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Metro by T-Mobile
698 N Wickham Rd, Melbourne, FL 32935, United States
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Metro by T-Mobile

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Je
Review β„–1

The employee name Amaya, sorry if i didnt spell your name right lol but you really made the experience at MetroPCS very easy you were professional at all times very helpful and respectful I will definitely visit the store again if they have more employees like you and again thank you very much on helping us choose a cell phone today πŸ˜ƒ and I need to get up-to-date with technology cause I didnt know theres no more LG being made lol.

Ch
Review β„–2

Wanda helped me upgrade my phone. Although she said she was new she was very informative, took her time with me and the entire staff was nice.

Sh
Review β„–3

Very knowledgeable staff and patient. One of the best experiences I’ve had at any Metro store.Moe is amazing and values his customers. I highly recommend this location

Ka
Review β„–4

She help With Paying Phone Bill, And help me with this Phone πŸ“± Updating The Weather For Every Hour β£πŸ€©πŸ’•I Really Appreciate Her Kindness Too πŸ’—

Ch
Review β„–5

Horrible customer service! Worst experience ever with a phone carrier. Paid for product never received, One worker in particular was extremely rude. Will never return. Find another location...

Jo
Review β„–6

Know who is the manager of the store here on Wickham is the most helpful person I have ever met on the senior citizen and do not understand all these newfangled things but I want to thank you Moe have a good day

Ce
Review β„–7

Wonderful staff.... the best Metro in Brevard County!

mi
Review β„–8

One of the best metro stores, Zeid (z) took care of me, he was very helpful.

Bo
Review β„–9

My new best ftiend. Moe knows phones!!!

Er
Review β„–10

The employees could use some manners and some tips on being professional but overall the one lady that is there is very helpful.

Ra
Review β„–11

Great folks to work with

Ki
Review β„–12

They put a screen protector on that had A BUG TRAPPED UNDER IT. And when I brought it back they claimed it wasnt a bug, didnt clean it off all the way, when it LITERALLY HAD WINGS!!! DONT GO HERE!!!

Se
Review β„–13

Friendly and helpful service. Understood my issues and fixed them promptly...

An
Review β„–14

Very unprofessional. Made a mistake on my account and essentially blamed me. Put incorrect glass on my phone, then tried to say I didnt buy it there, as if i were lying. Even after showing my receipt, they still gave me a hard time. Very short girl that works there has a very nasty attitude. Even told me my phone was free when clearly I had the receipt to prove otherwise. Kept insisting that my husband payed nothing when i said it was a Christmas gift. No class what so ever. Seemed uneducated when speaking. I will never go there again. I have always used the Metro on Lake Washington. Never had a problem. They are kind, patient, and professional.

Ca
Review β„–15

DO NOT USE SMART PAY UNLESS YOU ARE WILLING TO PAY DOUBLE THE AMOUNT OF THE PHONE YOU ARE TRYING TO PURCHASE! The NEW management made it sound like it was just a way to spread out the payment so we could actually have iphones, like the rest of the world. And there would be NO FEES if we paid off our phones in 90 days. Our purchase price was around $500 in the end we wouldve paid double. And the pay off price if you want to pay it off in 90 days is $250. So they find a way to get you even when you are just wanting to pay the damn thing off!!!! My advice is to never believe anything these salespeople who probably dont have a high school diploma and thats why they work at Metro, and are just trying to rip people off. Oh and dont get me wrong, they were really friendly bc theyre trying to make a sale!

Je
Review β„–16

Bf called for advice lady rudely hung up before he finished

SA
Review β„–17

They over charged me on a case ! They also sold me a malfunctioned phone the button wont put the volume down, and when i went h There they said they cant do anything, my last very come back won t recomend it

Fr
Review β„–18

Orsome

Em
Review β„–19

It was quick and very helpful. The people are pleasant to speak with.

Mi
Review β„–20

The associates working in the store was very kind

Ch
Review β„–21

The staff here was very nice and helped me fix my phone

rA
Review β„–22

Paid my cell bill, nice and helpful!

Ji
Review β„–23

Best customer service!!

Cl
Review β„–24

The service was sufficient

Do
Review β„–25

These guys are awesome

Ro
Review β„–26

Awesome

Fe
Review β„–27

Thanks to Fernando for the great help, his knowledge and his opinion helped me and my family to get out of the lies of AT&T, thanks for your patience and honesty I will definitely return to your store and I will recommend to my friends, no wonder you are the champion and has lol strap

Information
5 Photos
27 Comments
4.1 Rating
  • Address:698 N Wickham Rd, Melbourne, FL 32935, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 321-241-6444
Categories
  • Electronics store
  • Electronic parts supplier
  • Cell phone store
  • Telephone company
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:11AM–6PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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