I love this store. I love to go in and just look around and smell stuff. I usually end up spending too much money. I was at the Melbourne Square Mall Bath and Body Works on Saturday and did not have a great experience. The sales people follow you around and ask you what you are looking for the whole time. I just wanted too look at my own leisure. I do not know if it is like this at all Bath and Body Works or if it is just this particular one. I finally had to leave. On the bright side I did not spend a fortune.
They are having a great sale as well as they are putting out their new seasonal scent of body creams, body lotion, body spray and body wash. And they all smell amazing.
Very Nice they were making sure only so many people are in the store at one time!
When I go to a place like this I usually know what I want so I politely told the greeter that I didnt need any help or a bag. It took me a total of 10 minutes to find what I needed and in that time 4 workers had kept asking me can they help me. I dont know where communication went wrong but I actually like to be able to do my shopping without being harassed. Or maybe its because my children are biracial and that automatically makes them think Im stealing. Either way I didnt feel comfortable and I definitely wont go back to this particular store.
For what they offer they are top quality. The hand soaps for example are much better than watered down drug store hand soaps, have a stronger fragrance, and lather better.
Lets talk about Paige who was running the register today. She was seriously incredible! Best personality, super helpful and just simply amazing. My daughter and I were just browsing but found a couple little things we wanted to purchase and Paige suggested her favorite body cream that was there at the counter and I am in love with this scent! Fiji guava-tini. This lovely young woman needs all the praises and raises!
The staff is always super helpful and knows each and every product and scent!
The staff were very attentive to the customers! They offered suggestions on fragrances and products. They also advised on the new fragrances and products. They had lots of products to choose from. COVID-19 protocols were followed. Good shopping experience.
Loved the ideals at this one and, of course, it smelled so good!
I love this place! Everything is immaculate here! Its a beautiful store, I love the products and i always enjoy my visits. I only knocked off a star because more times than none I deal with rude employees, but that doesnt stop me from going.
Full staff. Everyone was interactive and several team members approached, welcomed. Spoke to the promotion, or additional fragrance options.Check out was efficient, and verified contact info. Good presence of management on the sales floor.
Amazing products love everything Bath and body works has to offer.
Very friendly & helpful employees. Great prices and deals galore.
Nothing is really a bargain anymore. Still has good products.
Very good place, very good costumer service and friendly employees.
They have it all but I just wanted hand sanitizer that smelled good ...
I love the special prices, and the girls as always very friendly.
They told me purchase 3 item and get 3 free items. I go to the cashier and I pay for the 3 free items at Bath & Body Works . I would never never visit this store again. If I can I wont give you no star ! 🎶You dont trick Customers !!! 🤬😈🤬😈
Very nice people working there
All of my experiences in this store have been absolutely wonderful they always ask if you need any help if you need help to find anything or basically just be there for you but I would think the only thing that I would have an issue with is that during the pandemic they dont clean the bottles fast enough or thoroughly enough after people have touched them because I got covid last time I went in the store.
Just love All the New Scents
Went in on 1/26/21 around 6pm, was greated right away, asked if they could help me and went above and beyond to get me what I wanted. Awesome staff very knowledgeable and very friendly. Will be back.
Love this store, the staff is so friendly and they always have plenty of every scent in stock
Nice store and good customer service. Fully stocked.
Great Customer Service
Love their soap. Only place I buy soap if I can help it.
Love the lotions and body washes
Get it while you can, especially hand sanitizer... It goes quickly and the best part is the 5 for 8$ (+ tax) or 10 for 16$ (+tax) and the body spray is always in places you can reach them love the buy 2 get 1 free and the buy 3 get 2 free deal... Amazing!!!
They always amazed me.
I got what I wanted, pricey but I need it
Awesome place to shop Awesome service
Extremely nice and courteous staff!Awesome products at reasonable prices.
I enjoy going to. Bath&Body shop.
Love this beautiful store !Staff friendly and so helpful!
Favorite place!! I comei n here after I see my lawyer around the corner and the smelly lotions are so great. Themall is easy to get into and I can shop quick or bring the kids.
Its been awhile but at bath n body they have all these new fragrances i love this store
Great place, great sales.
Love their products. Shop in bulk during sale as every cent counts nowadays.
Crowded Saturday afternoon, too many employees in the store at the same time, asking the same questions, helpful is one thing, but we left not being able to just browse thru the scents
Great deals
Went there because I had coupons for free items. I order on line where there items can be cheaper in the bundles online
I found what I went there for!
A scent for anyone and everyone. The products may seem pricey, but worth every penny!I had tried many other body washes, but the bath & body works last so much longer and I dont even need a moisturizer after a shower. They leave you feeling clean and soft.I have used these products for many many years and have never been disappointed!And the compliments, from even strangers, never get old! You smell and feel fresh all day long, even on the hottest of days.
Great selection. Friendly and efficient staff. It was busy with the holiday special today, but they got us checked out quickly anyway!
The store is very open, clean, spacious and welcoming, with very friendly and helpful employees. Being in the mall, it really greets you with some of the sweetest aromas, even if you’re just passing. I really love their collections and they have a wide variety of lotions and body sprays even for men, which I appreciate. I normally go there for one item but their sales are so good that I leave with six other products. Their prices are really good for the quality products you get.
The staff was amazing with all their help...
Simple store, simple review. Question: do you like nice scents? Do you like candles? Soap? Lotion? Body sprays? How about an endless supply of different scents every few months? You only need to answer yes to one of those for it to be worth your time buzzing around this store. Im a dude and I love it. There is something rather peaceful to have a few of their 3 wick candles burning and bringing pure smells to whatever activity you choose to unwind with. What more do you need from a store?
Get antibacterial hand sanitizer there
Love this store, but have to say if I mention that someone has already greeted me and I just want to browse, then please let me browse. I do not need someone telling me about every single scent I pickup! The salesperson was like a shadow, every where I went she was there. If I reached for a scent, BAM I got a review of the product. Please dont try so hard, it is offputting!
I literally feel like Darla was by the most helpful with customer service. I told her the scents I like and she pulled them off the shelf for me. Darla was friendly and knowledgeable. I look forward to seeing her when I shop on the store.
When ever I want to make my girlfriend happy I bring her there. They have new stuff all the time. She cant ever leave there empty handed. Always someone there to answer your questions.
Staff is amazing, someone always greets you walking in. They are always in stock on items. The periodically have big clearence sales. Cashiers are always friendly. This store is located in a mall so its open mall hours
Cactus blossom my favorite
Haley was the best she has given me the best experience and service I have ever had at any store! Definitely ask for her! She even gave me my first job offer at eleven! She is so nice! Love her! Asking for her every time! Shes the best!
I use to love it alot but if i want to spend 10 dollars on lotion i could just buy 2 on amazon 💁
I love this place and their hand soaps, including the mens exfoliating soap (I actually think it works better than Goop! I only used the aromatherapy body wash; I like the stress collection the most. The staff is always very kind and helpful, and the new location looks amazing, they did a great job!
Wow! This place is lifted straight out of the Millennia! Since the move and remodel, this place has been BUSTLING. Lots of customers, but lots of help. We had good service here and to-be-expected prices for all your usual product suspects. 5 stars!
Just seemed so impersonal not what youd expect. I guess its because of the Covid.
Long lines, but its because they are trying to ensure everyone stayed a safe distance from eachother. Staff is friendly.
I love to pass this shop with all the pretty smells. I like that you can get fancy covers for your hand soap.
Great people! So nice and helpful! Trinity helped me find what I was looking for.
Great sale. Had plenty of selection for what I needed. I was not greeted which was odd but found out they were short staffed. That was fine with me. My only complaint is that the stores are not family friendly. Its near impossible to navigate with a stroller. I love the sales though.
Very helpful sales rep found every thing that I went there for
Super friendly and very helpful
We love this store! Gabby was amazing in helping us. She even is going to call when something arrives. Very good eye candy as well!
Excellent candles love this place, love their lotions love their body gel I cant complain at all. This is perfect my girlfriend is in love with this, she has so many candles all over our house and it makes our house smells so good.
Nice store.
Great staff! One of my favorite bath & body works to visit!!
Got a little expensive...
Love this store. I absolutely love all their products.
Love the products but not enough help. I left.the products in the shopping basket and came home. Will try again when it isnt so busy.
Love this place,i just wish they would open up early on Sundays.
YES I love EVERYTHING
Bath body it works
Love this store
I love this store! Smells great, prices decent and employees nice.
This is a very nice store it was in the mall already but they got it redone I was part of the electrical crew who wired it all up they upgraded to a bigger store and it is a bath and body works and white barn now but I had a great time wiring it up and getting all the electricity hooked up to it it was really fun and I learned a lot and it turned out to be a beautiful store
This place is ADDICTING and they know it! I LOVE the sales they have they ALWAYS lure me there with the deals they send me to my email and when i leave its NEVER just one thing its always a bag full I wish they would bring my favorite aromatherapy Sensual it was my absolute favorite but they have Patchouli now which is good....
Love this place! Lots to choose from and great service. Love the music they play!
I had a coupon.
It was terrible will never visit this store again.
Love this place
I love Bath and Body products! I suffer from psoriasis and cannot use any other kind of body care, not even lotions that are designed specifically for psoriais without them burning or irritating my skin... Bath and Body 24hr lotions have been a lifesaver! I can use them all day long with no issues. The staff is always friendly and great at telling you the current sales. I will continue to get all my skin care from Bath and Body Works. The only downfall is living paycheck to paycheck and not being able to afford when I need more of the lotion. Its on my birthday/Christmas list! Lol :)
Great place and smells ho good it hard to decide.
My wife loves this store
Casey is the coolest and best customer service rep ever! She helped us on Thanksgiving evening and she was seriously awesome.
Loved my shopping experience! And loved the annual sale prices!
Great place to find a gift for the special someone in your life. Smells great there.
Great lotions and sprays, nice selection helpful staff
They changed now and then which is really nice love their products
Nice staff
Excellent customer service at awesome prices for the body...
The last time I stopped into this store.. it was the most horrible customer service experience ever. The manager at the time Shadira and her assistant Kim were nastiest and rudest people that I even met. I don’t bother shopping here anymore. I rather order online or shop in the Vero Beach location. Everyone is very nice there.
Love to visit. Everyone is helpful and friendly.
Good sale going on. Buy 3 get 4 free, of course on certain items, but its many items.
Lots and lots of choices...all on a fabulous sale!! It was great!!
Jaimie (her name was spelled weird) answered a question rudely and left abruptly, didnt even smile, which made me not want to stay in the store. I was going to purchase a lot but, I decided Id rather support a store with better manners. Very disappointed in this place.
One of the associates there was one of two employees working yesterday. The older of the two. She was very helpful in making sure we got what we needed.