I could not find a vehicle because of chip shortages and supply chain issues. Most of the dealers was marking up their prices and they call it market price adjustment. I called Toyota of Melbourne and ended up with Lucas. They do not mark up their cars. He is the most professional salesman ever. He even delivered my Tacoma to all the way to Orlando. No one can beat that. Kudos to him!!!
If you’re going to buy a used or new vehicle, make an appointment with Taylor Lohr. She is a great salesperson and very knowledgeable about her job. She treated me like family and I ended up with my dream car. Couldn’t not be any more happy with my experience. I know who I’m going to talk to when I decide to get a new car for sure.
Just left with a Brand New 2021 Camry! The whole process was smooth and easy. Daniel Mahony is the best, he was our salesman and went above and beyond to get me in a new car. Daniel helped me trade my old car and got me in a brand new car with only 3 miles 🥰 Phil in finance also helped to make sure my payments are where I need them to be without all the pushing for extras! I highly recommend to anyone looking to buy a car!!
We were surprised to find a Ford at a Toyota dealer but the price was right. Will Oese was amazing! So polite to listen to all of my husbands old man stories... We bought our truck and left with a new tag. We are happy with our purchase! When you are ready to pull the trigger and buy a vehicle we would recommend checking here.
Harrison was an exceptional sales person. He got me into the car of my dreams in under two hours, as well he got me a fantastic deal and made the process very easy. Very friendly and funny! He didn’t seem so much like a stranger and I would gladly recommend him to anyone looking to buy. Especially being a second time young buyer, he did not take advantage of that fact.😃✅
Toyota of Melbourne is an amazing and organized place. Jose Gutierrez made the process of buying a car the best possible. Couldn’t ask for a better person. I got the car of my dreams with an amazing worker. 10 out of 10 for Jose Gutierrez. He is a bright, engaging person, one of kind. I recommend for everyone to ask for Jose Gutierrez when you go. You won’t be disappointed.
Where do I start?I’m a paralyzed veteran who was looking to purchase a brand new car for my mother. I found this dealer on autotrader and was willing to drive 2 1/2 hours due to their internet price.I explained my timeline, disability and the fact we would spend a minimum of 5 hours traveling back and fourth. In order to facilitate the transaction, I opted to apply for financing a few days later. I then spoke to my sales associate prior to doing so and he helped facilitate the application.Once they conducted a hard pull on the credit report. Only then, do they inform me the car is no longer available. Is this common business practice? Was this a tactic employed to force our hand or a lack of professionalism? I’m trying hard to be respectful here…I’m livid at this point but decided to continue working with them because of the hard pull. The credit score came back at 740 and they offer a rate of 6.99, really?At that point I was mentally checked out, what they discounted on price they more than tried to make up with in house financing. Imagine going in with a lower credit score than our 740.The sales associate and manager then offer me a better rate, if I come in but fail to disclose the rate? If I couldn’t trust them after several failed attempts at negotiating in good faith. Why would I commit to driving blindly with my mother, for 5 hours? Why not disclose the rate over the phone, text or through email?I have text messages confirming everything I’m disclosing on here. I’m simply choosing not to implicate my sales associate by name. They fooled me once and I gave them the benefit of the doubt. Only for them to try and take advantage of us through their financing department. They wanted a 3rd opportunity to make it right or see how desperate we were. However, they can’t/refuse to disclose the rate to us after putting my mother and I through this experience.My mother is now in a Nissan Sentra I purchased yesterday! We financed at 2.5% for 60 moths throughCourtesy Nissan and my sales associate name was Jason Gomez!!!!!! They treat people and veterans with the proper respect they deserve.
Today I went to test drive a Highlander XSE I was curious to try. I had no appointment. As soon I arrived Alphonso Walker was ready to greet me and my wife and help us all the way. He answered all my questions and I went home with a new Highlander XSE. If you want a pleasant experience and a professional sales person that can guide you and explain anything you need to know about the car you are looking to buy dont hesitate to ask for Alphonso. If you are lucky he probably already made the first contact when you arrive.
Thanks to P SCOTT, I had an absolutely amazing time at Toyota of Melbourne. P Scott was the most helpful, personable, and friendly representative I have ever met in a car dealership establishment. He helped us every step of the way and really wanted to make things work. He was efficient and honest with what was discussed.Thanks to P Scott, I’m driving home with a new car today. I would recommend anyone looking to purchase a new car to head to Toyota of Melbourne and ask for P Scott to help you!
I highly recommend Sam Duran. He was very attentive, informative and efficient. And incredibly flexible considering my crazy work schedule. Sam not only helped me find the perfect car in record time, he went above and beyond to make what typically is a stressful process, enjoyable and stress-free!
Michael Durkin went over and above to help my son, Cade, purchase his first car. A Toyota Corolla hatchback. He negotiated a fair price, which gave my son the ability to get a nicer car than he expected. My son is in the military and stationed in the panhandle of Florida. They even agreed to take him his new car. We will definitely buy from Toyota of Melbourne again and Michael will be the first salesman we call! Thank you for making it such a pleasant experience!
Mickey Fields @ Pit Crew Roofing Fields was the greatest salesperson. I got a great deal on a pre-owned truck!!
Had a meeting with Salee Starbuck and she was incredibly helpful and pleasant to talk to. She was knowledgeable with any inquiries I had. Highly recommend!!
Went in to buy a new tundra as lease was expiring (bought or leased last 4 vehicles here). The salesman ended up handing me off to the manager then sold the truck I was going to buy to the guy he handed me off for. While I waited for the manager another associate was making obscene comments and noises at the desk behind me while talking to his buddies and baby momma on the phone.I ended up ordering a truck and had to wait about 10 days. Not a big deal I was assured that I had a grace period for my lease and I would be fine. Well I got a $175 bill for scratches and dents combined with the late fee. I had purchased the scratch and dent policy when I got the lease. I called the office and they told me they would take care of it all. A few months later I get a letter saying they are sending me collections. I paid the $175 bill but will never do business here again
I had the best experience buying a Tacoma from Carly acoca at Toyota of Melbourne.He was knowledgeable and professional.Highly recomanded
Luis was so helpful and efficient with my Tacoma lease, I was beyond impressed. And Pat, a finance manager was also amazing. Both were so personable and quick to get things taken care of. Thanks Toyota of Melbourne. I can’t imagine buying a car from anywhere else!
Another fabulous experience at Toyota of Melbourne! Ben Murray is hands down THE BEST at customer service and getting the best possible deal for his clients. Going above and beyond is the rule, not the exception, for Ben (iced mocha, anyone?). Many thanks also to Jay in Finance (tattoos rock). Buy with confidence, folks.
Friendly and knowledgeable service. Great selection of vehicles. Worth checking out if youre looking for a new or used vehicle.
P Scott assisted my brother and I in purchasing his first car today! It was the most hassle free experience I’ve ever had at a dealership and highly recommend this salesman to anyone who decides to buy here. He made sure we were well taken care of from the moment we walked up and made the experience enjoyable and helped us get to what we wanted. Thank you P Scott!
Mike D made our car shopping experience an easy, and pleasant one. We bought our daughter her very first new car and he listened to us and was patient with us. Never felt rushed or pressured. Highly recommend! Everyone was great to work with 😊
I bought a new Corolla from Toyota of Melbourne over the weekend. P Scott, my salesman, was very helpful through out the sale and with the initial app set up after purchase. I was able to negotiate a price with the exact monthly payment I wanted. The entire process only took about 3.5 hours, which was more efficient than other dealerships I have dealt with. Very happy with my purchase and experience.
Excellent customer service! Ellijah Bloomquist, salesperson, really took care of me. I was looking to upgrade my RAV4 and I wanted a fun color other than white. There’s limited inventory these days so he found me a beautiful XLE in Moonrock with all the bells and whistles. He told me it would arrive in 16 days… Ellijah kept me up to speed on the delivery and followed up twice. When my new car arrived, I was swamped at work. I often work 12-15 hour days during the start of school. I informed him that due to my schedule, I didn’t know when I would be available to pick up the vehicle. He said no problem and took care of all the paperwork, switched out my personal affects from my old vehicle into my new one- including my license plate cover, car seat covers, LED lighting— everything. He then drove my new vehicle out to me and I signed the paperwork. An easy breezy process and eliminated any anxiety with regards to my time. If you’re looking for a sales person who will respect your time, ease your anxiety about the car buying experience, and not try to pressure you… ask for Ellijah.
Not really impressed. My wife takes care of her vehicle very well. When something needs to be done she does it. Toyota needed to redo their paint and they had her car for a bit. Since then the top of the frame, left side of the windshield, on the inside the paneling is coming lose, the back door rattles and the visor wont stay up. And its like oh we can look at the door, put a clip in the plastic piece over the airbag, but the visor, they do that. Really? I have a 97 and it doesnt do that. Is it the Toyota brand that does it, so youre saying they are cheaply made? Then hesitant already as it was we looked at cars. They were trying to sell over 5k more than worth. Literally said the internet says this is the value. I said not with scrapes in the paint job, the interior has stains and its still filthy. But no budge from them. Buy a 2020 with 16k on the dash for 32k or a 2015 with 56k for 29,500..... and the 2020 was an actual 4 door while the 2015 isnt. They can keep it. Im going to Orlando to buy. They dont realize Im already pre-approved by my bank with blank check in hand. Lie, dont work with me...oh well. I can wait.
Purchased a 2022 corolla a couple weeks ago. Very happy with my purchase. Ben was a great salesman and Mike V. from financing was awesome helping me stay in budget. This is our 5 car our family has purchased from this dealer. My daughter has purchased 2 camrys and this is my 3 corolla.Will see you soon to purchase my daughters Camry.Thanks for everything!
Will Oese was our Sales and Leasing Consultant. He helped us narrow down what we were looking for. He was knowledgeable about every make and model that we asked about. He was very honest and forthright. And when it came time for us to negotiate for the car that we really wanted, he creatively helped us find a way to purchase it. And lastly, he faithfully followed up with us to make sure we were satisfied.
I was recently looking to purchase a vehicle and was helped by the wonderful Luis Carrera who was so patient, knowledgeable, and helpful throughout the entire process! He provided outstanding customer service and answered any and all questions I had. I look forward to working with him and Toyota of Melbourne again in the future! Thank you Luis!
DO NOT BUY YOUR CAR FROM TOYOTA OF MELBOURNE!!!! They are liars who take advantage of military veterans! This dealership is the worst. They took advantage of my elderly Mother, lied to her face, and manipulated her. She had already been approved for financing through Navy Federal Credit Union at a rate of 3.1%…..Toyota of Melbourne told her they would offer her a rate of 2.99% if she financed through them instead. I had a very bad feeling about this, but she decided to finance her new RAV4 through Toyota of Melbourne for a better rate, and they also said they could not give her a military discount unless she financed through them. (My Mom is a retired Air Force veteran with over 20 years of service.) When I was going through her paperwork when she got home, I realized that Toyota of Melbourne has her at a rate of 4.66%!!!! They completely LIED to her face and took advantage of her! I immediately called and told them that I am bringing her back because they lied to her. She did NOT agree to a rate that is much higher than what she was already approved for! The salesman said he was unaware that her rate was higher and it happened that way because they extended the length of her loan. The guy in Finance also never explained this new rate to her. She was told her rate was 2.99% and did not know she was signing for anything other than that! My Mom told me she doesn’t want to go back and make a fuss, and she’s just going to leave it as is. I am EXTREMELY upset and will be filing a formal complaint against Toyota of Melbourne. Also, the prices shown online are different than what they actually are when you get there. Do NOT buy your car from here!
Exceptional experience with Joel Butts! He is an excellent sales associate... knowledgeable, friendly, honest, polite, professional, and went the extra mile. He listened to what I wanted and helped me find the perfect vehicle for me. If you are in the market for a new vehicle, ask for Joel at Toyota of Melbourne!!!!Thank you Joel !!!!! 😊
We went to this dealership mainly to get our RAV4 serviced. We decided to look at used trucks for my husband, not really intending on buying today. A young man named Jason Baker came out and greeted us. He was very intent on filling our needs. We look at a few trucks we thought we wanted to buy but we’re not impressed with the price. He didn’t give up. He showed us another model truck that he thought would fill our needs and also meet our budget we had set for ourselves. It was a winner. Throughout the process, Jason was very professional and seemed to really listen to what we were saying. It was a pleasure doing business with him, he deserved to make this sale. He was awesome. I will recommend to anyone who I hear is looking to purchase a vehicle, new or used. Thank you, Jason, you did great.
Another excellent experience at Toyota of Melbourne! Ben Murray is THE BEST at customer service and getting the best possible deal for his clients. If you need a Toyota this guy is your men he will get you the best deal.
Second time leasing a vehicle at Toyota of Melbourne. P Scott was fantastic both times. Friendly, knowledgeable, helpful and willing to work with me. I will be back when I’m ready for my next car!
I highly recommend Ben Murray at Toyota of Melbourne. Myself and my family have purchased over 10 cars from him and he has made the process that’s quick and painless as possible as well as being extremely honest and upfront throughout which is not some thing that I have experience elsewhere.
I got my 2021 Tacoma here. Richie, Roger, and Harrison made my experience as easy as it could possibly be. I didnt feel overwhelmed or rushed during the process at all. Overall Toyota of Melbourne was awesome!
Toyota of Melbourne is the most nicest honest company ever really nice great prices and take pride in everything they do and Amanda was so professional pleasant and really helped us out today and got us in soon as possible and the price was awesome and Treat and Ronnie in the detail department are amazing and perfect work and professional and really do excellent work and gets things done I love Toyota of Melbourne and will never take my vehicle anywhere else Ty you ALL 10 🌟 STARS
I bought a car today from P.Scott and he was the best! Gave me the best service I could ask for and made sure I had everything I needed to drive away happy! Highly recommend him!
Ellijah was beyond outstanding in every way! I never felt pressured - which was AMAZING. I walked in with a down payment, a max price, and a monthly budget and they got me into a great vehicle! One that I didnt ever think would be possible!
Yesterday I went to Toyota of Melbourne for normal routine maintainers on my car. End up walking around the lot looking at new trucks. Mr. Ben Murray help me out a lot while looking for new trucks! he was super helpful and super knowledgeable. I Consider my self extremely lucky to be help by Ben, help me get a new 2021 Toyota Tacoma TRD OFF ROAD. IF anyone needs with finding a new car with the best deals. Highly suggest asking for Ben Murray! you wont be disappointed
I would like to thank Jose Gutierrez for selling me my brand new 2021 Toyota Camry. He hooked me up with an amazing deal. I didn’t feel rushed and the process was nice and easy. Highly recommend buying your car from Mr. Gutierrez.
Awesome experience from initial contact to purchase. Our sale associate Luis was great! I had inquired about a used vehicle online and the team sent me a detailed, personalized video showing the SUV. We decided to make the trek from Orlando to see the SUV. It was raining and we arrived 30min before closing. At no point did anyone make us feel rushed. I was dreading the negotiation, but pricing was transparent and their initial offer for my trade-in was better than expected. No need to negotiate and no games. Happy to recommend Toyota of Melbourne.
Absolutely first class service. I came in and had a small issue with a service visit however Service Director John Newbold personally handled the situation and gained a customer for life there. I will highly recommend them to anyone I know. Thank you for your genuine care and concern.
Was the absolute worst experience Ive ever had at any Dealership across the United States...My friend who was interested in purchasing a New Tacoma ask me to go with him..He spoke with Sam Duran on the phone & worked out a purchase price...Went to the Dealership...Sam showed us a Tacoma...Wasnt the color my friend was looking for...Wanted the Grey...Sam told us 8 Tacomas were scheduled to arrive in the next couple of hours....Some were the Grey..Sam tried to get my friend to sign paperwork bfr the vehicles were even there.That wasnt going to happen.Said wed be back when they arrive.Informed Sam we were going to bank to get Cashiers Check.We left & in route to the bank called Sam asking who to make Payable to..Sam then informed us that the truck would have to be Financed for a period of 6 months to get itWow.Biggest Bait & Switch Ive seen in years.If I could give a -5 review I would..But have to give atleast 1 star to post a review..
Disappointed. Have had my auto serviced here before with no problems. Went on line to schedule an oil change. Wouldnt go through. So I started a text chat where I gave my info and was given a date and time for service. I was told that I would be contacted to confirm. Waited 2 days and no contact. I called today. They have no record of an appointment for me and the date I was given was . I asked if they could squeeze me in, being that it was only an oil change . They said no, they were booked. Offered me a new date but I declined. Ill be going elsewhere.
Bought a 2020 used Highlander all the way from Ohio. Through the miles, Lucas was helpful, mindful, and always willing to answer any questions. Would definitely recommend going to see Lucas for any and all vehicle needs.
Contacted this dealer regarding a pick-up truck that was available. As a disabled Veteran, needed something more accommodating for my needs. Was working closely with one of the salesman (Eric - Internet manager) he was very helpful and attentive. Eric answered all my questions and even recorded a video personally of the truck for me given the distance. Came to work out a deal with Toyota of Melbourne over the phone. One hour into my drive from Tampa to Melbourne I was informed from ANOTHER individual it was sold to someone else. This dealership does dirty business.
Wonderful experience with Toyota of Melbourne recently as my daughter made her first big girl purchase on a brand new 2021 Corolla LE on 9/30/2020!!!Alex and Dakota went above and beyond to make the deal work and to get the numbers exactly where we needed them to be. She is in love with her new car and as parents, we couldnt be happier with the customer service and professionalism received from all involved!!! Thank you again guys!!! SO MUCH!!!
I am happy to share that I just purchased my first car (2014 Subaru Forester) on Monday June 28th, with the help of Daniel Mahoney. Daniel was seriously the biggest blessing and an absolute gentlemen when approaching my dad and I almost immediately when arriving at the dealership. We had the intentions of simply just looking around for a car that day and Daniel was very helpful and informative about the cars he was showing us. Right away Daniel, my dad and I made this instant connection with the 2014 Subaru Forester that he had shown in and let me take it for a drive around the area. The great thing about Daniel is that he wasnt one of those sales consultants that tries hard to push you into buying something that may be out of your price range, but instead he was very understanding and angelic about the way he handled the pricing conversation afterward. After settling down in the dealership we made a call to my mom who was home and wanted to know the rundown. Daniel offered the idea to personally drive back to our home here in Viera and show my mom the car in person and talk business with her as well. Thankfully, after a test drive my mom was completely hooked. We all ended up driving back to the dealership and talking more about the car. Daniel was one, if not the best salespeople we have encountered when buying a car, but also he was just a lovely person in general to talk to on a personal level and financial as well. My family and I are very pleased with the purchase and are happy to have a new car for me, as well as a new friend (Daniel). Also I named it Forrest:) Thank you so much Toyota of Melbourne, and especially Daniel Mahoney for being so welcoming and friendly. Love yall.-Macy Ysaguirre
If you want to buy a vehicle and want an honest, helpful, reliable, and professional sales person to help you, go see Corey Thompson. I’ve purchased two vehicles From Corey this year at this dealership and he did a great job. We had a little problem with an used vehicle that we purchased, but Corey went above and beyond to help us solve the problem and the vehicle is now good and we as customers are satisfied and very happy. We all know Toyota is the best, but what really makes the difference between purchasing a vehicle at Toyota of Melbourne and not the other dealerships is customer service, which is something Corey has mastered. Don’t think about it, go see Corey Thompson at Toyota of Melbourne. Semper Fi!
Good experience. Dan was a low pressure salesman, just really friendly and helpful. He didnt try too hard to push me into something, just gave me good information and let me make my own decisions.
Hello! Ive been wanting to write a review for a while but never had the time due to my busy schedule, until now! I had a wonderful experience at Toyota of Melbourne recently when trying to buy my youngest child a car. A young gentlemen named Pierre Rendel was extremely helpful and patience with me when touring cars and asking question. I will be back soon to actually purchase the 2022 toyota corolla I decided on. Thank you so much Pierre!
I recently went into Toyota of Melbourne with some very hard criteria to meet for buying my new 4Runner. My salesman went above and beyond to make wishes come true and was able to help me meet all the criteria in the vehicle I wanted as well as meet the budget that I needed. Will Oese is the best salesman I have every had the pleasure of dealing with. He truly has an excellent demeanor and helps the customer! Thank you again Will!
Had a good experience with a new sales men. I Checked out some of the SUV! Im going to have to make up my mind on witch one.
I bought a car from sam last month and he was great! He helped me with the whole process! Great guy!
We got 4 cars from P.Scott Toyota of Melbourne and absolutely love the service we received! Love my new purchase and definitely would recommend P.Scott to a friendWe will definitely be back to get to our next cars because of P Scott.
Just saying,Nick is the Backbone of this Operation, Military Veteran and,Nicks a Good Ole Boy and my Dealings with him are alwayz good. P.S. When there spending your hard earned money, Throw Ole Nick and any other Veterans working there,,THANK YOU FOR YOUR SERVICE FOR WHATS LEFT OF OUR COUNTRY.G
But my daughters car there they got me exactly the car color everything I wanted go see Luis hes the greatest
I cant say enough about the service here! Every person I spoke to was friendly and helpful. This on top of my beautifully running SUV made for a great experience.
Was shopping for a new car for a couple of weeks, and had to get my current lease bought out. Was almost done car shopping since it was getting frustrating since many dealers thought they could take advantage of the situation and not give me a reasonable offer on my trade-in nor give me good terms for a new car; almost decided to buy out my lease till I stumbled by chance into Toyota of Melbourne. James my salesman was fantastic, he found exactly what I needed in a car, and worked on getting me the best buyout for my trade-in. Needless to say, I drove off in a new camry; I will say management didnt mess around and gave me some good numbers right from the get-go! When you go, ask for James, he will honor your time and cut right through the nonsense to get you what you need.
The Rental department is TOP NOTCH! Coach made sure my reservation was handled and my vehicle was clean and properly fueled when I picked it up. When I dropped it off I was greeted, professionally, by Christian in the service drive and all of my final paperwork was executed quickly and properly by Amanda, the manager (who CLEARLY deserves a raise!!!!) Anyone renting a car from somewhere else is missing out! Flawless! Thank you all!!
Gotta love my Toyota! Yes, this place has a great view and friendly staff. My husband got my Camry there and so far, they’ve been great and easy to get an appointment or drop your car. Great service. Managers are very nice. I was recently there... like 2 days ago for routine maintenance to my Camry. Nice people.
Michael Durkin is as straight as they come! Hes honest, hardworking, and will not stop until he gets you a good deal! Theres a reason why he sells so many units in a month, its because EVERYONE LOVES HIM! 5/5 recommend. 5 ⭐ service!
Went in without an appt because of concerns about the brakes on my Honda Odyssey, which I did not buy there. Their service advisor, Amanda C., realized the seriousness of my problem and took my can back to a tech immediately. I knew I was in for an expensive brake job. Soon the tech called Amanda to advise that my brakes were very good but the brake fluid had degraded. A quick flush and fluid replacement at a very low cost and I was on my way. Great service. Amanda is a terrific asset to the dealership. Thanks!
Im not going to post my whole ordeal I had with this dealership but I will give them three stars because Gina Hambrecht (the owner relations manager) stepped up and helped me after the fact. She was absolutely amazing. I love my car just not the journey to get it (sales team/finance).I did just have the first scheduled maintenance done and the service department was great but I do recommend if you have scheduled maintenance coming due to call maybe a month or so in advance as they book out.
I had an amazing experience, Thank you Al Sikora. I love this dealership they are very nice here.
Ben from Toyota of Melbourne was very helpful during my experience shopping for my first car. He was upfront and honest about the car I wanted and helped me with the financing. I would recommend Toyota and working with Ben if you are interested in a car!
Had an appointment, bald headed supervisor went past me to take other customers. Told not to worry I would be next. Took my car when it was finished, down the road a mile before I get a call saying my car was ready, no follow up from service department. Mechanic did a good job!
Mike Durkin is our go to guy for vehicles. He makes it an easy... and even a pleasant experience. We never stress about buying cars. We just tell him what we want and he makes it happen. Thanks Mike!
Definitely one of the worse experience buying a car. Belittled, rude, and acted as if I knew nothing. Didnt purchase a car cause they were off by 1200. Even though MSRP for the Camry I wanted is $36k (and it was 45 days out), with my trade in they wanted me to pay $39k! Just price gouging like everyone else. Salesman was rude nor was the person I originally talked with. On to the next dealer...
We’ve been long time customers of Toyota of Melbourne. Service department has always taken great care of us. My wife and I went in yesterday looking to see if we could even trade in our beat up Corolla and Mike Durkin went above and beyond to make sure that we got into the car we wanted and also that our trade was valued at top dollar. And that’s why we keep coming back!Go see Mike Durkin!
Just picked up a new Camry hybrid for my daughter and was very impressed with the service we got from our salesman Harrison. This is her first brand new car and Harrison took the time to show her how to connect her phone, use all of the gadgets, etc.. I purchased 2 new Kias already this year and Harrison spent more time with my daughter than the salesman did with us for 2 new cars - made me wish I had gone here first!
Mike Durkin helped my daughter find a great car after her car was rear ended and totaled. He got her an affordable payment and gave this mom some peace of mind with a certified purchase 100,000 mile bumper to bumper warranty! So I don’t have to worry that if she runs out of gas gas or needs a tire fixed or anything, she can just call a phone number instead of having to call a shady pick up truck driver ☺️ I’m looking forward to going back to look at my next lease!
As a first-time car buyer, I was very nervous, but Al made everything easy. He kindly guided me through the process and was super knowledgeable on everything in my new car. Thanks, Al!
Rent a car for a good price . They need to clean the car more often and better
I had an honest and awesome experience getting my 2019 Toyota Corolla with P.Scott. He is a good family guy with the best advise to get the right car with your budget.
Called to order some parts. I provided the parts number and the employee assisting me doubled the price for the parts. I told him the Toyota list prices which are clearly listed on Toyota’s website and he just said “we have different prices”. Clearly this dealership is ripping people off by increases the prices and most likely pocketing the money.5 minutes later, I ordered the parts from Mike Erdmand Toyota in Cocoa and they did not increase the list price and the lady was very kind and helpful. Overall, avoid Toyota of Melbourne unless you would like to get ripped off.
Had to make second trip up there yesterday with defective battery. Csr is not 2 years old yet. My Walmart batteries lasted 4 to 6 years. The only good experience was the young lady who checked me out tuesday she did give me a list of services to be done in the future-assuredly not at this toyota dealer.
Just recently bought a 2021 Tacoma here and I connect express enough how much a smooth and easy process this was made to be all thanks to our sales rep Ben Murray! He was phenomenal and really helped me make an educated and informed decision on my vehicle. If anyone is looking to purchase a vehicle this is your guy!! Thanks Ben!!!
Just left with a Brand New 2021 Camry Hybrid!! The whole process was very smooth and easy. Harrison Diaz is the best, he was my salesman and went above and beyond to get me in a new car. There wasn’t one readily available in the color I wanted but Harrison kept looking until one popped up! All the staff was accommodating and attentive to all my needs! I highly recommend Toyota of Melbourne and Harrison Diaz to anyone looking at getting a new vehicle!
Had a great experience working with Salee! She was very helpful and super responsive. I’m a happy customer with my new Highlander :)
My experience with charly acoca was excellent he is a friendly, honest and professional person. He answered all my questions. I truly thank him 🙏.
I got an excellent service here from Scott. Very polite and professional at all times. He was always paying attention to my needs as a customer and setting up the environment for a unique and excellent service. If you ever need help on purchasing a car for whatever reason I highly encourage you look for Scott here. Thank you for the wonderful service! Me and my wife left really happy and pleased with everything specially the deal and the car!
The service manager…John was very nice to look at my 2014 4-Runner Trail. I had some rust on the skid plate and he took a look at it and advised me on what to do. Great customer service! Thank you John!!
Michael Durkin is my go to salesman. Great guy. Bought 7 vehicles from him.
This is one of the best dealerships that I can recommend, the sales department was able to streamline the process to the point that it is easier than any other dealership and much more pleasurable than sitting there for long periods of time like most other dealerships. Our salesman Luis Carrera was very helpful, was very informative about the cars and more than eager to help out with any other questions and concerns that we had.We were here to buy my wifes car and we ended up picking out a 2021 blue Toyota Corolla. Also had I not recently purchased a car a couple years ago at a different dealership which was a horrendous experience and has been every other time except for this, I would have purchased a car here without a question especially with their lifetime warranty.thank you guys for everything, we will definitely recommend you to friends and family and also look forward to continued purchasing experiences and servicing for this time to come.
Keeped me updated. Free shuttle home and service completed shuttle pick up from home. 5 star Service start to finish!! Thank you.
We recently purchased our beautiful Toyota RAV 4 from Toyota of Melbourne and we are both so impressed.Salee Starbuck was our sales person and she was not only helpful but very patient with our wary, senior citizen questions. She helped us fill out the paperwork, made certain we had the best warranty and why it was the best, made sure our old car was used as down payment and did it all with humor and kindness. In just over two hours, we drove away with our new car.You know the “car salesman” jokes? Does not apply here! We were impressed with the entire staff!Thank you Salee and your entire staff!!
I had the best experience with Toyota. Charly Acoca and Matthew Messer are the best. They worked very hard to help me and found me the best car and deal. I will send anyone to them. Thank you Guys. ❤❤⚘⚘
I contacted Toyota of Melbourne from Orlando to see if they had the Highlander that I was looking for. They were very accommodating and worked with me to get the suv I wanted at the price I was willing to pay. I loved working with Mic Fields. He is knowledgeable and honest. Not your typical car sales man. I highly recommend Mic and the dealership. I would definitely purchase a car from them again. Thank you Mic.
I loved this place since the moment I walked in. I made a great deal with P Scott. He is really nice and we had a great connection. It was easy and surprisingly fast. Definitely recommend!
Thank you Roger for being so patient and helping us find the right vehicle. First experience we’ve had at a dealership in a long time where we had someone truly want to help get us into a car we wanted. Thank you!!
If you are a young woman, you need to be careful at this place. Unacceptable harassment/predatory behavior explained away as joking. A customer should NEVER be asked who she thinks is more attractive. If you wouldn’t ask a male customer the same question YOU HAVE A PROBLEM!
Turned out to be a wonderful experience! We had previously spoke with another Sales Agent; however, after our calls werent returned for 3 days we decided to stop by and give them a try anyways. P. Scott was the first Salesperson to greet us and handled everything quickly and efficiently. We honestly (due to the previous Agent not returning our calls) were going to go to a different local Toyota dealership...but because of Scotts STELLAR service, not only did we purchase today, but Ill be back to purchase from him again soon. Scott restored my faith in the dealership experience 100%!
I’d like to give a big thank you to the Service Department at Toyota of Melbourne. I had an annoying rattle coming from the A pillar of my Toyota Corolla Hybrid. It was very difficult to figure out where it was coming from. They had to take out the dash and then they were able to locate a defective weld. A big job.Problem fixed. A special thanks to Terry and Steve for their patience and commitment to finding and fixing the problem.
Ellijal Bloomquist made my car purchase a nice experience!He is a young, pleasant, knowledgeable and well spoken young man. He loves his job and it shows! The most important thing, he was not pushy and he found me my perfect car!!I can warmly recommend Ellijal. Whenever I am in the market for a car again, I will definitely seek him out!