...Mr.knight
Nice clean store. Erik was very professional, courteous, and understanding in assisting my Mother with the purchase of her vintage diamond ring.
Horrible prices, staff was nice but very misleading. Trying to sell items as much better than they where.
Very friendly people who will help you out on questions, I will be back again to buy something from them.
Remedy Pawn is the cleanest Pawn Shop I have ever seen. They were helpful pawn brokers and I would recommend them for a pawn loan of any kind.
Remedy pawn on n. Wickham Rd is a great place to get loans and purchases! Try them out today!
Nice folks work here and will deal with you on the prices
Remedy pawn is the best pawnshop in all of brevard county. Anything I need help with they are glad and more then happy to help me always welcome me in to the store with open arms.!!!!! BEST PAWNSHOP EVER!!!!!!!!!!!!
The workers there are great they are very helpful with multiple things.
Awesome prices and a staff that really cares about your needs.
I love this place! They have such a good selection
Very patient and great customet service.
The staff is great and they generally work with you
I been looking for a Samsung watch for the longest to have with my phone I check half of the pawnshops in palm bay and nothing so I decide to go to melbourne so when I got to remedy pawn here Im wickham one of the employees Tony Figueroa help me and serve me like no other person has help us before he did the imposing to help me at the end of the day I walk out of the store with my watch for and awesome deal and a exellent service I will go shop there from now on thank you Tony Figueroa for the exellent service that for helping me find what I need it ...
Dont expect them to give you an honest answer on anything valued over their pay grade. Low budget operation.
The workers are very nice and social and they have great items
The staff is always friendly and never in a rush to assist!!!
Helped us figure out not only what we needed but helped us set it up
Very rude service when I called up to see if they had an item in stock
They purchase stolen items.
I want to know how much time they give to tire the money to take out the jewels