I have been going here since moving to FL 4yrs ago...and never had disappointing service....ifr the wig does not say human hair and also that you can dye the hair... OK ..I have purchased...if it does not say that....than you get whatever you pay for...mostly I buy crochet braids and weft human hair because I make my own wig caps....I love the store and think customer service is great...please... just ask them for help....
Don’t waste your time or spend your time because they sell wigs for over 200$-500$ and they aren’t worth the money. This wig was bought yesterday and was 24 inches, body wave lace front. After shampoo and conditioning this is what happened. I went there and he said it was my fault. Never will shop there again.
One worker was pleasent the other was very irritable. Huge selection. Was told to go to the back to look for something then got yelled at for walking behind the counter. Clearly have never been there. Should of been guided and told dont walk behind the counter.
I recently moved to West Melbourne from South FL about a week ago. I stopped by this beauty supply store to make a purchase and the experience was one of the worst I have ever had. Today was actually my second time in the store, not that I had a great experience the first time but the store had products that I wanted and I actually also brought a friend who was visiting with me. Worst decision ever. Their customer service skills are horrible. While trying on one of their products, one of the guys that work there proceeded to basically bark at us about a restriction (an understandable policy) however, his method of communication left a lot to be desired. I waited until my friend walked away, because ultimately I wanted to provide feedback in a non-confrontational manner, which is best done without an audience. At this point my friend had already decided she would not make a purchase in this store, I however, still intended to, but wanted to provide feedback. I advised him, that they should place a sign up that reflects their policy and that there was a more professional manner in which to communicate with customers that did come off as rude. He proceeded to tell me that he knows in himself he did nothing wrong and walked away in a very dismissive manner (his entire interaction was rude), not even bothering to finish assist me. Sir, I am the customer, I am the one experiencing your service, you don’t get to define the experience that I am having or tell me that how I feel is invalid or dismiss it. I absolutely will never walk back in this store, nor recommend it to anyone. I would rather drive further and pay more for an experience where I am valued as a customer. Wish I could give 0 stars.
I went into K&S today and Mohammad helped me. He was very knowledgeable on products available at the store and very helpful. I highly recommend this place!!
No assistance especially from the young dark-skinned girl with weave in her hair. Her face was in her phone and she had a bad attitude. I walked out and went to another beauty supply store.
They have all kinds of stuff from hair,nails n in between products
Horrible! I was told I didnt want or couldnt afford a wig. He was rude and I felt unsafe as a woman being bullied by a man alone in a store with no one else around. I was told I had been there several times to try on a wig I had never tried on. He was loud and yelling at me . I left immediately to buy a better quality less expensive wig .
My favorite hair store. They have everything and anything I need. If I could afford to go daily I would. Only 5 star Ive given.
Found just what I need at an excellent price!!
Ok so I had my sis wedding. Was trying to find hair extensions. Looked everywhere and all were expensive/ bad quality/ color not matching. I went there and found a natural hair extension, that was half the price of what other places charged, and the color matched my natural hair color. Couldnt be any happier ! They helped me to find the perfect hair extensions 💕💕💕 very happy and satisfied with everything.
I do not recommend this beauty supply store. The two Muslims guys were very rude and disrespectful to me, when I asked them if the hair that I was purchasing was 100% human hair. Immediately, one of the men started screaming, this hair is not 100% guarantee and once you walk out the door with it, theres no refund and you cant return it. The hair cost $179.00 why wouldnt I want an guarantee?I will never shop at this store again. Ladies / gentlemen dont allow anyone to disrespect you, especially when youre Patronising their store. 👎
I love this hair store great customer and the quality hair they sell is great would definitely recommend!! Go Check Them Out..
Some of the items are overpriced. Check online with other supply stores. I actually went to Sallys for cheaper purchase. The pricing for hair is pretty good tho. Love love
Its a nice store but a lil pricy
Its the place Ive learned to go in Melbourne for the best haircare products.
First time visiting with my daughter and I love this store!! Mohammed Banimenia customer service was the greatest!! Will be returning.. And the prices are A1!!
They have expand the store, and a lot of hair, facial, products available. Even items you did not expect to find it is there. You cannot plan to buy one thing in this store, you end up getting more things. Love it.
Mohammed Banimenia was very nice and helpful ! I highly recommend shopping with them ..the staff is always so helpful and patient !
My favorite hair & beauty store...
Probably the best beauty supply store in Melbourne. Just like my Texas beauty supply stores! They have everything you need and they are nice, helpful and not too expensive at all. I LOVE IT!
I would give a zero if possible
Always find what I need while Im in here! The staff is very friendly and always helpful!
Love the layout and the space especially in this pandemic. Staff was helpful. Price is right.
It was really decent. I got help by the lady in the store to find my hair. They was very patient even though my son was knocking down all their merchandise in the store. I also got some cute shoes that were on sale.
Swear this place never lets me down. Their selection is ever growing and their customer service is top notch! Ive never left unhappy!!!
Very pleasant and helpful staff. Love the variety they provide. Awesome experience!
Large wig, and extensions selection as well as many other things. Earrings and eyelashs, braclets ect.
Its very nice hair store n they are very helpful ... Good quality things n hair 😘😘😍😍
Great customer service, friendly staff
Great customer service, great products.
They have everything you want plus more. The prices of the brazilian hair is great not expensive at all and the grade of the hair is top quality. The employees are very nice amd helpful.
They are well stocked in varieties of products, but not knowledgeable to the products..
Good customer service.
I came to get a brush... what I found instead was something better for my daughter and myself. No complaints and an underrated selection of products to choose from.
They got everything for hair 😍
They are great! They love to help u find what u need
Stores nice !! Nice products !
Really nice place to get the things you need. Could use more things for guys.
The BEST BEAUTY SUPPLIERS IN BREVARD COUNTY CLEAN AND ORGANIZED
The owners are very nice people. They are helpful and also they know the products, especially the hair. This amazes me because all are men. The store itself has the basics of products covered. The wig selection not great but Im sure they sell by demand with those. Though I am accustomed to the large and small stores in Atlanta having everything your heart desires, this store is a good one.
Great selection!
Awesome group of guys. I wont ever shop anywhere else. Reasonable prices & very helpful, friendly...
Have a big selection
I just wish the selection of braiding hair was better
Lots of hair supplies
I love this hair spot. This is always my go to when needing any hair. They have so many different selections, and they were the first hair store to even have the ombre braiding hair and I absolutely loved it. They are also very nice and help anytime u need it and are very patient with you
They have almost everything you would need for hair. Staff is amazing. He knows what he has and is willing to take his time and go into the back to get what you want. I highly recommend this store
Absolutely love this store. Has everything I need at a reasonable price and has a lot of new wigs, weaves. If they dont you can ask and they look into getting it. Owner and workers are very nice and dont follow you around like 3 diamond...
Great prices and good selection to choose from. Staff was friendly and honest too.
Tons of products with exceptional service. They dont follow you around as if you are trying to steal unless you are trying to steal. The prices are good.
Very helpful and professional. Pricing are reasonable and great quality of hair. Alot of selections. Great staff.
Their customer service is TERRIBLE I shop here regularly for supplies and as a hairstylist I know what products to use on my clients . When I went in the store last week I asked the man behind the Register the difference between ghost bond lace glue and another glue, he stated “their all the same “ the other glue in a red bottle was of course cheaper than the ghost bond but I’ve already spent well over $100, an extra $20 isn’t nothing but I went with his suggestion, the red bottle. Comes to find out the glue is trash I came in today and respectively asked if they do refunds or exchanges or atleast reimburse me for 50% of what was paid . He said no and started yelling, being verry rude talking over me while I was trying to explain to him he stated “they’re all the same “ when clearly their not . I asked for the store managers number at this point because he was being soo RUDE AND NOT HAVING ANY-GOOD CUSTOMER SERVICE WHATSOEVER. Then he stated “ I know your type, I know how to deal with you people “ which in my defense sounded VERY much racist. He then tried to say “your just trying to get something for free” when I clearly have money in my hand that he can visibly see is well over $100 in cash . For those reading I didn’t need anything for free and I respect everyone’s business policies but if you don’t have anything like that in writing and you come off on a customer wrong like that who’s been shopping here for a while it puts a bad look on you. And I’m only speaking about the rude man who always wears glasses, has a short hair cut and is in collared button up shirts behind the register.
They always have what I need
Always have just what I need
Very nice owners! And good prices and great parking. Most importantly they stay open late...
Very friendly owners and found everything for my mom on vacation!
Great selection of hair!
Great customer services and honest respectful workers. Wide variety of products too.
They give u there honest opinion when u are unsure of what wig looks good on u
Very large selection of hair products! Never disappointed when I go in there!
Only place I could find that carried the product I was looking for, locally.
Friendly and extremely helpful. Wide variety of hair. Will visit again when Im in this area.
They have a bunch of different hair colors and products for very reasonable prices
This is a small beauty supply. Not enough choices for me. But the customer service was excellent.
Always find my products
Love the place. Quality, price and variety..... Awsome.
Very friendly and helpful staff. Decent amount of wigs.
They All that... great prices n great Guys I been going here for two years...they have everything you need great products...
Good products. Good people
Nice little spot. Good deals. Had what I needed.
Great place for all hair supplies
They spoke to the young ladies disrespectful will not go back
They have a wide variety of products reasonably priced. The staff is very helpful, and polite.
I love these guys. As a stylist they are my go to store for myself and my clients as well.
The staff is always helpfulThey are enlarging the store which is nice.
They have a wide variety of selections here and the staff are helpful
Awesome, every time I go there
I like going to this store ... they dont watch your every move as if your going to take something.. They always help you when you need it
Its the best place to shop, employees are friendly and nice❤
They cost to much but good hair
Awesome store all the staff is very helpful
They are well informed. Customer Service is good.
Good customer service
Good price, and good service.
Wigs...Lots to choose from and nice staff
I love their wigs and the staff is super nice
Very rude and disrespectful, also you cannot return ANYTHING. Not even with the reciept. Exchanges only.... no one said that when you took my money. I tired to return after 30 mins of buying 200 hair because we went with another look. They didnt refund it and i had the reciept and only 3 hours after purchase.
Always great service and find what i am looking for
Bought 100% human hair extensions. Definitely wasnt. SHADY!
Had what we needed. Very nice too
This is the best beauty supply ever,I been all over the beauty split in Melbourne but the staff here are so friendly and the prices cheap and they have s good quality of human hairI highly recommend this place
Very helpful in finding products. They do pay attention to customers.
Everyone is always very helpful and polite. Wide variety with comparable selection.
My hair place
Great Value, Low Prices, Large Variety.
The stuff is awesome but cutomer service needs work
My guys always have what I need or an alternative
Always have what I want & need..