What a delight working with Marta Beaver of Ethan Allen. Marta came to my home to personally evaluate the space and current design. Then after a conversation about my lifestyle and with one inspiration photo Marta designed a cohesive and stylish family room. . .something I spent years and $$ trying to achieve but always missed the mark. I cannot wait until my furniture arrives!
5 stars.... during redecorating of our living room, we made our final stop at Ethan Allen. It should have been our first stop. We tried the higher end catalog stores, high prices, limited fabrics and not exactly what we wanted. Ethan Allen was no more expensive and slightly less expensive for custom made pieces. We worked with Jack, one of the interior designers. He helped us with fabric selections and gave us perfect advice to mix our fabric choices, there was a huge selection of fabrics from all grades, inexpensive to high-end choices, all design styles. We were able to choose leg styles, stain finish, metal finish on nail heads which could also be left on or off. The customizations and selections are way more than other stores. We also shopped at 2 other local furniture stores and the quality of furniture is no comparison even though the other stores prices were in the same vicinity. We really thought our design advice helped steer our final selections to exactly the look we wanted. We couldnt find the right look of comfort, casual and elegance at any other store. The design suggestions and thoughts are helpful, low-key advice and not at all pressured, like shopping with a friend. We received one of our two furniture pieces 6 weeks early and they delivered the first piece with no additional charge. We are looking forward to our second piece of furniture due in a few weeks along w our custom pillows. The quality of our coffee table ottoman is superb, it is much more solidly built than the catalog stores and it is built in US. We will be going to see Jack at Ethan Allen when we are ready for our new family room couch in 2022.
Our designer, Austin, was amazing! He understood our wants and needs and ran with it. We couldn’t be any more pleased with his work. Everything is perfect.Our delivery crews were the best. Andre came with each delivery and made sure that each item delivered was in perfect condition. We couldn’t have asked for better service. He even found a defect that he reported.Kevin, the guy who fixes furniture was equally as good. He fixed our buffet and bookcase beautifully. Thank you Kevin.If you’re looking for a great designer, ask for Austin. You won’t be disappointed.
Jack Alber did a magnificent job designing layouts and choosing furniture for our home. I highly recommend his services.
Kevin and Luis did a wonderful job with the delivery of our two sofas, getting them through a tight entryway and setting everything up perfectly. They were careful, courteous, and friendly. It couldn’t have been done any better!
I’ve been with with Marta and the crew at Ethan Allen and couldn’t be happier. Marta has gone out of her way to help us order all the right items for our newly renovated home. We can’t wait to see everything all put together. She has gone above and beyond. I loved her design right from the start and know I will continue to work with her in the future. Highly recommended!
Kevin and Luis. The best ever, professional and helped me so much. I appreciate all they did. A great team.Rebecca was the designer, words can’t express my appreciation for making my dreams come true!!!!
My husband and I have been extremely happy with our designer Austin Hippchen. He has great enthusiasm and it’s easy to see he loves his job. After a 2 plus hour consultation, where Austin listened to our thoughts and design ideas, he later presented us with a beautiful pallet of colors and patterns to complete the custom design in both our main bedroom and den. He also has put together all the window treatments throughout the house. He is incredibly organized and has wonderful communication skills.I look forward to seeing what will happen in our dinning area, in the near future.
I have been a satisfied customer at Ethan Allen for over 20 years. My salesperson, Jack Alber, is both knowledgeable about product and suggesting the right items for my decorating needs. Before completing the project, he takes the time to visit my home with samples for final approval. I couldnt make the right decisions without his expertise. Hes the best!
Delivery men Kevin & Luis were awesome. Helped move our old sofa, put the new one in place and moved a few times to make me happy 😁😁. Thank You!!
Kevin and Luis were absolutely wonderful. Great decorations suggestions and polite. I highly recommend these gentleman.
Kevin and Luis delivered in very professional manner expected by Ethan Allen. Very nice and courteous and is “Whie GloveService”
After looking shopping in various furniture stores, we walked into Ethan Allen and enjoyed wonderful, non-pushy service from Jack Alber. He was friendly and helpful and we are now enjoying the perfect sectional couch we needed for our new home. Ethan Allen sells quality furniture with professional, friendly service.
Excellent service by Kevin & Luis very professional and set up everything for me.
My husband and I worked with Jack at the Ethan Allen store in Viera, FL. and he was nothing but fantastic!! We were uncertain about how large of a dining room table we wanted to purchase, and so he stopped by our house to take measurements and explained to us what would work best. When it came to the endless customizing options available he was extremely thorough and helped us pick out a beautiful table!
Austin Hippchen was great to work with! He helped us design our custom bed and dining table. He was quick to respond and helped us get our furniture ordered promptly!
Excellent and professional service . The Delivery guys Kevin and Luis were amazing!
Kevin and Luis were AMAZING, friendly and so helpful!!! Thank you for a great experience!
I highly recommend Ethan Allen in Viera, FL for your decorating needs. Austin James Hippchen has beenInstrumental in assisting me with the selections for my dining room and bedrooms.
I would love to share that I have had a great experience so far working with Austin Hippchen, Design Consultant at Ethan Allen in Viera. He has been so creative and easy to work with. I highly recommend him and this store to anyone who is looking for upgrades to their home and new furnishings. Cant wait to see the finished product.
John Alber did a fantastic job helping us to decide on a perfect set of chairs (style, color, fabric, etc.) for our round dining room table. We couldnt happier with John and E&A!
Our designer was working with us during the entire process. Follow up on all questions was prompt. He came up with a number of possible options based on our floor plan and existing pieces. The delivery was special. We were scheduled close to the end of the day for delivery, and it was raining. We anticipated a messy delivery, since we also had dinner quests near the delivery time. The team got here at 7:30pm, took great care in getting the pieces into the house and keep them dry. All pieces were set up as we wanted before they left. Even though it was very late in the day and the weather not good, the delivery team had a great attitude. My deisgner has been in touch after delivery to be sure everything turned out as expected.
Courteous delivery from Kevin and Louis today.
Rebecca, Marta and the rest of the staff are first rate. Rebecca was particularly helpful with insights regarding fabric choice, colour and durability among other things.Thankyou all.
We had the pleasure of having Jack Alber in the Viera Fl store as our design consultant. First Jack assisted us in selecting new furnishings for our master bedroom. The furniture looks amazing in the space and was a fantastic value for the quality. We were so pleased with our first experience that we reached back out to Jack to schedule a consultation to furnish the living room and a spare bedroom.We do not live in Viera, so we sent photos and dimensions of the space to Jack. When we arrived for our appointment Jack had the fabrics he selected, a diagram of the space and furnishings. He nailed every little detail from side tables, rugs, and lamps. He made the process so simple. We truly loved the design and cannot wait for the furnishings to arrive.We will definitely be reaching back out to Jack and make the 4 1/2 hour drive to Viera as future needs arise.
I can not say how it disappoints me to have to write this review over. After an excellent experience with Jack, the salesman in the Viera store, Ethan Allen refuses to stand by their product. We purchased the rustic Miller dinning table that was supposed to be solid maple wood after about a year, a defect started to appear where large sections of wood filler began to shrink. Defects in the table top evidently had been repaired prior to delivery, but the patch job is also defective. After over a year of trying to get this remedied, we are being told that the defect is part of usage and we are on our own. I was told that if I had damaged it, the extended warranty would cover it, but apparently if Ethan Allen damages it, I am without recourse. Last piece I will buy from them, sad to say.
We have been working with Jack Alber off and on over the last year. Initially we started looking at ideas to refresh our living room but that quickly expanded to the dining room and family room. Jack was wonderful to work with because he collaborated the ideas and visions of both my husband and me. By listening to both of us, Jack was able to find a solution that exceeded our expectations. We also appreciated his honesty. He was not hesitant to help us come to a better selection instead of just making the quick sale. We are extremely happy with the end result! We have a new look that is fresh, unique, and reflects both of our personalities. I would recommend Jack to work with anyone because he produces a complete design where every detail is addressed.
I have been working with Design Consultant, Austin Hippchen who has been helpful and inspiring. Austin is creative and very accommodating to my needs, styles, and timeline.
After seeing all the reviews and the response of this company to their customers. I went and visited this store and Im not going to lie theres some furniture that are nice and look solid but most of the furniture are very weak. I will not blame the customers if one day they will write a review about the quality of their furniture.
Austin was great to work with when I decide to re-vamp our living room. He listened carefully to what we wanted and then came up with some very creative suggestions for a new sofa and fabric to re-upholster chairs. He integrated my existing pieces of furniture into the new design. He was organized, timely and has an exceptional eye for design. I will definitely work with Austin again on my next interior design project. He made the whole process painless!
First, I want to state that Staci Peterson is the most creative, talented and professional decorator that I have ever had design our home. She listens, understands our objective and always amazes me how the results are sheer perfection! She is such a joy to work with!Next, Ethan Allen furniture and decor is such high quality and we are so happy with everything that we have purchased. Our home has been transformed so beautifully!Thank you Staci and Ethan Allen!
I was searching for an EA dining room table that had recently been put on clearance, and wanted the 72” diameter size. I contacted the Viera store, and started working with Jack Alber, one of their designers. Jack went above and beyond and tracked a table down for me, at another store. He also did all the communication between me, the other store, and their distribution center, so that I could get the table delivered to my home in NJ (we recently moved from FL to NJ). My experience with Jack has been exceptional. I’m presently working with him to furnish some of the rooms in our new home. I highly recommend Jack for all your furniture and home design needs.
Above and beyond are the first words I thought of when considering my experience with Jack Alber and they are also the words you will consistently run across if you read his reviews. In spite of all the extra pressures that Covid-19 introduced to the EA store, Jack was very patient helping me to pull together a delightful living space for a new home. He graciously guided me as he aided me in getting the big picture and thinking outside my box. Jacks professional expertise is a rare treasure for the average shopper to encounter; Im so thankful to have benefited from it!
Easiest furniture purchase ever! Rebecca was a fantastic design expert with a wonderfully warm and kind personality on top! I love my new look and the quality that only Ethan Allen can give.
Austin... He may be youngster, but he knows design and proper elements of decorating. He did a great job for my husband and I. We love him! Great customer service! Loves his career in design, understands people, goes above and beyond...I look forward to working with him on window treatments on my next visit. Our house is going to be stunning! Thank you Austin & Ethan Allen 🤗 K & J
Love the quality of Ethan Allen furniture. I still have pieces that are 30-35 years old. The only issue I have is being notified more frequently on when to expect your furniture. I was told originally that the furniture would arrive at warehouse on Dec 27. I called and found out that it is now expected to arrive week of Jan 13. Apparently there was a delay in the material which I wasnt aware of. The customer should be kept abreast of any delays.
Excellent experience. Our sales person (Rebecca) was excellent and followed the transaction through and after delivery to make sure we were happy. We were pleased with the furniture and customer service.
Staci was fabulous in helping us pick out our new furniture. We hope to have her out to the house after it arrives to help with accessories and paint colors! Thanks so much!
It is always a pleasure to walk into Ethan Allen in Viera, FL. From the greeting at the door, to the calmness walking through the design center, I always enjoy visiting this Ethan Allen and its courteous and professional design team.My design consultant, Jack Alber, exceeded my expectations in helping me find the perfect furniture for my new home. He listened, easily understood my style and function needs, and ensured all of the furniture pieces fit to scale. Jack brought together an array of beautiful textures, colors, and materials that I simply love and enjoy every day.Thank you, Jack and Ethan Allen, for turning my dreams into reality.Sincerely,D. Willis
Big thank you to Austin at the Viera design center. He did an outstanding job leading us through a redesign of our remodeled family room space. He knew exactly how to lead my wife and I through the process - expert listening and communication skills along with his eye for design/colors/fabrics/styles and his expert consideration for our overall living space - he delivered on our wishes/desires for our project. We did our homework shopping and discussing with many designers/stores but was most comfortable with Austin and his overall integrated approach - we could tell he truly valued our ideas and knew exactly how to integrate it all to develop a fantastic design and ultimate reality. Thank you Austin.
Jack designed a new look for our L-shaped living/dining area, incorporating several of Ethan Allens beautiful pieces. Everything fits so beautifully and is so comfortable. He is truly professional and I appreciate the Ethan Allen craftsmanship! Thanks again, Jack!
My wife and I purchased a dinning room set from Jack and we were treated very well. He did not place any pressure on us to buy and was incredibly helpful choosing the set, even after multiple trips into the store. He even offered to bring the wood samples to our home, as we were struggling to choose one. Unlike another post, we never felt as though we needed to drive up in a luxury car (we have a Toyota) to be treated to outstanding service. We are planning another visit for our living room next.
Ethan Allen is first class all the way. Stephen Wentzel was our design consultant and he has been marvelous throughout our entire experience. He and his associate brought actual furniture samples to our home so we could get a real feel for their fit and presence. Stephen also gathered online photos of our new home which he used to coordinate style and fabric choices for chair and carpeting selections. We are quite pleased with the choices and EAs top notch customer service.
We loved working with Austin and would highly recommend him to anyone looking for a Designer.He listened to our vision and was able to find what we wanted . Austin is creative and not afraid to go outside the box. Austin is such a warm person with a lot of enthusiasm and a passion for what he does and that is reflected in his work. Austin makes what can sometimes be a stressful endeavor a lot fun too!We also want to recognize Alex who is the Design Center Manager. We had an issue with some window treatments and Alex personally came over to our home and took care of the problem immediately.. We were so pleased with his prompt kind professionalism!It’s always a pleasure to walk into that showroom EVERYONE that works there is so friendly !
Why is this furniture so expensive for IKEA quality, particle board furniture?
Austin is awesome!
Stephen Wentzel, designer at Ethan Allen, is an absolute joy to work with. After searching for a new sofa for months my family and I entered the Viera showroom and met Steven. He was so friendly and helpful. We fully intended to purchase the sofa we came to look at. Even after knowing the sale was imminent he offered, nay insisted we enlist his complimentary services. He wanted to look at our space to help us determine the perfect fabric selection. He came prepared for our consultation just days later, complete with floor plans he was able to access online. Our biggest problem was the openness of our open floor plan. He immediately saw the strengths of the design and listened to our ideas and helped us see what it was that we wanted. He did not force us into a design of his own making. He listened to us. He saw how our family functions. He is a wonderful designer, who observes and listens to his clients, all the while treating them like long-standing friends. He is a gem! He frequently emailed updates and was present for the install. He noticed and complimented the work we had put in since his initial visit. I returned to the store just today to say “Hello” and order the cocktail table he recommended at our first meeting. He was right. It is perfect. I am so happy with my Shelton sofa, Joele cocktail table and even more thrilled with the meeting of Mr. Stephen Wentzel. -M & B Falls
I wouldnt even give this establishment a 1 star. They dont deserve that much. I ordered a swivel chair over 5 months ago and have been given 3 different delivery dates. They supposedly damaged the chair but we have been given so many different excuses I dontknow what to believe. The salesperson Austinfrom the Viera store was transferred to Orlando and since then no one has given updates. The warehouse once again called tocancel delivery. I asked them to have Customer Service call me to discuss a resolution- No Response. I will not do business with this company in the futureand I wouldnt recommend them to my worst enemy. Do yourself a favor and go anywhere but Ethan Allen.
We’ve bought several pieces from this location (we’ve purchased Ethan Allen from numerous other locations in Florida throughout the years). Great floor sample selections/prices. Jack was our salesperson and is a class act- Super knowledgeable and helpful. Among other items, we saw a leather sectional (an Arcata) for a huge discount and immediately grabbed it while 3 other people were eyeing it- Sorry! Free delivery which arrived fast. We were super disappointed to learn it wouldn’t fit through our den door, though. Given this was a floor sample, we could have been stuck. However, Alex, the store manager, actually drove over 60 miles to our home, within days, dismantled the base, reassembled the piece in our den, then actually helped me hang the door back on the hinges- Wow, totally floored by the service from these fine people !!
Staci was wonderful to work with; came to my home and gave me great advice! Thank you Staci!!
From the first moment we walked in, the store manager, Aleix, greeted us and made us feel welcomed. He introduced us to one of his designers, Jack, and we hit the ground running from there. Jack did an incredible job designing the interior for our entire home, as well as helping us with design choices to incorporate the impeccably selected pieces in the home we were building. He was literally there for us every step of the way, including the delivery and set up! I can’t say enough about Jack, who should be in Architectural digest with his brilliance! We only had one small issue during the entire process (which is incredible considering how much we got from them, and its own testament to how great they are) but Aleix took care of it immediately. I have never seen a store manager who actually handles things so timely and personally! Their entire team is spectacular. If you are in brevard county you would be crazy to go anywhere else.
I am so glad that I bought the character chest and the lovely XO lamp at a great discount. The chest is going to be a heirloom of my family for sure.
I had the the best experience. I really enjoy the staff there and seeing the new product they introduced.
Great deal on a dinning table.
Love Ethan Allen and their professional delivery service from Cory Home Delivery!
Questionable business practices at the Viera location. They double charged us, admitted that they had done so and after 5 weeks have refused to refund the additional charge.
Beth came up with an excellent solution and stayed within my budget
They were selling Conor furniture. Looked them up, made in China. Too pricey for our budget.
Unless you drive up in a Bentley... staff make a fast effort to ignore you!
Outrageous prices!