I can’t believe how amazing my dress fit. They had a beautiful selection and the staff was very friendly. I cannot remember who helped me but she did an amazing job. She got my measurements perfect. The only thing that had to be taking in were the straps. Dress was beautiful and had so many compliments. Dress arrived on time. The Dress Bridal Boutique is highly recommended!
My experience here from last year until my wedding day was just amazing. The girls will make you feel so beautiful trying on dresses, they provide free steaming if you buy your dress from them, they write your name on a special wall during your wedding month, and they have an AMAZING selection of gowns.
I picked out my DREAM wedding gown at The Dress in October 2019. From the moment I walked through the doors, Marina made me feel special. She listened closely as I shared my vision, and tailored her selections to what I wanted. She also asked if it was okay to bring in some different styles of gowns I might not have thought to try. We had so much fun getting creative with each different dress. She made the entire process relaxed and fun! She was respectful of our price range and we felt no pressure to buy on the spot. Marina celebrated with us when we found something we loved. She made me feel beautiful—the day was personal and perfect! I felt like I’d known her forever! The Dress was easy to work with, especially during the pandemic. I got my stunning veil there too, also the piece Marina suggested. I cannot recommend Marina or The Dress more! Thank you for making my dream come true! 💕
If you are a bride PLEASE GO HERE! I went to The Dress today and not only found my wedding dress but had THE most pleasant time. The girls (my assistant’s name was Brittany) were SO patient, kind, and helpful. They could not have made the experience any more smooth and memorable. Very happy with my decision to go here, and VERY HAPPY with my dress ♥️♥️
Perfect place to find your special dress for your special day.I couldn’t have asked for a better experience. Brittney was my consultant & she made me feel so comfortable, she listened, she pulled AMAZING dresses (I seriously liked every one of them) & most of all, we had fun.I will forever recommend this boutique. Thank you so much for your time & thoughtfulness today!
Such a cute boutique in the heart of Medina. Trendy yet cozy atmosphere. I initially went looking for something completely different than what I ended up buying! My consultant Carli picked amazing dresses based on my inspiration pictures and feedback while being mindful of my budget. Only downside is that they dont have in-house alterations but were kind enough to give me a list of local places where other brides have had positive experiences. So glad this is where I found THE dress!
Amazing experience shopping for my wedding dress! Super cute store with nice, spacious rooms to try on dresses. This was my first store I went to and I found and fell in love with my dress! I live in Toledo, but I’m from the area and they were kind enough to accommodate me. I found a dress online that I wanted to try on and they didn’t have it in store, so they borrowed the dress from the designer for me to try on. I worked with Marina who was wonderful! She picked out a handful of dresses of similar styles that were beautiful. Highly recommend!!
This is a wonderful place to pick out your wedding dress !!!👗 There’s a huge selection of wedding dresses!!! Our bridal consultant, Marina, was fantastic!!! She picked out the exact kind of dress my daughter wanted for her special day!!! Marina was able to figure out what kind of dress my daughter wanted and my daughter picked the very first dress she tried on!!! Thank you Marina and The Dress Bridal Boutique for helping to make my daughter’s wedding day very special!!!❤️❤️❤️
Very nice place with a great sales staff. Pretty dresses!
Being a photographer, there is nothing better than having my brides feel gorgeous on their day! After referring The Dress to my own clients for so many years, I was finally able to experience the dress buying process for my own dress! Marina had the vision (and patience) to take what I THOUGHT would be the dress for me, and steer me into something I never thought I would choose. Simple, yet elegant, the entire team shared my excitement when we found the one!! It was such a pleasure to feel the magic of finding a dress that fits my personality and style. I would recommend The Dress Bridal Boutique to ANYONE who desires to feel confident and beautiful. Plus everyone deserves to experience this little slice of Medina magic!
This place is wonderful! I worked with Brittney and her excitement in my vision made this day all the more special. She knew exactly what I needed! Recommend to everyone!
Excellent, personalized customer service. Very professional crew. When you walk in they have a chalkboard with all of the brides-to-be names written on there next to their consultants name. Then you have a dressing area all to yourself, no sharing mirrors or anything. Also works good for covid social distancing. Your name is written on the mirror which, again, helps give the experience a more personal feel. My consultant, Brittney, was very nice, professional, knowledgeable, and an absolute blast to work with; she answered all of the questions that my mom and I could possibly think of. Also, the one shared space is in the lobby with a mirror so that you can see your dress in a different light. I even had people passing by give me a thumbs up through the window. My wedding is about 18 months away so I did not purchase anything during my appointment but there was absolutely no pressure! Book an appointment with these ladies, you wont be disappointed!.
I cannot say enough about my experience at The Dress. From the moment we walked in we were blown away. Everyone is so kind and so helpful and makes it truly feel like your special moment. Marina was AMAZING at putting my very vague wishes into action and finding the most gorgeous dresses for me to try on! If you are on the hunt for a wedding dress, this is a MUST go!
I drove almost an hour to this boutique because the reviews were amazing and I didn’t want to look anywhere else. I am SO glad I did. I worked with Meg and she is seriously the sweetest soul ever! I felt comfortable and she really listened to what style I wanted. Also, I didn’t feel pressured once and I think that’s HUGE when shopping for a wedding dress. I loved my experience so much that I ended up getting my bridesmaids dresses from here AND I talked my best friend into getting her bridesmaids dresses here for her wedding. You won’t regret coming here and I love the private suites you get put into. Such a perfect experience!
Fantastic customer service and responsiveness, need more companies to value that as much as they do.
I can not recommend The Dress ENOUGH!! Carly was my bridal consultant and she did an amazing job pulling dresses that were meant for me. I’m not a crier... but she nailed it with my dress, I cried so much! Every single employee of The Dress is so down to earth and they are passionate about finding you your dream gown! From start to finish, it was the best bridal dress experience I could’ve asked for. Plus, Sara’s shop is the most beautiful thing ever!!
I can not give “The Dress” enough praise!! I was nervous to start looking for dresses, as I am a plus size girl and didn’t think I would find anything I liked. But from the second I walked into the boutique, I felt at ease! First off, my consultant, Meghan, took my into this adorable private suite to talk and start trying on dresses. After describing my dream dress, she returned with at least 5 that were actually what I was thinking. The very first dress I tried on was “the one”!! She even brought me a few that were completely different styles so I could just see what they looked like. Once I had on my dream dress, she immediately brought me several veils, a headpiece, and even earrings to complete the look. I walked out to the mirror in the front of the store to get a different view in more natural light and all the girls at the shop were complimenting me and giving suggestions!! Meghan even found a bridesmaid dress in our colors and held it against my dress so I could see how it would look! They truly went above and beyond for me and made the experience a great memory of our wedding planning! I would recommend this little boutique to any bride!!
I had the best experience at The Dress in Medina. I found my dream wedding dressing! It was the best experience. The shop is the cutest and they have amazing dresses. Sara, was the absolute best and so helpful. My bridesmaids and I are going on Saturday and the store has been so accommodating.
This was our first stop in dress shopping, and my dream dress was the 2nd or 3rd dress I tried? I couldnt believe I would find my dress that fast so I exhausted myself that day trying on dresses all over the place. I came back and bought the one I LOVED. I had great compliments on my dress all day. Thank you for making dress shopping a fun experience!
I had my first dress appointment with Marina at The Dress and it was amazing! The atmosphere of the shop is intimate & inviting and Marina made me and my guests feel so special & celebrated! I did not end up purchasing a dress here but her expert advice helped me choose the perfect look for my day. Thank you Marina & The Dress for an unforgettable experience!
This shop made me feel bridal. Meg was awesome and sweet and heard what I was looking for. I wanted sparkle and she delivered! The store felt clean and safe during these trying times! When I decided on my dress I was squeezed in for a sizing and one more try on to fan girl over my dress!! Well be checking out this shop for bridesmaid dresses too!
I bought my wedding dress at The Dress. I really enjoyed the experience, selection and atmosphere. Out of all the bridal stores I visited (and I visited A LOT) they had the best selection. Their prices were all over the board. Most of the ones I loved were pricey, but worth it.The place is gorgeous. It has adorable chandeliers, chalk walls shouting out brides, signage for celebratory pictures, and a beautiful front room where you can really get a good look at the dresses. When I purchased my dress they gave me a cute t-shirt and a folder with recommendations for seamstresses in the area.I worked with Emily and she was very helpful and enthusiastic. They followed up quickly with me as soon as my dress was in.My only critique is that you cant go in the back and see the dress selection or bridesmaid dresses.Overall it was a very positive experience! I will post a picture of my dress soon.
Best experience!!! They truly treat you like royalty and the dresses are all gorgeous:) I said yes to my dress on Saturday. Wish I could redo it all over again!
My experience finding my perfect wedding dress was amazing at The Dress Bridal Boutique! My consultant Marina made my appointment so special and very easy. She asked me questions about my fiancé, our wedding day and my vision for my dress. She listened to my reaction to every dress I tried on and brought me the perfect dress that included everything I was looking for!!!! I only had to try on 6 dresses before finding the one! I said yes to the dress with tears in my eyes and it was exactly what I had dreamt of! They did an amazing job following COVID-19 restrictions and the store was very clean which made us feel very comfortable! They made this experience for myself, my mom and my best friend a very memorable one!
We recently did a photo shoot with Sara and her team and the dresses were absolutely gorgeous. I cant say enough about this beautifully curated collection!
I highly recommend The Dress and make sure to ask for Carli. She made the entire experience fun and comfortable. The second dress I tried on was the one - she made it so easy! I also really appreciated being able to bring my mother and sister with me. We all felt safe with the COVID precautions taken by the shop.
I had the best experience here at The Dress! I got to work with Meghan, who was amazing! I can honestly say I was dreading this part of planning, but now I wish I could do it all over again! The boutique was gorgeous, comfortable, and inviting! My mom, sister, and I loved our private experience together! Once I was down to my final two picks, seeing the dress in the shops beautiful natural light, huge mirror, and while wearing a veil, it all came together! I didn’t feel pressured, rushed, or overwhelmed; I loved having the dresses picked for me (they know their stuff there!) and fully trusted my consultant! My only regret is that I have to wait a year before wearing my dress! Thank you!
I was recommended this place by my future sister in law and let me tell you, i was not disappointed! Since it is covid season I was afraid I wasnt going to have that AH moment or that THIS IS MY DRESS moment. I was scheduled with Marina and from the moment I met her she was absolutely wonderful! I showed her what I was looking for and she went straight to it. She found EXACTLY what I wanted and let me tell you all these dresses ARE STUNNING!! I only tried on 7 because I was afraid if i had too many options I wouldnt have been able to choose! Needless to say I DID FIND MY DRESS AND I CANT WAIT TO SHOW IT OFF! Marina THANK YOU so very much for helping me and making it such a positive experience
I had the absolute best experience here, first getting my wedding dress and then also bridesmaid dresses. Emily and Brittney were both amazing and supportive and so knowledgeable, and the store itself is beautiful as well. Everyone I’ve spoken with has been so kind and helpful. Highly highly recommend!
I had a wonderful time at The Dress!!! This was the first bridal appointment I ever had and the staff here far exceeded my expectations for trying on dresses! Marina was absolutely amazing to work with. She was so patient and so easy to work with! I didn’t have a definite idea in my head of what I wanted in a dress but she did great pulling dresses that looked great on me. She made my entire experience so fun and stress free. I also did end up purchasing my dress here that Marina picked and I’m very glad I did. To top it off, when I said yes to my dress we got champagne to toast with! I highly recommend The Dress!!!
This was the best place to start my wedding dress shopping! The entire atmosphere and experience was fantastic. My bridal consultant Meghan made me feel so confident in every single dress I put on and helped me really narrow down exactly what I wanted!!
One of the most amazing experiences in planning my wedding! The girls who work here go above and beyond to make you feel comfortable and really listen to what you want in your dress. Carli was so patient with me when I tried on multiple dresses and went over my appointment time to find the perfect dress. One of the things I really appreciated about them was that they were great about communicating with me arrival times for all of the dresses coming in. Planning a wedding during COVID is already stressful enough and they went above and beyond, even shipping out my girls dresses to them directly. Words can not express how happy I am in choosing this wonderful establishment to purchase my wedding dress from. Many thanks
Had an amazing bridal experience here searching for my dress. Carli was my consultant and did such a great job finding dresses that fit what I was looking for. The entire experience from the donuts and mimosas, to having your own private area, to complete attention on you your entire appointment, made the day so much fun. I’m so excited to say I said yes to the dress! Thank you for making this day so memorable!
I just started searching for my dress and this is one of the first places I made an appointment for. The store is beautiful and they have some gorgeous gowns as well. I didn’t end up deciding on a dress yet but I have a feeling I will be back to look again. Emily was wonderful and made the entire experience awesome. I would highly recommend coming here if you are just starting out.
Marina was AMAZING! She was honest & patient with me. She really helped me with deciding on saying yes to the dress to the perfect dress! I’m extremely indecisive and all it took was having me walk out to the front room mirror & seeing my dress in the natural light to really view it in all its beauty. This was the second place I went bridal dress shopping and I had the best overall experience here (not to mention the prices were better than the last place I went.) I love the atmosphere & the seclusion of the room set up too! They even provide you with yummy treats & a champagne toast when you say yes! Overall, great experience and would totally recommended!!!
This boutique provided a terrific experience! The suites are adorable; we ordered champagne and it was delicious and a great touch. I received excellent service and felt very welcome and they really understood what I was looking for in a dress. Lots of variety at this shop and I was lucky enough to find my wedding dress in my first visit. I highly recommend this boutique to all brides!
Absolutely loved everything about my experience at this boutique. The staff is so attentive and fun. She did an amazing job picking out styles that looked best on me and that I loved. 10/10 would recommend this to any and every one
We were told to come right back in case we wanted to see a specific dress, so when we called 2 hours later to come back quick to see and probably buy it, Lane told us absolutely not. That was such a rude conversation and I wish she would have handled it better.
I had the best experience here! I would highly recommend to anyone looking for a wide variety of dresses. The girls could not be nicer here. They made sure to take care of every detail in order to make my appointment a true success. I ended up buying a dress and cannot wait to make another appointment for bridesmaid dresses. Emily is amazing!!
Great experience yesterday shopping for bridesmaid dresses. Beautiful shop, so comfortable, so inviting. Brittney Robinson who helped us was wonderful. She was very informative, very friendly, put us immediately at ease. Easy to order the dresses and very affordable. I would recommend this shop to any brides to be!!
I havent even been to the store yet and I am already giving it a 5 star review. There are 2 wedding dresses that I am very interested in. When I emailed to make an appointment to try dresses on turned into a 40+ long email chain that consisted of The Dress Bridal Boutique doing everything they could to find these 2 dresses. I havent met any of them or even stepped foot in the store and they were already trying to help me find my dream wedding dress. They emailed countless stores, contacted the designer, and walked through their boutique looking for any similar dresses. We are getting close to finding these dresses and even though it may be a few more months, I am just so grateful that they did all of this for a person who hadnt even stepped foot in the store. I appreciate everything they have done for me! In this wedding world I feel like people can take advantage of brides but that is not the case for this Boutique. I know first hand how much they care. That is amazing customer service and I cant wait to meet all of these amazing ladies next month when I go in for my appointment!
As a professional Wedding Photographer in the Akron / CLE area, I LOVE it when my brides beam with joy in their dresses! So many times over the years Ive had the honor of capturing dresses purchased from The Dress Bridal Boutique in Medina! They love their brides as much as I do, and it shows! I cant wait to hopefully work together on future weddings!
I called to ask if I could stop by to check out the store before I invited my friends and family from far distances and I was told no. I liked the idea of it being a cute little local shop but had to take my business elsewhere because a 5 minute pop in was an inconvenience for them. On the contrary I’m glad I learned of the bad attitudes before not only booking but asking my girls to travel in for what might have been a terrible experience. My experience with their customer service was awful unfortunately.
The stylist was really great, patient, and helpful. The atmosphere was relaxed and the dresses were beautiful. I found my dress easily during the appointment at a great price! This was the fourth bridal salon I visited and by far the best!
Absolutely love this place! My sister and I both are engaged. We both went to The Dress to try on dresses and was helped by Emily. She was so great and so emotionally attached just as I was. I ended up buying my dress from here! I would highly recommend this shop to EVERYONE!
I was incredibly disappointed by this place! I went in having the highest hopes and expectations of this place as I did my research and spoke to several people. But when we got there I first of all, wasnt allowed to pick out my own dresses. I described my vision to my consultant and hoped she understood and would pick out ones that I would love. Which she did not. The dresses she chose were stunning. But other than one dress, they were not what I wanted. Several times during my appointment people were coming in and taking dresses from my dressing room. My consultant was quiet, impersonal, and did not say more than a few words. She was snippy and short and rude with one of my bridesmaids and maid of honor. She did not express her feelings or thoughts about the dresses I put on, she leaned on the wall until I was ready to put the next one on. She was not very helpful at all with putting me in the dresses, and when she did, was a tad bit rough. The entire experience was uncomfortable, which truly breaks my heart because I did find my dress. But I will be buying elsewhere.
Awesome place to find a bridal gown ! My daughter and I went in the day after Christmas and she found a dress after the 4 th one she tried on! The staff were wonderful and we so enjoyed ourselves finding the perfect dress for our daughters wedding! Thank you!!
My daughter bought her wedding dress this year. We needed a dress on a limited budget. We scored the most beautiful dress we could have imagined! Upon saying yes to the dress we toasted our future bride with campaign and a hug! What a beautiful experience this was. AND....... they suggested a wonderful, experienced lady that would alter the dress for us. She did an excellent job! Thank you!!!!! Thank you!!
My planner recommended The Dress to me when I first met her during the initial wedding planning phase. I scheduled an initial appointment and ever since, have been extremely pleased with their customer service. They truly go above and beyond for brides and I would recommend them to everyone in the area looking for the perfect dress. Couldnt be happier with my wedding dress, The Dress and their staff!
If you are a bride-to-be and are looking for a wedding dress, I HIGHLY recommend going to The Dress Bridal Boutique. It was the best experience I had while dress shopping. Finding a wedding dress can be very stressful and overwhelming, but the women working there are so nice, honest, and sincere they make you feel comfortable and the process much easier. They do not force their opinions on you (like Ive had other consultants do to me) and they really work with you to help you find your dream dress. The first time I went to The Dress Bridal Boutique I worked with Carli who was so nice and helpful. The second time I came back, I worked with Emily, who was also so nice and genuine. We bonded over our love for dogs; she was so cute! One of the best things about this boutique is that if you find a dress, they give you a glass of champaign to celebrate that is absolutely delicious! Im so glad I found this place and checked it out because it helped me say yes to the dress! :)
Beautiful selection. Excellent service. Nice experience. And I said yes to a dress!
Awesome appointment.. Emily Rocks!
I cannot say enough good words about this shop! They truly go out of their way to make your bridal experience special. The shop is so cute and decorated perfectly, the girls are all so sweet and bring you exactly what youre looking for, and a few curveballs that they know youd look great in but you would never have chosen! This was the first place I went shopping at and I tried on less than 10 gowns before finding the one. The bridal suites are spacious and so comfortable for friends and family. They even provided a champagne toast after saying yes to the dress. Their bridesmaid selection is huge and have plenty of veils, headpieces and accessories to choose from as well. Really the best one-stop shop for all things bridal! Strongly recommend!
Emily was AMAZING! She is calm and very easy to work with. I found my perfect dress all thanks to her, she was wonderful!
Recently bought my wedding dress from here and I would highly recommend this place. When you walk in it looks like you are walking into a Pinterest page. It’s amazing! They had a really nice selection of dresses and everyone was very friendly and helpful. I drove 40 minutes to get here but it was 100% worth it.
I did not purchase my dress here. However, I contacted them to see who they recommend for alterations and they were very helpful in providing a few trusted local seamstresses. I really appreciate their willingness to help me find someone trustworthy!!
I went into this boutique to possibly find my wedding dress. To even make an appt to look at dresses you had to put down a $50 deposit that you get back as long as you show up. We arrived on time to the appt and were taken back about 30 minutes late. They did apologize and my group was understanding that stuff happens. We started trying on dresses and I thought I found the one. So we went up front to order the dress. It was clearly closing time and we had not even been there that long. Most of the lights were off, the music was off and there was only us and the two girls working there. We ordered the dress and I had to put down a deposit of half of the total. I had showed the dress to family and friends and just decided I was not truly in love with it and it just wasnt right for me. So two days later I called the store to cancel the order. I was told that the money was not refundable and the order could not be cancelled because I was in a contract with the dress and the dress is in contract with the designer. So I called and spoke to the owner and I she went in circles about the store policy and dress designer policy and said the money was non refundable. We ended the conversation with her saying she would look into contacting the designer and seeing if she could cancel the order and she would get back to me in the next day or so. In the mean time I took it upon myself to email the dress designer to find out that the order can be cancelled if she were to call them and they do not dictate the stores policy in any way. I also found out that the Fair Credit Billing Act ensures that there are laws in place to protect credit card customers. There is a Buyer’s Remorse Cooling-Off Rule that basically says I can get a refund regardless of store policy within three business days. I was with in this time frame. I waited for a phone call from the owner and finally received an email. The email stated that she no longer wanted me as a client and I disrespected her and her business. She will refund some of my deposit and cancel my order. She is keeping $125 for a commission she already paid out. I am not happy with the way this situation was handled at all. From the start it could have been very easy to resolve if she would have just called the designer, cancelled the order and refunded my deposit. Instead she was very difficult and tried to keep some of my hard earned money for no reason. I did not receive a product, the order was cancelled (if it was ever even placed by the time I called), and she lost nothing. I get that business needs to make money, but I think theres something to be said for having good customer service and caring about your customers. Ive never had a bad customer service experience like this and Ive never had anyone try to keep my money for no reason when I received nothing in return. Makes me sad that this wasnt handled better.
Loved this place! They are SO helpful, so kind and the boutique is the most darling place I’ve ever seen! Shout out to Erin for helping me so so much she’s awesome!
Amazing shop. Staff is so polite and really give you that special one on one attention a future bride deserves to find that perfect drrss. They were awesome with my daughter.
Wonderful staff. Very inviting. They make customers of all sizes feel special.
Amazing service and the cutest boutique! I loved every minute of my experience here! I highly recommend!!
What an amazing experience! The staff helped me find my perfect wedding dress! Thank you so much for your attention and help!
Best customer service. Very patient and they know what theyre doing! My sister and I both found our wedding dresses there and will highly recommend any bride to go there!!
Need an appointment. Dresses are upper of 2,000 plus. I want asked if I want to make an appointment. And told about the discounted spot up the road
Beautiful, helpful sales woman, gave 4 stars and not 5 because they pick out the dresses to try on according to what you tell them. I do like to look through the dresses myself, I cant help it, I wonder if something was missed
Very helpful + lots of variety.
Awesome selection of bridal wear and great staff.
Dresses are stunning, owner is amazing and the workers are fantastic
Incredible dresses, awesome staff, reasonable prices.
Beautiful dresses galore!
Beautifull dresses
Wonderful dresses
Service was amazing!