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Metro by T-Mobile
3150 S Babcock St, Melbourne, FL 32901, United States
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Metro by T-Mobile
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NE
Review №1

God is Great. Thank you TMobile for your support with knowledgeable Staff. ❤️❤️❤️❤️❤️🌎

Pl
Review №2

Best experience I just had to come and give my personal experience because the service was so much more than I could’ve ever asked thank you.

De
Review №3

Excellent service and product pricing! Rani was fantastic! Very helpful, knowledgeable and courteous. I switched from Verizon to Metro and am very glad I did. Great experience!

Mi
Review №4

Rani got the best deals and patience to move my pictures

Re
Review №5

Rani bomb very helpful and considerate!!

Pa
Review №6

Have visited and come for advice at this Metro/TMobile location on Babcock near University also the Metro on Palm Bay road. The service, knowledge and help I receive with any issue has been Great every time I visit.. They are the Best in my opinion!! Thanks guys and gals..Hugs ☺

Su
Review №7

Nice and professional, Mr. Chase was patient and helpful while helping us switch over they even honored the online advertisement which was cool.Hopefully the service works well for us in this area!

El
Review №8

My amigo rani made me switch to Babcock store, this is going to be my permanent store now thanks

Ti
Review №9

I had the most wonderful,patient and kind sales associate! Rani is an angel from heaven. He was so helpful in getting me set up with a new phone and transferring info on to my latest purchase. METRO hes a keeper!!! 🥰 I would recommend him 💯

De
Review №10

Hadeel was very nice, sells product very well. 5 stars, she needs a raise. A million stars. She makes me want to come back. She needs a raise. Rani too. Both of them are very good at their job. Very good store

Je
Review №11

Great store, the guys who work here are super knowledgeable and make your experience a positive one. Keep up the good work!

br
Review №12

I purchased a new phone and line today from Angela in the store. Not only was Angela the most knowledgeable technical customer service representative Ive ever encountered but her kindness made me feel welcomed. I have been with many phone providers over the years, but due to Angelas professionalism I will be a customer for life and will be bringing all of my other lines over to the Metro family.

Jo
Review №13

HORRIBLE. First he tried to scam me into buying a new phone and lied and told me I couldn’t use an old phone I still had after my phone was stolen. He told me I had to get a whole new line. Only AFTER I paid over $70 did he tell me I could’ve called 611 and had it switched to my spare metro phone for $17. He lied and said he couldn’t give me a free case, ( I’ve always received a free case when purchasing a new line and when I told him this he flat out called me a liar) THEN as he set up my very unnecessary new account he used MY OWN FIRST NAME as my pets name for my security question because he’s just that incompetent, and did not use my 8 digit pin I specifically asked him to use. This made it impossible for me to access my account so I had to drive all the way to the corporate store to get the problem resolved. And for the final straw, after I was blatantly told I didn’t even need a new account I demanded he refund me and fix my problem that I originally just needed a new SIM card for he told me to get out..... I‘ve reported him to corporate who were appalled at the way I was treated and I’ve also reported him as a fraudulent dealer to the BBB. I’ve never had to do anything like that ever in my life but this guy is seriously a scam artist, he flat out lied to get our money then basically laughed at us when we figured him out. I may even make a police report to ensure that after I dispute this unwanted transaction on my credit card I receive every penny back for this account I literally have no use for and have never even made a call on. The corporate store waived my SIM fee and switched my plan for free to the replacement phone I already had with no issues at all. Oh and they gave me a free case, surprise surprise.... Go to the corporate store on Lake Washington in Melbourne, trust me please they’re cheaper, give better deals, more free perks, and they’d NEVER lie to you to scam you out of your money.

El
Review №14

Chase was so accommodating and informative as I was very hesitant on my apple purchase. I am not from this area and I have gone to several metro pcs stores and he by far was the kindest, knowledgeable employee. Thank you Metro for hiring such a great employee.

SA
Review №15

Hadeel greeted us real good. Excellent at discounts. Very good, really enjoyed the customer service. She sells your product and makes sure you have everything you need. Moe needs to give her a raise. Rani was very helpful too!

An
Review №16

I found the perfect salesman at your establishment at 3150 S.Babcock, in Melbourne Fla. His name is Rani.He was extremely helpful and friendly. Hes a keeper.I am very happy with the Company and your Employee. Please hire more like him.

Br
Review №17

Rani was great!! His presentation was very well understood and Im glad I came to this store this afternoon!! Please put this in his file,,, thanks Rani,, stay safe and God bless you 😄😄

Mi
Review №18

No one answers the phone.

Mi
Review №19

We had really good service. Very professional. Very knowledgeable. Metro has great employees

Al
Review №20

My experience at metro with Sam was outstanding! He gave the best customer service. He made me and my boyfriend feel welcome, answered all of our questions even gave us AMAZING DEALS! Thank you Sam your an awesome sales man. Remember when you go into metro on Babcock ask for SAM!

Li
Review №21

Malia was a great sales person and helped with all my issues, walked with a brand new phone!

Jo
Review №22

Hadeel was great, helped me out with everything i needed. Give her 20 stars. Eiby (sidekick) was cool too, very polite to other customers.

Ed
Review №23

Went to the store today as always excellent service.Thanks to Rani and Haddel you guys are the best.

mi
Review №24

Rani was great. He treated me with respect and was very knowledgeable

ro
Review №25

Rani was very go to me with good product knowledge, I would recommend everyone to metro and ask for Rani.

Se
Review №26

Hey hey my name is Nicholas right you know you look me up today you know I aint got much money but he helped me get out to go you know he treated me nice yall need more people like Ronnie that you know somebody stole my phone

Mi
Review №27

The representative was very helpful..hanand got me the best deal..thanks Eiby!!!!

Ri
Review №28

Ronnie was awesome knwlegble about phones abd helpful

Wi
Review №29

Always professional workers with very good attude exspecially Hadeel.

Lu
Review №30

Very good business, associates very cortez and knowledge, must do business with.

Jo
Review №31

They were very nice and kind, I dealt with Hadeel

Ed
Review №32

Rani at Metro was amazing. Very helpful and knowledgeable.

Su
Review №33

Rani was the best, customer servkce 100, very polite and professional, thank u

Ga
Review №34

Eiby was great! Helped me recover all my information

De
Review №35

Ruby helped me out tremendously, very knowledgeable and willing to help

Ro
Review №36

My new phone had software issues, but the guys at Metro are GREAT. Said they will replace it for free. !!!

Da
Review №37

Ronnie gave me exceptional service and made my Metro experience pleasurable..

Ja
Review №38

The service was great. Glad I got a new phone

Da
Review №39

Eiby..was very helpful and knowledgeable on phones and plans.

Ro
Review №40

Bought a phone for a friend here and it was a good deal, not real impressed with the management at these locations the employees are good the manager is so bad that he caused me to quit using MetroPCS for my own phone. Now I go to T-Mobile much better customer service at the 192 office.

Ri
Review №41

Manager was great. good deal on new phone.

Ph
Review №42

Roney give philbertgood service, thanks bro

Ki
Review №43

Thanks to Eiby and Ronnie were the best, fun and efficient

De
Review №44

Fernando was great and gave me great deals

Je
Review №45

Price changed 3 times in 20 minutes for the same plan /phone.. Not sure if this is representative of the store or just the employee. Going back tonight to pick up the phone, will do so at the company store on Lake Washington /Wickham though. Feel they may be a little more honest from the start.

Sa
Review №46

Rani helped me alot

Li
Review №47

Rani was very helpful, suggested sale was good

Ge
Review №48

Staff is great and customer service is #1

AB
Review №49

Amazing customer service by Eiby !

He
Review №50

Rani the store manager was very helpful

Ju
Review №51

So far, not a good experience. Giving it a little more time. I have my phone and my granddaughters service. No problem with mine but lots of trouble with her phone. Too many to mention but they hopefully have the kinks out fir now. Time wiill tell.

ro
Review №52

Ive been a Metro PCS customer from the beginning so Ive visited many stores over the years. Today my wife and I were very fortunate to meet Derar and Moayad who helped us with an issue and a new purchase.These two guys are so polite, funny and knowledgeable, we call them the dream team.Thanks so much guys you made our day! We live in Vero but well gladly drive up to your store again. Keep up the great service!

Ca
Review №53

Had a great experience with Eiby

Pa
Review №54

The best Metro Store!! Customer service is outstanding, Dee, Xavier and Jenna are awesome!!!

An
Review №55

Charged me way over actual price went to different store 30 mins later to get it activated told me they gave me a old used SIM card and charged me 35 bucks on it instead of 10.

pa
Review №56

Rani was outstanding

Ev
Review №57

Eiby Great!!!

Ch
Review №58

Very nice place to get phones

Wi
Review №59

Perfect Stuff with amazing customer service

Ro
Review №60

Rani is the best

Ke
Review №61

Their staff is very knowledgeable and helpful.

Ed
Review №62

Thank you Derar you are the best

DH
Review №63

Great customer service, Thank u guys

Lo
Review №64

Best customer service & good deals

Ma
Review №65

T a bunch of young people that dont have time for older people

An
Review №66

Poor customer service, incredibly poor.

Ca
Review №67

Great experiences with them

la
Review №68

Eiby

JA
Review №69

Eh

Mi
Review №70

An incredible experience, a very attentive young man and always willing to solve the problem, so I left very pleased and it was my first time, I was very satisfied that they continue like this 😉

Jo
Review №71

My metroPCS good service good signal

Information
8 Photos
71 Comments
4.6 Rating
  • Address:3150 S Babcock St, Melbourne, FL 32901, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 321-327-4025
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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