Curtis Lionel was very professional. He went right to work and performed his duties. This guy works very hard to make Customers happy.. He needs to be paid more before someone else finds this Goldmine. Ellington Air thanks for sending out this nice guy.
We participate in this company’s “No Worries”program, and technicians like Abram make it all worthwhile. Abram projects a reassuring impression of professionalism that lets us know that he’s got it all together. His attention to details leads to preventive measures that conveys peace-of-mind to us. Once again, congratulations to Ellington for cultivating such staunch professionalism amongst its staff. We highly recommend this company’s services.
Good service isnt the norm in the Florida Keys. That makes Justin and Ellington stand out all the more. They deliver consistently excellent quality service. They offer you options of Good, Better, Best so you can balance your budget against the repairs needed.I dont usually write reviews; but Ellington is so impressive, I felt that I needed to write this one. I also highly recommend their annual membership package, which more than pays for itself with just the annual maintenance; and offers discounted prices on any work you need.
John Bernard has been here on a number of occasions for different reasons. His expertise is unparalleled to none. His knowledge base is limitless. His attention to the most minute detail is beyond compare. He should be an operations manager however, that would mean he would no longer be available to our personal needs. His customer relationship is the best weve experienced and hope we will continue to enjoy his support. John is dedicated to his profession and is definitely an asset to his company. Kudos to John from the Johnson family.
I called Ellington to have my AC system checked as I just moved into the home. I was provided with the technicians name and photograph of who to expect. THE technician himself, called me to also let me know he was coming the day before and when he was about 30 to 40 minutes out.When he arrived, he was well spoken and courteous. The level of customer service was on par and very professional. Masks and Booties were worn every time he was close or came inside the house.Very happy with the experience and happy with the company as a whole.
We had 30 year ducts replaced by Ellington and HVAC maintenance cleaning done. The moldy ducts were in the attic, with temps in the high 80s. The crews did an exceptional job and even bagged the old ducts in the hot attic to keep the house interior clean. Abram’s knowledge of the system and attention to detail was exceptional! Thanks to Abram,Alex,Jason,Josh for your nice work and accommodations. We highly recommend Jay for orchestrating this work and helping us achieve our goal!
Outstanding professionalism in every way. Ellington provides great performance and peace of mind. So glad I opted for the no worries program. I highly recommend Ellington AC services.
John Bernard came to do the maintenance and resolve a couple issues. He checked everything very thoroughly and left everything very clean. He is very knowledgeable, polite and explained how the system works in a very easy to understand way. Highly recommend.
Christian did a great job at our installation at 841 Gardener Rd. He is a pleasant man who does very good work.One area for improvement would be to install the black insulation cover after any paint, caulk or mastic is applied.Another would be for different “clamps” to be used when installing new wiring “pigtail”: there are two at our site that only have one screw holding each to the wall.Otherwise, once again, a great job.steve
I have to say, Corey, is the nicest young man. Very personable and considerate. I am very happy to be able to have him as our go to person on a yearly basis. I trust him very much.
We had a new AV system installed a few months ago but when we went to put the upgraded filter in, the installation was blocking the opening. Curtis fixed this issue and it works like a charm now. Good customer service all around. Highly recommend Ellington Air.
Ellington provided me some options to consider. After making a decision they were able to schedule me within 2 days. The guys installing the unit showed up on time, finished work, and cleaned up afterwards. Overall, they were professional and did a great job.
Following installation of a new Amana system it was noted that the air handler was emitting an annoyingly loud noise. Corey Hall came to replace the motor and noticed that the air handler was mis-wired at the factory. In effect, it was calling for two different speeds at once from the motor. Corey installed the new motor and wired the unit correctly, all under warranty. The air handler is now working correctly and almost silently. I have great confidence in Corey! He has resolved other issues with my old A/C prior to replacement. Corey is a STAR!!
Justin from Ellington is amazing. He was very professional and explained everything to me so that I could understand. We have the No Worries plan and it has been no worries for the 2 years we have had this unit.
Mike King is a great service tech, very knowledgeable. I had an issue installing a new service, it was a manufacturing issue. Mike told me he would take care of the issue and they replaced the component the very next business day.Ellington air had installed unit over 10 years ago & they still maintain there great service.
Mr. Cheshire arrived on time and ready to install the Platinum IAQ air purifier (ultraviolet bulb with charcoal trap). Throughout the brief installation, he was professional, knowledgeable, and courteous. Though I tried to look over his shoulder the compact unit was such that there was little to see or question. He left before the end of the scheduled window and left all my areas as neat and clean as when he arrived. I rate him an A+ .
We have always been treated well by everyone at Ellington. The technicians are professional. We get a text when they are on their way. Office personnel have always been friendly and helpful. Routine maintenance on A/C is important in Floridas climate, and Ellington Air Conditioning has been reliable, professional, and trustworthy.
Technician upgraded heater, since original heater that came with new system was undersized. At no extra cost to us since we had the no worries plan, well worth it. Technician was on time and professional and had on proper safety gear in regards to covid protocols. Since we started using Ellington we have not been disappointed.
This is the most competent tech I have worked with in years, plus he is a nice guy. Really know his stuff. Spent 3 or 4 hours until 7:30 PM balancing our 4 zone system. This is an iterative process that I understand. Cannot believe he did what he did and the time he invested. What a competent trooper. I understand the process. I cant believe he followed it to the letter.
Although I was not happy that my 7 year old AC was having 2 stage shifting issues Cory did an excellent job of walking me through what happen and why. He was very professional and knowledgable. Luckily I had a warranty that covered some of the expense. Elington is fortunate to have a technician as good as Cory.
Very professional. Technicians wore masks and booties when entering home. Abram pointed out possible issues and provided a list of options and costs. Definitely recommend their services.
I am so pleased to hear that the problem with heating, wasnt a major issue. Cody and his supervisor were so kind and helpful. They explain my situation very clear, that I was able to understand. I couldnt be more happy with helpful technicians as they were. I definitely will call on Ellington for future repairs or to replace my unit if needed.
Very upbeat person with good social skills. A very nice change compared to others. Took time to explain findings. Very satisfied!
As always, John provided excellent scheduled maintenance service on our AC system with a professional, competent, and friendly manner. This company is simply the finest in the area.
Shamus was very helpful and courteous. He explained all the pros and cons to help us make our decision. Good company and a good technician.
Justin was polite, knowledgeable, and clean. Employed safety protocols. Corrected problem immediately and gave me tips to prevent problem. Would welcome him back again.
Employee was very courteous and wore a mask and booties when inside. He kept me informed. This was a routine maintenance activy
Service technician, Cody was very knowledgeable, professional, and friendly. He provided excellent customer service. I am looking forward to doing business with Ellington. Unfortunately, I had a bad experience with my previous A/C company, Space Age Cooling. They actually closed the business and left town leaving all their customers with maintenance agreements without any service or follow-up.
Corey was professional and courteous, as well as thorough in his efforts to solve our issues. Love the excellent service we received
Excellent service as always. Ellington is number 1... I encourage my daughter to get her new a/c and she is very happy too. I think her A/C was serviced last Monday..
Abram was ontime, professional, did an excellent job of explaining his findings and our options and listening to our response and needs. Highly recommended!
Everything was great Corey was great to work with and I look forward to working with him in the future. Would recommend Corey to anyone who wants top notch service
Technician was very good. He explained everything that needed done and was patient when I asked questions. Very nice person.
Shamus Keener was pleasant and explained everything he did on my yearly maintenance, Replaced the filter, UV bulb, cleaned and sanitized the system. Very pleased with his service.
Outstanding company. Technicians are always professional and thorough. Todays maintenance visit by Mike King was great and hope to see him again for our next service visit.
Through a friend of mine who was having to deal with a problem arising from an issue with the thermostat in my condo she has emailed that she was very impressed with the work done by Curtis Lionel. He was prompt and explained what had caused the issue and that all is up and running as it should be. I have used this company for a number of years and each year take out their service plan. The only way to go. I would highly rate Ellingtons.
I am happy with the service from Ellington. Justin is very professional and I appreciate the phone call to let me know he was on his way.
They were early, professional, Abram and Steve were amazing. They showed me everything they did and how to operate my new system. I absolutely love the customer service. They left the house clean by taking out the old system and vacuumed the living room and hallway. No complaints whatsoever.
Excellent, professional, courteous, installers. Tyler, Alex and Josh worked as a team to remove, rebuild and install 3 HVAC units in 2 1/2 days. All questions were answered completely. We are very satisfied.
Couldnt have asked for a better, more professional experience! Was able to set the appointment up for same day service and it couldnt have been more convenient. Justin arrived on-time and was nothing but professional, answering every question that I had. Looking forward to having Ellington perform our annual service and keep our system in tip-top condition. If you are looking for an HVAC service provider, your search is over!
Dayane and his brother were very professional! Mel is a sweetheart! Always ready to answer any questions and very profissional too.They went beyond to make my split A/C duct work not to be an eye sore in my tiny home! They drilled my floor inside the walls to hide the A/C duct work and its hard work! Great Job! Hard to find these days!
Gabriel did a good job with my Annual Maintenance yesterday, and I am very satisfied. He kept me informed with his progress and the final results when he was finished. Thanks Gabriel!
Have used them in the past..always feel good about my a/c when they are finished.
I am pleased with Ellington’s service. They are very focused on customer satisfaction. They are friendly, professional, and make every effort to ensure that you are 100% satisfied.
Once again, Corey delivers....came back to make sure final product was exactly the way it should be....incredibly pleased with his professionalism!!!
Very satisfied with the service. Arrived at appointed hour. Did a standard maintenance check. System working normal. Pointed out two future trouble issues with muffler and contactor. Emailed complete report and answered all my questions. Rated excellent this techs service.
Courteous and professional service. Would Definitely recommend.
Great job! We love our new Amana HVAC system. Christian and Matt were very professional and knowledgeable. They completed the installation of a new HVAC system to our satisfaction. They cleaned the area after work and walked us through everything they have installed. Explained how system works, how to do monthly maintenance, how new thermostat works. We are very happy with the work done. Very satisfied with Ellington Air conditioning and Heath. We will definitely use your services in the future for installation of a mini splits for our garage and patio.
Curtis came by yesterday and found that we had two leaks. One in our inside unit on the coil and one in our outside unit. He was able to get the coil and come back today, replace the coil and repair the out side leak. Very happy with his work. Thank you Curtis, we can sleep so much better tonight!
Visit today for Ellington Fall promotion HVAC system check up was excellent. Paul Keaveney was most courteous and knowledgeable about the systems. He shared Ellington maintenance plans and noted potential problems with recommended solutions/repairs. Recommend this Contractor favorably.
Corey was punctual and was able to alleviate the noise we were experiencing.
Thomas is a very friendly and professional technician..did a great job.
Curtis Lionel was the technician from Ellington servicing my Trane HVAC system today. Curtis was professional-yet-neighborly, proficient and efficient, communicative and patient in answering my every question. I rate Curtis with 5 stars and Ellington Air and Heat with barely 4 stars.
Sean did an excellent and very professional job when providing maintenance service to my unit.
Paul is very professional, courteous, and knowledgeable. He arrived on-time and found the problem immediately. He fixed the problem and checked if for effectivity to make sure the problem was permanently solved. Thanks Paul!!
Corey is an outstanding technician. He has been here several times over the years and we find him to be knowledgeable, personable and respectful....all the time.
I’ve been with Ellington AC for couple years now. Outstanding AC support & customer service!
Abram was very efficient and professional. Great job!
Corey did a great job. Professional, understanding, and exhibited very good listening skills, and verbal communication. Highly recommend.
Corey is extremely knowledgeable and professional....the crew was extremely polite and clean ... very respectful of their surroundings... very pleased... another job well done!!!!
Cody was very professional and provided great advice during our annual No Worries inspection. Great service!
I have been working with this firm for 2 years and they are by far the best professional techs I have ever worked with.
The installer were professional and did a great job. Very clean workers
Shamus was a fantastic HVAC repair tech. He knew his HVAC equipment very well and repair our issue. He was very professional and explained the maintenance and function of our HVAC.
Absolutely amazing. Thank you John.
Justin is very thorough and takes the time to explain any options. He is a very pleasant young man as well
It was a pleasant experience from the scheduler to the service technician. Curtis was very professional and patient listening to our concerns about the unit and offering what we need checked to solve our problem.
Very professional. On time. Very polite and personable.
Thomas Dunaj was a knowledgeable, professional, thorough, personable technician. I highly recommend Ellington and their No Worries program for all your HVAC needs.
Very professional. I recommend this company for all your HVAC needs.
Quickly diagnosed the problem. Replaced the part and good as new!
Paul K was on time as was projected ... very efficient with performing his service. He is a fine representative for Ellington Air Conditioning.
Justin called in advance to say he was on his way. He was professional, courteous and thorough in his maintenance.
Paul was friendly and efficient. He explained any issues in clear understandable terms.
Excellent customer interface, very sensitive to our needs, thank you Abram!! Les
Great job courteous and thorough and on time i was extremely satisfied with the whole experience
Justin was terrific! Knowledgeable, courteous and a big help with programming! Good job,
Jay was very helpful in explaining all the details regarding duct cleaning and ac coil cleaning including UV light.
Thomas preformed annual maintenance on our system. He was efficient, clean and quick.
They were on time, super nice, clean, professional and efficient.
Thomas was very professional and courteous. Excellent experience
Excellent! Super friendly, great job!!! Thank you!! :-)
AC/Heat Pump annual cleaning and checkup was done in a professional matter.
Great mechanic did a very good job
Very good experience. Very thorough
John was on time and supper nice.
Semus is knowledgeable, capable and helpful.
Service with a smile-very knowledgeable!!
Called to get the heat and thermostat to work. Two days later, when I put the cooling on, just get heat.
Complete,professional,knowledgeable, and friendly couldn’t ask for more
Tommy provided superior customer service
Very professional and courteous.
Great service, competent, knowledgeable, and friendly, thank you.
Professional, knowledgeable and first class..
Great company and employees
Excellent service.
Always a pleasure
Paul was courteous and professional
All good !