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Tuffy Tire & Auto Service Center
7195 Dolina Ct, Melbourne, FL 32940, United States
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Tuffy Tire & Auto Service Center
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Sh
Review №1

Cool guys; very polite, straight-forward and hardworking. Isaiah at the counter is attentive and knowledgeable, and makes a rough day just a bit better. Thanks again y’all, she’s running perfectly

Vi
Review №2

Leon, the new manager, took my car in as soon as I arrived. He had one of his technicians look at my exhaust and quickly diagnosed and fixed the problem (loose flange). These guys are true professionals and made this experience the best Ive had. They are courteous, professional, polite and highly knowledgeable. Tuffy at Dolina court should be the go-to place for anyone expecting excellent work at the best price. Way to go Leon and crew!

Do
Review №3

My car was repaired within 16 hours after I brought it in. Friendly, professional service and an affordable price. Will recommend.

Ju
Review №4

They exceeded my expectations! They got my car done within less than a day and had it all up and running. Management was great and helpful and even let me pick up my car after closing. Highly recommend

Te
Review №5

Honest folks working here. Stopped by this morning due to a puncture and I was given an honest assessment and best path forward. Friendly staff.

Mi
Review №6

Amazing service every time! They go above and beyond with their helpful customer service!

Ne
Review №7

I came in early this morning to get a quote after shopping around for brake service. Tuffys was informative, quick, professional and didn’t charge me outrageous amount.

Ki
Review №8

Great service! Very friendly and helpful. First time here and Ill definitely be back.

Pa
Review №9

Had a wheel alignment done,, after that person told me I had a bubble,in one tire,, after that went to good yr,, brought four,, for 400 dollars a piece.. I didnt buy them their!!!! You no why!!!!! They charged me 200 + for wheel alignment,plus wiper blades

Do
Review №10

New to area, stopped in for oil change, the man at the counter was very helpful and professional, and knowledgeable he took the time to point out things that have to be addressed, I will return

Hu
Review №11

Made a appointment they got me right in did a inspection on my car told me of there findings. I paid a fair price they where not pushy at all like most places. Will be back thanks team tuffy

Wi
Review №12

Needed a tire patch Quickly.Amazing job. Great people.

An
Review №13

No line for an oil change. Basic was $32.99, but the full synthetic on a Chevy Tahoe cost upwards of $90 because of the amount of oil. I was also told that the Chevy Tahoe can only take synthetic oil so thats all that they would be able to do in the oil change. I have no basis to reference so I had to take their word for. I was in and out in less than 45 minutes and the waiting room was sufficiently air conditioned. Theres free Wi-Fi and there was a TV playing cartoons the entire time I was in there.

Be
Review №14

Fast and friendly service! Prices are competitive and got us out in decent time.

Ja
Review №15

I have brought my Odessy, Yukon Denali, and BMWs to this Viera location and the service is phenomenal. Great management and a very hardworking crew. They get the service done in a timely manner.

Co
Review №16

Great, friendly service. Very professional. Good price. Will return.

an
Review №17

Very good service and nice people.

Br
Review №18

On 5/18/2021. I walked in to get my air pressured checked. Workers and manager seemed very professional. BUT during my visit, I overheard a gentleman who was fixing the wall, stating about rat feces on top of the ceiling tiles. This made me feel kind of disgusted and I stated nevermind and walked out. I hope this is something that gets addressed ASAP for the customers sake and well being.

So
Review №19

Great service and very compassionate will make sure everything works

Pa
Review №20

Very professional. Theyll strive to get you in on the day you call if your car needs to be fixed to operate safely. Good COVID precautions in practice. Reasonable prices. Wide variety of services.

Jo
Review №21

Very informative, not trying to upsell repairs. Worked out an amazing compromise on price with me. Will definitely be back. Amazing car repair experience!!

Ro
Review №22

Great place and great service. These guys know thier stuff and look out for the customers

Ke
Review №23

I was a walk-in and needing two tires for my car. The response and service I received was above board. They immediately went and picked up my tires from their supplier/storage and had the tires on the car within an hour. Great, professional, and knowledgeable team. Id recommend to anyone.

An
Review №24

They were able to see me that day. Did not try to pressure me into any unneeded services but made recommendations for future work. They were very professional and I would recommend them to anyone looking for dependable and trustworthy service.

Se
Review №25

The tech lost my wheel lock key the moment they pulled it in, had to leave 4 lugs short. Not trying to complain but its a small shop and I feel like I searched harder for it than the employee(s) who lost it. Good prices though.

Ca
Review №26

Ron helped me. It was the BEST experience Ive had in a shop. I definitely found the ONLY place I will bring my car from now on. The stuff were all so friendly and welcoming. My car was serviced in a timely manner. I was more than impressed with them. DEFINITELY will tell my friends and family about this shop and I highly recommend them.

Pa
Review №27

Stopped by at 5:15 to have a brake light bulb put in. They fixed it very fast. Friendly, polite employees. Highly recommend.

An
Review №28

Just stopped by to check if there was a slow leak. The mechanic took off the tire in question, examined the tire and filled up all the tires, because they were all low. Low tire indicator went out as I was driving, so it’s all good.Mechanic was honest and trustworthy. I’ll be coming here from now on.

Ch
Review №29

My car needed new brakes. The service was very friendly and I was in and out fast!

Ki
Review №30

Always giving good service. Prices are a little high, however that is the day we live in.

Da
Review №31

Ron Bayne was so helpful! I was out of town and completely down on my luck when my Jeep broke down! He walked me through everything and made me feel at ease while fixing my Jeep in a timely manner so I could get back home safely! You’re the best Ron! Thank you so much for all of your help. This is definitely the place to go!

Je
Review №32

I called them last minute for an oil change and they took me right away. I also had my dog with me and they let me hang out with her while we waiting! Very professional and awesome service!

Kr
Review №33

Im a bit of a blond, especially when it comes to car maintenance. I have in the past got taken advantage of & had services, some very expensive, done that were absolutely unnecessary & some may or may not have been done at all. So I tend to get serious anxiety when I need to have my car serviced no matter how minor the fix. Ron B made me feel so at ease. He explained everything in laymans terms that even I could understand...I left spending a lot less than I had expected & felt like I had finally met honest mechanics. I will NEVER go anywhere else. & couldnt be more satisfied with my experience with Tuffy. Special thanks to Ron for making a nerve-racking experience super easy. You ROCK!!!

Fu
Review №34

Always complete work fast. Open and honest about repairs and diagnostics, is a Huge Plus.Assistant Manager Code is a pleasure to work with.

Ro
Review №35

Excellent service and car is running great

Ro
Review №36

Nice guys, they fixed my A/C and it was pretty quick.

Je
Review №37

Service was deplorable. The representative was extremely uncouth.

Je
Review №38

Too expensive. Attendant seemed uninterested like I was bothering him

Ma
Review №39

Great place, quality and fine service! Definitely i will come again

Ja
Review №40

Excellent service. . price,and super fast. Got me in with no appointment on brake job 👍

Jo
Review №41

Hope my vehicles don’t break down but if they do I will definitely be coming here

Sc
Review №42

Just a great operation. Ron got me in and fixed the same day. Of course I wasn’t happy about having a dead compressor but the exceptional service and warranty makes it hurt a lot less

Ir
Review №43

Had an appointment for 9:00am they were supposed to be open at 7:30 am. I called them at 8:45 when I drove up because the bays were not even open. There was no answer..found another number to call and call was answered. The guy said he just got there and was going to open. 9:15 still had not opened. Had to leave..went somewhere else to get brake job done. Poor poor service would never recommend!!

Me
Review №44

Dont say the part will be here waiting. And now 2 hours20 later telling its red tape is whats the problem. Why the part is not here!

Na
Review №45

I called to get a quote on an alternator replacement and the store manager ask for me to stop by for a free diagnostic check to make certain that was absolutely the problem. He waited for me after closing and did the diagnostics and the battery and alternator all checked out just fine. I recommend giving these guys an opportunity and you wont be disappointed with their honesty, professionalism and not to mention heir their willingness to go the extra mile!

Je
Review №46

Great place to go! They are very knowledgeable and take the time to explain things to my understanding. Customer service is on point! Please keep up the good work! 👍

Ed
Review №47

Brought one of their oil change / tire rotation coupons. Also brought my own synthetic oil. They didnt honor the coupon, charged extra for the oil filter, and wanted to charge still more for the tire rotation. Wont return.

Ar
Review №48

5 stars for excellent service, and honest employees. I would highly recommend this shop- they provide a full range of services, and good prices. I came here after being told by a Honda dealer that I needed to replace my brake pads for both the front and rear axle, and a few other minor services. I was told that i needed to replace them ASAP. after they told me the prices, I decided to call tuffy tire for their prices- i have been there before and they have always been good to me. After dropping my car off and getting it inspected- we determined Honda was exaggerating quite a bit, and I didnt need to get anything replaced- this saved me over $900 on what I would have had to spend at Honda. Not only that, but they didnt charge me for anything - no inspection fee or anything. Just told me I had about 50% left on the pads, and no service was needed at the moment. I will forever be grateful for this shop- Robert is the manager, he provided this exceptional service for me!!! Highly recommend, and I will be returning for all of my future services. (also will be recommending to others ) If you are tired of getting ripped off by the dealerships and are looking for a honest, reliable, and friendly mechanic- this is your shop!

Ll
Review №49

Absolutely outstanding personalized service to replace a major failed cooling system component all in one day from diagnosis, replacement and return at a very reasonable price. Personal Attention could not have been better. Highly recommended.

Sh
Review №50

Tuffys auto has been amazing. The manager and staff are always friendly and they help out with even the small things. I have been going to them for two years now and not once have I had anything to worry about. When my tire pressure light came on they checked it for me and filled my tire, I had a gas smell coming from the inside of my car and they checked it and found where it was coming from. I always get my tires rotated there as well as my oil change. Always fast and efficient! I would recommend this company 10 out of 10! Thank you for always doing your best!

St
Review №51

Always the best. Great service and people.

El
Review №52

Do not listen to the bad reviews. I have a quite literally disastrous Hyundai accent (Pretty sure they know me every time I walk in lol!) that always needs fixing and they always do it right and theyre always very patient with me. They even listen when I start ranting about the car lmao! I would never ever take my car anywhere else. Amazing group of hard working folks.!

Mi
Review №53

Very accommodating, kind, and professional. Thank you.

Ni
Review №54

Quick effecieny affordable and honesy

de
Review №55

They were very knowledgeable about what tires were best for my SUV and also advise on my air conditioning problem. Thank you Ron for all the great advice. I will be back as a repeat customer.

Ca
Review №56

Great service. Good prices. Clean waiting area. Coffee and water. TV. Robert was a very nice desk person too. Will come back.

He
Review №57

This place is great! Staff is excellent. Brad was pleasant to deal with and explained everything to me in detail. As woman, I get nervous at auto places but never once felt uncomfortable having my car worked on here.

Za
Review №58

Amazing service. Ron is very knowledgeable and professional. I highly recommend!

Te
Review №59

Very helpful and friendly employees. Excellent service. After my car was serviced, they parked the car very close to the door so that my husband was able to get to it in the rain while walking with a walker. Manager was professional and is an asset to this company.

Ke
Review №60

Great service on my 1999 Cadillac Catera.

Ru
Review №61

I think Tuffy service is great and the prices are great also. Ron thank you .You and your staff are great. We will be back

Ja
Review №62

I had a problem my truck stop by to have it checked out. A fine young man by the name of Ron came out to help me he went above and beyond what he should have done to get me back on the road and headed south so I recommend this Ron at this company very highly. Tuffy Tire and Auto Service

Ga
Review №63

Robert was super friendly and helpful. The entire staff was really nice and made it a pleasure to stop in and out. Great service. Will definitely be back.

De
Review №64

The service I received was like no other auto experience I’ve ever had in the past, Robert and David are PHENOMENAL!!! If you’re searching for honest people, please make them your first choice! Thank you so much for such an wonderful experience!

Be
Review №65

Stopped in because my car was acting very strange, it would cut off sporadically. Ron and his team had it fixed in 30 minutes and I was out the door. Very satisfied with my customer service!

Ka
Review №66

Brad, who was at the front desk, was very pleasant. I called ahead to inquire what the wait time would be to get things done and he went ahead and scheduled me for same day service. They took care of everything quickly and professionally. I will absolutely be going back!

To
Review №67

Excellent service!..Ron was extremely knowledgeable..took the time to explain everything to me..everything was exactly as he said..finished early and done to perfection..would highly recommend!..Great place to take your car!

Sa
Review №68

I would definitely recommend to all my friends. Great service and awesome people!

Jo
Review №69

Dear Mr. Tuffy,My name is Jonathan Bocek and I had the pleasure of having my vehicle serviced at one of your fine establishments. That’s right I said PLEASURE! I absolutely hate going to a shop. I’m sure most people do. Robert, Colt, and Brent have changed that for me. These guys worked an hour and a half past closing time last night so that I could get home to my family.I pulled in around 5 pm last night. My brakes were grinding, let’s just say I was ‘Come‘in Hot!!’ I have a 2000 Tundra with 218k miles on it. 99% of the shops out there would have told me to come back tomorrow. I get it, who wants to open a can of worms One hour before closing. Anyways as soon as Colt heard me pulling into the parking lot, he came walking over with his flashlight ready to inspect. He immediately got me checked in, as soon as Robert saw I was checked in, the crew had my truck up on the lift rocking and rolling! (if I may, this was all done simultaneously while Colt and Robert were helping Other customers, they didn’t miss a beat!). Brent got right to work and I felt like every 30 min or so Brent would check in with Robert and myself updating us on the issues and solutions. Robert is obviously a fantastic asset to your leadership team! I expect Colt and Brent are right behind them with their acute attention to detail and customer service!Mr Tuffy do us all a favor and hire more Team Members like this, so that all of your stores are stocked with the same courteous and high quality workmanship we all miss from ‘The Gold Old Days!Mr Tuffy, I hope you have a blessed day!

Am
Review №70

Want to give a huge shoutout to this location. They were extremely helpful and the moment we walked in Robert immediately put something on for our 2 year old daughter. They were nothing short but amazing and want to say Thank You to this staff.

Dr
Review №71

Quick and professional!

Mi
Review №72

Brought my Saab into thinking it would need brakes. Brad and his gents had a look at it, and found what sounded like a brake wear indicator was actually a part of the car rubbing the tire! His fixed the problem no charge and told me all my brakes were fine...I really appreciate his honesty and would highly recommend Tuffy Tire to all!! Thanks Brad

De
Review №73

Seriously? People need to Realize, so-called Reviews are like Polls, Made to Order. I could go on & explain but they know what Im talking about. Weve lived here Permanently & Full Time for over 36 Years..Consumers, Beware of Stars & Reviews. They are as Skewed & Managed as any other Advertising & Marketing Tool.

Mo
Review №74

Professional, friendly and informative staff. Was greeted with a smile from the moment I walked in. Was kept updated as to the diagnosis and progress with my vehicle after I dropped it off. And upon returning to pick it up the technician sat down with me and explained in great detail what the issue was, how it works in operating the vehicle and how they fixed it. Will definitely use them again for my car needs and would recommend others do the same.

Vi
Review №75

Always great service!Went in today without an appointment and they were still able to squeeze me in, which I greatly appreciated. They got the work done on my car in a timely manner while still providing terrific quality. Ian and Tim were in charge of my services and did a great job.They’ve also done major work on my dad’s car there before and went out of their way to get the parts for his car and accomodate getting his car back to him so that he had it for work.

St
Review №76

Very courteous and efficient service. Ive never really felt comfortable about going to repair shops alone and this was a good experience.

Sh
Review №77

Fairly priced, quick and reliable service.

Li
Review №78

I went in today for new brake pads and rotors. The service was great. I was in and out a lot faster than most places I have been. Plus the staff was very friendly and you felt welcomed. I will be going back and recommending them to my friends and family.

Sp
Review №79

If I could give this place 10 stars I would! Hands down the best experience I’ve every had at an auto service place! I’ve gone to other places where they try and sell you this or that and are completely dishonest about what your car needs. Robert is amazing as he didn’t try to up sell anything and was upfront about my cars needs. I had my front rotors, brakes and new shocks/struts installed at a fairly decent price. That kind of work would have been way more if I had gone to Tire Kingdom or Gattos. So glad I read the reviews of Tuffy Tire, and will be back for regular oil changes and anything else that our vehicles may need in the future.

Ha
Review №80

Excellent employees specially Brad, very quick and excellent customer service, nice work, fantastic behavior. I highly recommend everyone to go there. Brad is really a great guy.

Ju
Review №81

2 major repair of my car, done in time, honest quote (we compared), and prompt, honest response (Brad). My 12 years old car now works like new and overall MPG improved about 2 mpg more. Pleasantly surprised and will be our family go to place in all our cars. Thanks !

Sa
Review №82

Having my brake pads and rotors replaced at Tuffy as I’m typing this. Impressed with the knowledge and service. There is more that needs to be done, which was fully explained, and I was not pressured to do so. I’ll definitely have my car serviced, here in the future. Highly recommend! Thanks, Tuffy

Mi
Review №83

Everyone at Tuffy was knowledgeable, skilled, and helpful. The service manager Brad, specifically, went out of his way to ensure that we spent only what was necessary and even went so far as to save the damaged parts his team removed to show me when I picked up the vehicle. As someone who is not overly mechanically-inclined its always a bit nerve-wracking when using a new mechanic; however, I can say with confidence that Tuffy has earned my business.

Sa
Review №84

Came in with a oil change coupon and was super happy with how fast and easy Tuffy was that I ask for a quote on new tires. They didn’t give me a crazy quote so came in got my tires changed and I couldn’t be more satisfied. They won’t try and sell you on stuff you don’t need. There Super honest. I’ll be coming back for sure! Totally recommend!

Me
Review №85

Found our new favorite repair shop!!! We took my SUV in today due to a slow leak in my back tire from a nail. The Manager & staff went above & beyond to get us in right away & replace the tire. We will definitely be back again for ANY type of work on our vehicles. Outstanding customer service! Highly recommend

Vi
Review №86

Sam is the best and helped me out with all my needs

Br
Review №87

Amazing staff & service. Brad was fantastic, made sure my car was checked over & everything was ready to go. Excellent prices for this hard working mom. Highly recommend

Ja
Review №88

This is the only place I go. The staff are always very friendly. Ive gotten tons of discounts and free add ons over the years. The service is very quick and I can go on with my busy schedule. Ive never had a bad experience here, always awesome service. Its a very fair place😁😎

Ro
Review №89

Friendly and helpful staff. Honest and happy to assist.

Ja
Review №90

Twice now I am had exemplary service! Once would have maybe been a fluke, but, every person I have dealt with there has been swift and friendly. My new favorite place to take my baby :)

La
Review №91

The guys here are AMAZING!! They are super helpful, knowledgeable, and genuine. I didn’t feel taken advantage of at all. I 100% recommend them for any of your car service needs! Ask for Ian or Brad :)

ma
Review №92

I made a appointment for a oil change and tire rotation for 12pm showed up at 11:45 to drop off and grab something for lunch was told it would take 30-45min came back at 12:30 and my truck wasnt even in the bay yet continued to wait patiently until 1pm and asked how much longer it would be was told that they were waiting on a oil filter to be delivered its now 1:15 still no oil filter and the tires still havent been touched whats the point of giving all the vehicle information and setting a appointment if you dont make sure you have parts on hand and why would you tell someone you can get it done in 30-45 min if its going to take 3-4 times that long

Je
Review №93

Just moved to the area and went here on a recommendation. The staff was amazing and very friendly. The changed my oil and rotated my tires quickly. Nice waiting area with comfy chairs. This will be my normal oil change place from now on.

Ma
Review №94

Great guys. Very courteous service. They seem to genuine enjoy being helpful.

Cl
Review №95

Stopped by Tuffys to have a slow tire leak repaired. They not only found one nail, but two, and plugged them both within minutes of arrival. Best of all, they didnt even charge for it. Will definitely be using them for future auto work.

Ja
Review №96

Wrong filter and oil installed - This is the second time in past year on two different cars.Now have lost pressure in engine in second error.Would not recommend company

Na
Review №97

Thank you robert and brent for your help! Great customer service, quick, honest and very friendly. You took the time to explain everything and was so patient with me during a stressful time. Highly recommend this shop.

De
Review №98

Had a bad string of mechanics in the past where I couldnt feel like I could trust them with my cars. Saw the reviews and decided to check these guys out. Brad was extremely forthcoming with the costs and times everything would take and even went above and beyond by doing some extra work when they saw I picked up a nail in a tire I wasnt replacing. I will continue to drive the 30+ miles to see these guys. Great service!

Em
Review №99

This company was awesome. Only repaired what was needed, went above and beyond to make me feel safe on the road after getting a flat in the middle of the night before. Would give more stars if I could. Great place!

St
Review №100

I come in here because the person who last worked on my car did not tighten the front left wheel and if I had driven home it may have come off. The mechanics at Tuffy tightened the wheel up for me for no charge and gave me an official write up of the issue to give to the other mechanic who failed on this crucial step. I will definitely be giving Tuffy my business in the future.

Information
11 Photos
100 Comments
4.6 Rating
  • Address:7195 Dolina Ct, Melbourne, FL 32940, United States
  • Site:http://tuffymelbourne.com/
  • Phone:+1 321-259-8494
Categories
  • Auto repair shop
  • Auto parts store
  • Auto tune up service
  • Brake shop
  • Engine rebuilding service
  • Mechanic
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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