Great help. didnt find the part i needed but the friendly staff was enough.
Very friendly and helpful with what I was looking for. I dont remember his name but he helped me to decide that what they have wasnt the right color. Thank you for coming out to my car to look at my broke visor. God bless you all.
I received outstanding service from Craig Hoelscher. This young man went above and beyond the call of duty. My window was inoperable in the down position, Craig took his lunch break to go on the yard to find a part. I am very happy with the customer service. I would highly recommend this company
Great experience with buying a hood latch and even better customer service.
I bought an engine from Eric with the warranty of all I paid $1750 and went there twice to change the engine because the engine mixed water in all installation warranty procedures was done and he did not assume with commitment. The guarantee are very bad.
Bought a 3.7 engine from them and to be honest I was a little Leroy of an engine from a junk yard however this is NOT your typical junk yard, its used parts but thoroughly inspected and pre run engines because the one I purchased runs like a new engine and Ill tell ya something its like a new one. Im just happy that I came across these guys because of Jim Buckman telling me their the best. Thank you. Jim and LKQ..
Good price and all parts are in good shape
I am amazed at how business like this junkyard isThey got my part at a really super cheap price I actually cant wait to get it in now.
This is a commercial parts business. They ship parts all over the nation. Great for used car parts.
Quality all the time...prices are ok
Great people
Needed to purchase a part that day, couldnt wait to have it shipped. While LKQ did not have it, Douglas was able to track one down at another salvage yard and direct me to it. A huge help and sincerely appreciated.
Very helpful they put me in touch with your location in West Palm Beach that had the components that we needed
Owning a couple shops and doing business with them, they have shown me that they dont appreciate my business. Always sending half of my parts knowing my shops are hours away
Picked up a load of used engines. They were on pallets but they leaked oil and gas all over the inside of my trailer. 2 weeks later and I still have huge stains every where. Now I cannot haul paper or food products. Driver beware.
Robbie needs a raise!! He went completely out of his way for me. His customer service skills are matched by none. By far completely changed my whole attitude. Robbie brother I appreciate you!
Parts were supposed to be a+ meaning this is what they sell to the body shops, not so much the mirror was cracked and the housing was to, if this is what the shops use Id would definitely inspect any part that came from them before I had them installed
DO NOT BUY I MEAN DO NOT BUY TRANSMISSION OR ENGINE FROM THIS COMPANY. THEY PROMISE WARANTEE AND BELIEVE ME ITS NOT TRUE. IF THEY HAVE TO SALE YOU A BAD ENGINE OR TRANSMISSION AND YOU HAVE TO EAT IT YOU WILL. THEY SOLD ME A BAD TRANSMISSION AND ARE IGNORING ME AND I HAVE SENT THEM SEVERAL EMAILS AND CALLS. LAWYER IS NOW GOING TO TAKE CARE OF THEM.
Theyve never let me down when Ive needed parts for all my cars. With reasonable prices.
The absolute worst coustomer service I have ever seen in my 30 years in the business. called lkq after delivering the wrong part and was told to go to the Melbourne location that they had 5 in stock this is on a friday and I had the vehicle on a rack in a shop and rather than hold them up I went to get the part exchanged. when I arrived and told the salesman of the wrong part he said not gonna happen today! I told him that i drove 30 minutes because I was told that they would exchange it for me no problem. His exact words were that ITS NOT GONNA HAPPEN TODAY! WHAT DONT YOU UNDERSTAND! I have people drive from Palm Beach buddy and i tell them the same thing. At this point i realized that im not going to support this business with my money any more so I DONT CARE PLEASE TAKE ME OUT OF YOUR SYSTEM!!! Im not going to use this company ever!
This is not an LKQ pick your part. Beware of the name. Its probably a decent yard, but its not a self serve LKQ like the name would lead you to believe. These guys having nothing to do with LKQ pick your part.
You wait and wait and wait on hold then it hangs up. The ac compressor we got from them last time was good. Not worth 20+ minutes of my time to get a price from 1 vendor every time I need a part. I could shop around several vendors and get an order in faster than it takes to get through to these guys.
Got a used ac blower motor. Wrks great. Very satisfied. Good peps to deal with. Dont know guys name. But he had a fro. Thanks again
Great Company! A+A+ Service. Used parts have warranty. Great prices. All of the departments offer excellent service. Sales Dept, Accounting Dept, Delivery Service (Rosi), theyre all wonderful. Thank you LKQ for having such fine employees.
Its a junkyard-- you win some, you lose some. Almost everyone recommends buying major parts from here-- motors or transmissions. I got a trans from them, in Melbourne. So far, so good.
Melbourne LKQ does NOT have parts IN STOCK, ready for pick up. All parts will need to be ordered/prepaid, then facility will call upon arrival.
The staff is wonderful very helpful look forward to going there. You can tell the organization of the yard nice area to walk around
CUSTOMER SERVICE AT 4:10PM REACHING END OF THEIR SHIFTNOT AS GOOD I WAS ASK FOR ACCOUNT I REPLIED NO ACCT. SO I WAS TRANSFER TO ANOTHER SALE PERSONAL IN WHICH THAT PERSON CLICK THAT EXTENSION AN HUNGUP THE LINE AFTER LONG WAIT GUESS WE WILL MAKE PURCHASES ELSE WHERE....... THANX WILL NEVER SHOP LKQ MELBOURNE
You cant just pick up parts here. If you call in, you need to pre-pay. Other than that, the service is exceptional.
They said my part was ready but when I went to pick it up I had to wait 30 minutes to be assisted. They dont test alternators and starters when they pull the parts out so its no guarantee that they work.
Sales reps wernt there and took forever to help us out
Stay away. They have an employee named robbie who almost killed 2 kids this a. M and continued to stomp on the gas to make his rear end slide out almost causing multiple accidents. I followed him here to his work to ask him what his problem was. He told me. He can drive however he wanted and didnt care. Swore at my. Multiple time. Some of the employees came. Out and of course had his side when this guy almost killed 2 kids . Stay away from. This place. If. They want to let a guy like that work for them.
A hidden treasure. Found this place when I needed an A.C. compressor. They had to have it shipped in from their other dist. Recieved it a day earlier than quoted. Reasonable priced.
There was a confusion in the part we ordered. We ordered a motor for the seat of our van and got the whole seat? What the heck am I going to do with the rest of the seat once its taken apart to get the motor????
Spot on. Great Prices Chuck is one of the best. Fast delivey almost anywhere in south central fl.
Its a Salvage yard, you could find mostly every USED parts available great people to work with.
These people are idiots, first you have to call a 800 number that is located in orlando. I called ordered the parts that was only 140 dollars total i waited 5 days called to make sure the part was here melbourne, guess what they cancelled the order huh. Talked to some idiot manager he says it was a new sales person that been there a month and he should have made me prepay for the part huh. These morons are so unprofessional didnt even call me to say they cancel my order. This sales guy been on the job for a month hasnt he been not getting prepay for all that time the entire deal makes no sense. I think they just cancel whatever orders they want. I wouldnt buy a light bulb fron these idiots. You cant get people to do anything right thats the real reason america is going down the tubes.
I work with them All day long they are accurate .Sometimes they are very busy takes them minutes to pick up the phone but they are on point good business thank you
Joseph Molloy is an amazing Sales guy!! If youre looking for a devoted LKQ/Keystone employee hes your guy!!!
Found what I needed online within a matter of days located closest yard to me because I wanted to save shipping save myself $300 quit fast and friendly people
Thanks for windows on my 95 Chevy tahoe
I own an automotive business and buy all my used parts from LKQ. The quality of their parts and their customer service is the best.
ORDER PART. WAITED 2 DAYS, THEN Called 4 times IN THREE DAYS about an SPINDLE FOR MAZDA and got 4 different stories. BAD CUSTOMERS SERVICE.I WILL GIVE THEM NEGATIVE STAR.Will never call them again.
Great place for cheap parts!
Called 20 times and got no one. the automated voicecall thing sucks. and when i finally got a someone to answer (after 20 mins on hold) the said they call back to find me the part. got no call back and they guy was rude. WILL NEVER DEAL WITH THEM
Can get you just about any part at a great price, friendly enviornment, with plenty of parking.
Had problems and bad first impressions but overall they ended up taking car of me. I called into order a quarter glass for my truck and came in the next morning and it wasnt pulled from the warehouse. When I picked it up later that day it was the wrong side and didnt have the studded bolts (was pulled wrong). They gave me a discount on the right glass and on site went to pick up and make sure it was the right glass from the warehouse. In the end, the even saved me some money on another part in the process. Ill keep em in mind for anything else I need ava send people there for sure.
Waited on hold for 20 min for them to pick up the phone to hang up the line. Cant express how frustrated I am. Why not just hang up on me right away? Why make me wait so long to hang up on me?
Call center in Tampa says lkq not in melbourne .7298 waelti Dr is the current address and operatesDaily til 5 pm.so since they have no location for thisLKQ site they insist that I bring car to their Orlando location. You guys need to get updated.
Called three times about an alternator and got three different stories and three different prices. Will never call them again.
Gentleman on phone was rude and unhelpful. I needed a purge circut, which is attached by 1 bolt to the upper plenum in a g35 or 350z. Takes 30 seconds to take off. 1/10 wont even attempt to call again.
Go place for great parts.
Our company orders a lot of parts from LKQ and we always get the one year parts and labor warranty. We ordered an engine for a customer. We installed the engine but found that it was bad. The engine was over heating and when they sent an inspector out he even said it was a bad motor. LKQ decides to tell me that they are not covering the engine. I am in shock........
Very helpful people, great parts network
Called three locations on a wild goose chase calling North Carolina, Arizona, then Florida to be told i cant even be helped. What a waste of time.
Ordered a windshield visor from them online
They only like selling to business to Business To the Average Person They Try to F@&k Them
Great service from their salespeople
Would not honor the warranty...
Called to confirm part is in stock. The part was inventoried wrong Drove 4 hours for them to tell me it was not available.The front parts guy does not know anything about cars. Not one of them said sorry.
Found the radiator for my 1977 VW Bug.
Has most parts youre looking for. ..
Very friendly staff
Great service
Keep hanging up the phone on u
Ok
Answer your phones!!!
Ask for Vinny .
Not helpful
Horrible, rich, careless, company