Sean was very knowledgeable and fixed my ac very quickly. He also educated me on maintenance and how to set up my wifi thermostat.

Customer service was very unhelpful. They only said that the technician would be there after 12:00 pm. Didn’t show up until 8:30 at night. Almost didn’t show up because they called the house number, not the cell phone number specifically given to them to reach person who was meeting the technician. They don’t even leave a message if the phone isn’t answered, they just cancel the service call.Very unhelpful and no way to run a customer friendly, accommodating company.Will discourage anyone from using this company.

Sean listened carefully and was very responsive to our concerns and needs. We especially like that he was respectful of our home and wore protective shoe covering while going in an out of our home. He went above and beyond to ensure at least the immediate concerns was addressed until the larger most costly issue could be fixed.

Something has dramatically changed with this company. We called for service at 2 pm and they could not come to the following day. They said after noon. They did not show up until 12:.01 am and left at 2:38 am. Our service guy was great but this does not excuse them showing up after midnight without a warning. Not acceptable business practice. When you call it is no longer a local office, its a call center. Not a happy camper.

Very happy with service of technician Sean. Knowledgeable and professional. Would definitely use again and recommend to anyone.

Not the cheapest folks around, but could well be the best. Matt has been out service tech several times now and he simply knows what he is doing. He is clean, quick and effective!

Sooo thankful they were able to get a repairman out n Fourth of July. I was sweltering!! Darren was excellent and explained all he was doing and what the problem was. Great service!!

From start to finish, these guys were incredible.ESTIMATE: Jeremy was sent out to give me an estimate to replace my 16 year old moldy unit that was falling apart. (It was still cooling so I guess you really cant stop a Trane) He answered the 2.5 thousand questions that I had and didnt try to sell me anything I didnt need. He made a couple of recommendations and sent me 2 quotes with a variety of options and explained the benefits and drawbacks of each one. I ended up choosing another Trane with a 2 stage compressor and variable speed air handler. Del-air pricing beat out all of the other estimates I got by at least 5%.INSTALL: Dave and Samuel were the guys installing the system. Im nosey so I watched a majority of the process. Without even asking, both of them would explain in detail of what they were doing and why. They really went above and beyond with the install by painting behind the air handler, cleaning out and replacing the insulation in the air handler stand, replacing the return air vent (it was painted over by previous owner), and even painted the stand. There was a small air leak behind the air handler that I noticed later and Dave came back the next day, found the air leak, and sealed it up. I really could not have asked for better service.

Very professional help explain what they were doing and helped me understand how I need to perform quarterly maintenance

Darren was very informative and helpful. He was kind, took the time to talk to us, and went over everything we should be doing between each maintenance.

Very professional. Excellent service to ac unit and recommendations for additional services.

Willie did a great job checking my system over to ensure the correct diagnosis. Freon was required in excess of what he had on his truck after a busy day. So a nearby technician was routed to his location with additional freon. The job was done very quickly, professionally and priced very reasonably. I will certainty call Del Air for further maintenance or repair

Great experience. Prompt, courteous, affordable.

Great service as always. Professional techs. Very informative and competent. Would highly recommend.

I would like to give kudos to the tech (Willie) that was assigned to come out to the house to repair our A/C. Willie was very professional and thorough and explained in great detail to me what he was doing and why. In an area where you cross your fingers just to have a service tech show up never mind know what they are doing to actually fix an issue. Willie gives me hope that there is indeed people that care about what they are doing. Thanks again Willie, our house is nice and cool again!

Excellent service...thorough, professional, and efficient. Five star rating!

Very polite & thorough during maintenance of my AC. Perfect timing with cooler weather coming. He checked the heat & did great job cleaning up. Even had patience with my dog who wanted to play the entire time.

Outstanding service! I called Del-Air to report a concern with my A/C system. After listening to my problem they scheduled a tech to visit the next day. Since I am scheduled to have annual maintenance performed on my system soon, they decided to schedule that work to be done at the same time. The tech was very respectful and extremely thorough during his visit. Now my system is running smooth!

The tech was extremely knowledgeable and efficient. Repair was done, he had all the parts necessary. Gave great advice

Explained everything well with nice fast service very happy with the results.

Their Service Tech was knowledgeable, thorough and personable. He explained what was happening and discovered the problem without delay. He is a true asset to Del-Air.

Always timely, responsive and professional. The price is a reflection of their level of service ( You dont want a cheap price for shoddy work and cheap parts that willbreak in less than a year. Del Air is not overly expensive but they are not the cheapest. They are reasonable and fair in price points). No cutting corners and always updating the customer on any issues or future issues that could occur, so you can make an informed decision. Definitely a company that provides piece of mind and quality work. Would recommend to family and friends.

We had just moved into a new house about 5 days ago. Our main floor AC was just not cooling the house enough. So, we were referred to Del-Air by our realtor. I was very happy with the service. The technician was very professional and friendly. He diagnosed the problem very quickly which was a clogged drain line caused by not having the unit serviced on a regular basis. He had the problem repaired in less than 30 minutes. Our AC is working great now. My only regret is after he left I thought... I wish he wouldve recommended that we pay to have the same service performed on our upstairs unit as they are both the same age and the other unit has probably not been serviced either. But now well have to pay another service charge to have him come out.

This company is fantastic! I scheduled maintenance and they spent hours at my home meticulously servicing and cleaning every single component of my system. I am beyond pleased and will use them from now on!

Technician was very thorough and Im extremely pleased.

Repaired. & restored.bought maintenance plan.Received Outstanding service.

The repair technician are outstanding however I had issues with customer telephone representative. I was on the phone over 40 minutes. They rep kept saying wait and wait. That component needs improvenent

Had 2 appointments, no one showed up or called for either to cancel I called after the first appointment and was told the technician called and came to the door but no one answered. I have a dog that barks when someone is at the door and a Ring door bell with motion sensor. I also work from home close to the front door. Nothing indicated anyone had come to the house. No record of a phone call either. Called and rescheduled for the next day and another no show.

Professional service explained to me step by step

When creating the appointment, I was told pricing would be one way, and then when the technician arrived, I was told a different story and paid an additional amount. The technician was professional and repaired my issue.

Matt our technician is the bomb! We were scheduled today for service between 9:00 AM and 9:30 AM. HOWEVER, he showed up at 8:25! A very courteous and professional technician, he found our problem and fixed it promptly. In addition, he explained the problem and the necessary solutions in a clear and concise manner. Del-Air will always be our GO TO HVAC company!

Lucked out. The technician was Willie Mullens.No one wants their A/C unit down but if you have an issue Willie is the man to have. Courteous, knowledgeable, friendly and ready to help. IMO their best representative.

The technician that serviced my unit was professional, courteous and very knowledgeable of his trade craft.He is an asset to your profession, treats us as if we were family.I will continue and recommend DelAire to anyone.

Del-Air is the BEST. We have used Del-Air for 6 years and can say only good things about the business. It is a smooth running business with intelligent employees. The technical staff are so polite and well trained. They are on time and do not leave a mess. We had them install our 2 new units in 2017 and also contract for servicing every 6 months. I only wish we had heard about Del-Air 30 plus years ago.The owner knows how to treat employees.Shawn did our sevicing today and did a super job. 👏🏼THANK YOU !!!!!!!Stevie and Rick Landon

Called Del-Air for a problem with my year old air conditioning unit. They came out the same day. They sent TWO very knowledgeable & experienced technicians. They were able to diagnose the problem and replace the part that day. They were also happy to let me watch them while they fixed the unit, and explained to me each step. Sadly neither the part nor labor were covered under warranty but their prices were both reasonable and competitive. I’m seriously considering using them for regular maintenance.

Very professional, analyzed the situation. Made a plan. Explained it and completed it. Well done!

The technician was courteous, professional, friendly and very knowledgeable. He explained what caused my problem and the steps he would take to fix it. He took care of everything in a timely manner and saved me from future costly repairs.

We had routine maintenance done on our AC units. Matthew was great. He was professional and friendly. We appreciate the time he took to discuss things with my husband. Would definitely recommend.

Technician was polite and explained everything that needed to be done and showed me what the problem was. my ac handler motor was broken. he cleaned pan, fan and cked all was working before he left.much appreciated.

The repair guys were very professional and worked to resolve problem..

Called on Thursday, 8/6 and scheduled an appointment for Saturday afternoon 8/8. On Friday we received a call asking if we were able to move the appointment to 8am Saturday morning and we said sure. We waited all day and no one arrived or called. We called on Monday 8/10 and were told the technician went to the wrong house. It seems a little far fetched since everyone, especially businesses, have GPS availability. Also, there was no follow up from the office. We rescheduled the appointment for 3pm on Monday the 10th and again waited with no technician or call from the office. That’s two strikes. We’re more than a little skeptical to give them another chance.

The technician was on time and professional. He answered my questions and went over everything he did. Very happy with the service.

Bi annual service contract Always excellent service

Shawn Was wonderful. Very nice, respectful young man that knew what he was talking about. Came and got his work done. And I’m confident that it is fixed now. Thanks again Dell-Air A/C Co. For your timely response

Customer service was very polite and honest. Teddy came out and explained everything that he was doing and answered all of my questions. Very professional and caring.

Professional, excellent service and knowledge. Took time to properly explain all details of the problem.

The technician was very informative and efficient. I would definitely use again!

Wonderful very helpful

Our A/C went out last night. When I called this morning I was told someone would be here today and would call 1/2 hr before.The serviceman was professional, thorough and left everything clean.He also wore a mask for our protection.

Del Air was the perfect company for me for fixing my AC system. They were prompt professional and they discovered my unit was still under Warranty and that saved me a lot.

Your rep was thorough, courteous, and very professional. Finding the reason for the water backup was difficult since just blowing out the line did not solve the problem. He also showed me how to self maintain the line in between del-air Maintenance calls. As you can tell I thought he was outstanding.

Very thorough on our A/C preventative maintenance.Very polite technician and explained what he was doing when I asked. Checked our unit completely and found a flow switch not working which was still under warranty so he replaced for us. Appointment lasted a little over an hour so he took the time and did the job right. Pleased so far with their service

Unfortunately our AC went out on a Sunday morning. I called Del-Air and left a message that was promptly returned. Randy our technician worked diligently to resolve our issue and provided us with updates throughout his visit. Thank you Del-Air for your service on a Sunday and sending us a pleasant and professional technician!

Teddy was very polite and professional. He explained and showed exactly what was wrong. He also suggested options for maintenance that Del-Air provides. Although they didnt have part to fix but for him to tell me its ok to run the ac until part gets order was the best news. This house was hot. Its great to be treated with respect about something I have very little knowledge of. Really would like to put a big shout out to Teddy. Thank you Del-Air for having people like Teddy. Great & knowledge people equals great company.

Randy the technician was great to work with - he took very good care of us. Our experience with Del-air from start to finish scheduling, ordering, service top notch all of the way.Thank you

Excellent job, Willie went above and beyond. He completely explained job and any issues. Cleaned up after and AC is working great.

Teddy was our technician he called prior to arrival and was on time. He came in and assessed the ac unit and performed the necessary testing and maintenance that was required. He answered all of our questions about the thermostat and asked if we had any other questions before he left. One more thing we appreciated was that he wore the dust booties while working in the house. Small detail big impact. We will definitely go with Del Air in the future. Thanks

Technician was great but dispatch never told me about a fee, so I felt a little blindsided by that. I had to set the appointment twice because the first guy that said he would never put me in the system

Prompt friendly service. Diagnosed problem and was so glad to have the 10 year warranty plan. The repair was more than the cost of the plan.

Great service tech came out to our home that couldnt get below 82 degrees. Turns out we have a leak on the main coil.Willie was super helpful, explained everything fully and did a thorough check of the system to ensure he got to the root cause.Highly recommend Del Air for their professional staff everytime we call them.

Great company, tech was very polite and professional, received call prior to tech arriving, very pleased .

The Technician arrived on time; was very knowledgeable and professional. He explained everything he was doing and updated me on the condition of my system. Would recommend without reservation.

Shawn was very thorough and managed to get our a/c working again. He was very pleasant and explained the problem and what he was able to do. Thank you Shawn.

Great company do do business with.

Del-Air came out on 9/18 and replaced my AC condenser because of a leak. This repair cost me $890 (not including the fee to find and confirm a Freon leak - another $135) and now the system is no longer cooling my home on 9/21. Not satisfied at all and very unhappy with this company so far. Only reason I called - they installed the unit in my new home!Still waiting for the area supervisor to get me on the schedule to find out what is going on.

My technician was the best; skilled, knowledgeable along with being courteous.This tech is an asset to Del Air and his clients

My ac went out on Saturday night and I was able to get ahold of Del Air on Sunday morning through there phone service. The representative who called me back was very helpful and was able to answer all my warranty questions. I have never had a less than exceptional service through Del Air.The technician Matt who cam out on Sunday afternoon was awesome. He was extremely polite and thorough. Matt got the ac up and running quickly and because of Del Air’s warranty program I wasn’t charged anything even on a weekend service call. Thanks Dell-Air!

Willie is professional and did an excellent job fixing the A/C water problem that prevented the thermostat from working properly.

Its almost been a week and we are melting in here.Ive been reading all these great reviews,and Ive been trying to put this off until they fix my AC so I can give a great review.theyve been here 3 tines,and we are STILL waiting for someone to do us right.please you guys get back with my wife.(Susan Reel),its 86 degrees in here.Im not in good health.weve been waiting for a supervisor to call her back.weve spent $300 already and we have the warranty.come on,do something so I can make this a good review and a happy ending.SUCCESS!! Happy ending,they fixed us up.thank you DEL-AIR.another satisfied customer.

Del-Air did a service call for us today and we were very impressed with the visit. Mathew was kind, courteous and professional to a level I have not experienced for quite some time.The problem was identified and corrected quickly with every concern of ours addressed.Thank you Del-Air for helping us today!

I was thankful for the service, did a great job.

The technician was outstanding an was very professional. ... regarding your message center I was very upset.. when I made the appointment yesterday turns out today they had no record of appointment. .....but today got it straighten out.

Unprofessional. Aggressive. Overpriced. The techs must work on commission because every time I’ve called they were the most expensive and always said the repair was going to cost a lot and instead I needed a new unit. Last yr I called Quality Air and instead of the new unit Del Air said I had to have immediately, I spent $225 and got another year with the same unit! Electric bill is still $125 for 3K sq home.Yesterday I couldn’t remember the name Quality Air for nothing in the world and I called Del Air. MISTAKE#1 This time they sent a young kid who was polite in the beginning. He told us he could get the house cooled again with the cost totaling about $200. I was surprised but thrilled. Later he shows me the system and explains why I need to get a new unit. I surprised him when I said I would call the sales dept to price one. That was MISTAKE #2He goes out for a long while and then comes back and says the de-icing he said was no cost is now a cost because it isn’t working even though my boyfriend and I were looking at completely defrosted coils. He said there are 2 parts needed in the outside unit and maybe one on the inside and it’s going to cost about $500 plus “more than likely when I leave it’s going to stop working”! So I said what’s my alternative because now the house is 83 degrees?He said most people just run the fan and Del Air installs a new one!!We told him to do the repairs and that’s when this little boy became aggressive. No more yes’m. He became confrontational with me and when I asked him if everything was alright, he took a nasty tone. I asked to speak to his supervisor but instead he walked off and called him. Rick was his name. He angrily and incorrectly summarized the events to Rick and then hung up. By then my son had arrived and Matthew the tech was furious and enraged. I had him call Rick back and I talked to him. While talking to him, I could see Matthew provoking my son. Rick was absolutely useless and when I told him what was happening and I told him the situation was no longer tenable for his tech to be in my home and I was stopping the call, he had the audacity to ask me if I wanted him to have new sales come out!!! At that point I kicked Matthew out of my house! I’m not going to have a thug come to my home and stand in my property and threaten me or my family. My boyfriend asked him to at least but the cover back on the unit outside and take his bucket etc with him, this DelAir employee preferred to provoke and threaten my son and disrespect my boyfriend. While cleaning up the mess your employee left my boyfriend cut both of his hands and needed medical attention.I called Duron Smith immediately after and they was there within the hour. Total cost was $199 and my home is a cool 74 degrees. I WILL NEVER EVER CALL DELAIR. I just gave you at least 2 ACs companies that are professional, courteous, knowledgeable and won’t try to rip you off....Duron Smith and Quality Air

The best service and fast and explained problems as they work and affordability honest care professionals the best service everI would like to purchase a new air conditon please contact me for appt.

The service representative that did our maintenance inspection was very professional. He arrived at the time that we were given by his office. Exceptional service!

Del-Air answered promptly! Technician (Willie M.) was also prompt, courteous, and knowledgeable. I would recommend Del-Air for new AC units and providing preventative maintenance (PM). Also, I will use the same technician for future PM service(s).

Our service technician, Willie, was very knowlegable, efficient and did a good job. Very personable. Will ask for him again next service.

Matt was quick and efficient! Each time a technician has come out they’ve been so professional and thorough to keep our a/c running great!

The technician displayed enthusiasm and exceptional organizational skills, and to that end, I was most impress with his sincere compassion for the Kraft.

Outstanding service and l would like to commend Willis on taking the time to explain his work. That made us feel comfortable with the service we received and will ask for him by name on our next service appointment. Thank you!

Your service has always been reliable and trustworthy. It’s why I have stayed with Del-Air for y ears. Thanks so much for being a great company.

The Technician Randy was extremely knowledgable in walking me through information regarding the system. He performed step by step system checks and ensured the system was functioning at optimal performance indoor as well as outside before he left. Thank you

Weve used Del-Air for over 18 years. We have them come out every 6 months for preventative maintenance. Our compressor stopped working one night this summer, we called them, and they answered the phone! They were out before lunch the next day and fixed the problem. One little part, no up-selling. Were super happy with them.

Great service. Accesible prices. I have an annual maintenance contract with them and they keep my AC running smoothly, and even when Ive need some repair done, they have give honest and quality service.

Del Air has been servicing my system for over 25 years now. Highly recommend this company. Always responds in a very quick and efficient manner.

Very professional and friendly. They knew what they were doing

The service has been great. We have had the service contract for 2 1/2 years. Air has been well maintained by Del-Air.

Horrible. If one you have the option to have another system installed in your new home, pick another company!

Teddy did a great job, thank you.

Excellent technician! Very professional and took time to properly identify the problem. We would highly recommend to family and friends!!!

Willie, did a great job in minimum time. Very Professional.👌👌

Technician was very professional and explained what the problem was and what it would cost to fix.He made the repair in a short amount of time.He also told me I may need additional parts to replace some that are rusted.I am very pleased with the service and the friendly and professional technician.

Del-Air has been a perfect partner to keep my furnace and air conditioner in working order. The staff is responsive and respectful. I recommend Del-Air.

Kind and considerate tech. Excellent job!

Had good experience this is third house you are doing for us

Weve had Del-Air service our Air Condition system for the past 5 years. I greatly appreciate the fact that they call when service is due so that I dont forget to schedule the maintenance on the system - since this is the case we have not had any breakdowns whatsoever in this 5-year time period. Also, each of the serviceman representing Del-Air have been knowledgeable, thorough, and personable.

Its an amazing place everybody is Hands-On and very respectful

Matthew was great and so thorough. Very polite too.

On time with friendly, capable service

Had issues neither my air not working and I have respiratory problems they responded immediately to get me going. Thanks Teddy👍