They were able to get me in the same day, and fixed just a few hours later. Craig seemed very pleased by how low they were able to keep the cost of the repair. Very comfortable, knowledgeable, and professional throughout. Would definitely recommend to anyone. My car is so quiet now, I feel like I got a new vehicle.
Always upfront with pricing and wont try to sell you parts and repairs you dont need. Great shop!
New to the area - saw all of the great reviews, so I had my oil changed on Thursday - in and out on time at the price that I was quoted!
Trustworthy and have great prices very friendly.
These guys are awesome. My family was traveling through Ohio, and we needed to get a tail-light fixed by the end of the day to avoid paying a Ticket. By chance we decided to stop by Busy Bee, and Craig fixed our taillight within 15 minutes, and he refused to charge us a dime! I wish we lived closer so that we could be their customers more often. Awesome folks.
Great service & great conversation while waiting!! Craig knows his customers by name and goes above and beyond to help where he can! Staff was very friendly as well!! Got me back on the road and safe in our Ohio weather!!
The best service of any repair shop in ohio above and beyond most honest company in medina my car and myself would not go anywhere else
Great guys. I was from out of state and got towed to them for a bad alternator. They told me I had a bad belt as well and repaired a couple other small things for me so I could be safe on the road. Also let me sit inside with my pooch.Will def reccommend to anyone!!
Honest, fair, quality professionals. Truly a local family business you can always depend on.
George & Craig are the best & very honest. If you need work done on your car take it to Busy Bee you wont be disappointed !
These guys are amazing! Bill was cheaper than quoted and done super fast!! They worked with my schedule and even let me keep my car there when i couldnt back in time to pick it up over the weekend. Very professional and answered all my questions when the job was done. Ill be going back for the next repairs soon!!! Thank you guys!!!
Working with Craig is a pleasure. He is understanding and does what he says he will do at a very fair price...plus I have found that he will go the extra mile to help. I trust Craig and his team in a way that I have never trusted any other auto repair shop in over 40 years of obtaining repairs from shops across the country. Honest and very highly recommended may even be an understatement. Thank you for respecting your customers, Craig!
Great work at a reasonable price, Craig & George very knowledgeable for any car problem go see them.
The best and most honest mechanics! Ill never take my vehicles anywhere else.
They have done a wonderful job they worked on two of my vehicles and they came in under what I expected to have to pay very pleased with their skilled workmanship and a very friendly atmosphere
They go beyond what they need to do. We had e-check problems. They repaired the problem and got the check done to.
I just love- kind, genuine, honest people in this world! Craig and Dennis helped me this morning as I was driving passed their shop on my way to work, I knew something was wrong with my car because it was squealing loudly from my brakes, they heard the noise and stopped me with great concern. They had me pull in before they were even open for business, looked at my car and took care of the issue right away. I am so grateful! Thank you so much!!!!
Great family run business. Have taken my cars there for 30 years. They will never try to sell you something that you dont need.
They know what theyre doing! Real people not drones, they use new/fresh oil not the recycled cheap stuff.
They do a good job and I trust them βΊοΈ
Very friendly! Great work!
Hands down BEST in the business!! We love busy bee and they treat us like family. Beyond blessed to have them in our community! Thank you so much for all you do!!
Professional, caring, excellence!These are the words that come to mind when I think of Busy Bee. I have been their customer for over 45 years. This is a family owned business with rich history and impeccable reputation. I love em!!
They honored my appointment time, got me in and out and in less than an hour, did great work at a great price and Craig was super nice and personable. Theyre so good my Ford dealership recommended I use them for my needed exhaust work instead of their own service department. I will recommend them to anyone. Thank you!
These guys are great! They found a way to solve our problem very effectively. Honest, smart and efficient. While they were working on my Outback, two people people stopped by just to say thank you and drop off donuts for them! Amazing!
Prior to coming to Busy Bee Muffler, I called to ensure that there would be a time opening for me to bring my vehicle in to have the exhaust system looked at. On the phone, I spoke with Craig, who was very professional from the very beginning. When I arrived at Busy Bee Muffler for my 2:00pm appointment, I talked with Craig who quickly took my car into the shop to be looked at within 5 minutes of my arrival. He diagnosed the issue that I was having with my exhaust system and reported what needed to be repaired, and the cost that was associated with it. The diagnosis and repair itself took less than 35 minutes! I was greatly impressed with the craftsmanship, customer service, and timeliness that Craig and his staff were able to provide. I would highly recommend Busy Bee Muffler to anyone looking for and honest, professional, and timely automotive service!
My hubby usually does our car repairs so its been YEARS since Ive taken a vehicle to be worked on anywhere. Due to busy work schedules and family life, we needed help with re-securing my exhaust. I called and spoke to Craig, and he was very friendly and welcoming. He even remembered my name from our 30 second phone call when I arrived! He had my car finished in less than 2 hours at a very affordable price. He didnt try to push any other services or repairs onto us which is so very much appreciated. I highly recommend Craig and Busy Bee Muffler for any car service needs you may have.
They are always so nice, prices are reasonable, and they get you in quick!!!! I trust them over anyone else. Thanks Craig for always looking out for me and taking care of our vehicles!!! :)
We had a 12 hour drive ahead of us when our muffler fell off. We pulled of in Medina and were directed to Busy Bee Muffler. They couldnβt have been nicer and more accommodating, moving things around to get to my car. They fixed it at a very reasonable cost (despite the fact that we were at their mercy) and sent us on our way in a couple of hours. Highly recommended
Thank you for your quick, honest work at a time I really needed help. I would recommend Busy Bee to anyone for service.
Honest, trustworthy, and saved me over $1,500.00 on my recent visit!! It was also my first time there and will definitely return again. My exhaust system is a dealer only item and not available from the aftermarket suppliers. Craig and his team were able to fabricate the pipe I needed for a fraction of the cost. Very happy with the service and the work they do!! Thanks Craig!!
A genuninely pleasurable experience at Busy Bee Muffler here in Medina, Craig and George were down to earth and to the point. I can not explain my mere satisfaction for this shop in this small town, they are cheap, friendly and most certainly very personable. I can reccomend anyone to these guys as they will not let you down, again, a great thanks with a dear amount of appreciation. Truly, keep up the good work! Thanks
Its a good place to get tires ..
Hands down, the best auto repair business Ive ever been to. Trust is VERY important to me when it comes to auto repair...as Ive been ripped off in the past. When I take my cars in for repair here, I have complete trust in Craig, he is very honest and will do you right. Hometown, non-chain, top notch affordable service. The best!
Thank you for fixing my brakes! Brought in my Honda Odyssey and they replaced my brakes, same day, no issues and my car is stopping great with no sounds or shaking. I am very happy with how professional, friendly and honest they were. I absolutely recommend this place for honest repairs!!
I have been going here for years. Craig is really helpful. They care about you and do a great job at a reasonable price. I recommend busy bee to everyone I know. Really good people up here.
They do a good job. Friendly and reasonably priced, too!
I had my car towed to this place a couple of weeks ago. This place was honest when the diagnosed my car. I had it diagnosed before I took it to them but I didnt tell them that. They assessed the issue and called me with a quote of what the cost would be before they did anything. I decided to have them fix it. Im very happy with the price they charged! Im happy that my car was fixed in a few hours. Im happy I dont feel ripped off. Thank you Craig and the other mechanics.
Busy Bee is amazing. Craig is so friendly along with anyone else I have ever spoken with on the phone. I feel comfortable every time I go here knowing theyll give me a great price and no unneeded expenses and that they will be honest with me. I would recommend them to anyone!
Craig was super friendly and they fixed my car within a couple of hours! Great pricing and overall amazing experience. Definitely would recommend.
They always do great work on my cars. Employees are kind and courteous.
If youre looking for a shop you can TRUST...these are the guys. They go above and beyond to make sure the jobs done right...at a great price. Plus, they do way more than muffler work. I dont take my car anywhere else. Their customer service and response time is hands down the best
They are AMAZING!!! I had a problem with my muffler coming loose and I am low on funds but they still worked with me! They stayed later until I got off work for them to look at my car and give me a quote (For free) and in the process without even asking they temporarily fixed my muffler so it wasnt loud anymore. Their rates are fairly priced and everyone there is nice and is generally trying to help you. I will ALWAYS go to them when new car problems come up because they are absolutely amazing people! Thank you so much for all of your help!
Quick and friendly service. Was greeted with a smile and a friendly, Hello, how can we help you? I feel bad because I forget the name(remember faces well though) of the guy who helped me but will definitely get more business from me.
Great place local and service was great! I called at 1:30 pm and my car was done at 4:30 pm same day. The service was great nice friendly and fair! If I could give 20 stars I would I will go back for any other needs for sure!
Great experience! Quickly diagnosed, corrected problem and was cost efficient. Highly recommend
More than fair pricing and quick to get you in. The only place I trust to do anything more than an oil change.
Craig, thanks for everything. I appreciate having my vehicles fixed professionally with a personal touch and class. Thanks for looking after my vehicles.
I do most of the work on my truck myself, due to mistrust for mechanics... But Craig and his crew gave me a fair price, had very good customer service and knocked out my truck quick, fast and in a hurry! I will be taking my truck back for my tougher projects but only to Craig and the guys at busy bee
Great service, Great people... honest & trustworthy.
Fast, Curtis and honest. I will only use busy bee from now on. I have had mufflers replaced at another shop in Cleveland.not some place you want to sit and wait for anything. And muffler was still loud.So Im glad I found busy bee
A huge shout out to busy bee muffler in medina ohio for fixing my car. They listen to your complaints and work to find the problem. They r so very courteous and totally HONEST! They work hard to please their customers and do a great job doing so. If anyone needs car repair I highly recommend BusyBee Muffler Medina Oh
I have been going to Busy Bee for over 20 years since I moved to Medina. The Busy Bee Boys are the best. Fair, Honest, Competitive and quality service. They are there to help you with all your car care needs. You can not go wrong using Busy Bee.
Great service! They never try to talk you into a whole new muffler system when you dont need one. I needed only a patch weld repair and a new hanger, nothing more. Saved me hundreds of dollars, maybe even a thousand, with a dual exhust. Recommended to anyone that asks.
Honest. Compassionate. Trustyworthy. Incredible Service.I was traveling for work when I noticed a nasty sound of metal scraping the ground. I stopped in. The front man was kind and courteous even though I was stressed out beyond belief, the idea of missing my next appointment. He got me in and out, fixed the problem in 5 minutes, and did it for no charge. I am ignorant when it comes to cars, and they could have easily taken advantage of my situation. If only I lived in Medina, I would only use them for all my automotive needs. I cant recommend them more highly.Please go there. Local places like this are truly an asset to the community and should be supported.
This week has been my first time ever going to Busy Bee and I will say that I wish I would have known to go to Busy Bee then any other place. I have been having alot of problems for the last couple months with my power steering pump and with in a few hours they were able to tell me exactly what it was and the price wasnt bad at all. I will for sure be going to Busy Bee for all my car repairs. Craig and all the other guys there are very nice and caring!!!!
Honest and trustworthy
I highly recommend Busy Bee Muffler. I took my car to a mechanic and was told I needed a new power steering pump. I took it to Busy Bee for a second opinion. Glad I did. The problem was a simple rusted U joint. I SAVED over $300 going to Busy Bee. Fast, courteous and Honest is how I describe Busy Bee.Thank you for being a part of Medina.Dana Klaus
This is the best auto repair garage ever, They really do value their customers. They always do a great job,and at the lowest cost. Thank you Craig and the Busy Bee team you guys are the best.
Craig was honest and fair and the turnaround time was excellent. Will most definitely be using them again in the future!
These are hard working guys that go the mile for their customers. They will fix it or point you to someone that can instead of trying to fix and charging and arm and leg.Also they do a lot more than the name implies so give them a call for all your car needs.
Great place! Love them, always very friendly.
Busy Bee Muffler is a shop you can totally trust. I was expecting a repair job to be around $2,000 but the knowledge and know how of this shop was amazing as my repair was only $150. I recommend this shop to everyone who is in need of a repair or regular maintenance. You will receive service you can trust.
Great service, great people. They do what they can to help you out the best they can. After living in the community for 15 yrs and trying other places this is my go to car place.
They fit me in with short notice, did a great job at a fair price, and treat you like family. Very satisfied customer.
Craig takes really good care of our cars! Highly recommended!
Craig and his team have been taking care of all my cars for almost 10 years now! As a single woman I trust them to do the job right and to not upsell or do things that arent needed. They have been very accommodating with schedules, a loaner when I needed one, and always unfailingly polite, friendly and competent. They get ALL my car repair. . important to note that they do MORE than mufflers! Thanks to Busy Bee my cars are one less thing to worry about!
I took my wifes car there with a terrible loud muffler issue, a few hours, a few bucks, and were back to silence. Great place, great service, local, dependable, if I could give 6 stars I would.Thanks guys!
Love this place. Great staff and management. Highly recommend.
Very knowledgeable and friendly staff. Not very expensive. Quality work.
I needed a couple of mufflers for my 2006 Hyundai Azera. I thought of Busy Bee, obviously because it appeared they specialized in mufflers. I am glad I chose them. Hyundai doesnt really like anyone other than the dealer working on their cars so there was limited information and parts available to replace the rusted out mufflers. Busy Bee really knows mufflers and was able to retrofit non OEM mufflers onto my car for a very reasonable fee. Was not interested in spending thousands on a car that has 120,000 miles on it. They are a local family that has been in Medina their whole lives which is also a good thing. I would recommend Busy Bee for any of your automotive needs as it appear they do much more than just mufflers. Good, local people. Thanks Busy Bee!
Great timely job well done, very friendly staff.
Everything you would expect from a great family owned business....not a cookie cutter and will find a way to make things great of a fair price.
Those guy can fix anything- and very reasonably priced
These guys Realie took great care of my van - thanks
Trusted auto mechanics are a true blessing. Through their honesty and customer first actions, Busy Bee has earned my business for all of my auto service needs.
Great honest work. Actual cost was lower than estimate. Went above and beyond what needed to be done to help me out.
Craig at busy bee was sooo nice and had my car fixed in an hour and a half! Fast, friendly, and affordable!
Couldnt ask for a better,honest and polite service.They fixed an exhaust for me in and out in no time at all.Thank you
Craig is a really nice honest man.
These guys treat you like theyre your neighbor. Local guys for local folks. I send people there whenever Im asked.
Excellent price, great service, quality work.
Great service and you wont find a more stand up guy than Craig. Period.
Hate taking my cars anywhere else.
I was recommended to go here year about 5 years ago. They are soooo reasonably priced & I trust everything they tell me!
Great place!! Went in for an oil change and Craig and his team did awesome...
I have used Busy Bee a few times and they were very helpful in getting me an odd exhaust for one of my vans the same day. Thank you guys!
Great staff. Highly recommended!
Very reliable, well priced, great guy!
Quick....honest....fair price
Down to earth people and professional
I do not know how long I have been going here for exhaust repairs,their service is always prompt and complete.Just had some suspension work done on my truck and couldnt be more satisfied called late in the day and my truck was repaired before noon the next day! Thanks Craig
Very helpful and reasonably priced.
Quality service!!!
Dependable estimates & repairs.
Great place